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Trouble connecting to certain websites tried multiple browsers Win7


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19 replies to this topic

#1 spookyer

spookyer

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Posted 13 September 2014 - 03:40 PM

Hello

 

I am having trouble connecting to a number of legitimate websites.  The sites themselves are working as they can be accessed via other computers.  They can sometimes be accessed from my computer and other times not.   I have tried IE multiple versions, Firefox and Chrome and have had trouble with all, again sometimes I can access and sometimes not. Other sites seem to work pretty much all the time on all browsers. Some sites work 90% of the time and others maybe only 20% of the time.  Often the front page of a site like the log in page with a bank site can be accessed but I cannot get past the login page.   Sometimes the thing just sits looping and goes nowhere and other times I get a Page not available message or sometimes a 502 error.  Currently IE8 seems to give me the best access with only one site I need to use regularly not working that I am aware of.

 

Again I would like to emphasise it is not the sites at fault or my internet connection, they are accessible from other computers at the time running off the same cable router.

 

My Windows 7 installation is probably only two months old.

 

Appreciate any clues on how to fix this as it is very frustrating.

 

thanks

Brett



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#2 hamluis

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Posted 13 September 2014 - 04:05 PM

Good afternoon :)!

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

 



#3 spookyer

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Posted 13 September 2014 - 05:08 PM

MiniToolBox by Farbar  Version: 21-07-2014

Ran by Brett-Home (administrator) on 14-09-2014 at 08:06:56
Running from "C:\Users\Brett-Home\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/13/2014 02:56:10 PM) (Source: Application Hang) (User: )
Description: The program Foxit Reader.exe version 6.2.1.618 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 5e0
 
Start Time: 01cfcf0951c8a39a
 
Termination Time: 4
 
Application Path: C:\Program Files (x86)\Foxit Software\Foxit Reader\Foxit Reader.exe
 
Report Id: 444918f8-3b02-11e4-95eb-14dae93c5317
 
Error: (09/13/2014 10:44:29 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/07/2014 10:39:26 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/07/2014 06:36:56 AM) (Source: Application Hang) (User: )
Description: The program autorun.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1a8c
 
Start Time: 01cfca122b015219
 
Termination Time: 0
 
Application Path: C:\Matrix Games\Command Modern Air Naval Operations\autorun.exe
 
Report Id: 7f346971-3605-11e4-ab9e-14dae93c5317
 
Error: (09/06/2014 00:54:41 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/06/2014 00:50:33 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.
 
 
Operation:
   Instantiating VSS server
 
Error: (09/06/2014 00:50:33 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].
 
 
Operation:
   Instantiating VSS server
 
Error: (09/06/2014 08:09:48 AM) (Source: MsiInstaller) (User: Brett-Home-PC)
Description: Product: WinZip 14.5 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.
 
Error: (09/05/2014 08:43:28 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/04/2014 08:50:41 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
 
System errors:
=============
Error: (09/13/2014 10:25:26 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (09/13/2014 08:24:26 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (09/13/2014 08:21:27 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (09/13/2014 08:20:33 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (09/13/2014 08:19:38 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (09/13/2014 08:18:59 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
 
Error: (09/06/2014 09:19:07 PM) (Source: DCOM) (User: Brett-Home-PC)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}Brett-Home-PCBrett-HomeS-1-5-21-2961620273-2350996454-1026896661-1001LocalHost (Using LRPC)
 
Error: (09/06/2014 09:19:07 PM) (Source: DCOM) (User: Brett-Home-PC)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}Brett-Home-PCBrett-HomeS-1-5-21-2961620273-2350996454-1026896661-1001LocalHost (Using LRPC)
 
Error: (09/06/2014 09:19:07 PM) (Source: DCOM) (User: Brett-Home-PC)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}Brett-Home-PCBrett-HomeS-1-5-21-2961620273-2350996454-1026896661-1001LocalHost (Using LRPC)
 
Error: (09/06/2014 05:46:26 PM) (Source: DCOM) (User: Brett-Home-PC)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}Brett-Home-PCBrett-HomeS-1-5-21-2961620273-2350996454-1026896661-1001LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (09/13/2014 02:56:10 PM) (Source: Application Hang)(User: )
Description: Foxit Reader.exe6.2.1.6185e001cfcf0951c8a39a4C:\Program Files (x86)\Foxit Software\Foxit Reader\Foxit Reader.exe444918f8-3b02-11e4-95eb-14dae93c5317
 
Error: (09/13/2014 10:44:29 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/07/2014 10:39:26 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/07/2014 06:36:56 AM) (Source: Application Hang)(User: )
Description: autorun.exe1.0.0.01a8c01cfca122b0152190C:\Matrix Games\Command Modern Air Naval Operations\autorun.exe7f346971-3605-11e4-ab9e-14dae93c5317
 
Error: (09/06/2014 00:54:41 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/06/2014 00:50:33 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (09/06/2014 00:50:33 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (09/06/2014 08:09:48 AM) (Source: MsiInstaller)(User: Brett-Home-PC)
Description: Product: WinZip 14.5 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/05/2014 08:43:28 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
Error: (09/04/2014 08:50:41 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.5 64-bit (HKLM\...\{19BBD0F3-7A31-480D-8A23-19AE28035E9C}) (Version: 5.5.0 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
ASCOM Platform 6.1 (HKLM-x32\...\ASCOM Platform 6.1) (Version: 6.1.0.11 - ASCOM Initiative)
ASCOM Platform 6.1 (Version: 6.1.0.11 - ASCOM Initiative) Hidden
AstroPlanner V2 (HKLM-x32\...\{DFD8FD0C-5AF4-454B-A126-317BF9352E7B}_is1) (Version:  - iLanga, Inc.)
ASUS nVidia Driver (x32 Version: 1.00.0000 - ASUSTek) Hidden
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MP Navigator EX 1.1 (HKLM-x32\...\MP Navigator EX 1.1) (Version:  - )
Canon MX850 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX850_series) (Version:  - )
CD-LabelPrint (HKLM-x32\...\MediaNavigation.CDLabelPrint) (Version:  - )
Command Modern Air Naval Operations (HKLM-x32\...\Command Modern Air Naval Operations1.00) (Version: 1.00 - Matrix Games)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
EPU-6 Engine (HKLM-x32\...\{56B83336-FBC1-4C46-8613-90A9E3B440D6}) (Version: 1.03.03 - )
Express Gate (HKLM-x32\...\{99AD9D6D-A456-49EE-8360-F22EE7AA1272}) (Version: 1.5.17.9 - DeviceVM, Inc.)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.7.140.701 - Foxit Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.2.1.618 - Foxit Corporation)
ftp995 (HKLM-x32\...\ftp995) (Version:  - )
Genie Backup Manager Home 8.0 (HKLM-x32\...\{3E9B7D2E-545E-4851-B4D5-BEC99D7DB2BB}_is1) (Version:  - Genie-Soft)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
marvell 91xx driver (HKLM-x32\...\MagniDriver) (Version: 1.0.0.1034 - Marvell)
Marvell Miniport Driver (HKLM-x32\...\Marvell Miniport Driver) (Version: 11.10.5.3 - Marvell)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Momento 6.5.5 (HKLM-x32\...\Momento) (Version:  - )
Mozilla Firefox 32.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.1 (x86 en-US)) (Version: 32.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
New Astronomy CCDCalc 1.5 (HKLM-x32\...\ST6UNST #1) (Version:  - )
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.0.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.0.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.151.1095 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.3 - pdfforge)
Photodex Presenter (HKLM-x32\...\Photodex Presenter) (Version:  - Photodex Corporation)
PixInsight Core for Windows (HKLM-x32\...\PCL64) (Version:  - )
ProShow Producer (HKLM-x32\...\ProShow Producer) (Version:  - Photodex Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6037 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.4.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.4.0 - Renesas Electronics Corporation) Hidden
RocketTab (HKLM-x32\...\RocketTab) (Version:  - RocketTab)
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14072.12 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.14072.12 - Samsung Electronics Co., Ltd.) Hidden
Sequence Generator Pro (HKLM-x32\...\{9721E420-FC83-4510-B48E-8A06727A6B56}) (Version: 2.3.13 - Main Sequence Software)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 2.1.108 - NVIDIA Corporation) Hidden
Sophos Anti-Virus (HKLM-x32\...\{4320988A-7DE0-478D-A38B-CE9509BCE320}) (Version: 10.3.1 - Sophos Limited)
Sophos AutoUpdate (HKLM-x32\...\{15C418EB-7675-42be-B2B3-281952DA014D}) (Version: 2.9.0.344 - Sophos Limited)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.31064 - TeamViewer)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.4.0.0 - Azureus Software, Inc.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinZip 14.5 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BD}) (Version: 14.5.9095 - WinZip Computing, S.L. )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 24%
Total physical RAM: 12279.11 MB
Available physical RAM: 9210.51 MB
Total Pagefile: 24556.41 MB
Available Pagefile: 21231.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.46 MB
 
========================= Partitions: =====================================
 
2 Drive c: (OS) (Fixed) (Total:223.57 GB) (Free:119.32 GB) NTFS
3 Drive d: (New Volume) (Fixed) (Total:111.79 GB) (Free:57.05 GB) NTFS
4 Drive f: (Weddings) (Fixed) (Total:1397.26 GB) (Free:137.37 GB) NTFS
5 Drive g: (Images Movies) (Fixed) (Total:2794.39 GB) (Free:1759.84 GB) NTFS
7 Drive i: (New Volume) (Fixed) (Total:1863.01 GB) (Free:659.77 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BRETT-HOME-PC
 
Administrator            Brett-Home               Guest                    
SophosSAUBRETT-HOME0     
 
 
**** End of log ****
 
 
 
 
 
 
 
 
 
Thank you 

Edited by spookyer, 13 September 2014 - 05:16 PM.


#4 spookyer

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Posted 15 September 2014 - 06:16 AM

Hello anyone there?  I have posted the results as requested.

 

Appreicate any help thanks



#5 spookyer

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Posted 16 September 2014 - 02:26 AM

Hello, anybody able to assist.

 

thanks



#6 jhayz

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Posted 18 September 2014 - 08:40 PM

Hi spookyer. According to Speccy Network TCP Connections :

 
C:\Program Files (x86)\RocketTab\Client.exe (3648)
Local 127.0.0.1:49191: 
ESTABLISHED Remote 127.0.0.1:57665 (Querying... )
Local 127.0.0.1:57186: 
ESTABLISHED Remote 127.0.0.1:49191 (Querying... )
Local 127.0.0.1:57292: 
CLOSE-WAIT Remote 127.0.0.1:49191 (Querying... )
Local 192.168.0.2:57158: 
CLOSE-WAIT Remote 179.60.193.17:443 (Querying... ) (HTTPS)
Local 127.0.0.1:49191: 
LISTEN
Local 127.0.0.1:49191: 
ESTABLISHED Remote 127.0.0.1:57183 (Querying... )

 

Did you happen to have removed the program and or use autorun to disable startup service?

Tekken
 


#7 spookyer

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Posted 18 September 2014 - 10:41 PM

Sorry, don't know what RocketTab\Client.exe is or whether I removed it?   Do I need to reinstall it?  Can you expalin what it is?

 

ta

Brett



#8 jhayz

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Posted 18 September 2014 - 11:20 PM

http://www.shouldiremoveit.com/BrowserSafeguard-with-RocketTab-97003-program.aspx

Rockettab is considered an Adware and usually comes from installed software packages. Check Add or Remove Programs if any related program is installed then removed it completely.

 

Download Adwcleaner by Xplode from here.
Click on Adwcleaner and hit the Scan button and will begin to search for PUP and malicious files. Once finished click the Clean button.
Copy and paste the log on your next reply.

 

Scan for Malware using free Malwarebytes
Install then run a quick scan only after updating to the latest definition.Uncheck the trial pro version on setup and remove any found threats after running quick scan. Please post also the result.

 

Download JRT by thisisu from this link.
Make sure to disable your antivirus or any running protection softwares before running JRT to avoid interferences.
For Vista and Windows 7, right-click and Run as Administrator. In XP, double click JRT icon.
Please be patient and let the program finish scanning.
Once finish, a text document will open then copy-paste it on your next reply.

 

Update also your Internet Explorer browser to the latest version.


Tekken
 


#9 spookyer

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Posted 19 September 2014 - 01:17 AM

Okay, after running Adwcleaner I now have no access to the web at all from any browser.  I have had to use my laptop to make this post.

Here is the log

 

 

# AdwCleaner v3.310 - Report created 19/09/2014 at 15:41:53
# Updated 12/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Brett-Home - BRETT-HOME-PC
# Running from : C:\Users\Brett-Home\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\RocketTab
Folder Deleted : C:\Users\Brett-Home\AppData\Local\PackageAware
Folder Deleted : C:\Users\Brett-Home\AppData\Local\RocketTab
Folder Deleted : C:\Users\Brett-Home\AppData\Roaming\pdfforge
File Deleted : C:\END

***** [ Scheduled Tasks ] *****

Task Deleted : RocketTab

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\RocketTabInstalled
Key Deleted : HKLM\SOFTWARE\DeviceVM
Key Deleted : HKLM\SOFTWARE\RocketTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99AD9D6D-A456-49EE-8360-F22EE7AA1272}
Key Deleted : [x64] HKLM\SOFTWARE\DeviceVM

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7601.17514

-\\ Mozilla Firefox v32.0.1 (x86 en-US)

[ File : C:\Users\Brett-Home\AppData\Roaming\Mozilla\Firefox\Profiles\wf534tb0.default\prefs.js ]

-\\ Google Chrome v37.0.2062.120

[ File : C:\Users\Brett-Home\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [2581 octets] - [19/09/2014 15:38:33]
AdwCleaner[S0].txt - [2591 octets] - [19/09/2014 15:41:53]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2651 octets] ##########



#10 spookyer

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Posted 19 September 2014 - 01:26 AM

Here is the JRT log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.7 (09.18.2014:2)
OS: Windows 7 Home Premium x64
Ran by Brett-Home on Fri 19/09/2014 at 16:21:31.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{00BEDAAE-2EF4-4AA6-8590-4D7C6AFF6903}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{01C6BD18-CF30-4C8B-9535-7C8A3C2EEE08}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{068546B2-AADF-472C-8664-F7FE1DB59B0C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1034D7CD-7744-4439-BB03-9CD5C9833CC7}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{10C4B9DD-7800-49CF-A4C1-EA0306F5578F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1194A94E-161C-4AD8-B03A-EF19BF9561A1}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1392422F-EBE6-40E5-B6AB-82C28F2518C0}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1476A150-D5B6-4E77-BDE8-54F5AAF4F1C4}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{15C93175-976A-4ABE-BD74-B833C27700BE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{15CF6653-0533-417D-BAD0-E9EE4311FF7C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1640DAE9-EA31-476E-BE38-559F2F60F858}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{17F35CAA-426D-435D-950C-498E89C42235}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{19D3C304-0802-4077-B97C-3F6827248A08}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1AF7DC5F-4C35-4745-B90A-55DC594100AB}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1BF583B5-57A0-4E38-83E4-AD289FC586A4}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{1DF44785-8F75-4147-810C-F74225CA7BA2}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{238849C3-7D8B-40CF-978B-B9CC18DF4916}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2389A86C-E787-4A32-BAD8-8BB62363C96B}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{252AC1D1-8559-4CA6-95F9-BE39DA591346}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{255268E3-558A-44C3-AEC1-54269718D623}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2559A784-DE20-4531-9428-3CFF632D1B18}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2563C533-9732-420F-B6D0-CDC3162DD5A1}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{266B3719-C075-4DE6-9C8E-83BC3491692E}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{26BC38A5-3D29-4753-8FDD-69E89BE199AE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{28C0DF17-D97F-4A6C-8650-EAE7B3048D66}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{29ECEFE2-3F16-4935-ACD5-12D2A91F55FF}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2AB2111A-8255-4273-9DAF-E35FE80207D3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2CEEA968-FC45-4773-8750-4E399E2FA776}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{2EA9412F-DAC4-43FC-B0E8-04F0F1F31989}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{307B3CE8-9532-44BB-8D2A-A3526219439B}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{30B126F7-7CD4-4433-A0BF-D6C4BA9283B9}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{3167E312-78C2-4D45-8264-1829279B9265}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{33E2782E-A018-476D-8025-663791F9DFF7}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{346F48A0-E5B7-4D9A-89B7-6CE9415D549F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{34E4BA9B-F616-4898-8190-A4566B567168}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{35B6802E-86A9-4BAB-ADC5-B065EADC1228}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{37C76918-62D7-4DE1-B77E-9114D07934A0}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{3C18A98A-E693-4BA7-81C7-F530AA1457DB}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{3FD79205-EBC7-467C-85C0-BF69318DA7B0}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{442309BC-6A07-4DBD-8055-98EE6A3E0119}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{44B4692F-D928-4BA3-BCDF-BDBDB68A0B54}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{475D8F99-0378-4270-BA53-F85F4772F330}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{4A5F7877-0B2A-4D71-94DD-EB5367A15C33}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{55CE6913-54C5-44F4-95ED-E4E7B34C49E7}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{5A5A4EA4-15D9-44EC-AB9E-01317DCF98D9}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{5C3B0E70-68C3-4626-A766-1A07826DF5F5}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{5E0FA7E0-BD35-4A7D-B632-683666E00408}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{60199B9A-A273-4FD3-94CE-F14BCA91E65F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{60F5E01E-453E-4D76-8D34-EB8A0801FFAB}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{616BF761-AE44-4554-AA9B-344B4BAB8871}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{65BFFA24-1655-41AE-A862-85659E8AD1DB}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6827F4D7-A152-4D77-9DB8-9EDBCE779181}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{688505C3-3290-4282-BC9F-6D127F843D72}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6CBB01A2-9255-4D13-9FA1-40249699524B}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6CEA7132-454A-43C6-85FD-2C1CA87DA9FF}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6DB70A52-65CF-433E-87E6-BBD7AA669110}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{6F7B627A-1EF9-4AD3-BDB5-CA327579F5FD}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{7069019D-A93D-4CF0-8250-BF3DB62B4E4B}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{708B2E7B-601A-4927-872E-992C2B726E96}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{750FBCD9-4BBA-4D78-A781-804F88ED5159}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{75A9A5B3-7E37-4866-8734-DE2CA35643E8}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{78F0FBE2-BEDB-4982-9EB9-A9ED652EAD86}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{7F174F7D-AE51-4DCC-A927-522F1F424C54}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{84988F48-A3B4-4CA5-AEDD-A90812203235}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{84D521A5-C584-44E6-9A2B-CB523C565C9D}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{854DB77E-557E-4D17-8473-CA510034BE48}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{859D3640-B638-4772-8209-9A821482BFFF}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{896353A1-8C70-420D-BEB6-23219BF85FF7}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{8C0709B8-FFDE-427B-8192-C76EB8744A01}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{8C1E3096-D97E-40BA-8710-3C4614CF2949}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{8F798E1A-55BF-43CA-A18E-97ED5B099192}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{90196297-180F-4737-8212-60968A55BDB3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{901DF5DB-5232-48C2-A992-C99E4DF86101}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{91BED849-4C11-4C63-82C8-E1B8334AA0FD}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{9222E40F-C83E-4D5D-878F-02D3600E0540}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{927DFD30-95B0-452A-9C17-20E9D843438C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{93236AA7-177C-40A0-9348-B66934A84A3D}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{970BB800-7D6F-436F-B5E8-C0420C28FB14}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{99FA934A-5C6C-4175-8F20-6D8F6A5A63C5}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{9BE6A2CA-9120-4175-B346-276A4F4AC8E0}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{9D012729-F14B-446F-A9DA-C1194F008F40}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{9ED2BC23-8849-4D40-A039-E248BB945EC3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{A4627B00-3C8E-4FBE-8FED-3A5059AA17C2}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{A48E9A56-D7CD-45CF-B60B-8DF663D84947}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{A5A1E244-DC53-4455-9764-7DE64DEE489F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{A6895D8D-93F4-4228-945D-36160FEF80D9}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{A947CB76-33A5-4712-B271-861F569A458F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{ABD1E108-82E4-46B8-BE9C-EA26BC71C42C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{AE4CD779-786C-4320-963F-317CD8692EF3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{AEEA16BF-D17D-46C8-A4BF-8B384C673F60}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B050089B-A4FE-4D0F-BBC3-B8B1DFA4E398}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B18CFFB1-49E5-44B9-9D67-84452D618228}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B7314501-C003-4204-B34A-790D7EEE3CBE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{B9C64283-3FF2-4CEA-8F85-1241ACC97FB2}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{BE8EEF9A-89C4-4A62-87C1-5D9550AB9DB9}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{BF10D59D-1A3A-4B44-9529-308774AA35CC}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C1AA0C82-2B9B-4DF8-89B9-54FA259BDB1F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C2B34979-34BF-4C85-A424-43005122642F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C447F890-BB02-4CBA-8757-C541608E2A9C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C4B24123-03D5-43EC-B46E-286E13BDF1AC}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C4E7BC72-B158-4087-8D9C-C83C49CDFA15}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C682DEF4-2BB5-4A5A-B1C0-0FC3DA0EEA3F}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{C78CDAB3-998D-452F-A07C-9C14BA4776DC}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{CCE80486-E78F-48D5-96EE-71F19E4E831C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{CD31540F-788E-4F8B-85E8-D411F08D153A}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D1C5FA04-3ECE-4ACC-A1F1-C5B62464D9AE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D4CBD40A-062A-4657-A348-4E41BA037E46}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{D65DE073-63FC-4BE8-9E66-232269BC3F95}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{DB91D790-D4FE-48FB-8627-BF9C4522A881}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{DD29606F-D7E6-4A84-B1BF-24BFBCAD7BD5}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{DF652405-E7D3-403A-A0B4-7830BF7A894C}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E1F9A44B-91C8-4A25-BF54-FA8882FDDC7A}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E386A958-72F1-4E63-BE39-7F5EC15EB97D}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E3963F90-B299-4A5C-9DD8-754C8B055DA9}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E88A5A99-5399-42A5-BBAF-088F290A046E}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{E8C92890-E0B4-413D-8556-4B951B9A7527}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{EADFA69F-F21F-4573-AF97-71C82B1C2F1B}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{EB4386D7-F590-42FB-B0A2-2709059C387A}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{ED8FF222-5AF2-4A13-8F1E-C1BE30CA1A66}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{EDFF33B2-0289-4533-ADBD-5269C517D9B3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F05E21AD-3D45-4D35-A08B-1DEEC775EDC3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F4693A88-DD0C-411C-B72F-1D80A4CA27D3}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F7DBFE5E-7845-4678-9D0C-392310282461}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{F92EA764-F835-4B5C-9391-8FACE28639AE}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{FB94DB10-BDEB-4B76-947D-CA4AD9E373F7}
Successfully deleted: [Empty Folder] C:\Users\Brett-Home\appdata\local\{FBC9AD41-307C-45AD-AB6F-128434F0D278}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 19/09/2014 at 16:24:50.19
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#11 spookyer

spookyer
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Posted 19 September 2014 - 03:50 AM

I tried to update IE but it installation doesn't work.  I have no access to the web with any browser.

 

HELP!



#12 jhayz

jhayz

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Posted 19 September 2014 - 06:58 PM

Try clearing your cache files : Free Ccleaner
Ignore the Registry feature of Ccleaner as it is not recommended or needed.

 

Post a new MinitoolBox log and checkmark all boxes including the Malwarebytes scan results next time.


Tekken
 


#13 spookyer

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Posted 19 September 2014 - 07:33 PM

I ran ccleaner

 

ok here is minitoolbox log

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Brett-Home (administrator) on 20-09-2014 at 10:30:23
Running from "C:\Users\Brett-Home\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:49240;https=127.0.0.1:49240;

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.0.3 metric=1 publish=Yes

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Brett-Home-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 14-DA-E9-3C-53-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8116:ab00:40e2:c120%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, 20 September 2014 8:14:47 AM
   Lease Expires . . . . . . . . . . : Saturday, 20 September 2014 11:10:12 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 236247785
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-53-08-26-14-DA-E9-3C-53-17
   DNS Servers . . . . . . . . . . . : 61.9.211.33
                                       61.9.211.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{D55505E8-3010-4C4A-88A1-39A5B21BFF60}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:837:16e7:3f57:fffd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::837:16e7:3f57:fffd%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dns-cust.cha.bigpond.net.au
Address:  61.9.211.33

Name:    google.com
Addresses:  2404:6800:4006:805::1001
   74.125.237.174
   74.125.237.166
   74.125.237.167
   74.125.237.163
   74.125.237.161
   74.125.237.169
   74.125.237.165
   74.125.237.160
   74.125.237.164
   74.125.237.162
   74.125.237.168

Pinging google.com [74.125.237.166] with 32 bytes of data:
Reply from 74.125.237.166: bytes=32 time=26ms TTL=52
Reply from 74.125.237.166: bytes=32 time=20ms TTL=52

Ping statistics for 74.125.237.166:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 26ms, Average = 23ms
Server:  dns-cust.cha.bigpond.net.au
Address:  61.9.211.33

Name:    yahoo.com
Addresses:  98.138.253.109
   206.190.36.45
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=188ms TTL=45
Reply from 206.190.36.45: bytes=32 time=186ms TTL=45

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 186ms, Maximum = 188ms, Average = 187ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...14 da e9 3c 53 17 ......Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.0.3      192.168.0.2     11
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    266
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    266
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.0.3       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6abd:837:16e7:3f57:fffd/128
                                    On-link
 10    266 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::837:16e7:3f57:fffd/128
                                    On-link
 10    266 fe80::8116:ab00:40e2:c120/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 02 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 03 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 04 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 05 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 06 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 07 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 08 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll [89592] (Sophos Limited)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 02 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 03 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 04 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 05 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 06 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 07 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 08 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 17 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 18 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 19 C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll [132904] (Sophos Limited)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/20/2014 08:13:12 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

System errors:
=============

Microsoft Office Sessions:
=========================
Error: (09/20/2014 08:13:12 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

 

=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.5 64-bit (HKLM\...\{19BBD0F3-7A31-480D-8A23-19AE28035E9C}) (Version: 5.5.0 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
ASCOM Platform 6.1 (HKLM-x32\...\ASCOM Platform 6.1) (Version: 6.1.0.11 - ASCOM Initiative)
ASCOM Platform 6.1 (Version: 6.1.0.11 - ASCOM Initiative) Hidden
AstroPlanner V2 (HKLM-x32\...\{DFD8FD0C-5AF4-454B-A126-317BF9352E7B}_is1) (Version:  - iLanga, Inc.)
ASUS nVidia Driver (x32 Version: 1.00.0000 - ASUSTek) Hidden
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MP Navigator EX 1.1 (HKLM-x32\...\MP Navigator EX 1.1) (Version:  - )
Canon MX850 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX850_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
CD-LabelPrint (HKLM-x32\...\MediaNavigation.CDLabelPrint) (Version:  - )
Command Modern Air Naval Operations (HKLM-x32\...\Command Modern Air Naval Operations1.00) (Version: 1.00 - Matrix Games)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
EPU-6 Engine (HKLM-x32\...\{56B83336-FBC1-4C46-8613-90A9E3B440D6}) (Version: 1.03.03 - )
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.7.140.701 - Foxit Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.2.1.618 - Foxit Corporation)
ftp995 (HKLM-x32\...\ftp995) (Version:  - )
Genie Backup Manager Home 8.0 (HKLM-x32\...\{3E9B7D2E-545E-4851-B4D5-BEC99D7DB2BB}_is1) (Version:  - Genie-Soft)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
marvell 91xx driver (HKLM-x32\...\MagniDriver) (Version: 1.0.0.1034 - Marvell)
Marvell Miniport Driver (HKLM-x32\...\Marvell Miniport Driver) (Version: 11.10.5.3 - Marvell)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Momento 6.5.5 (HKLM-x32\...\Momento) (Version:  - )
Mozilla Firefox 32.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.1 (x86 en-US)) (Version: 32.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
New Astronomy CCDCalc 1.5 (HKLM-x32\...\ST6UNST #1) (Version:  - )
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.0.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.0.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.151.1095 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.3 - pdfforge)
Photodex Presenter (HKLM-x32\...\Photodex Presenter) (Version:  - Photodex Corporation)
PixInsight Core for Windows (HKLM-x32\...\PCL64) (Version:  - )
ProShow Producer (HKLM-x32\...\ProShow Producer) (Version:  - Photodex Corporation)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6037 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.4.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.4.0 - Renesas Electronics Corporation) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14072.12 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.14072.12 - Samsung Electronics Co., Ltd.) Hidden
Sequence Generator Pro (HKLM-x32\...\{9721E420-FC83-4510-B48E-8A06727A6B56}) (Version: 2.3.13 - Main Sequence Software)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 2.1.108 - NVIDIA Corporation) Hidden
Sophos Anti-Virus (HKLM-x32\...\{4320988A-7DE0-478D-A38B-CE9509BCE320}) (Version: 10.3.1 - Sophos Limited)
Sophos AutoUpdate (HKLM-x32\...\{15C418EB-7675-42be-B2B3-281952DA014D}) (Version: 2.9.0.344 - Sophos Limited)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.4.0.0 - Azureus Software, Inc.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinZip 14.5 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BD}) (Version: 14.5.9095 - WinZip Computing, S.L. )

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 12279.11 MB
Available physical RAM: 9611.03 MB
Total Pagefile: 24556.41 MB
Available Pagefile: 21825.68 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.67 MB

========================= Partitions: =====================================

2 Drive c: (OS) (Fixed) (Total:223.57 GB) (Free:122.62 GB) NTFS
3 Drive d: (New Volume) (Fixed) (Total:111.79 GB) (Free:56 GB) NTFS
4 Drive f: (Weddings) (Fixed) (Total:1397.26 GB) (Free:137.37 GB) NTFS
5 Drive g: (Images Movies) (Fixed) (Total:2794.39 GB) (Free:1759.84 GB) NTFS
7 Drive i: (New Volume) (Fixed) (Total:1863.01 GB) (Free:659.71 GB) NTFS

========================= Users: ========================================

User accounts for \\BRETT-HOME-PC

Administrator            Brett-Home               Guest                   
SophosSAUBRETT-HOME0    

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

04-09-2014 10:46:37 Windows Modules Installer
05-09-2014 22:04:59 Installed WinZip 16.0
05-09-2014 22:08:27 Removed WinZip 16.0
05-09-2014 22:10:49 Installed WinZip 14.5
12-09-2014 22:04:10 Windows Modules Installer
12-09-2014 22:09:56 Windows Modules Installer
12-09-2014 22:11:51 Windows Modules Installer
12-09-2014 22:16:32 Windows Modules Installer
12-09-2014 22:28:10 Windows Modules Installer
13-09-2014 00:27:25 Windows Modules Installer
13-09-2014 00:34:18 Windows Modules Installer
13-09-2014 00:42:23 Windows Modules Installer
13-09-2014 00:50:25 Windows Modules Installer
19-09-2014 21:51:12 Windows Modules Installer

**** End of log ****

 

 

 

 

Here is malware bytes log

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 20/09/2014
Scan Time: 10:21:41 AM
Logfile: malware bytes log.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.09.19.09
Rootkit Database: v2014.09.19.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Brett-Home

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 328801
Time Elapsed: 5 min, 32 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 1
PUP.Optional.RocketTab.A, HKU\S-1-5-21-2961620273-2350996454-1026896661-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SEARCH EXTENSIONS|RocketTab, 1, Quarantined, [add842ad1d5ee84e800fbb4bdd26f10f]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

Ok appreciate your help, keen to get these browsers working again

Brett



#14 jhayz

jhayz

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Posted 19 September 2014 - 07:54 PM

Try going to Control Panel - Internet Options - Connections tab - LAN settings -  uncheck all boxes including proxy server. Ok - Apply. See also browsers connections if they are configured to proxy and disable/remove them just in case.


Tekken
 


#15 spookyer

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Posted 19 September 2014 - 08:00 PM

Hey, after malwarebytes I rebooted and Chrome worked again, I was able to reinstall ie11 as well though i had one blue screen of death doing that.   Do you reckon it was that RocketTab thing that showed up in the Malwarebytes scan?  All browsers seem to be working on all sites I have tried now.  I reckon the webpages are coming up faster than they have for a while as well.

 

Brett


Edited by spookyer, 19 September 2014 - 08:01 PM.





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