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Problem with freezing and sound


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27 replies to this topic

#1 sinine

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Posted 13 September 2014 - 11:25 AM

I have a couple of probelms with my laptop.

When I'm at my mother's place, in the country side, my laptop freezes when playing videos on youtube, or watching a film on wmp or even visiting websites that have a lot of pictures to load. When I'm in town I don't have that problem. At first I thought it's an Internet connection problem but like I said, it also freezes when playing wmp. And as I said, there are no problems whatsoever in town. (By freezing, I mean it freezes and then says the display driver has stopped working or responding and has recovered)

 

The only problem in town is that the sound of my laptop starts skipping and I get a bit of static. And this only happens in town. When I'm at my mother's I have no problems with the sound whatsoever.

 

What are these things caused by?


Edited by sinine, 13 September 2014 - 11:26 AM.


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#2 dc3

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Posted 13 September 2014 - 11:36 AM

Does she have broadband?

 

If she has broadband and it is slower than what you use in town it would explain why the websites are slower.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 sinine

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Posted 13 September 2014 - 11:37 AM

I think so. But why does my wmp cause the same thing?



#4 dc3

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Posted 13 September 2014 - 11:56 AM

Are you using Windows Media Player to listen to music or play videos?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 sinine

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Posted 13 September 2014 - 12:08 PM

Both.


Edited by sinine, 13 September 2014 - 12:09 PM.


#6 dc3

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Posted 13 September 2014 - 12:16 PM

There you go... it's the broadband speed.


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#7 sinine

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Posted 13 September 2014 - 12:22 PM

Okay.

What about my sound issues though?

 

Oh and is it bad for my laptop that the driver stops responding all the time? Can something really bad happen to my laptop so that I can't use it anymore/it completely breaks down cause of it?



#8 dc3

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Posted 13 September 2014 - 12:28 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 sinine

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Posted 13 September 2014 - 12:39 PM

http://speccy.piriform.com/results/OxrCP2l0zz0Dwl2dc5JwWLk



#10 sinine

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Posted 13 September 2014 - 12:41 PM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Diana (administrator) on 13-09-2014 at 20:41:07
Running from "D:\Rakendused ja programmid"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/12/2014 10:15:49 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/12/2014 10:15:48 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/12/2014 03:19:18 PM) (Source: System Restore) (User: )
Description: Taastepunkti loomine nurjus (protsess = C:\Windows\system32\svchost.exe -k netsvcs; kirjeldus = Windows Update; tõrge = 0x80070422).

Error: (09/11/2014 03:11:16 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/11/2014 03:11:00 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/11/2014 03:10:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/11/2014 03:10:38 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/11/2014 03:10:36 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/11/2014 03:10:36 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 025 language ID. The first DWORD in the Data section contains the Win32 error code.

Error: (09/11/2014 03:01:01 AM) (Source: System Restore) (User: )
Description: Taastepunkti loomine nurjus (protsess = C:\Windows\servicing\TrustedInstaller.exe; kirjeldus = Windows Modules Installer; tõrge = 0x80070422).


System errors:
=============
Error: (09/13/2014 08:10:27 PM) (Source: Service Control Manager) (User: )
Description: Teenuse ühendamise ooteajal saabus aegumisperiood (30000 millisekundit) Windows Error Reporting Service.

Error: (09/13/2014 00:14:57 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{839004AA-38BA-4419-8D1E-3ED75BD0FF91} because another computer on the network has the same name.  The server could not start.

Error: (09/12/2014 06:55:28 PM) (Source: Service Control Manager) (User: )
Description: Teenuse EMT Internet. OUC käivitamine nurjus järgmise tõrke tõttu:
%%1053

Error: (09/12/2014 06:55:28 PM) (Source: Service Control Manager) (User: )
Description: Teenuse ühendamise ooteajal saabus aegumisperiood (30000 millisekundit) EMT Internet. OUC.

Error: (09/11/2014 01:58:47 PM) (Source: Service Control Manager) (User: )
Description: Teenuse EMT Internet. OUC käivitamine nurjus järgmise tõrke tõttu:
%%1053

Error: (09/11/2014 01:58:47 PM) (Source: Service Control Manager) (User: )
Description: Teenuse ühendamise ooteajal saabus aegumisperiood (30000 millisekundit) EMT Internet. OUC.

Error: (09/11/2014 01:56:44 PM) (Source: DCOM) (User: )
Description: {34ABA258-14C1-4290-B2EF-5787B6218996}

Error: (09/11/2014 01:55:33 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (09/06/2014 10:03:37 PM) (Source: Service Control Manager) (User: )
Description: Teenuse EMT Internet. OUC käivitamine nurjus järgmise tõrke tõttu:
%%1053

Error: (09/06/2014 10:03:37 PM) (Source: Service Control Manager) (User: )
Description: Teenuse ühendamise ooteajal saabus aegumisperiood (30000 millisekundit) EMT Internet. OUC.


Microsoft Office Sessions:
=========================
Error: (09/12/2014 10:15:49 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 0258020000002D010000

Error: (09/12/2014 10:15:48 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 025120200000000000000AF000000

Error: (09/12/2014 03:19:18 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (09/11/2014 03:11:16 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 0258020000002D010000

Error: (09/11/2014 03:11:00 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 025120200000000000000AF000000

Error: (09/11/2014 03:10:51 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 0258020000002D010000

Error: (09/11/2014 03:10:38 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 025120200000000000000AF000000

Error: (09/11/2014 03:10:36 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 0258020000002D010000

Error: (09/11/2014 03:10:36 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 025120200000000000000AF000000

Error: (09/11/2014 03:01:01 AM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80070422



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32126 - BitTorrent Inc.)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Activation Assistant for the 2007 Microsoft Office suites (HKLM-x32\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)
Activation Assistant for the 2007 Microsoft Office suites (x32 Version: 1.0 - Microsoft Corporation) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 14.0.0.110 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.0.32.18 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader 9.1 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.1.0 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{F4BF5F6B-F695-4762-AEB2-D095A4C34D89}) (Version: 1.5.17.25482 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.5.17.25482 - Alcor Micro Corp.) Hidden
AnyMedia Player 4.5.4 (HKLM-x32\...\{1959CCD2-1227-4de4-97E7-04F29D526762}_is1) (Version: 4.5.4 - cyan soft ltd)
ASUS AI Recovery (HKLM-x32\...\{06585B02-F20D-4AB2-9A64-86EF2AE0F8F0}) (Version: 1.0.8 - ASUS)
ASUS AP Bank (HKLM-x32\...\ASUS AP Bank_is1) (Version: 1.0.0.0 - ASUSTEK)
ASUS CopyProtect (HKLM-x32\...\{6B77A7F6-DD63-4F13-A6FF-83137A5AC354}) (Version: 1.0.0015 - ASUS)
ASUS Data Security Manager (HKLM-x32\...\{FA2092C5-7979-412D-A962-6485274AE1EE}) (Version: 1.00.0014 - ASUS)
ASUS FancyStart (HKLM-x32\...\{2B81872B-A054-48DA-BE3B-FA5C164C303A}) (Version: 1.0.8 - ASUSTeK Computer Inc.)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.20 - ASUS)
ASUS Live Update (HKLM-x32\...\{E657B243-9AD4-4ECC-BE81-4CCF8D667FD0}) (Version: 2.5.9 - ASUS)
ASUS MultiFrame (HKLM-x32\...\{9D48531D-2135-49FC-BC29-ACCDA5396A76}) (Version: 1.0.0019 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{91EFE3A1-585E-4F66-B5F6-F118F56C4C47}) (Version: 1.1.28 - ASUS)
ASUS SmartLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0008 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0028 - ASUS)
ASUS WebStorage (HKLM\...\ASUS WebStorage) (Version: 2.0.40.1319 - eCareme Technologies, Inc.)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.19 - asus)
ASUS_Screensaver (HKLM-x32\...\ASUS_Screensaver) (Version:  - )
ATK Generic Function Service (HKLM-x32\...\{D3D54F3E-C5C3-443D-978F-87A72E5616E8}) (Version: 1.00.0008 - ATK)
ATK Hotkey (HKLM-x32\...\{7C05592D-424B-46CB-B505-E0013E8E75C9}) (Version: 1.0.0052 - ASUS)
ATK Media (HKLM-x32\...\{D1E5870E-E3E5-4475-98A6-ADD614524ADF}) (Version: 2.0.0006 - ASUS)
ATKOSD2 (HKLM-x32\...\{3B05F2FB-745B-4012-ADF2-439F36B2E70B}) (Version: 7.0.0006 - ASUS)
Awakening 6 - The Redleaf Forest Collector's Edition (HKLM-x32\...\Awakening 6 - The Redleaf Forest Collector's EditionFinal) (Version: Final - Game-Owl.com)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2018 - Avast Software)
Chicken Invaders 2 (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}) (Version:  - Oberon Media)
Choice Guard (x32 Version: 1.2.87.0 - Microsoft Corporation) Hidden
ControlDeck (HKLM-x32\...\{5B65EF64-1DFA-414A-8C94-7BB726158E21}) (Version: 1.0.5 - ASUS)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1908 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.1908 - CyberLink Corp.) Hidden
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3509a - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.1.3509a - CyberLink Corp.) Hidden
Dream Day Wedding Married in Manhattan (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-115233673}) (Version:  - Oberon Media)
EMT Internet (HKLM-x32\...\EMT Internet) (Version: 23.009.05.03.337 - Huawei Technologies Co.,Ltd)
ETDWare PS/2-x64 7.0.5.9_WHQL (HKLM\...\Elantech) (Version:  - )
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.5 - ASUS)
Game Park Console (HKLM-x32\...\{C9991C9B-0783-452E-8954-AB93E2AB3B80}_is1) (Version: 6.2.0.2 - Oberon Media, Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2021 - Intel Corporation)
Junk Mail filter update (x32 Version: 14.0.8050.1202 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Mozilla Firefox 32.0.1 (x86 et) (HKLM-x32\...\Mozilla Firefox 32.0.1 (x86 et)) (Version: 32.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Movie Maker 6.0 for Windows 7 (64-bit) (HKLM\...\{A7395F20-2B22-4CB8-8510-B452C0F47E02}) (Version: 6.0.0 - Microsoft Corporation)
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.0.14.2148 - Electronic Arts, Inc.)
paint.net (HKLM\...\{F509C1F4-0029-49F9-B145-A4C4E8DF481A}) (Version: 4.0.3 - dotPDN LLC)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Piggly FREE (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-1173957}) (Version:  - Oberon Media)
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
PowerISO (HKLM-x32\...\PowerISO) (Version: 5.9 - Power Software Ltd)
RipTiger 4.5.4 (HKLM-x32\...\{AFD4597D-56CC-447F-AA68-C1BF1AEA448E}_is1) (Version: 4.5.4 - cyan soft ltd)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
SoundTaxi Media Suite 4.5.4 (HKLM-x32\...\{EF4C657F-632F-4CED-A220-F4C1C724241C}_is1) (Version: 4.5.4 - cyan soft ltd)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SRS Premium Sound Control Panel (HKLM\...\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}) (Version: 1.8.2300 - SRS Labs, Inc.)
The Sims 2: Ultimate Collection (HKLM-x32\...\{04450C18-F039-4B81-A621-70C3B0F523D5}) (Version: 1.0.0.0 - Electronic Arts)
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.50.56 - Electronic Arts)
The Sims™ 3 Ambitions (HKLM-x32\...\{910F4A29-1134-49E0-AD8B-56E4A3152BD1}) (Version: 4.0.87 - Electronic Arts)
The Sims™ 3 Generations (HKLM-x32\...\{E6B88BD6-E4B2-4701-A648-B6DAC6E491CC}) (Version: 8.0.152 - Electronic Arts)
The Sims™ 3 Seasons (HKLM-x32\...\{3DE92282-CB49-434F-81BF-94E5B380E889}) (Version: 16.0.136 - Electronic Arts)
The Sims™ 3 University Life (HKLM-x32\...\{F26DE8EF-F2CF-40DC-8CDA-CC0D82D11B36}) (Version: 18.0.126 - Electronic Arts)
The Sims™ 3 World Adventures (HKLM-x32\...\{BA26FFA5-6D47-47DB-BE56-34C357B5F8CC}) (Version: 2.0.86 - Electronic Arts)
The Sims™ 4 Create A Sim Demo (HKLM-x32\...\{6908ED99-F02B-4E99-A202-3FAC99C510ED}) (Version: 1.0.237.100 - Electronic Arts Inc.)
USB 2.0 1.3M UVC WebCam (HKLM\...\USB 2.0 1.3M UVC WebCam) (Version:  - )
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
Windows Live Communications Platform (x32 Version: 14.0.8050.1202 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8050.1202 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8050.1202 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 14.0.8050.1202 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8050.1202 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{8EE1E742-A4F1-40AD-B065-CB9220C9A8CC}) (Version: 14.0.8050.1202 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8050.1202 - Microsoft Corporation) Hidden
Windows Live'i fotogalerii (x32 Version: 14.0.8051.1204 - Microsoft Corporation) Hidden
Windows Live'i pere turvalisus (Version: 14.0.8052.1208 - Microsoft Corporation) Hidden
Windows Live'i sisselogimisabimees (HKLM-x32\...\{244BCCFD-5D56-487F-8910-4AE5D6E8EDF9}) (Version: 5.000.818.6 - Microsoft Corporation)
Windows Live'i üleslaadimistööriist (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.29.0 - ASUS)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 5.10 beta 4 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.4 - win.rar GmbH)
Wireless Console 3 (HKLM-x32\...\{20FDF948-C8ED-4543-A539-F7F4AEF5AFA2}) (Version: 3.0.15 - ASUS)
Visual Web Ripper (HKLM-x32\...\{9F691A52-90AC-4223-AB9B-615F22214DB3}_is1) (Version: 2 - Sequentum Pty Ltd)
VLC media player 2.0.0 (HKLM-x32\...\VLC media player) (Version: 2.0.0 - VideoLAN)
Wondershare AllMyTube(Build 4.2.1.1) (HKLM-x32\...\Wondershare AllMyTube_is1) (Version: 4.2.1.1 - Wondershare Software)

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 4061.09 MB
Available physical RAM: 1718.02 MB
Total Pagefile: 8120.35 MB
Available Pagefile: 5335.92 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.66 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:116.44 GB) (Free:47.57 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:334.67 GB) (Free:232.85 GB) NTFS

========================= Users: ========================================

User accounts for \\DIANA-PC

Administrator            Diana                    Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#11 dc3

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Posted 13 September 2014 - 12:48 PM

Houston... we got a problem!

 

You have some serious problems with you hard disk drive.  These may be severe enough that you will need to purchase another hdd and install the operating system on it.

 

In order to make sure of the condition of this hdd, please do the following.

 

 
Please download SeaTool for DOS.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
 
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD use the instructions below.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
Please run the short test and include the results in your next post in this topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 sinine

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Posted 13 September 2014 - 12:50 PM

I can't burn anything to a cd, my dvd player doesn't work anymore.

 

What kinda problems do I have? Can't I just do system restore instead?



#13 dc3

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Posted 13 September 2014 - 01:22 PM

Windows 7 is the operating system that you have installed on this computer.  The operating system resides on the hard disk drive (hdd).  

 

In the Speccy snapshot there is a section which looks at the hdd.  There is system called S.M.A.R.T. which looks for indications that the hdd is in trouble, these are referred to as S.M.A.R.T. attributes.  Usually if there are no problems with the hdd the S.M.A.R.T. will report that it is "good".  In this case it is reporting a warning.  The following attributes are what is causing the warning.

 

Attribute name: Reallocated Sectors Count
Raw Value: 0000000029
 
Attribute name: Reported Uncorrectable Errors
Raw Value: 00000055A2
 
Attribute name: Current Pending Sector Count
Raw Value: 0000000002
 
Attribute name: Uncorrectable Sector Count
Raw Value: 0000000002
 
Let's use a different form of SeaTools to test the hdd.  
 
Go to the SeaTools download site, click on I Accept, read and follow the instructions.

Edited by dc3, 13 September 2014 - 01:23 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 dc3

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Posted 13 September 2014 - 01:24 PM

I should have added, a system restore will not resolve this problem.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 sinine

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Posted 13 September 2014 - 01:28 PM

what is the problem?






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