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Acer X1301 running Win 7 slow to boot up


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#1 jamest1945

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Posted 12 September 2014 - 06:09 PM

I checked my wife's computer for any kind of malware or viruses being present and all scans have not shown any. It takes about 4 minutes for her computer to get to the desktop. Very slow. Using CCleaner tool for Start Up I disabled some software she does not need to run and that did not make the boot up any faster. I went to Acer looking for updates of any sort and got nothing. 

 

Can anybody suggest what might be causing this slow boot up? And how to fix it. 

 

Thanks

James



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#2 rockysosua

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Posted 12 September 2014 - 06:16 PM

Which scanners did you use.

Have you disabled all unnecessary programs from booting in msconfig?

Is your wife's hard drive excessively full, like more than 50%?

Have you done a disk cleanup and defrag?


All is well in Paradise.

#3 jamest1945

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Posted 12 September 2014 - 07:03 PM

Thank you for replying Rockysosua.

1-Her hard drive is 1TB she has a lot of room left.

2-I did do a disk cleanup and defrag.

3-I have not done a disable of all unnecessary programms, other than using CCleaner to disable obvious not required programms from booting up. Should I go into the msconfig and see what is up?



#4 rockysosua

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Posted 12 September 2014 - 07:59 PM

I assume that CCleaner has the startup covered as well as msconfig.

Which malware scanners have you used?

Let's put that another way, if you haven't scanned with Malwarebytes yet, it would be worth doing.

Beyond that, there are two other procedures worth doing, one involves opening a Command Prompt window (run as administrator) and copy and paste the following.

sfc /scannow   then hit enter.

It'll take some odd 20 minutes and will give you a mini report at the end, as to having found any problems or not and if they were repaired.

Lastly, the old reliable and priceless diskcheck.

Schedule the full job by check marking both options when you schedule it.

If you're not familiar with doing that, you can do it in the command window like the other one and paste in,   chkdsk /r C:  and Enter and Y to accept and Enter one more time, then reboot.


All is well in Paradise.

#5 jamest1945

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Posted 12 September 2014 - 08:08 PM

I did everything you mentioned and it is still slow as molasses. 


I did not look at your subsequent reply. Will do so now. Thank you.



#6 jamest1945

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Posted 12 September 2014 - 08:32 PM

Hello again. 

I used Malwarebytes to scan and nothing was found. I used the F8 key at startup and used System Repair then System Restore. It is now back and running. 

Still slow at Startup and ShutDown, but running. I think the only way to fix it, is to use Acer Recovery Disks. However, that may eliminate files etc., she is using. 

So I am not going to proceed with that option unless she wants to (after backing up copies of files she needs). 

 

Thanks for your help Rockysosua. 

 

#7 rockysosua

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Posted 12 September 2014 - 10:41 PM

Anytime.

Most people prefer to keep the status quo than to have to start from zero to get a bit more performance.

 

There's no doubt that the slow boot up is indicative of a problem.

Do I understand you correctly that you neither did the SFC scannow nor the diskcheck?


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#8 jamest1945

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Posted 13 September 2014 - 11:10 AM

Hello again,

 

I have not as yet done the SFC scannow, but the diskcheck was done. 

 

Thanks



#9 dc3

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Posted 13 September 2014 - 11:33 AM

When you ran the chkdsk, what switch did you run.  Ex: chkdks /r, chkdsk /f, etc.
 

Please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.
 
 
Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.
 
 
 

Please download Junkware Removal Tool.
 
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  
 
Click on Run to initiate the installation.
 
To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.
 
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
 
The tool will open and start scanning your system.
 
Please be patient as this can take a while to complete depending on your system's specifications.
 
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.
 
 

Please download Temp File Cleaner by Old Timer and save it to your desktop.
 
1. Save any unsaved work. (TFC will close ALL open programs including your browser!)
 
2. Double-click on TFC.exe to run it. 
 
3. Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
 
tempfilecleaner1_zpsaaf9e118.png
 
4.  After Temp Flie Cleaner has run, click on Exit.
 
tempfilecleaner2_zpsdffa9226.png
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 jamest1945

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Posted 13 September 2014 - 01:23 PM

dc3, 

 

Thank you so much for these tools. I have gone to the respective sites and downloaded all of them. I will proceed with these in the near future when that computer becomes available. 

 

Thank you again. 

 

ps....I did not know these relatively small and free tools were available. Now I have them. tks again



#11 dc3

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Posted 13 September 2014 - 01:41 PM

:thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 rockysosua

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Posted 13 September 2014 - 05:01 PM

I just downloaded that junkware removal tool, just to see if I might like it or not, and it proceeded to indiscriminately uninstall one of my programs called freeyoutubedownloader. It's bad enough that it perceives a valid program as junkware, but to go ahead and remove it without even asking the user for permission, indicates to me that this is a program that should NOT be usd, nor recommended.

 

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 8.1 x64
Ran by Marco on Sat 09/13/2014 at 17:38:01.60
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\free youtube downloader"

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 09/13/2014 at 17:47:22.33
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


All is well in Paradise.

#13 dc3

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Posted 13 September 2014 - 05:43 PM

Well... you are the exception here as it is regularly suggested.  And this is the first time that I've heard of anything like this happening.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 rockysosua

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Posted 13 September 2014 - 05:55 PM

That's why I pasted in the report, so that there would be no doubt.

Bleepingcomputer even hosts the download, so it's clear that it is perceived as a good program, but I would never use it again, much less recommend it to any of my clients.


All is well in Paradise.

#15 jamest1945

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Posted 13 September 2014 - 08:16 PM

Noted and thank you Rockysosua. 






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