There is a user in my office running Windows 7 Pro 64-bit. Her account is an admin account (the only account other than the given admin) but when prompted by User Account Control to enter an "admin user name and password" it does not accept her password. I either get "Logon failure:unknown username or bad password" or "requested action requires elevation".
Because of this, she can't complete any task where UAC is required (certain installs, updates, etc.) and I obviously can't turn off UAC either because it won't accept the un/pw. Is there a simple fix for this? I'm fairly computer illiterate. Any help would be greatly appreciated!