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BSoD problem - please help!


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6 replies to this topic

#1 MrMrxx

MrMrxx

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Posted 12 September 2014 - 10:47 AM

Hello, I get BSoD when I'm using uTorrent. Please help me out.

 

 

1- Two Minidump Fileshttps://www.sendspace.com/file/qjww8d

 

2- Speccy Snapshothttp://speccy.piriform.com/results/ARkXGyhe48MTOK2dJ5ahEGj

 

3- Minitoolbox Reporthttps://www.sendspace.com/file/9q070w



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

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Posted 12 September 2014 - 12:46 PM

FWIW

 

I suggest that you paste the MTB report...into your post/topic, as some members are apt to not push buttons on a webpage that features multiple opportunities to go wrong...as happens at many a website these days.

 

Louis



#3 MrMrxx

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Posted 12 September 2014 - 01:07 PM

I attached the MTB report.

 

Mod Edit:  Pasted MTB data into post - Hamluis.

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Ali Azam (administrator) on 12-09-2014 at 19:17:18
Running from "C:\Users\Ali Azam\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/12/2014 07:05:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/12/2014 06:13:04 PM) (Source: MsiInstaller) (User: AliAzam-PC)
Description: Product: Intel® Network Connections -- A newer version of Intel® Network Connections is installed on this computer.  Before using this installation program, you must remove the current version of Intel® Network Connections.

 

Error: (09/12/2014 04:41:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/12/2014 03:20:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: iw3mp.exe, version: 0.0.0.0, time stamp: 0x47043f08
Faulting module name: iw3mp.exe, version: 0.0.0.0, time stamp: 0x47043f08
Exception code: 0xc0000005
Fault offset: 0x00276555
Faulting process id: 0x106c
Faulting application start time: 0xiw3mp.exe0
Faulting application path: iw3mp.exe1
Faulting module path: iw3mp.exe2
Report Id: iw3mp.exe3

 

Error: (09/12/2014 01:27:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 08:32:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 08:30:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 07:47:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 07:41:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 07:26:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: vlc.exe, version: 2.1.5.0, time stamp: 0x00000000
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000018e5d
Faulting process id: 0x17a0
Faulting application start time: 0xvlc.exe0
Faulting application path: vlc.exe1
Faulting module path: vlc.exe2
Report Id: vlc.exe3

 

System errors:
=============
Error: (09/12/2014 07:03:46 PM) (Source: Service Control Manager) (User: )
Description: The ASInsHelp service failed to start due to the following error:
%%2

 

Error: (09/12/2014 07:03:46 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff880019236fd)C:\Windows\MEMORY.DMP091214-10530-01

 

Error: (09/12/2014 07:03:44 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:00:01 PM on ‎9/‎12/‎2014 was unexpected.

 

Error: (09/12/2014 05:44:42 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

 

Error: (09/12/2014 05:34:37 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

 

Error: (09/12/2014 04:40:01 PM) (Source: Service Control Manager) (User: )
Description: The ASInsHelp service failed to start due to the following error:
%%2

 

Error: (09/12/2014 04:40:01 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff880019496fd)C:\Windows\MEMORY.DMP091214-14804-01

 

Error: (09/12/2014 04:40:00 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:38:43 PM on ‎9/‎12/‎2014 was unexpected.

 

Error: (09/12/2014 01:26:09 PM) (Source: Service Control Manager) (User: )
Description: The ASInsHelp service failed to start due to the following error:
%%2

 

Error: (09/11/2014 08:48:43 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

 

Microsoft Office Sessions:
=========================
Error: (09/12/2014 07:05:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/12/2014 06:13:04 PM) (Source: MsiInstaller)(User: AliAzam-PC)
Description: Product: Intel® Network Connections -- A newer version of Intel® Network Connections is installed on this computer.  Before using this installation program, you must remove the current version of Intel® Network Connections.(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (09/12/2014 04:41:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/12/2014 03:20:41 PM) (Source: Application Error)(User: )
Description: iw3mp.exe0.0.0.047043f08iw3mp.exe0.0.0.047043f08c000000500276555106c01cfce7b94bcc865E:\Games\Call of Duty 4 - Modern Warfare\iw3mp.exeE:\Games\Call of Duty 4 - Modern Warfare\iw3mp.exed3ce1770-3a6e-11e4-9550-40167eae6dbb

 

Error: (09/12/2014 01:27:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 08:32:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 08:30:26 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 07:47:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 07:41:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/11/2014 07:26:17 PM) (Source: Application Error)(User: )
Description: vlc.exe2.1.5.000000000ntdll.dll6.1.7601.18247521eaf24c00000050000000000018e5d17a001cfcdd4b82105c1C:\Program Files\VideoLAN\VLC\vlc.exeC:\Windows\SYSTEM32\ntdll.dllf90efaac-39c7-11e4-b9ef-40167eae6dbb

 

CodeIntegrity Errors:
===================================
  Date: 2014-09-08 14:50:38.654
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\ALIAZA~1\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-09-08 14:50:38.625
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\ALIAZA~1\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-09-08 14:50:38.578
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-09-08 14:50:38.549
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.33497 - BitTorrent Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
AI Suite 3 (HKLM-x32\...\{D46DA5F0-25AD-4B77-98DA-6DD6AF39FBD9}) (Version: 1.00.79 - ASUSTeK Computer Inc.)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 2.0.8.0001 - Asmedia Technology)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
Core Temp 1.0 RC6 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
CPUID HWMonitor 1.25 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
CPUID ROG CPU-Z 1.70 (HKLM\...\CPUID ROG CPU-Z_is1) (Version: 1.70 - CPUID, Inc.)
DAEMON Tools Ultra (HKLM-x32\...\DAEMON Tools Ultra) (Version:  - DT Soft Ltd.)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.29 - Dropbox, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.103 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GTA San Andreas (HKLM-x32\...\{D417C96A-FCC7-4590-A1BB-FAF73F5BC98E}) (Version: 1.00.00001 - Rockstar Games)
HeavyLoad V3.3 (64 bit) (HKLM\...\HeavyLoad_is1) (Version: 3.3 - JAM Software)
Intel® Chipset Device Software (Version: 10.0.17 - Intel Corporation) Hidden
Intel® Chipset Device Software (x32 Version: 10.0.17 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.1.1000 - Intel Corporation)
Intel® Management Engine Components (Version: 1.0.0.0 - Intel Corporation) Hidden
Intel® Management Engine Components (Version: 10.0.1.1000 - Intel Corporation) Hidden
Intel® ME UninstallLegacy (Version: 1.0.1.0 - Intel Corporation) Hidden
Intel® Network Connections 19.3.141.0 (HKLM\...\PROSetDX) (Version: 19.3.141.0 - Intel)
Intel® Network Connections 19.3.141.0 (Version: 19.3.141.0 - Intel) Hidden
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.0.3.1001 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 13.0.3.1001 - Intel Corporation) Hidden
Intel® Update Manager (HKLM-x32\...\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.33 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.35.127.1 - Intel Corporation) Hidden
Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version:  - Tonec Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mp3tag v2.63 (HKLM-x32\...\Mp3tag) (Version: v2.63 - Florian Heidenreich)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Nero 2014 (HKLM-x32\...\{F384C1E1-3A16-4073-95C3-7271FE0ED4C2}) (Version: 15.0.02200 - Nero AG)
Nero Audio Pack 1 (x32 Version: 11.0.11500.110.0 - Nero AG) Hidden
Nero Blu-ray Player (x32 Version: 12.0.20031 - Nero AG) Hidden
Nero Blu-ray Player Help (CHM) (x32 Version: 15.0.00015 - Nero AG) Hidden
Nero Burning Core (x32 Version: 15.0.19000 - Nero AG) Hidden
Nero Burning ROM (x32 Version: 15.0.19000 - Nero AG) Hidden
Nero Burning ROM Help (CHM) (x32 Version: 15.0.00018 - Nero AG) Hidden
Nero ControlCenter (x32 Version: 11.0.16700 - Nero AG) Hidden
Nero ControlCenter Help (CHM) (x32 Version: 15.0.00015 - Nero AG) Hidden
Nero Core Components (x32 Version: 11.0.22500 - Nero AG) Hidden
Nero Disc Menus Basic (x32 Version: 12.0.11500 - Nero AG) Hidden
Nero Disc to Device (x32 Version: 15.0.12010 - Nero AG) Hidden
Nero Effects Basic (x32 Version: 15.0.10010 - Nero AG) Hidden
Nero Express (x32 Version: 15.0.19000 - Nero AG) Hidden
Nero Express Help (CHM) (x32 Version: 15.0.00018 - Nero AG) Hidden
Nero Info (x32 Version: 15.1.0023 - Nero AG) Hidden
Nero Kwik Themes Basic (x32 Version: 12.0.11500 - Nero AG) Hidden
Nero Launcher (x32 Version: 15.0.8000 - Nero AG) Hidden
Nero MediaHome (x32 Version: 1.20.8200 - Nero AG) Hidden
Nero MediaHome Help (CHM) (x32 Version: 15.0.00018 - Nero AG) Hidden
Nero PiP Effects Basic (x32 Version: 15.0.10008 - Nero AG) Hidden
Nero Recode (x32 Version: 15.0.14000 - Nero AG) Hidden
Nero Recode Help (CHM) (x32 Version: 15.0.00018 - Nero AG) Hidden
Nero RescueAgent (x32 Version: 15.0.2000 - Nero AG) Hidden
Nero RescueAgent Help (CHM) (x32 Version: 15.0.00015 - Nero AG) Hidden
Nero SharedVideoCodecs (x32 Version: 1.0.15003 - Nero AG) Hidden
Nero Update (x32 Version: 11.0.13300.42.0 - Nero AG) Hidden
Nero Video (x32 Version: 15.0.12000 - Nero AG) Hidden
Nero Video Help (CHM) (x32 Version: 15.0.00015 - Nero AG) Hidden
NVIDIA 3D Vision Controller Driver 340.50 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 340.50 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.1.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.1.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.160.1244 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 15.3.36 (Version: 15.3.36 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 15.3.36 (Version: 15.3.36 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 15.3.36 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
Prerequisite installer (x32 Version: 15.0.0005 - Nero AG) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7272 - Realtek Semiconductor Corp.)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.4.0 - Samsung Electronics)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 3.1.100 - NVIDIA Corporation) Hidden
Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
Sonic Radar II (HKLM\...\{203BCA8D-BC00-4DD5-85DF-2F84DB803B57}) (Version: 2.0.801 - ASUSTeKcomputer.Inc)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1130 - SUPERAntiSpyware.com)
TuneUp Utilities 2014 (HKLM-x32\...\TuneUp Utilities 2014) (Version:  - TuneUp Corporation)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WhoCrashed 5.02 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
WinRAR 5.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.11.0 - win.rar GmbH)

 

========================= Devices: ================================

Name: ASInsHelp
Description: ASInsHelp
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ASInsHelp
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

 

========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 8135.09 MB
Available physical RAM: 6416.89 MB
Total Pagefile: 16268.37 MB
Available Pagefile: 14396.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.66 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:238.37 GB) (Free:203.36 GB) NTFS
3 Drive e: (WD) (Fixed) (Total:931.51 GB) (Free:833.87 GB) NTFS

 

========================= Users: ========================================

User accounts for \\ALIAZAM-PC

Administrator            Ali Azam                 Guest                   

**** End of log ****


Edited by hamluis, 12 September 2014 - 01:23 PM.


#4 dc3

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Posted 12 September 2014 - 01:36 PM

Did you install the Samsung firmware for this SSD?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 hamluis

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Posted 12 September 2014 - 02:12 PM

The driver detected a controller error on \Device\Harddisk2\DR2.

 

The device, \Device\CdRom0, has a bad block.

 

ASins Help Service Error and others...may point to general file corruption or hard drive problems.

 

Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version:  - Tonec Inc.)
 

TuneUp Utilities 2014 (HKLM-x32\...\TuneUp Utilities 2014) (Version:  - TuneUp Corporation)

 

OK...just looking at the above...

 

Windows says that the WD drive has controller problems, but the Speccy data doesn't confirm.  I would run the WD diagnostic or other hard drive diagnostic on the drive.

 

The bad block on the optical drive...could mean that the media was dirty, that the lens of the drive needs cleaning, or that the optical drive is failing.  I start with the easiest to test.

 

All those "WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003" errors...it's not so clear what causes those.  Some say malware, some say it's meaningless...I would investigate the possibility of infection by initiating a topic in the BC Am I Infected forum.

 

Internet Download Manager...I would remove that.  Download managers were created for those of us who only had dialup access, long before broadband became popular, using them today just doesn't seem like something I'd want to do.

 

Tuneup Utilities:  Please uninstall this and follow with running the chkdsk /r command...follow that with running the sfc /scannow command.  BC does not support the use of "registry cleaners/optimizers"

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

I would remove Tuneup Utilities and follow with the suggestions for chkdsk /r and sfc /scannow...before worrying about anything else.  That may resolve some apparent system issues.

 

Louis


Edited by hamluis, 12 September 2014 - 04:29 PM.


#6 MrMrxx

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Posted 12 September 2014 - 03:51 PM

Did you install the Samsung firmware for this SSD?

 

yes, I have the latest firmware.



#7 MrMrxx

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Posted 13 September 2014 - 06:13 AM

The driver detected a controller error on \Device\Harddisk2\DR2.

 

The device, \Device\CdRom0, has a bad block.

 

ASins Help Service Error and others...may point to general file corruption or hard drive problems.

 

Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version:  - Tonec Inc.)
 

TuneUp Utilities 2014 (HKLM-x32\...\TuneUp Utilities 2014) (Version:  - TuneUp Corporation)

 

OK...just looking at the above...

 

Windows says that the WD drive has controller problems, but the Speccy data doesn't confirm.  I would run the WD diagnostic or other hard drive diagnostic on the drive.

 

The bad block on the optical drive...could mean that the media was dirty, that the lens of the drive needs cleaning, or that the optical drive is failing.  I start with the easiest to test.

 

All those "WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003" errors...it's not so clear what causes those.  Some say malware, some say it's meaningless...I would investigate the possibility of infection by initiating a topic in the BC Am I Infected forum.

 

Internet Download Manager...I would remove that.  Download managers were created for those of us who only had dialup access, long before broadband became popular, using them today just doesn't seem like something I'd want to do.

 

Tuneup Utilities:  Please uninstall this and follow with running the chkdsk /r command...follow that with running the sfc /scannow command.  BC does not support the use of "registry cleaners/optimizers"

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

I would remove Tuneup Utilities and follow with the suggestions for chkdsk /r and sfc /scannow...before worrying about anything else.  That may resolve some apparent system issues.

 

Louis

 

Thanks a lot Louis for replying. WD HDD and optical drive, both are running good. I ran a diagnostic test on WD, nothing is wrong with it. I'll also remove the registry cleaning softwares. 

 

Yesterday I was going through the forum and saw a link to another site, all I had to do was open "command prompt"  and type the following command and press enter: netsh interface teredo set state disabled

 

problem solved.  :) 


Edited by MrMrxx, 13 September 2014 - 07:33 AM.





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