My son has a laptop that he is having issuues with. He asked if I could help him get it running again. He has registered with you before but can't remember his password.
He can't log into Internet Explorer. His web page comes up and says his "proxy server" is bad. We have tried to log on in Safe Mode. Nothing. He has tried to do a restore point, but it adds back all of the malware we deleted last night. I don't know if there is anyway you can help, since we can't get to you thru his computer.
Any ideas would be much appreciated.
Edited by hamluis, 11 September 2014 - 07:03 PM.
Moved from Win 7 to Am I Infected - Hamluis.