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homeland security virus locked up my computer


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7 replies to this topic

#1 bobdull

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Posted 11 September 2014 - 02:23 PM

Hello guys.

I was referred to your site from my friends you have helped. I appreciate in advance for your assistance.

My computer is locked by "Homeland Security " virus. Please , help me to rid of it.

 

I have a Windows 7 operating sistem.

 Unfortunately Iam not able to burn a CD at this time. I do have access to clean PC and flashdrive.

 



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#2 aharonov

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Posted 11 September 2014 - 02:31 PM

Hi there,

access to a clean PC and a flashdrive is enough:



On a clean machine, please download Farbar Recovery Scan Tool and save it to a flash drive.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html




To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
==========

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt


Select Command Prompt

==========


Once in the Command Prompt:
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.


#3 bobdull

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Posted 11 September 2014 - 02:40 PM

Aharonov Thank you   I'm starting to work :killcomp:



#4 bobdull

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Posted 11 September 2014 - 02:50 PM

it says in RED frame "FRST.exe is not commonly downloaded and could harm your computer" is it OK to go ahead and download it ?



#5 aharonov

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Posted 11 September 2014 - 03:03 PM

Yes, if it's FRST.exe that you are downloading (and not a different filename) then go ahead and download it.

#6 bobdull

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Posted 11 September 2014 - 03:08 PM

ok



#7 aharonov

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Posted 19 September 2014 - 02:58 PM

I haven't heard from you for some time.
Do you still need help?

#8 aharonov

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Posted 29 September 2014 - 09:18 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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