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Problem with PC


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22 replies to this topic

#1 peteranko

peteranko

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Posted 11 September 2014 - 09:57 AM

Hi,

 

I have just noticed that I'm not able to open certain web pages. First I thought it was a Java problem and posted somewhere else and when questioned I found out it was more wide spread than I thought.

 

Now finding that even opening web pages certain parts of the page doesn't open.

 

I've tried to take screen shots but some how it didn't paste into here for some reason.

 

There have been malware problem when using malwarebites that keeps popping called a PUP Optional.trovi.a/Optional.SearchHijacker and several others. 

 

Now not sure just what it is that has brought this on.

 

Could someone help me find out what I need to do.

 

 

Thank you


:bowdown:  :busy:

Anko


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#2 Broni

Broni

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  • Local time:01:19 PM

Posted 11 September 2014 - 08:37 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 peteranko

peteranko
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Posted 12 September 2014 - 09:30 AM

I can't open Security Check on this PC. Tells me web page is not available.
 
FSS Scan

Farbar Service Scanner Version: 21-07-2014

Ran by P1 (administrator) on 12-09-2014 at 23:36:09

Running from "C:\Users\P1\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy: 

==================

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall"=DWORD:0

 

 

System Restore:

============

 

System Restore Disabled Policy: 

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy: 

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

 

Windows Defender Disabled Policy: 

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

 

MiniToolBox

 

MiniToolBox by Farbar  Version: 21-07-2014

Ran by P1 (administrator) on 12-09-2014 at 23:57:28

Running from "C:\Users\P1\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

========================= IP Configuration: ================================

 

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)

Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : P1-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC

   Physical Address. . . . . . . . . : C8-60-00-D3-E0-7F

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::58ea:13e2:6603:9436%11(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Friday, 12 September 2014 8:09:09 PM

   Lease Expires . . . . . . . . . . : Saturday, 13 September 2014 11:19:01 PM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 331898880

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-85-7E-DE-30-85-A9-46-12-4F

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : 30-85-A9-46-12-4F

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{2972B8BF-6C88-47CF-AE4E-FC44E991D21B}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{EC582125-B97E-4C8F-93C8-F9C5CB10BB15}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  UnKnown

Address:  192.168.1.1

 

Name:    google.com

Addresses:  2404:6800:4006:804::1002

 74.125.237.130

 74.125.237.132

 74.125.237.128

 74.125.237.134

 74.125.237.137

 74.125.237.131

 74.125.237.133

 74.125.237.129

 74.125.237.142

 74.125.237.136

 74.125.237.135

 

 

Pinging google.com [74.125.237.142] with 32 bytes of data:

Reply from 74.125.237.142: bytes=32 time=19ms TTL=54

Reply from 74.125.237.142: bytes=32 time=19ms TTL=54

 

Ping statistics for 74.125.237.142:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 19ms, Maximum = 19ms, Average = 19ms

Server:  UnKnown

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  98.139.183.24

 98.138.253.109

 206.190.36.45

 

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=219ms TTL=46

Reply from 98.139.183.24: bytes=32 time=220ms TTL=46

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 219ms, Maximum = 220ms, Average = 219ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 11...c8 60 00 d3 e0 7f ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC

 10...30 85 a9 46 12 4f ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.101     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link     192.168.1.101    281

    192.168.1.101  255.255.255.255         On-link     192.168.1.101    281

    192.168.1.255  255.255.255.255         On-link     192.168.1.101    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.1.101    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.1.101    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

 11    281 fe80::/64                On-link

 11    281 fe80::58ea:13e2:6603:9436/128

                                    On-link

  1    306 ff00::/8                 On-link

 11    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (09/06/2014 07:51:54 PM) (Source: .NET Runtime) (User: )

Description: Application: safeboxservice.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an internal error in the .NET Runtime at IP 000007FEF5DE3E26 (000007FEF5D40000) with exit code 80131506.

 

Error: (09/01/2014 06:23:28 PM) (Source: MsiInstaller) (User: P1-PC)

Description: Product: Java 7 Update 67 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.

 

Error: (08/31/2014 10:52:45 AM) (Source: Application Error) (User: )

Description: Faulting application name: SpiderSolitaire.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f8

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x1b80

Faulting application start time: 0xSpiderSolitaire.exe0

Faulting application path: SpiderSolitaire.exe1

Faulting module path: SpiderSolitaire.exe2

Report Id: SpiderSolitaire.exe3

 

Error: (08/31/2014 00:58:21 AM) (Source: Application Error) (User: )

Description: Faulting application name: FreeCell.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f8

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x15fc

Faulting application start time: 0xFreeCell.exe0

Faulting application path: FreeCell.exe1

Faulting module path: FreeCell.exe2

Report Id: FreeCell.exe3

 

Error: (08/31/2014 00:50:26 AM) (Source: Application Hang) (User: )

Description: The program mbam.exe version 1.0.0.532 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: 530

 

Start Time: 01cfc4618f1e5203

 

Termination Time: 2

 

Application Path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe

 

Report Id: f7ecd0bb-3054-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:50:11 AM) (Source: Application Error) (User: )

Description: Faulting application name: hearts.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca00

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x460

Faulting application start time: 0xhearts.exe0

Faulting application path: hearts.exe1

Faulting module path: hearts.exe2

Report Id: hearts.exe3

 

Error: (08/31/2014 00:49:58 AM) (Source: Application Error) (User: )

Description: Faulting application name: solitaire.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f9

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x1578

Faulting application start time: 0xsolitaire.exe0

Faulting application path: solitaire.exe1

Faulting module path: solitaire.exe2

Report Id: solitaire.exe3

 

Error: (08/31/2014 00:49:33 AM) (Source: Application Error) (User: )

Description: Faulting application name: solitaire.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f9

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x11a0

Faulting application start time: 0xsolitaire.exe0

Faulting application path: solitaire.exe1

Faulting module path: solitaire.exe2

Report Id: solitaire.exe3

 

Error: (08/31/2014 00:48:58 AM) (Source: Application Error) (User: )

Description: Faulting application name: SpiderSolitaire.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f8

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x1408

Faulting application start time: 0xSpiderSolitaire.exe0

Faulting application path: SpiderSolitaire.exe1

Faulting module path: SpiderSolitaire.exe2

Report Id: SpiderSolitaire.exe3

 

Error: (08/31/2014 00:48:03 AM) (Source: Application Error) (User: )

Description: Faulting application name: FreeCell.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f8

Faulting module name: wmvcore.dll, version: 12.0.7601.17514, time stamp: 0x4ce7c946

Exception code: 0xc0000005

Fault offset: 0x00000000001091e6

Faulting process id: 0x163c

Faulting application start time: 0xFreeCell.exe0

Faulting application path: FreeCell.exe1

Faulting module path: FreeCell.exe2

Report Id: FreeCell.exe3

 

 

System errors:

=============

Error: (09/12/2014 08:22:20 PM) (Source: Service Control Manager) (User: )

Description: The Bitdefender Virus Shield service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (09/12/2014 08:20:23 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/12/2014 08:20:23 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 43. The internal error state is 552.

 

Error: (09/12/2014 08:17:19 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/12/2014 08:17:19 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 43. The internal error state is 552.

 

Error: (09/11/2014 06:33:22 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/11/2014 06:33:22 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 43. The internal error state is 552.

 

Error: (09/11/2014 06:30:02 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/11/2014 06:30:02 PM) (Source: Schannel) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 43. The internal error state is 552.

 

Error: (09/08/2014 11:55:11 PM) (Source: DCOM) (User: )

Description: {3712A712-4105-4312-8371-692B7FD58551}

 

 

Microsoft Office Sessions:

=========================

Error: (09/06/2014 07:51:54 PM) (Source: .NET Runtime)(User: )

Description: Application: safeboxservice.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an internal error in the .NET Runtime at IP 000007FEF5DE3E26 (000007FEF5D40000) with exit code 80131506.

 

Error: (09/01/2014 06:23:28 PM) (Source: MsiInstaller)(User: P1-PC)

Description: Product: Java 7 Update 67 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (08/31/2014 10:52:45 AM) (Source: Application Error)(User: )

Description: SpiderSolitaire.exe6.1.7600.163854a5bc9f8wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e61b8001cfc4b5e045eb75C:\Program Files\Microsoft Games\SpiderSolitaire\SpiderSolitaire.exeC:\Windows\system32\wmvcore.dll1e7154c9-30a9-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:58:21 AM) (Source: Application Error)(User: )

Description: FreeCell.exe6.1.7600.163854a5bc9f8wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e615fc01cfc4628a1ddb6dC:\Program Files\Microsoft Games\FreeCell\FreeCell.exeC:\Windows\system32\wmvcore.dll14cbcebd-3056-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:50:26 AM) (Source: Application Hang)(User: )

Description: mbam.exe1.0.0.53253001cfc4618f1e52032C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exef7ecd0bb-3054-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:50:11 AM) (Source: Application Error)(User: )

Description: hearts.exe6.1.7600.163854a5bca00wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e646001cfc461b2fd95baC:\Program Files\Microsoft Games\hearts\hearts.exeC:\Windows\system32\wmvcore.dllf0e34279-3054-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:49:58 AM) (Source: Application Error)(User: )

Description: solitaire.exe6.1.7600.163854a5bc9f9wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e6157801cfc461ab646f8eC:\Program Files\Microsoft Games\solitaire\solitaire.exeC:\Windows\system32\wmvcore.dlle92d6c22-3054-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:49:33 AM) (Source: Application Error)(User: )

Description: solitaire.exe6.1.7600.163854a5bc9f9wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e611a001cfc4619ca24bccC:\Program Files\Microsoft Games\solitaire\solitaire.exeC:\Windows\system32\wmvcore.dllda749753-3054-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:48:58 AM) (Source: Application Error)(User: )

Description: SpiderSolitaire.exe6.1.7600.163854a5bc9f8wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e6140801cfc46187dcea10C:\Program Files\Microsoft Games\SpiderSolitaire\SpiderSolitaire.exeC:\Windows\system32\wmvcore.dllc5aceb9e-3054-11e4-b8cc-3085a946124f

 

Error: (08/31/2014 00:48:03 AM) (Source: Application Error)(User: )

Description: FreeCell.exe6.1.7600.163854a5bc9f8wmvcore.dll12.0.7601.175144ce7c946c000000500000000001091e6163c01cfc4610e625575C:\Program Files\Microsoft Games\FreeCell\FreeCell.exeC:\Windows\system32\wmvcore.dlla4707029-3054-11e4-b8cc-3085a946124f

 

 

 

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 6.2.1 - Hewlett-Packard) Hidden

Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)

Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)

Anki (HKLM-x32\...\Anki) (Version:  - )

Bitdefender Total Security (HKLM\...\Bitdefender) (Version: 17.28.0.1191 - Bitdefender)

BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden

C4400 (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden

Citrix Online Launcher (HKLM-x32\...\{75B8A55E-0762-4676-AAC0-6FDF025B034B}) (Version: 1.0.220 - Citrix)

Copy (x32 Version: 130.0.428.000 - Hewlett-Packard) Hidden

Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden

DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden

DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden

Dropbox (HKCU\...\Dropbox) (Version: 2.10.27 - Dropbox, Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc.)

Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden

GoToMeeting 6.3.0.1468 (HKCU\...\GoToMeeting) (Version: 6.3.0.1468 - CitrixOnline)

GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)

HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)

HP Photosmart C4400 All-In-One Driver Software 13.0 Rel. 3 (HKLM\...\{8181C5B7-2FF5-4677-BA6A-8E2C3F5A7601}) (Version: 13.0 - HP)

HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)

HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)

HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)

HP Update (HKLM-x32\...\{7059BDA7-E1DB-442C-B7A1-6144596720A4}) (Version: 4.000.011.006 - Hewlett-Packard)

HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden

HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden

HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden

HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.4.1441 - Intel Corporation)

Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)

Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)

Java 8 Update 20 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418020F0}) (Version: 8.0.200 - Oracle Corporation)

Java Auto Updater (x32 Version: 2.8.20.26 - Oracle Corporation) Hidden

Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)

MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)

OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation)

Opera Stable 24.0.1558.53 (HKLM-x32\...\Opera 24.0.1558.53) (Version: 24.0.1558.53 - Opera Software ASA)

Platform (x32 Version: 1.39 - VIA Technologies, Inc.) Hidden

PS_AIO_03_C4400_Software_Min (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.52.203.2012 - Realtek)

Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden

Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)

SmartWebPrinting (x32 Version: 130.0.457.000 - Hewlett-Packard) Hidden

SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden

Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden

Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden

TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden

UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden

VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)

VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)

WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden

Windows Driver Package - 2Wire (2WIREPCP) Net  (03/22/2007 2.0) (HKLM\...\E2D312050E630E0CB2650D738A53820EE8BB1A95) (Version: 03/22/2007 2.0 - 2Wire)

WinZip 18.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240E3}) (Version: 18.5.11111 - WinZip Computing, S.L. )

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 29%

Total physical RAM: 8143.97 MB

Available physical RAM: 5746.27 MB

Total Pagefile: 16286.12 MB

Available Pagefile: 12970.48 MB

Total Virtual: 4095.88 MB

Available Virtual: 3961.34 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:777.38 GB) NTFS

7 Drive i: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\P1-PC

 

Administrator            Guest                    P1                       

 

========================= Restore Points ==================================

 

03-09-2014 07:57:03 Installed Java SE Development Kit 8 Update 20 (64-bit)

09-09-2014 02:10:07 Removed Java SE Development Kit 8 Update 20 (64-bit)

09-09-2014 02:10:47 Removed Java 8 Update 20 (64-bit)

09-09-2014 02:12:07 Installed Java SE Development Kit 8 Update 20 (64-bit)

09-09-2014 14:36:19 Removed Java 8 Update 20 (64-bit)

11-09-2014 00:01:06 Windows Update

11-09-2014 08:27:48 Removed Java SE Development Kit 8 Update 20 (64-bit)

 

**** End of log ****

Malwarebytes Anti-Malware
www.malwarebytes.org
 
 
Update, 13/09/2014 12:02:57 AM, SYSTEM, P1-PC, Manual, Rootkit Database, 2014.9.10.2, 2014.9.12.1, 
Update, 13/09/2014 12:03:03 AM, SYSTEM, P1-PC, Manual, Malware Database, 2014.9.11.1, 2014.9.12.3, 
 
(end)
As it stands so Far. Couldn't open the Security Check file: Have had Malwarebytes running and it keeps finding Optional.trovi.A and some others keep coming back.
No Malware found on the Malwarebytes Anti rootkit scan.

:bowdown:  :busy:

Anko


#4 peteranko

peteranko
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Posted 12 September 2014 - 09:34 AM

This is the last one by rkill.

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 09/13/2014 12:31:26 AM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * C:\Users\P1\Downloads\FSS.exe (PID: 3256) [UP-HEUR]

 

1 proccess terminated!

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

 * Windows Firewall Disabled

 

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

   "EnableFirewall" = dword:00000000

 

 * Reparse Point/Junctions Found (Most likely legitimate)!

 

     * C:\Windows\AppPatch\spbin => C:\PROGRA~2\SearchProtect\SearchProtect\bin [Dir]

 

Checking Windows Service Integrity: 

 

 * Windows Defender (WinDefend) is not Running.

   Startup Type set to: Manual

 

Searching for Missing Digital Signatures: 

 

 * No issues found.

 

Checking HOSTS File: 

 

 * No issues found.

 

Program finished at: 09/13/2014 12:32:51 AM

Execution time: 0 hours(s), 1 minute(s), and 25 seconds(s)


:bowdown:  :busy:

Anko


#5 peteranko

peteranko
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Posted 12 September 2014 - 10:37 AM

I went to the BleepingComputer website and found Security Check and got this out of it.

 

 Results of screen317's Security Check version 0.99.87  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Disabled!  

Bitdefender Antivirus   

 Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:````````` 

 Java 7 Update 67  

 Adobe Flash Player 15.0.0.152  

 Adobe Reader XI  

 Google Chrome 37.0.2062.103  

 Google Chrome 37.0.2062.120  

````````Process Check: objlist.exe by Laurent````````  

 Malwarebytes Anti-Malware mbam.exe  

 Bitdefender Bitdefender updatesrv.exe  

 Bitdefender Bitdefender SafeBox safeboxservice.exe  

 Bitdefender Bitdefender vsserv.exe  

 Bitdefender Bitdefender bdagent.exe  

 Bitdefender Bitdefender pmbxag.exe  

 Bitdefender Bitdefender antispam32 bdapppassmgr.exe 

 Bitdefender Bitdefender pwdmanui.exe  

 Bitdefender Bitdefender Antispam32 pmbxcrnmh.exe 

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 0% 

````````````````````End of Log`````````````````````` 


:bowdown:  :busy:

Anko


#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:01:19 PM

Posted 12 September 2014 - 06:57 PM

I want to see MBAM log.

 

Next...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 peteranko

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Posted 12 September 2014 - 07:26 PM

This is the log:

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

 

Update, 21/08/2014 9:16:11 AM, SYSTEM, P1-PC, Scheduler, Malware Database, 2014.8.20.3, 2014.8.20.9, 

Protection, 21/08/2014 9:16:13 AM, SYSTEM, P1-PC, Protection, Refresh, Starting, 

Protection, 21/08/2014 9:16:13 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopping, 

Protection, 21/08/2014 9:16:13 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopped, 

Protection, 21/08/2014 9:16:15 AM, SYSTEM, P1-PC, Protection, Refresh, Success, 

Protection, 21/08/2014 9:16:15 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Starting, 

Protection, 21/08/2014 9:16:15 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Started, 

Update, 21/08/2014 11:08:30 AM, SYSTEM, P1-PC, Scheduler, Malware Database, 2014.8.20.9, 2014.8.20.10, 

Protection, 21/08/2014 11:08:32 AM, SYSTEM, P1-PC, Protection, Refresh, Starting, 

Protection, 21/08/2014 11:08:32 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopping, 

Protection, 21/08/2014 11:08:32 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopped, 

Protection, 21/08/2014 11:08:34 AM, SYSTEM, P1-PC, Protection, Refresh, Success, 

Protection, 21/08/2014 11:08:34 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Starting, 

Protection, 21/08/2014 11:08:34 AM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Started, 

Update, 21/08/2014 2:23:44 PM, SYSTEM, P1-PC, Scheduler, Malware Database, 2014.8.20.10, 2014.8.21.1, 

Protection, 21/08/2014 2:23:55 PM, SYSTEM, P1-PC, Protection, Refresh, Starting, 

Protection, 21/08/2014 2:23:55 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopping, 

Protection, 21/08/2014 2:23:55 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopped, 

Protection, 21/08/2014 2:24:06 PM, SYSTEM, P1-PC, Protection, Refresh, Success, 

Protection, 21/08/2014 2:24:06 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Starting, 

Protection, 21/08/2014 2:24:06 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Started, 

Update, 21/08/2014 4:56:41 PM, SYSTEM, P1-PC, Scheduler, Malware Database, 2014.8.21.1, 2014.8.21.2, 

Protection, 21/08/2014 4:56:45 PM, SYSTEM, P1-PC, Protection, Refresh, Starting, 

Protection, 21/08/2014 4:56:45 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopping, 

Protection, 21/08/2014 4:56:45 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Stopped, 

Protection, 21/08/2014 4:56:47 PM, SYSTEM, P1-PC, Protection, Refresh, Success, 

Protection, 21/08/2014 4:56:47 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Starting, 

Protection, 21/08/2014 4:56:47 PM, SYSTEM, P1-PC, Protection, Malicious Website Protection, Started, 

 

(end)


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Anko


#8 Broni

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Posted 12 September 2014 - 07:28 PM

This is protection log.

I need to see SCAN log.


Edited by Broni, 12 September 2014 - 07:28 PM.

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#9 peteranko

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Posted 12 September 2014 - 07:30 PM

Where do I find that?


Getting user folders.

 

Stopping running processes.

 

Emptying Temp folders.

 

 

User: All Users

 

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

 

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

 

User: P1

->Temp folder emptied: 1286451 bytes

->Temporary Internet Files folder emptied: 178346171 bytes

->Java cache emptied: 139970 bytes

->Google Chrome cache emptied: 435646307 bytes

->Flash cache emptied: 697 bytes

 

User: Public

 

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 18005820 bytes

%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 4099240 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 43274524 bytes

 

Emptying RecycleBin. Do not interrupt.

 

RecycleBin emptied: 0 bytes

Process complete!

 

Total Files Cleaned = 649.00 mb


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#10 Broni

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Posted 12 September 2014 - 07:35 PM

  • open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log (NOT protection log) which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

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#11 peteranko

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Posted 12 September 2014 - 07:39 PM

This is the Scan Log

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 13/09/2014

Scan Time: 10:31:11 AM

Logfile: Scan MBam.txt

Administrator: Yes

 

Version: 2.00.2.1012

Malware Database: v2014.09.12.03

Rootkit Database: v2014.09.12.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: P1

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 298667

Time Elapsed: 5 min, 38 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Warn

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0


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#12 Broni

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Posted 12 September 2014 - 07:40 PM

It looks like half of it has been cut off.


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#13 peteranko

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Posted 12 September 2014 - 07:58 PM

This is the JRT Log:

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 7 Home Premium x64

Ran by P1 on Sat 13/09/2014 at 10:39:58.38

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Sat 13/09/2014 at 10:44:55.77

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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#14 peteranko

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Posted 12 September 2014 - 07:59 PM

The MBam scan was all that came back from the full scan> or should I make it a custom scan and do more?


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#15 Broni

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Posted 12 September 2014 - 08:22 PM

Do "Quick" scan and post fresh log


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