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gameharbor.org spyware


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4 replies to this topic

#1 OfficiallyForbidden

OfficiallyForbidden

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  • Local time:09:22 AM

Posted 10 September 2014 - 02:15 PM

Hello, guys! I'm the next victim of the gameharbor.org spyware. I've scanned my system and tried to remove it numerous times but nothing seems to work. Could you please help me? Here's my log scanned with FRST
 
AV: AVG Internet Security 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG Internet Security 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2014 (Enabled) {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}


==================== Installed Programs ======================


(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)


µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.33394 - BitTorrent Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.4015 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
BS.Player PRO (HKLM-x32\...\BSPlayerp) (Version: 2.67.1076 - AB Team, d.o.o.)
ClassicPro© v1.15 (HKLM-x32\...\ClassicPro) (Version: 1.15 - Skin Consortium)
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8E17BF11-A72D-4DA8-BFAA-DD262C17C2DE}) (Version:  - Microsoft)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.103 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
HP 3D DriveGuard (HKLM\...\{85A42FF0-F0D0-44A3-B226-C124D6E8B1D5}) (Version: 4.0.3.1 - Hewlett-Packard)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6276.0 - IDT)
Intel(R) Turbo Boost Technology Driver (HKLM-x32\...\{D6C630BF-8DBB-4042-8562-DC9A52CB6E7E}) (Version: 01.00.00.1030 - Intel Corporation)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.32.1 - JMicron Technology Corp.)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft Access MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft DCF MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Excel MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Groove MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Lync MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office 32-bit Components 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Word MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Mozilla Firefox 32.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0 (x86 en-US)) (Version: 32.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0 - Mozilla)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.157.1165 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.4.22.2815 - Electronic Arts, Inc.)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
s3pe - Sims3 Package Editor (HKLM-x32\...\s3pe) (Version: 14-0113-1123 - Peter L Jones)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D82063A8-7C8C-4C3B-A9BB-95138CA55D26}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (Version:  - Microsoft) Hidden
Skype 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
SP45629 - Intel Chipset Installation Utility (HKLM-x32\...\{7AB416C2-4AEC-4967-A873-E2A3B404E6EC}) (Version: 1.0.0 - Hewlett-Packard International Pte. Ltd.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.31064 - TeamViewer)
The SIMS 4 Deluxe Edition (HKLM-x32\...\The SIMS 4 Deluxe Edition_is1) (Version: 1.0 - Релиз от R.G. Steamgames)
The Sims 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
The Sims 3 70s, 80s, & 90s Stuff (HKLM-x32\...\{E1868CAE-E3B9-4099-8C18-AA8944D336FD}) (Version: 17.0.77 - Electronic Arts)
The Sims 3 Ambitions (HKLM-x32\...\{910F4A29-1134-49E0-AD8B-56E4A3152BD1}) (Version: 4.0.87 - Electronic Arts)
The Sims 3 Fast Lane Stuff (HKLM-x32\...\{ED436EA8-4145-4703-AE5D-4D09DD24AF5A}) (Version: 5.0.44 - Electronic Arts)
The Sims 3 Generations (HKLM-x32\...\{E6B88BD6-E4B2-4701-A648-B6DAC6E491CC}) (Version: 8.0.152 - Electronic Arts)
The Sims 3 High-End Loft Stuff (HKLM-x32\...\{71828142-5A24-4BD0-97E7-976DA08CE6CF}) (Version: 3.0.38 - Electronic Arts)
The Sims 3 Into the Future (HKLM-x32\...\{A0BBD6C7-B546-4048-B33A-F21F5C9F5B09}) (Version: 21.0.150 - Electronic Arts)
The Sims 3 Island Paradise (HKLM-x32\...\{DB21639E-FE55-432C-BCA2-0C5249E3F79E}) (Version: 19.0.101 - Electronic Arts)
The Sims 3 Late Night (HKLM-x32\...\{45057FCE-5784-48BE-8176-D9D00AF56C3C}) (Version: 6.0.81 - Electronic Arts)
The Sims 3 Master Suite Stuff (HKLM-x32\...\{08A25478-C5DD-4EA7-B168-3D687CA987FF}) (Version: 11.0.84 - Electronic Arts)
The Sims 3 Outdoor Living Stuff (HKLM-x32\...\{117B6BF6-82C3-420C-B284-9247C8568E53}) (Version: 7.0.55 - Electronic Arts)
The Sims 3 Pets (HKLM-x32\...\{C12631C6-804D-4B32-B0DD-8A496462F106}) (Version: 10.0.96 - Electronic Arts)
The Sims 3 Seasons (HKLM-x32\...\{3DE92282-CB49-434F-81BF-94E5B380E889}) (Version: 16.0.136 - Electronic Arts)
The Sims 3 Showtime (HKLM-x32\...\{3BBFD444-5FAB-49F6-98B1-A1954E831399}) (Version: 12.0.273 - Electronic Arts)
The Sims 3 Supernatural (HKLM-x32\...\{B37DAFA5-717D-41F8-BDFB-3A4B68C0B3A1}) (Version: 15.0.135 - Electronic Arts)
The Sims 3 Town Life Stuff (HKLM-x32\...\{7B11296A-F894-449C-8DF6-6AAAA7D4D118}) (Version: 9.0.73 - Electronic Arts)
The Sims 3 University Life (HKLM-x32\...\{F26DE8EF-F2CF-40DC-8CDA-CC0D82D11B36}) (Version: 18.0.126 - Electronic Arts)
The Sims 3 World Adventures (HKLM-x32\...\{BA26FFA5-6D47-47DB-BE56-34C357B5F8CC}) (Version: 2.0.86 - Electronic Arts)
Update for Microsoft Excel 2013 (KB2883061) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{B74255AD-6736-4648-A35E-CCB2D38D3818}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2883061) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{B74255AD-6736-4648-A35E-CCB2D38D3818}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2883061) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUS_{B74255AD-6736-4648-A35E-CCB2D38D3818}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2883061) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{B74255AD-6736-4648-A35E-CCB2D38D3818}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2881070) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{2B0BC4FE-4936-4EC6-8521-526CF31B3DC4}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2881070) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{2B0BC4FE-4936-4EC6-8521-526CF31B3DC4}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2881070) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{2B0BC4FE-4936-4EC6-8521-526CF31B3DC4}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2881083) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{8260F0BF-F234-41FC-AB11-218A9925F77B}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760249) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{7A4AB8E1-C091-4BD3-B308-844BA6EE752A}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760344) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{EF77B4A6-DFEC-4010-A87D-9B6BF87FABEC}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760544) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{62857CDD-2985-4939-91BA-19ED0B0031A5}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2768012) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{0814662C-FD28-4DE0-ACE5-EE50D1D6C8FB}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2817302) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E79EFFDB-192A-4D9E-A2DB-C0F774E6EC32}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2817302) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{E79EFFDB-192A-4D9E-A2DB-C0F774E6EC32}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2826040) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{C4AEA56A-0759-4D08-9FAB-31A92137D0B8}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2837644) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D692E9FF-84BF-4F44-A0EA-D58ECE0D538E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863843) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{290D80DE-03AB-47EC-9402-108AF4CE4F66}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880457) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{EC2AF602-2730-4B05-9438-06CDE43153F2}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{24584DD4-C680-4FEB-A464-D760C7A5B041}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{24584DD4-C680-4FEB-A464-D760C7A5B041}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880462) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{24584DD4-C680-4FEB-A464-D760C7A5B041}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880478) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8116ED50-F1E7-49E1-9D8D-421497D34B0F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881009) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{3033838D-15E0-4199-8CBD-A7F2057AE653}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{885C981B-F1E3-430A-A099-31CA9D28C251}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{885C981B-F1E3-430A-A099-31CA9D28C251}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 64-Bit Edition (HKLM\...\{90150000-0090-0409-1000-0000000FF1CE}_Office15.PROPLUS_{885C981B-F1E3-430A-A099-31CA9D28C251}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883036) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E919ACF4-A1D7-4CAA-A103-5EB115563721}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883049) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{39D9DAC1-16A7-430A-B2F3-4D3D000454D0}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883052) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{FA74B1B8-D3F4-4B4A-88DE-41CB8CEDAC3F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883052) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{FA74B1B8-D3F4-4B4A-88DE-41CB8CEDAC3F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883052) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{FA74B1B8-D3F4-4B4A-88DE-41CB8CEDAC3F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883060) 64-Bit Edition (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}_Office15.PROPLUS_{F9C35D99-CA8E-4D17-B785-66AC654D5664}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883060) 64-Bit Edition (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}_Office15.PROPLUS_{18C53DCB-FA98-4A7B-BC2E-6DA30D4E4901}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883060) 64-Bit Edition (HKLM\...\{90150000-001F-0C0A-1000-0000000FF1CE}_Office15.PROPLUS_{6E2862B8-C10A-4FD0-9B82-8D9761301AAA}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883062) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{4A0B4ED7-3652-42C9-9D7E-42686986F69A}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883062) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{4A0B4ED7-3652-42C9-9D7E-42686986F69A}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2883066) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{5E9FA8D8-45A9-4223-A5A8-285CB6188592}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2883066) 64-Bit Edition (HKLM\...\{90150000-00BA-0409-1000-0000000FF1CE}_Office15.PROPLUS_{5E9FA8D8-45A9-4223-A5A8-285CB6188592}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2883066) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{5E9FA8D8-45A9-4223-A5A8-285CB6188592}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2883066) 64-Bit Edition (HKLM\...\{90150000-00C1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{5E9FA8D8-45A9-4223-A5A8-285CB6188592}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2881082) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{BFD66A5D-F608-441E-9282-41E13F5E7412}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2881082) 64-Bit Edition (HKLM\...\{90150000-00A1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{BFD66A5D-F608-441E-9282-41E13F5E7412}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2881082) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{BFD66A5D-F608-441E-9282-41E13F5E7412}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2880470) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{34A169EC-990A-4DAE-AC65-9F981158B7DB}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2880470) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{34A169EC-990A-4DAE-AC65-9F981158B7DB}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2883051) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E2C51083-2E10-4E61-8F36-E6308DD0FA94}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2883051) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUS_{E2C51083-2E10-4E61-8F36-E6308DD0FA94}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2880999) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{C07147B9-CC0B-4CC1-A107-A705889A54F2}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2880999) 64-Bit Edition (HKLM\...\{90150000-0019-0409-1000-0000000FF1CE}_Office15.PROPLUS_{C07147B9-CC0B-4CC1-A107-A705889A54F2}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8E5CD68A-CDF8-4930-88DF-B7778B1871A9}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{8E5CD68A-CDF8-4930-88DF-B7778B1871A9}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2878319) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{BC51FE30-3A56-4802-8D9E-E9BC05B56B49}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2883058) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{650D4F00-56F1-4E8F-ABFD-7C842253C96A}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2883058) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{650D4F00-56F1-4E8F-ABFD-7C842253C96A}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2883058) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{650D4F00-56F1-4E8F-ABFD-7C842253C96A}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2883058) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{650D4F00-56F1-4E8F-ABFD-7C842253C96A}) (Version:  - Microsoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.56  - Nullsoft, Inc)
WinRAR 5.01 (64-битова версия) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)


==================== Custom CLSID (selected items): ==========================


(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)




==================== Restore Points  =========================


03-09-2014 16:26:52 Installed Java 7 Update 67
04-09-2014 22:58:39 Installed DirectX


==================== Hosts content: ==========================


(If needed Hosts: directive could be included in the fixlist to reset Hosts.)


2013-08-22 16:25 - 2014-09-09 18:46 - 00000034 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       activate.adobe.com


==================== Scheduled Tasks (whitelisted) =============


(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)


Task: {05293577-D647-4185-B859-C94839A0B2E3} - System32\Tasks\Microsoft\Windows\SettingSync\NetworkStateChangeTask
Task: {08A0EAB5-7964-4040-AE59-AA9D8A569B00} - System32\Tasks\AdobeAAMUpdater-1.0-MicrosoftAccount-d_galinov@abv.bg => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2010-03-06] (Adobe Systems Incorporated)
Task: {0B545118-B563-42FC-8D07-B78F602FCF34} - System32\Tasks\Microsoft\Windows\WS\WSRefreshBannedAppsListTask => Rundll32.exe WSClient.dll,RefreshBannedAppsList
Task: {145F12F8-FA09-4F08-AD48-3BF5EC06198C} - System32\Tasks\Microsoft\Windows\DiskFootprint\Diagnostics
Task: {2085BF56-520D-4951-B7C0-DF34AF90CC6A} - System32\Tasks\Microsoft\Windows\Sysmain\WsSwapAssessmentTask => Rundll32.exe sysmain.dll,PfSvWsSwapAssessmentTask
Task: {261A15A3-BAE7-4F29-9D18-B299CE90A5FA} - System32\Tasks\Microsoft\Windows\DiskCleanup\SilentCleanup => C:\Windows\system32\cleanmgr.exe [2014-02-22] (Microsoft Corporation)
Task: {2C9C0C6C-2A74-46F2-858A-4389D253EAD0} - System32\Tasks\Microsoft\Windows\Sysmain\HybridDriveCachePrepopulate
Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - System32\Tasks\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join => C:\Windows\System32\AutoWorkplace.exe [2013-08-22] (Microsoft Corporation)
Task: {35726C04-E409-4894-9F8D-3AD7D76883B0} - System32\Tasks\Microsoft\Windows\WOF\WIM-Hash-Validation
Task: {3B6D8A73-F20B-4C93-B8FB-56A154F172D2} - System32\Tasks\Microsoft\Windows\Time Zone\SynchronizeTimeZone => C:\Windows\system32\tzsync.exe [2013-08-22] (Microsoft Corporation)
Task: {3E5BDF07-0A7E-4708-974F-689A46A16B9F} - System32\Tasks\Microsoft\Windows\WindowsUpdate\Scheduled Start With Network => Sc.exe start wuauserv
Task: {484FFF15-3B65-41EC-9A4E-2F53F2BCBAE7} - System32\Tasks\Microsoft\Office\Office 15 Subscription Heartbeat => C:\Program Files\Common Files\Microsoft Shared\Office15\OLicenseHeartbeat.exe [2014-01-23] (Microsoft Corporation)
Task: {49754026-21E1-41FC-94FD-727AFE414FE7} - System32\Tasks\Microsoft\Windows\Sysmain\HybridDriveCacheRebalance
Task: {61478840-0E39-419E-9511-6C21CD2BA6AF} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2014-07-31] (Microsoft Corporation)
Task: {62D093FE-A359-404F-8637-1F0A830DBC53} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-09] (Adobe Systems Incorporated)
Task: {6AA91E8C-DDBD-4979-8464-4062F7681A19} - System32\Tasks\Microsoft\Windows\Plug and Play\Plug and Play Cleanup
Task: {6C707238-8B25-4C72-A94C-C65901928D35} - System32\Tasks\Microsoft\Windows\Shell\FamilySafetyUpload
Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - System32\Tasks\Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task
Task: {73B1B253-CE67-4501-AE1A-377DD1D68B65} - System32\Tasks\Microsoft\Windows\Application Experience\StartupAppTask => Rundll32.exe Startupscan.dll,SusRunTask
Task: {77F1D869-6E65-4079-A2A0-E2023408EF97} - System32\Tasks\Microsoft\Windows\ApplicationData\CleanupTemporaryState => Rundll32.exe Windows.Storage.ApplicationData.dll,CleanupTemporaryState
Task: {7DECBF2C-5351-4FF3-B3DB-4110B8796C3B} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office\Office15\msoia.exe [2014-01-23] (Microsoft Corporation)
Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - System32\Tasks\Microsoft\Windows\SkyDrive\Routine Maintenance Task
Task: {8CC813C9-712A-41EF-9512-B233444FC669} - System32\Tasks\Microsoft\Windows\AppxDeploymentClient\Pre-staged app cleanup => Rundll32.exe %windir%\system32\AppxDeploymentClient.dll,AppxPreStageCleanupRunTask
Task: {92D093F2-5CCD-482D-8198-46A985EB8FF6} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-09-03] (Google Inc.)
Task: {9D8FEE07-D469-404F-B076-5EBA4DAA2978} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office\Office15\msoia.exe [2014-01-23] (Microsoft Corporation)
Task: {9F6176CC-EDB5-449A-A84D-F63EB74E93CB} - System32\Tasks\Microsoft\Windows\WOF\WIM-Hash-Management
Task: {9FF4C139-5234-410C-B7FA-23EE2FD2AB53} - System32\Tasks\Microsoft\Windows\Work Folders\Work Folders Maintenance Work
Task: {CFD7C21A-808B-487B-A6EC-8A10E44E8360} - System32\Tasks\Microsoft\Windows\SettingSync\BackupTask
Task: {D88FEC9E-A82A-46F9-87E2-B6B97B301C1A} - System32\Tasks\Microsoft\Windows\WS\License Validation => Rundll32.exe WSClient.dll,WSpTLR licensing
Task: {DA46820F-FF8A-4B5E-A6B2-B12185DCFFFB} - System32\Tasks\Microsoft\Windows\Work Folders\Work Folders Logon Synchronization
Task: {E6D378FA-E068-4BCB-80DE-56D43A249507} - System32\Tasks\Microsoft\Windows\RecoveryEnvironment\VerifyWinRE
Task: {ECBEC182-6956-4BF3-A0EF-5BB2F687E4B8} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-09-03] (Google Inc.)
Task: C:\Windows\Tasks\0614iUpdateInfo.job => C:\ProgramData\Avg_Update_0614i\0614i_AVG-Secure-Search-Update.exe
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe


==================== Loaded Modules (whitelisted) =============


2014-09-03 19:41 - 2014-07-02 21:55 - 00116568 _____ () C:\Program Files\NVIDIA Corporation\Display\NvSmartMax64.dll
2014-07-27 11:41 - 2014-07-27 11:41 - 08892576 _____ () C:\Program Files\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-07-27 11:41 - 2014-07-27 11:41 - 08892576 _____ () C:\Program Files (x86)\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-09-03 19:23 - 2014-08-26 11:14 - 03715184 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll


==================== Alternate Data Streams (whitelisted) =========


(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)


AlternateDataStreams: C:\Users\Dragomir\SkyDrive:ms-properties


==================== Safe Mode (whitelisted) ===================


(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)




==================== EXE Association (whitelisted) =============


(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)




==================== MSCONFIG/TASK MANAGER disabled items =========


(Currently there is no automatic fix for this section.)




==================== Faulty Device Manager Devices =============


Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.




==================== Event log errors: =========================


Application errors:
==================
Error: (09/10/2014 09:59:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: plugin-container.exe, version: 32.0.0.5350, time stamp: 0x53fc3d9f
Faulting module name: mozalloc.dll, version: 32.0.0.5350, time stamp: 0x53fc0a56
Exception code: 0x80000003
Fault offset: 0x0000141b
Faulting process id: 0x171c
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5


Error: (09/07/2014 09:10:54 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Sims3LauncherW.exe, version: 0.2.0.209, time stamp: 0x52d87c53
Faulting module name: CmdPortalClient.dll_unloaded, version: 2.0.0.1, time stamp: 0x4d6d1ae1
Exception code: 0xc00001a5
Fault offset: 0x000354a8
Faulting process id: 0x1250
Faulting application start time: 0xSims3LauncherW.exe0
Faulting application path: Sims3LauncherW.exe1
Faulting module path: Sims3LauncherW.exe2
Report Id: Sims3LauncherW.exe3
Faulting package full name: Sims3LauncherW.exe4
Faulting package-relative application ID: Sims3LauncherW.exe5


Error: (09/06/2014 10:48:19 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program The Sims 4 because of this error.


Program: The Sims 4
File: 


The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.


Additional Data
Error value: 00000000
Disk type: 0


Error: (09/06/2014 10:48:19 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Faulting module name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Exception code: 0xc000001d
Fault offset: 0x01a53a08
Faulting process id: 0x1438
Faulting application start time: 0xTS4.exe0
Faulting application path: TS4.exe1
Faulting module path: TS4.exe2
Report Id: TS4.exe3
Faulting package full name: TS4.exe4
Faulting package-relative application ID: TS4.exe5


Error: (09/06/2014 10:47:31 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program The Sims 4 because of this error.


Program: The Sims 4
File: 


The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.


Additional Data
Error value: 00000000
Disk type: 0


Error: (09/06/2014 10:47:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Faulting module name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Exception code: 0xc000001d
Fault offset: 0x01a53a08
Faulting process id: 0xb9c
Faulting application start time: 0xTS4.exe0
Faulting application path: TS4.exe1
Faulting module path: TS4.exe2
Report Id: TS4.exe3
Faulting package full name: TS4.exe4
Faulting package-relative application ID: TS4.exe5


Error: (09/06/2014 10:46:50 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program The Sims 4 because of this error.


Program: The Sims 4
File: 


The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.


Additional Data
Error value: 00000000
Disk type: 0


Error: (09/06/2014 10:46:50 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Faulting module name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Exception code: 0xc000001d
Fault offset: 0x01a53a08
Faulting process id: 0x4c4
Faulting application start time: 0xTS4.exe0
Faulting application path: TS4.exe1
Faulting module path: TS4.exe2
Report Id: TS4.exe3
Faulting package full name: TS4.exe4
Faulting package-relative application ID: TS4.exe5


Error: (09/06/2014 10:43:53 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program The Sims 4 because of this error.


Program: The Sims 4
File: 


The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.


Additional Data
Error value: 00000000
Disk type: 0


Error: (09/06/2014 10:43:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Faulting module name: TS4.exe, version: 1.0.671.10, time stamp: 0x54096859
Exception code: 0xc000001d
Fault offset: 0x01a53a08
Faulting process id: 0x1374
Faulting application start time: 0xTS4.exe0
Faulting application path: TS4.exe1
Faulting module path: TS4.exe2
Report Id: TS4.exe3
Faulting package full name: TS4.exe4
Faulting package-relative application ID: TS4.exe5




System errors:
=============
Error: (09/10/2014 10:01:35 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Error: (09/10/2014 09:46:51 PM) (Source: DCOM) (EventID: 10010) (User: DRAGOMIR)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}


Error: (09/10/2014 09:46:49 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Error: (09/10/2014 02:59:47 AM) (Source: DCOM) (EventID: 10010) (User: DRAGOMIR)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}


Error: (09/10/2014 02:59:47 AM) (Source: DCOM) (EventID: 10010) (User: DRAGOMIR)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}


Error: (09/10/2014 02:59:47 AM) (Source: DCOM) (EventID: 10010) (User: DRAGOMIR)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}


Error: (09/10/2014 02:59:47 AM) (Source: DCOM) (EventID: 10010) (User: DRAGOMIR)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}


Error: (09/10/2014 02:59:44 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Error: (09/09/2014 11:03:02 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.


Error: (09/09/2014 11:03:02 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.




Microsoft Office Sessions:
=========================
Error: (09/10/2014 09:59:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: plugin-container.exe32.0.0.535053fc3d9fmozalloc.dll32.0.0.535053fc0a56800000030000141b171c01cfcd27ee82c565C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dlla4029db4-391c-11e4-825f-00269ef15942


Error: (09/07/2014 09:10:54 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Sims3LauncherW.exe0.2.0.20952d87c53CmdPortalClient.dll_unloaded2.0.0.14d6d1ae1c00001a5000354a8125001cfcac6df6662a0D:\Games\Electronic Arts\The Sims 3\Game\Bin\Sims3LauncherW.exeCmdPortalClient.dll4e90c3c5-36ba-11e4-825e-00269ef15942


Error: (09/06/2014 10:48:19 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: The Sims 4000000000


Error: (09/06/2014 10:48:19 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: TS4.exe1.0.671.1054096859TS4.exe1.0.671.1054096859c000001d01a53a08143801cfca0b7e04e07cD:\Games\TS4\Game\Bin\TS4.exeD:\Games\TS4\Game\Bin\TS4.exec00d52a5-35fe-11e4-825d-00269ef15942


Error: (09/06/2014 10:47:31 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: The Sims 4000000000


Error: (09/06/2014 10:47:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: TS4.exe1.0.671.1054096859TS4.exe1.0.671.1054096859c000001d01a53a08b9c01cfca0b6100fa8bD:\Games\TS4\Game\Bin\TS4.exeD:\Games\TS4\Game\Bin\TS4.exea31e472e-35fe-11e4-825d-00269ef15942


Error: (09/06/2014 10:46:50 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: The Sims 4000000000


Error: (09/06/2014 10:46:50 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: TS4.exe1.0.671.1054096859TS4.exe1.0.671.1054096859c000001d01a53a084c401cfca0b49237981D:\Games\TS4\Game\Bin\TS4.exeD:\Games\TS4\Game\Bin\TS4.exe8b19d7fe-35fe-11e4-825d-00269ef15942


Error: (09/06/2014 10:43:53 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: The Sims 4000000000


Error: (09/06/2014 10:43:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: TS4.exe1.0.671.1054096859TS4.exe1.0.671.1054096859c000001d01a53a08137401cfca0adf91d89aD:\Games\TS4\Game\Bin\TS4.exeD:\Games\TS4\Game\Bin\TS4.exe217871fd-35fe-11e4-825d-00269ef15942




CodeIntegrity Errors:
===================================
  Date: 2014-09-03 19:47:59.337
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\iSafe\iSafeSrvMon64.dll that did not meet the Windows signing level requirements.




==================== Memory info =========================== 


Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Percentage of memory in use: 46%
Total physical RAM: 4022.86 MB
Available physical RAM: 2155.53 MB
Total Pagefile: 5494.86 MB
Available Pagefile: 3324.86 MB
Total Virtual: 131072 MB
Available Virtual: 131071.85 MB


==================== Drives ================================


Drive c: () (Fixed) (Total:97.66 GB) (Free:26.36 GB) NTFS
Drive d: (Local Disk) (Fixed) (Total:367.91 GB) (Free:65.29 GB) NTFS


==================== MBR & Partition Table ==================


========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: F096F2BC)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=97.7 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=367.9 GB) - (Type=OF Extended)


==================== End Of Log ============================

Attached Files


Edited by OfficiallyForbidden, 10 September 2014 - 02:40 PM.


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#2 aharonov

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Posted 10 September 2014 - 05:21 PM

Hi there,

is the problem gone after this fix?


Please download this attached Attached File  fixlist.txt   149bytes   234 downloads and save it in the same directory as FRST.
  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) pops up and is saved to the same location the tool was run from.
    Please copy and paste its contents in your next reply.


#3 OfficiallyForbidden

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Posted 10 September 2014 - 05:40 PM

Indeed it did!  May I ask what was the possible cause for it? What should I do in order to prevent it from happening again? Thank you very much! Here's the log file after the fix.

Attached Files


Edited by OfficiallyForbidden, 10 September 2014 - 05:41 PM.


#4 aharonov

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Posted 10 September 2014 - 05:50 PM

I cannot say for sure where this came from. But I suspect its origin may be a shady download.. Others with this problems have stated that it started after they downloaded a torrent.
The most prominent way to catch malware is to use outdated software (especially browser and its plugins) that gets exploited on infected websites. But your software is up-to-date so I'd go with the above theory.

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#5 aharonov

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Posted 19 September 2014 - 02:56 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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