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irql_not_less_or_equal blue screen


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15 replies to this topic

#1 lady4548

lady4548

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Posted 10 September 2014 - 01:46 PM

Hi, I am at my wits end. I have been randomly getting the blue screen and i can barely read the whole thing but I caught something that said irql_not_less_or_equal and there's also another blue screen error and I couldn't read it in time.. I saw something with the word 'bios'. I am so close to giving up and getting another computer. I'm usually able to fix stuff but I don't think this is a software issue. Any help appreciated. It's an hp a6400 running windows vista.


Edited by hamluis, 12 September 2014 - 06:51 AM.
Moved from Win 7 to Vista - Hamluis.


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#2 dc3

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Posted 10 September 2014 - 02:42 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 lady4548

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Posted 10 September 2014 - 04:34 PM

http://speccy.piriform.com/results/qn3obzyMXbeP1RCCPc2VKdA

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Admin (administrator) on 10-09-2014 at 14:34:08
Running from "C:\Users\Admin\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/10/2014 02:32:34 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (09/10/2014 02:30:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 01:05:46 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 00:02:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 11:32:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 11:27:03 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/09/2014 00:00:30 PM) (Source: Application Error) (User: )
Description: Faulting application iTunes.exe, version 11.3.1.2, time stamp 0x53dc1f90, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x626d7572,
process id 0x1620, application start time 0xiTunes.exe0.

Error: (09/09/2014 06:40:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/09/2014 06:36:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 09:25:52 PM) (Source: Application Error) (User: )
Description: Faulting application iTunes.exe, version 11.3.1.2, time stamp 0x53dc1f90, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00001000,
process id 0x173c, application start time 0xiTunes.exe0.


System errors:
=============
Error: (09/10/2014 02:29:10 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.24.137 for the Network Card with network address 001FC6103DEC has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (09/10/2014 02:29:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:13:48 PM on 9/10/2014 was unexpected.

Error: (09/10/2014 01:05:46 PM) (Source: Service Control Manager) (User: )
Description: i8042prt

Error: (09/10/2014 01:05:02 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.70 for the Network Card with network address 001FC6103DEC has been denied by the DHCP server 10.0.109.6 (The DHCP Server sent a DHCPNACK message).

Error: (09/10/2014 00:01:05 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:36:43 AM on 9/10/2014 was unexpected.

Error: (09/10/2014 11:31:53 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:29:18 AM on 9/10/2014 was unexpected.

Error: (09/09/2014 06:40:03 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:38:09 AM on 9/9/2014 was unexpected.

Error: (09/08/2014 05:46:49 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:08:53 PM on 9/8/2014 was unexpected.

Error: (09/08/2014 00:50:03 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:49:19 PM on 9/7/2014 was unexpected.

Error: (09/07/2014 03:11:40 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume HP.


Microsoft Office Sessions:
=========================
Error: (12/25/2008 11:21:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 10588 seconds with 7380 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2014-09-10 11:32:40.711
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:39.639
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:37.301
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:35.772
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:34.696
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:34.009
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:33.167
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-10 11:32:32.215
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-09 11:39:46.675
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-09-09 11:39:45.546
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.



 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 6.1.1 - Hewlett-Packard) Hidden
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0.1 - Microsoft Corporation) Hidden
Adobe Flash Player 14 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader X (10.1.11) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
AIO_Scan (Version: 90.0.222.000 - Hewlett-Packard) Hidden
Apple Application Support (HKLM\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{941B4CE7-3F5D-443E-A8B7-56A420D2EAFD}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM\...\avast) (Version: 9.0.2021 - AVAST Software)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (Version: 130.0.331.000 - Hewlett-Packard) Hidden
Business Contact Manager for Outlook 2007 SP2 (HKLM\...\Business Contact Manager) (Version: 3.0.8619.1 - Microsoft Corporation)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1 - Microsoft Corporation) Hidden
C4700 (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000 - Hewlett-Packard) Hidden
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Copy (Version: 90.0.146.000 - Hewlett-Packard) Hidden
CustomerResearchQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
CyberLink DVD Suite Deluxe (HKLM\...\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 5.5.1126 - CyberLink Corp.)
Destinations (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 130.0.372.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
DJ_AIO_ProductContext (Version: 90.0.236.000 - Hewlett-Packard) Hidden
DJ_AIO_Software (Version: 90.0.222.000 - Hewlett-Packard) Hidden
DJ_AIO_Software_min (Version: 90.0.222.000 - Hewlett-Packard) Hidden
Enhanced Multimedia Keyboard Solution (HKLM\...\KBD) (Version:  - Hewlett-Packard)
eSupportQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
F4100 (Version: 90.0.222.000 - Hewlett-Packard) Hidden
F4100_doccd (Version: 90.0.222.000 - Hewlett-Packard) Hidden
F4100_Help (Version: 90.0.222.000 - Hewlett-Packard) Hidden
GPBaseService2 (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hardware Diagnostic Tools (HKLM\...\PC-Doctor 5 for Windows) (Version: 5.1.4708.19 - PC-Doctor, Inc.)
Hewlett-Packard Active Check (Version: 1.1.11.0 - Hewlett-Packard) Hidden
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.62.5 - HP) Hidden
HP Advisor (HKLM\...\{73A43E42-3658-4DD9-8551-FACDA3632538}) (Version: 3.1.9152.3107 - Hewlett-Packard)
HP Customer Experience Enhancements (HKLM\...\{C8D47273-7A1A-4614-A3D8-263632D8A5ED}) (Version: 5.6.0.2499 - Hewlett-Packard)
HP Customer Feedback (Version: 1.0.0 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Demo (HKLM\...\{9A379E7A-22ED-44FF-9293-E393D704505D}) (Version: 4.1.0 - Hewlett-Packard)
HP Deskjet All-In-One Software 9.0 (HKLM\...\{FA8A44D7-3E8A-4034-9C4F-088FA6B72BC4}) (Version: 9.0 - HP)
HP Easy Setup - Frontend (HKLM\...\{1BCE2581-B7CA-4BB4-BDFB-D113506AA38B}) (Version: 5.6.0.2542 - Hewlett-Packard)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP On-Screen Cap/Num/Scroll Lock Indicator (HKLM\...\OsdMaestro) (Version:  - Hewlett-Packard)
HP Photosmart C4700 All-In-One Driver Software 13.0 Rel .6 (HKLM\...\{2012D762-5DCA-455A-B5FE-EDF79BC93E18}) (Version: 13.0 - HP)
HP Photosmart Essential 2.5 (HKLM\...\HP Photosmart Essential) (Version: 2.5 - HP)
HP Photosmart Essential 2.5 (Version: 1.02.0000 - Hewlett-Packard) Hidden
HP Picasso Media Center Add-In (Version: 1.0.0 - HP) Hidden
HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Solutions Framework (HKLM\...\{348A1F5B-07B3-4436-9A47-FFE44EFE856E}) (Version: 11.51.0004 - Hewlett-Packard Company)
HP Update (HKLM\...\{612F4E20-3661-4D44-AD79-823F1B613FB3}) (Version: 5.002.008.001 - Hewlett-Packard)
HPPhotoGadget (Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000 - Hewlett-Packard) Hidden
hpPrintProjects (Version: 130.0.303.000 - Hewlett-Packard) Hidden
HPProductAssistant (Version: 130.0.371.000 - Hewlett-Packard) Hidden
hpWLPGInstaller (Version: 130.0.303.000 - Hewlett-Packard) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
iTunes (HKLM\...\{86D04316-F49A-4AF2-B3F1-A1E943886CE7}) (Version: 11.3.1.2 - Apple Inc.)
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
LabelPrint (HKLM\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.2.2329 - CyberLink Corp.)
LightScribe System Software  1.10.23.1 (HKLM\...\{0E19A83E-F53B-40CF-8C91-96F32D955E6A}) (Version: 1.10.23.1 - http://www.lightscribe.com)
LightScribeTemplateLabeler (HKLM\...\{305D4B08-5807-4475-B1C8-D54685534864}) (Version: 1.10.23.1 - LightScribe)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
MarketResearch (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKLM\...\{90A40409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Accounting 2008 (HKLM\...\Microsoft Office Accounting 2008) (Version: 3.0.8627.1 - Microsoft Corporation)
Microsoft Office Accounting 2008 (Version: 3.0.8627.1 - Microsoft Corporation) Hidden
Microsoft Office Accounting 2008 Equifax Addin (HKLM\...\{0C2AF762-0565-4C91-9F55-B8B53BB82A38}) (Version: 3.0.8231.0 - Microsoft Corporation)
Microsoft Office Accounting 2008 Fixed Asset Manager (HKLM\...\{E3DF6916-2472-43D9-8B3C-9F2F0AAB01B5}) (Version: 3.0.8231.0 - Microsoft Corporation)
Microsoft Office Accounting 2008 PayPal Addin (HKLM\...\{B391EECE-DFEA-4FC5-9D40-47FA43E2DBE6}) (Version: 3.0.8231.0 - Microsoft Corporation)
Microsoft Office Accounting ADP Payroll Addin (HKLM\...\{5FA793A6-0071-42C1-9355-8F69A428C44F}) (Version: 0.0.0.0 - ADP)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Live Add-in 1.5 (HKLM\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM\...\{95120000-0122-0409-0000-0000000FF1CE}) (Version: 12.0.6423.1000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 Trial (HKLM\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Small Business Connectivity Components (HKLM\...\{A939D341-5A04-4E0A-BB55-3E65B386432D}) (Version: 2.0.7024.0 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 (HKLM\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Tools Express Edition (Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server Native Client (HKLM\...\{7670D32F-DAE6-4E49-8C8B-B3F08B5B1686}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{E7084B89-69E0-46B3-A118-8F99D06988CD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft UI Engine (Version: 4.0.0318.1 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.363 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Move Networks Media Player for Internet Explorer (HKCU\...\Move Networks Player - IE) (Version:  - )
Mozilla Firefox 32.0 (x86 en-US) (HKLM\...\Mozilla Firefox 32.0 (x86 en-US)) (Version: 32.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
muvee autoProducer 6.1 (HKLM\...\{5115C036-C0D5-4E1B-81C9-542CA967478A}) (Version: 6.10.050 - muvee Technologies)
My HP Games (HKLM\...\WildTangent hp Master Uninstall) (Version: HPCMPQ1902 - WildTangent)
Network (Version: 130.0.374.000 - Hewlett-Packard) Hidden
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Power2Go (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.3610 - CyberLink Corp.)
PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.2420 - CyberLink Corp.)
PowerDirector (Version: 6.5.2420 - CyberLink Corp.) Hidden
PS_AIO_06_C4700_SW_Min (Version: 130.0.373.000 - Hewlett-Packard) Hidden
PSSWCORE (Version: 2.02.0000 - Hewlett-Packard) Hidden
Python 2.5 (HKLM\...\{0A2C5854-557E-48C8-835A-3B9F074BDCAA}) (Version: 2.5.150 - Martin v. Löwis)
QuickTime 7 (HKLM\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5789 - Realtek Semiconductor Corp.)
Scan (Version: 13.0.0.0 - Hewlett-Packard) Hidden
SmartWebPrinting (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1) (Version: 7.74.00 - Conexant Systems)
SolutionCenter (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Status (Version: 130.0.373.000 - Hewlett-Packard) Hidden
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Toolbox (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (Version: 130.0.376.000 - Hewlett-Packard) Hidden
TurboTax 2010 (HKLM\...\TurboTax 2010) (Version:  - Intuit, Inc)
TurboTax 2010 wcaiper (Version: 010.000.1924 - Intuit Inc.) Hidden
TurboTax 2010 WinPerFedFormset (Version: 010.000.5821 - Intuit Inc.) Hidden
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0501 - Intuit Inc.) Hidden
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0222 - Intuit Inc.) Hidden
TurboTax 2010 wrapper (Version: 010.000.0157 - Intuit Inc.) Hidden
TurboTax 2011 (HKLM\...\TurboTax 2011) (Version:  - Intuit, Inc)
TurboTax 2011 wcaiper (Version: 011.000.1647 - Intuit Inc.) Hidden
TurboTax 2011 WinPerFedFormset (Version: 011.000.3351 - Intuit Inc.) Hidden
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496 - Intuit Inc.) Hidden
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222 - Intuit Inc.) Hidden
TurboTax 2011 wrapper (Version: 011.000.0121 - Intuit Inc.) Hidden
UnloadSupport (Version: 9.0.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM\...\{90120000-0015-0409-0000-0000000FF1CE}_PROR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_PROR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_PROR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM\...\{90120000-0019-0409-0000-0000000FF1CE}_PROR_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_PROR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VideoToolkit01 (Version: 100.0.128.000 - Hewlett-Packard) Hidden
WeatherBug Gadget (Version: 1.0.0.6 - AWS Convergence Technologies) Hidden
WebEx Support Manager for Internet Explorer (HKLM\...\{C34FAEF3-4241-4C4E-9CFF-7BBD8BCEABE7}) (Version: 6.5.47 - WebEx Communications Inc.)
WebReg (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Live ID Sign-in Assistant (HKLM\...\{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Yahoo! Detect (HKLM\...\YTdetect) (Version:  - )

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 3061.58 MB
Available physical RAM: 1570.84 MB
Total Pagefile: 6339.44 MB
Available Pagefile: 4786.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1953.89 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:456.52 GB) (Free:344.47 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:9.24 GB) (Free:1.42 GB) NTFS

========================= Users: ========================================

User accounts for \\ADMIN-PC

Admin                    Administrator            Guest                    

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini090714-01.dmp
C:\Windows\Minidump\Mini090714-02.dmp
C:\Windows\Minidump\Mini090714-03.dmp
C:\Windows\Minidump\Mini090814-01.dmp
C:\Windows\Minidump\Mini090914-01.dmp
C:\Windows\Minidump\Mini091014-01.dmp

**** End of log ****
 



#4 dc3

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Posted 11 September 2014 - 10:20 AM

 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start button, then click on Run type cmd in the text box.  
 
You will see the following message This task will be created with administrative privileges, click on Ok, then press Enter.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
A page similar to the one below will open.
 
commandprompt_zps212bc71a.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box, 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlare to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
copy and paste the following in the Search programs and files box, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Jared44

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Posted 11 September 2014 - 01:31 PM

Can you upload the dump files for analysis.

 

Go to

 

C:\Windows\minidump

 

Upload all those files by copying them to the desktop and compressing them in a single .zip folder.

 

Or even better, upload a Kernel memory dump.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.

#6 lady4548

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Posted 11 September 2014 - 03:19 PM

i tried the scan thing a few times and it says..
 
The system cannot find message text for message number 0x2350 in the message fil
e for Application.

The system cannot find message text for message number 0x2334 in the message fil
e for Application.
Not enough storage is available to process this command.

C:\Windows\system32>

 

plus it won't let me open that desktop icon for 'findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt'. it comes up for a second and then goes away.

 

i attached the dump files in a zipped folder.. but honestly guys i went to a store and my options weren't great. plus i feel like every time i take it in for software repairs (if that's the issue) , they end up wiping out the harddrive without permission. it wouldn't pay to fix this 7 year old machine right now. re installing windows (i'd have to go and buy that) still might not fix it as i was told. plus.. being an older machine other things could start going wrong. the computer is generally pretty crappy- my first mistake was letting my mom buy this hp at best buy. i've always had bad luck with hp! i really appreciate you both taking the time to try to help me out but i've already ordered a new computer and can't wait to get rid of this one. good riddance :P

Attached Files


Edited by lady4548, 11 September 2014 - 03:21 PM.


#7 Jared44

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Posted 11 September 2014 - 04:48 PM

I'd say this is looking like a failing CPU, it seems to be struggling a lot with executing DPCs.

I wouldn't put it past it.

 

Without Driver Verifier or a Kernel memory dump it's hard to be sure.

 

What is Driver Verifier?

Driver Verifier monitors Windows kernel-mode drivers, graphics drivers, and even 3rd party drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject the Windows drivers to a variety of stresses and tests to find improper behavior.

Essentially, if there's a 3rd party driver believed to be causing the issues at hand, enabling Driver Verifier will help us see which specific driver is causing the problem.

Before enabling Driver Verifier, it is recommended to create a System Restore Point:

Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"

How to enable Driver Verifier:

Start > type "verifier" without the quotes > Select the following options -

1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (Windows 7 & 8/8.1)
- DDI compliance checking (Windows 8/8.1)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.

Important information regarding Driver Verifier:

- If Driver Verifier finds a violation, the system will BSOD. To expand on this a bit more for the interested, specifically what Driver Verifier actually does is it looks for any driver making illegal function calls, causing memory leaks, etc. When and/if this happens, system corruption occurs if allowed to continue. When Driver Verifier is enabled per my instructions above, it is monitoring all 3rd party drivers (as we have it set that way) and when it catches a driver attempting to do this, it will quickly flag that driver as being a troublemaker, and bring down the system safely before any corruption can occur.

- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will detect it in violation almost straight away, and as stated above, that will cause / force a BSOD.

If this happens, do not panic, do the following:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > Search > type "cmd" without the quotes.

- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
 Restart and boot into normal Windows.

If your OS became corrupt or you cannot boot into Windows after disabling verifier via Safe Mode:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > type "system restore" without the quotes.

- Choose the restore point you created earlier.

-- Note that Safe Mode for Windows 8/8.1 is a bit different, and you may need to try different methods: 5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1

How long should I keep Driver Verifier enabled for?

I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier. I will usually say whether or not I'd like for you to keep it enabled any longer.

My system BSOD'd with Driver Verifier enabled, where can I find the crash dumps?

- If you have the system set to generate Small Memory Dumps, they will be located in %systemroot%\Minidump.

- If you have the system set to generate Kernel-Memory Dumps, it will be located in %systemroot%[B] and labeled [B]MEMORY.DMP.



#8 lady4548

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Posted 11 September 2014 - 07:22 PM

Before I go through all of that I found in the error logs that something named general kernel changed its date to 12/31/1999.. Idk if that means anything. I'll try all that other stuff after dinner- will post results

#9 lady4548

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Posted 11 September 2014 - 08:32 PM

Did all that minus checking ddi compliance bc it wasn't listed, restarted and it started up fine.. I'll leave it running for a while to see what happens

#10 hamluis

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Posted 12 September 2014 - 06:49 AM

Before I go through all of that I found in the error logs that something named general kernel changed its date to 12/31/1999.. Idk if that means anything. I'll try all that other stuff after dinner- will post results

 

If your system clock slows down, it changes the dates on files processed with the wrong date/time.  I would check the system clock in the BIOS to make sure that the date/time reflected there is correctly displayed.

 

Unexpected/incorrect date/time changes are one of the indicators of a failing CMOS battery.

 

Louis



#11 old rocker

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Posted 12 September 2014 - 08:51 AM

IMHO...
Before I gave up on the system I would try the following...

 

Visit
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&os=2093&product=3686671&sw_lang=

 

Choose Drivers > Choose Operating System > Click Next.

 

Scroll down to the following

 

BIOS (expand)
Download & apply BIOS update to: 2010-08-06 , Version5.43, 1

 

Firmware (expand)
Download & apply Firmware Update to: 2008-06-06 , VersionFC0B

 

Operating System-Enhancements and QFEs (expand)
Download & apply Windows Vista Hotfix: 2009-05-13 , VersionQFE 941996

 

Visit
https://downloadcenter.intel.com/default.aspx

 

Intel Driver Update Utility
Click the Update Drivers button and follow the prompts to install the active-x controls & software to automatically identify and find drivers and updates for chipset, Video, USB etc.

 

Apply any recommended updates.

 

Also You may consider upgrading Your system RAM and Operating system.

 

System RAM is upgradable to 8GB (4x2GB Modules) PC2-6400 800MHz. RAM.

 

O/S 64bit version of Windows 7 or Windows 8

 

First... Run the Upgrade Advisor

 

For Windows 7 Visit
http://www.microsoft.com/en-us/download/details.aspx?id=20

Download & Run the Upgrade Compatibility Tool

 

For Windows 8 Visit
http://go.microsoft.com/fwlink/?LinkId=242045

Windows 8 Consumer Preview setup file download
 
There is a readiness tool built into the Windows 8 Consumer Preview setup file.

To Check Compatibility Without Installing...
 
A. After downloading the file double click it to start.
B. It will begin checking for hardware and software compatibility.
C. When finished it will tell you how many apps and devices are known to work, and how many will not.
D. To view the list click See the compatibility report.
E. clicking Next here will begin the installation process. Not recommended.
F. close the window at this point.



#12 dc3

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Posted 12 September 2014 - 09:26 AM

I agree with Louis, if the CMOS battery is failing it needs to be replaced as it can cause problems which can be misconstrued as hardware or software problems.

 

Once the battery has been replaced and the problems persist, then it would be time to address the issue/s.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 old rocker

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Posted 12 September 2014 - 09:36 AM

I'd say a CMOS battery failure can be pretty much ruled out if we read the logs.

Looking at Speccy and MiniToolbox logs we can determine that the system time & date are correct (or close enough).

Timestamp in Mini Toolbox and Uptime in Speccy.



#14 Jared44

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Posted 12 September 2014 - 11:30 AM

Failing to update the system time correctly can be caused by a failing CPU as it has intervals when it performs a clock interrupt.

Not only this but an IRQL erorr may also be caused by a failing CPU also, I'm not saying it's definately the cause but it's a possibility.

Finally, the failure to execute DPCs by draining the queue is commonly caused by a failing CPU.



#15 lady4548

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Posted 12 September 2014 - 03:08 PM

I dl'd those driver updates. The intel thing wouldn't let me scan or dl anything- it failed a few times. I just checked the system clock and it's fine..




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