This problem has been racking my brain for a week, we have a Dell C3765dnf MFP network connected to a Windows SBS 2011 with about 15 users on it at any time. Recently the color cartridges ran dry despite us never using them. Not a problem I thought we can just operate with only the black cartridges.
Not the case.
Despite being able to print directly from the printer and from my own computer, everyone else on my network has a No Ink/Toner message in their windows printer window and therefore cannot print. Now although it is nice having my own little private printer to use whenever I want, it is affecting productivity. I've been trying to figure out why my computer allows me to print but all tests I've run on other computers don't get the no toner message off the computer. Has anyone ever encountered this issue with Windows 7 or just any printer in general? Any insight would be very helpful.