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Random restarts while playing games


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#1 rkoelsch1

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Posted 10 September 2014 - 03:35 AM

My computer will restart seemingly at random.  It happens mostly while playing a game though occasionally it has happened while web browsing.  It is usually preceded by a loud buzzing sound.  I can chose start windows normally and it does as if nothing happened.

 

I have a Biostar A58MD ver 6.0 I use up to date drivers from Biostars website.

I have a Nvidia GT 610 graphics card installed

I have windows 7 service pack 1

I use the Microsoft Security Essentials and have Malwarebytes(free version) installed and run on a weekly basis

the motherboard uses Realtek Audio manager for the sound driver.

 

IAny help would be appreciated.

 



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#2 ElfBane

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Posted 10 September 2014 - 03:58 AM

Check your Event logs. They, sometimes, can reveal what driver or process caused the restart.



#3 zingo156

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Posted 10 September 2014 - 11:09 AM

I would recommend running memtest just download and burn to a disc, then boot to the disc, run the test for at least 3 passes then end the test by hitting ESC on your keyboard, report all lines in red if you get any and all of the code in the red line you can find memtest here or below: http://www.memtest.org/#downiso

 

** Memtest86+ V5.01 (27/09/2013)**

Also please download and run who crashed:

 

We need to analyze your operating system's crash dump files to further diagnose what could possibly be crashing your computer system.

Please download Who Crashed? and save it to your desktop.

Double click whocrashedSetup.exe and choose Run

On Windows Vista, 7, 8 and 8.1 machines, when User Account Control asks if you wish to install this program, say YES to install the program on your computer.

Program can also be installed by right click and choosing Run As An Administrator.

On the next screen choose Next and accept the agreement.

Install the program in it's default location C:\Program Files\WhoCrashed (If your primary drive is different from C:, choose your primary drive.)

Choose Next and allow program to create a Start Menu Folder called WhoCrashed and click Next.

Allow program to create desktop icon and click Next.

Now Click Install.

Once the program is installed on your computer system, look for the WhoCrashed icon.png desktop Icon and double click it.

Accept the User Account Control request and the program will open on your screen and should look something like this.

whocrashed.png

Next, Click the Analyze button. analyze.png

An Information Window should appear on your screen prompting you to scroll down your screen.

If a report was generated we would like to have a look at this report.

To do this, click File analyze.png and then choose Export.

Save as WhoCrashedOutput.htm to your desktop.

Open WhoCrashedOutput.htm and copy and paste all of the contents from System Information (local) and Crash Dump Analysis and the Conclusion into your next reply.


Edited by zingo156, 10 September 2014 - 11:11 AM.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.




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