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AVG found threats. Now having permission problems

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3 replies to this topic

#1 amoudis


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  • Local time:01:32 PM

Posted 10 September 2014 - 02:52 AM

Hello I have AVG installed.


Today it found threats and after a restart it is no longer displayed on the tray.


Also it looks like permissions have been gone, for example I was trying to install malwarebytes anti malware and an error occured "Failed to get path of 64-bit Program Files" which I found out it was due to not having permissions to access registry keys (only SYSTEM account had access).


DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.17054  BrowserJavaVersion: 10.65.2
Run by MTS at 10:51:06 on 2014-09-10
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
============== Running Processes ===============
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.gr/
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
EB: Developer Tools: {1A6FE369-F28C-4AD9-A3E6-2BCB50807CF1} - C:\Program Files (x86)\Internet Explorer\iedvtool.dll
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: [EasyTuneVI] C:\Program Files (x86)\GIGABYTE\ET6\ETCall.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: disablecad = dword:1
mPolicies-System: SoftwareSASGeneration = dword:1
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: Interfaces\{BF950ACD-B88A-4DFF-B9E3-C57E7C21CD3A} : NameServer =,,
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.103\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "C:\Windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\SetPointSmooth.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Ceptah Worklog] "C:\Program Files (x86)\Ceptah\Worklog\Worklog.exe"
x64-Run: [Bluetooth Connection Assistant] LBTWIZ.EXE -silent
x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [tvncontrol] "C:\Program Files\TightVNC\tvnserver.exe" -controlservice -slave
x64-Run: [Aut3] C:\RECYCLER\exporexe.exe
x64-Run: [shell] C:\windows\exporexe.exe
x64-mPolicies-System: PromptOnSecureDesktop = dword:0
x64-mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
x64-mPolicies-System: disablecad = dword:1
x64-mPolicies-System: SoftwareSASGeneration = dword:1
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_45-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: SERVER9
Hosts: SERVER7
Hosts: SERVER6
Hosts: SERVER5
Hosts: SERVER1
================= FIREFOX ===================
FF - ProfilePath - C:\Users\MTS\AppData\Roaming\Mozilla\Firefox\Profiles\lhykpw0v.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll
FF - plugin: C:\Program Files (x86)\Common Files\VMware\VMware Remote Console Plug-in 5.5\Firefox\np-vmware-vmrc.dll
FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll
============= SERVICES / DRIVERS ===============
=============== File Associations ===============
FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
ShellExec: dotPeek.exe: Open="C:\Program Files (x86)\JetBrains\dotPeek\v1.1\Bin\dotPeek32.exe" "%1"
=============== Created Last 30 ================
2014-09-09 04:27:00 -------- d-sh--w- C:\Program Files\shengda
2014-09-09 04:27:00 -------- d-sh--w- C:\Program Files\mainsoft
2014-09-09 04:27:00 -------- d-sh--w- C:\Program Files\kugou2010
2014-09-09 04:27:00 -------- d-sh--w- C:\download
2014-09-09 04:27:00 -------- d-----w- C:\Windows\java
2014-09-09 04:25:54 119 ----a-w- C:\Windows\system\myusa.dll
2014-09-09 04:25:45 390 ----a-w- C:\Windows\System32\wbem\123456.bat
2014-09-09 00:02:16 210 ----a-w- C:\Windows\System32\sb.bat
2014-09-08 23:55:45 36352 ----a-w- C:\Windows\System32\kill1.exe
2014-09-08 23:55:45 31744 ----a-w- C:\Windows\System32\kill.exe
2014-09-08 23:55:42 53248 ----a-w- C:\Windows\System32\p.exe
2014-09-08 23:55:41 0 ----a-w- C:\Windows\System32\SH.EXE
2014-09-08 18:18:06 192296 ----a-w- C:\Windows\System32\hexv0741.exe
2014-09-08 18:17:05 65 ----a-w- C:\Windows\System32\xpv0741.exe
2014-09-05 17:11:14 -------- d-----w- C:\Users\MTS\AppData\Local\MangoUI
2014-09-05 14:42:42 -------- d-----w- C:\Users\MTS\AppData\Local\MongoVUE
2014-09-05 14:42:28 -------- d-----w- C:\Program Files (x86)\MongoVUE
2014-09-01 07:46:16 704480 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-01 07:46:16 105440 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-08-28 02:41:23 4036096 ----a-w- C:\Windows\System32\win32k.sys
2014-08-25 09:52:32 -------- d-----w- C:\Users\MTS\AppData\Local\VMware
2014-08-25 09:45:52 52816 ----a-w- C:\Windows\System32\drivers\hcmon.sys
2014-08-25 09:45:03 -------- d-----w- C:\Program Files (x86)\VMware
2014-08-25 09:45:03 -------- d-----w- C:\Program Files (x86)\Common Files\VMware
2014-08-14 00:02:20 71168 ----a-w- C:\Windows\System32\drivers\hdaudbus.sys
2014-08-14 00:01:30 35480 ----a-w- C:\Windows\SysWow64\TsWpfWrp.exe
2014-08-14 00:01:30 35480 ----a-w- C:\Windows\System32\TsWpfWrp.exe
2014-08-13 04:15:59 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
==================== Find3M  ====================
2014-09-09 15:13:12 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-09-09 15:03:05 30528 ----a-w- C:\Windows\GVTDrv64.sys
2014-09-09 15:02:59 25640 ----a-w- C:\Windows\gdrv.sys
2014-09-01 07:44:24 40448 ----a-w- C:\Windows\System32\wuapp.exe
2014-09-01 07:44:24 35328 ----a-w- C:\Windows\SysWow64\wuapp.exe
2014-09-01 07:44:24 144384 ----a-w- C:\Windows\System32\wuwebv.dll
2014-09-01 07:44:24 128000 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2014-09-01 07:44:07 86528 ----a-w- C:\Windows\SysWow64\wudriver.dll
2014-09-01 07:44:07 253440 ----a-w- C:\Windows\System32\WUSettingsProvider.dll
2014-09-01 07:44:07 1623040 ----a-w- C:\Windows\System32\wucltux.dll
2014-09-01 07:44:07 100352 ----a-w- C:\Windows\System32\wudriver.dll
2014-09-01 07:44:06 176640 ----a-w- C:\Windows\System32\storewuauth.dll
2014-08-06 07:50:04 123672 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2014-07-24 12:10:54 2240000 ----a-w- C:\Windows\System32\wininet.dll
2014-07-24 12:10:46 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2014-07-24 12:10:46 53760 ----a-w- C:\Windows\System32\UXInit.dll
2014-07-24 12:09:37 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2014-07-24 12:09:33 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-07-24 12:09:33 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-07-24 12:09:00 1508864 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-07-24 10:52:27 1766400 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-07-24 10:52:20 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2014-07-24 10:51:27 2861568 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-07-24 10:51:22 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-07-24 10:51:22 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-07-24 10:51:02 1440768 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-07-24 10:33:52 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-07-24 08:03:01 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2014-07-21 18:03:12 244504 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2014-07-15 23:03:48 1300992 ----a-w- C:\Windows\System32\gdi32.dll
2014-07-12 02:36:04 1023488 ----a-w- C:\Windows\SysWow64\gdi32.dll
2014-07-11 00:02:05 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-06-30 09:43:18 270104 ----a-w- C:\Windows\System32\drivers\avgwfpa.sys
2014-06-30 09:43:02 152344 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2014-06-19 23:35:37 1312768 ----a-w- C:\Windows\System32\rpcrt4.dll
2014-06-19 22:24:17 694272 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2014-06-17 23:27:37 1440256 ----a-w- C:\Windows\SysWow64\osk.exe
2014-06-17 23:24:48 1557504 ----a-w- C:\Windows\System32\osk.exe
2014-06-17 13:21:34 235800 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2014-06-17 13:07:12 328984 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2014-06-17 13:06:24 190744 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2014-06-17 13:06:06 31512 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2014-06-13 01:57:00 1453400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2014-06-13 01:55:08 199680 ----a-w- C:\Windows\System32\cdd.dll
============= FINISH: 10:51:14,33 ===============

Attached Files

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Posted 15 September 2014 - 02:55 AM

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#3 amoudis

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Posted 17 September 2014 - 03:10 AM

Unfortunately the PC would not boot again into Windows 8 and I had to install windows over the existing installation.


I tried every repair option available first but it would not work.


Please close the thread as I have a clean windows installation now.

#4 nasdaq


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Posted 17 September 2014 - 09:18 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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