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BSOD Memory Management


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77 replies to this topic

#1 Toony

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Posted 09 September 2014 - 08:17 PM

So I just an hour ago began having strange problems with my PC. Windows suddenly switched its UI back to basic out of aero, then firefox began randomly crashing, an hour later the screen BSOD'd stating MEMORY MANAGEMENT. I checked my event viewer logs and noticed about an hour or two before the BSOD (Probably the same time as the other weird happenings), the following events all happened at the same time

 

Windows Audio Endpoint Builder terminated

Offline files service terminated

Human Interface Device Access Terminated

Network Connections Terminated

Program Compatability Assistant Service Terminated

Superfetch Service terminated

Distributed link tracking service terminated

Desktop window manager session manager terminated

Portable Device Enumenator Service terminated

Windows driver foundation User Mode Driver framework Terminated

 

All of this occurs at 4:03:50 pm

 

My specs are

 

Windows 7 64 Ultimate

8 GB Ram

Intel core i-3 2120

Asrock B75M Motherboard

GT 430

 

Any idea? I'm assuming a ram issue but would like to be sure before I spend money.



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#2 rockysosua

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Posted 09 September 2014 - 08:45 PM

It's easy to find out.

Remove all sticks of ram but one, then try it, then try all the other sticks of ram, one by one, alternating the slots along the way.

If that doesn't change anything, then ram is not your problem.


All is well in Paradise.

#3 Toony

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Posted 09 September 2014 - 08:50 PM

I can't trigger it at will though, it just happens randomly and I've no idea when it'll happen. It could never happen again or it could happen 10 seconds from now. Do I just remove one stick and try it for a few days or something?



#4 rockysosua

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Posted 09 September 2014 - 08:54 PM

That's it, more or less.

How many sticks do tyou have and what size are they.

If they're all 2 gigs or more, you can run on just one stick until "the bad thing" happens again.

If it works perfectly for an extended period of time, beyond what you'd expect, then you could add another stick in and try that.

The mere fact that you'll be reseating the ram, could resolve the problem.


All is well in Paradise.

#5 Toony

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Posted 09 September 2014 - 09:05 PM

That's it, more or less.

How many sticks do tyou have and what size are they.

If they're all 2 gigs or more, you can run on just one stick until "the bad thing" happens again.

If it works perfectly for an extended period of time, beyond what you'd expect, then you could add another stick in and try that.

The mere fact that you'll be reseating the ram, could resolve the problem.

2 4 gb each I believe

 

And yeah it happened again exactly 1 hour after. I'll try it out and post results if it doesn't fix it.



#6 rockysosua

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Posted 09 September 2014 - 09:21 PM

It wouldn't hurt to check the temperatures too, as your problem does sound like it's from your hardware.

Another thing to try is to remove your graphics card and run on the built in graphics.


All is well in Paradise.

#7 hamluis

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Posted 10 September 2014 - 10:23 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please follow the directions to Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#8 Toony

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Posted 10 September 2014 - 09:03 PM

http://speccy.piriform.com/results/qmo2CNOmqqR2nk0i55hPQ0Y

 

 

and the results from the minitoolbox

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Toony (administrator) on 10-09-2014 at 18:55:34
Running from "C:\Users\Toony\Desktop\Toons Stuff"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/10/2014 06:54:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 32.0.0.5350, time stamp: 0x53fc3d9f
Faulting module name: mozalloc.dll, version: 32.0.0.5350, time stamp: 0x53fc0a56
Exception code: 0x80000003
Fault offset: 0x0000141b
Faulting process id: 0x1298
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (09/10/2014 06:49:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 06:47:53 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (09/10/2014 01:07:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: steamwebhelper.exe, version: 2.37.82.33, time stamp: 0x53ff038b
Faulting module name: libcef.dll, version: 3.1916.1692.0, time stamp: 0x53f2ada0
Exception code: 0x80000003
Fault offset: 0x000813f0
Faulting process id: 0x504
Faulting application start time: 0xsteamwebhelper.exe0
Faulting application path: steamwebhelper.exe1
Faulting module path: steamwebhelper.exe2
Report Id: steamwebhelper.exe3

Error: (09/10/2014 01:00:04 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 00:58:29 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (09/09/2014 10:37:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/09/2014 10:15:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x00000000000500ac
Faulting process id: 0xa1c
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (09/09/2014 09:53:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 32.0.0.5350, time stamp: 0x53fc3d9f
Faulting module name: mozalloc.dll, version: 32.0.0.5350, time stamp: 0x53fc0a56
Exception code: 0x80000003
Fault offset: 0x0000141b
Faulting process id: 0x15b0
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (09/09/2014 09:17:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 32.0.0.5350, time stamp: 0x53fc3d9f
Faulting module name: mozalloc.dll, version: 32.0.0.5350, time stamp: 0x53fc0a56
Exception code: 0x80000003
Fault offset: 0x0000141b
Faulting process id: 0x1008
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3


System errors:
=============
Error: (09/10/2014 06:50:18 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (09/10/2014 06:50:18 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/10/2014 06:50:18 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (09/10/2014 06:49:35 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (09/10/2014 06:49:17 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (09/10/2014 06:49:16 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (09/10/2014 01:09:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.183.2038.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.2.0223.00

    Source Path: 4.2.0223.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (09/10/2014 01:09:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.183.2038.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.2.0223.00

    Source Path: 4.2.0223.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (09/10/2014 01:06:17 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Audio service, but this action failed with the following error:
%%1056

Error: (09/10/2014 01:05:17 PM) (Source: Service Control Manager) (User: )
Description: The Security Center service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (09/10/2014 06:54:04 PM) (Source: Application Error)(User: )
Description: plugin-container.exe32.0.0.535053fc3d9fmozalloc.dll32.0.0.535053fc0a56800000030000141b129801cfcd63314c7a66C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll820ca1a1-3956-11e4-98b5-bc5ff43e476d

Error: (09/10/2014 06:49:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 06:47:53 PM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (09/10/2014 01:07:51 PM) (Source: Application Error)(User: )
Description: steamwebhelper.exe2.37.82.3353ff038blibcef.dll3.1916.1692.053f2ada080000003000813f050401cfcd32e4d7a196C:\Program Files (x86)\Steam\bin\steamwebhelper.exeC:\Program Files (x86)\Steam\bin\libcef.dll2403dcdd-3926-11e4-ba23-bc5ff43e476d

Error: (09/10/2014 01:00:04 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 00:58:29 PM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (09/09/2014 10:37:34 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (09/09/2014 10:15:09 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc000000500000000000500aca1c01cfcc98ae998153C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll6e7d41fe-38a9-11e4-92ef-bc5ff43e476d

Error: (09/09/2014 09:53:51 PM) (Source: Application Error)(User: )
Description: plugin-container.exe32.0.0.535053fc3d9fmozalloc.dll32.0.0.535053fc0a56800000030000141b15b001cfccae44319e18C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll74bdc41f-38a6-11e4-92ef-bc5ff43e476d

Error: (09/09/2014 09:17:57 PM) (Source: Application Error)(User: )
Description: plugin-container.exe32.0.0.535053fc3d9fmozalloc.dll32.0.0.535053fc0a56800000030000141b100801cfcc993e3ca250C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll710cdc37-38a1-11e4-92ef-bc5ff43e476d



=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.179 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Amnesia: The Dark Descent (HKLM-x32\...\Steam App 57300) (Version:  - )
AoA Audio Extractor (HKLM-x32\...\{D1725D54-279A-40C5-A70D-23C1785DB920}_is1) (Version:  - AoAMedia.com)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.1.000 - Asmedia Technology)
ASRock App Charger v1.0.5 (HKLM\...\ASRock App Charger_is1) (Version:  - ASRock Inc.)
ASRock eXtreme Tuner v0.1.190 (HKLM-x32\...\ASRock eXtreme Tuner_is1) (Version:  - )
ASRock InstantBoot v1.29 (HKLM-x32\...\ASRock InstantBoot_is1) (Version:  - )
ASRock SmartConnect v1.0.6 (HKLM\...\ASRock SmartConnect_is1) (Version:  - ASRock Inc.)
ASRock XFast RAM v2.0.9 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
Audiosurf (HKLM-x32\...\Steam App 12900) (Version:  - Dylan Fitterer)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Beat Hazard (HKLM-x32\...\Steam App 49600) (Version:  - )
BioShock Infinite (HKLM-x32\...\Steam App 8870) (Version:  - Irrational Games)
BitRaider Web Client (HKLM-x32\...\BitRaider Web Client) (Version: 1.1.8.1 - BitRaider, LLC)
Call of Cthulhu: Dark Corners of the Earth (HKLM-x32\...\Steam App 22340) (Version:  - Bethesda Softworks)
CameraHelperMsi (x32 Version: 13.31.1038.0 - Logitech) Hidden
Castle Crashers (HKLM-x32\...\Steam App 204360) (Version:  - The Behemoth)
CCleaner (HKLM\...\CCleaner) (Version: 4.12 - Piriform)
Cockatrice (HKLM-x32\...\Cockatrice) (Version:  - )
Comical 0.8 (HKLM-x32\...\Comical_is1) (Version:  - James Athey)
Costume Quest (HKLM-x32\...\Steam App 115100) (Version:  - )
Deluge 1.3.6 (HKLM-x32\...\Deluge) (Version:  - )
Deus Ex: Game of the Year Edition (HKLM-x32\...\Steam App 6910) (Version:  - Eidos)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.52 - DivX, LLC)
Don't Starve (HKLM-x32\...\Steam App 219740) (Version:  - Klei Entertainment)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
DREADOUT Demo (HKLM-x32\...\{AC1BFC52-016B-4F2A-8604-C9F1A0181F4C}_is1) (Version: 1.0.107 - DIGITAL HAPPINESS)
Duke Nukem 3D (HKLM-x32\...\GOGPACKDUKE3D_is1) (Version: 2.0.0.84 - GOG.com)
Electronic Super Joy (HKLM-x32\...\Steam App 244870) (Version:  - Michael Todd Games)
erLT (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
Escape From Horrorland (HKLM-x32\...\DreamWorks Interactive: HorrorLand) (Version:  - )
Fable - The Lost Chapters (HKLM-x32\...\Steam App 204030) (Version:  - Lionhead Studios)
Fallout Mod Manager 0.13.21 (HKLM-x32\...\Generic Mod Manager_is1) (Version:  - Q, Timeslip)
File Shredder 2.5 (HKLM\...\File Shredder_is1) (Version:  - Pow Tools)
Fortune Summoners: Secret of the Elemental Stone (HKLM-x32\...\Steam App 203510) (Version:  - Lizsoft)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Free DVD Creator version 2.0 (HKLM-x32\...\Free DVD Creator (by minidvdsoft)_is1) (Version: 2.0 - www.minidvdsoft.com)
GIMP 2.8.6 (HKLM\...\GIMP-2_is1) (Version: 2.8.6 - The GIMP Team)
GreatArcadeHits (HKCU\...\{856AD396-519D-4C7A-BED6-6785F64924BC}) (Version: 1.0 - GreatArcadeHits)
Guacamelee! Gold Edition (HKLM-x32\...\Steam App 214770) (Version:  - DrinkBox Studios)
Gundemonium Recollection (HKLM-x32\...\Steam App 92200) (Version:  - Platine Dispositif)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Hotline Miami (HKLM-x32\...\Steam App 219150) (Version:  - Dennaton Games)
ILLUSION ????????2 (HKLM-x32\...\{AF83EF7D-353A-4E0C-9919-C4E4BCB5F742}) (Version: 1.00.0000 - ILLUSION)
ILLUSION ????????2 ?????? (HKLM-x32\...\{A56F495B-7075-4510-AC91-485416140DA2}) (Version: 1.00.0000 - ILLUSION)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® Small Business Advantage (HKLM-x32\...\{6A6D86CD-B004-46b7-8951-7BB75A776F8C}) (Version:  - Intel® Corporation)
Intel® Smart Connect Technology 2.0 x64 (HKLM\...\{D1B033E8-A077-4B0D-9831-5798E19E861E}) (Version: 2.0.1083.0 - Intel)
Intel® Update Manager (x32 Version: 1.0.0.34813 - Intel Corporation) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.3.214 - Intel Corporation)
Internet Explorer Toolbar 4.8 by SweetPacks (HKLM-x32\...\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}) (Version: 4.8.0000 - SweetIM Technologies Ltd.)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.32 - Irfan Skiljan)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
Jet Set Radio (HKLM-x32\...\Steam App 205950) (Version:  - SEGA)
Killing Floor (HKLM-x32\...\Steam App 1250) (Version:  - Tripwire Interactive)
Livestream for Producers (HKLM-x32\...\{53466613-9260-4814-AE66-7F3A3FA978D3}) (Version: 0.0.64 - Livestream)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
Long Live The Queen (HKLM-x32\...\Steam App 251990) (Version:  - Hanako Games)
LWS Facebook (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Gallery (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Help_main (x32 Version: 13.31.1044.0 - Logitech) Hidden
LWS Launcher (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Motion Detection (x32 Version: 13.30.1395.0 - Logitech) Hidden
LWS Pictures And Video (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Twitter (x32 Version: 13.30.1346.0 - Logitech) Hidden
LWS Video Mask Maker (x32 Version: 13.30.1379.0 - Logitech) Hidden
LWS VideoEffects (Version: 13.30.1379.0 - Logitech) Hidden
LWS Webcam Software (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS WLM Plugin (x32 Version: 1.30.1201.0 - Logitech) Hidden
LWS YouTube Plugin (x32 Version: 13.31.1038.0 - Logitech) Hidden
Magic 2014  (HKLM-x32\...\Steam App 213850) (Version:  - Stainless Games)
Magic Online (HKLM-x32\...\{AF7733C1-FB0B-4FED-9730-E0433AF7A2EF}) (Version: 3.00.0000 - Wizards of the Coast)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Mark of the Ninja (HKLM-x32\...\Steam App 214560) (Version:  - Klei Entertainment)
Media Player Classic - Home Cinema 1.6.1.4235 (HKLM-x32\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version: 1.6.1.4235 - MPC-HC Team)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft AppLocale (HKLM-x32\...\{394BE3D9-7F57-4638-A8D1-1D88671913B7}) (Version: 1.0.0 - MS)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{42AA4CA8-DCD8-4308-BCAB-0B6D75856A9D}) (Version: 3.5.95.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Security Client (Version: 4.2.0223.1 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.2.223.1 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20513.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Windows Application Compatibility Database (HKLM\...\{deb7008b-681e-4a4a-8aae-cc833e8216ce}.sdb) (Version:  - )
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
mIRC (HKLM-x32\...\mIRC) (Version: 7.32 - mIRC Co. Ltd.)
MotioninJoy Gamepad tool 0.7.0000 (HKLM\...\{330DAC67-5B62-452A-A0E4-6B4A5923940F}_is1) (Version: 0.7.0000 - www.motioninjoy.com)
Mount & Blade: Warband (HKLM-x32\...\Steam App 48700) (Version:  - Tale Worlds)
Mozilla Firefox 32.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0 (x86 en-US)) (Version: 32.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
Mumble 1.2.4 (HKLM-x32\...\{E0955568-4353-4C85-8988-285A8C0F5E87}) (Version: 1.2.4 - Thorvald Natvig)
Network Addon Mod (HKCU\...\Network Addon Mod) (Version: 32 - The NAM Team)
NSIS Hisoutensoku English (HKLM-x32\...\Hisoutensoku English) (Version:  - )
NVIDIA 3D Vision Controller Driver 314.22 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 314.22 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 314.22 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 314.22 - NVIDIA Corporation)
NVIDIA Control Panel 314.22 (Version: 314.22 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 314.22 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 314.22 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.23.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.23.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.115.743 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.1031 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.1031 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.1422 - NVIDIA Corporation) Hidden
NVIDIA Update 1.12.12 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.12.12 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.12.12 - NVIDIA Corporation) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Opera Stable 24.0.1558.53 (HKLM-x32\...\Opera 24.0.1558.53) (Version: 24.0.1558.53 - Opera Software ASA)
Organ Trail: Director's Cut (HKLM-x32\...\Steam App 233740) (Version:  - The Men Who Wear Many Hats)
osu! (HKLM-x32\...\{C3592426-531E-4110-911D-BFECE2CE284C}) (Version: 0.0.0.0 - peppy)
PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
PAYDAY: The Heist (HKLM-x32\...\Steam App 24240) (Version:  - OVERKILL Software)
PCSX2 - Playstation 2 Emulator (HKLM-x32\...\pcsx2-r5350) (Version:  - )
PeerBlock 1.1 (r518) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.1.0.518 - PeerBlock, LLC)
puush (HKLM-x32\...\{C3592426-531E-4110-911D-BFECE2CE284B}) (Version: 1.0.0.0 - Dean Herbert)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Rainmeter (HKLM-x32\...\Rainmeter) (Version: 2.4 r1678 - )
RealDownloader (x32 Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6482 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
RollerCoaster Tycoon 2 Triple Thrill Pack (HKLM-x32\...\RollerCoaster Tycoon 2 Triple Thrill Pack_is1) (Version:  - GOG.com)
RollerCoaster Tycoon 3: Platinum! (HKLM-x32\...\Steam App 2700) (Version:  - Frontier)
RTP for RM2K (Png, Wav, Midi, Fonts) (HKLM-x32\...\RTP for RM2K (Png, Wav, Midi, Fonts)) (Version:  - )
Scribblenauts Unlimited (HKLM-x32\...\Steam App 218680) (Version:  - )
SeaTools for Windows (HKLM-x32\...\{98613C99-1399-416C-A07C-1EE1C585D872}) (Version: 1.2.0.6 - Seagate Technology)
SEGA Genesis & Mega Drive Classics (HKLM-x32\...\Steam App 34270) (Version:  - Sega)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Silent Hill 2 Processor Affinity Fix (HKLM\...\{d2026473-6410-4150-9291-523b55495056}.sdb) (Version:  - )
SimCity 4 Deluxe (HKLM-x32\...\Steam App 24780) (Version:  - Maxis)
Skullgirls (HKLM-x32\...\Steam App 245170) (Version:  - Lab Zero Games)
Skullgirls Beta (HKLM-x32\...\Steam App 208610) (Version:  - )
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Slender: The Arrival (HKLM-x32\...\Steam App 252330) (Version:  - Blue Isle Studios)
SMAC 2.0 (HKLM-x32\...\SMAC 2.0) (Version:  - )
Source SDK Base 2007 (HKLM-x32\...\Steam App 218) (Version:  - Valve)
Speccy (HKLM\...\Speccy) (Version: 1.16 - Piriform)
Star Wars: Knights of the Old Republic II (HKLM-x32\...\Steam App 208580) (Version:  - LucasArts)
Star Wars: The Old Republic (HKLM-x32\...\{3B11D799-48E0-48ED-BFD7-EA655676D8BB}) (Version: 1.00 - Electronic Arts, Inc.)
Starbound (HKLM-x32\...\Steam App 211820) (Version:  - )
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Super Street Fighter IV: Arcade Edition (HKLM-x32\...\Steam App 45760) (Version:  - Capcom)
System Shock 2 (HKLM-x32\...\Steam App 238210) (Version:  - Irrational Games)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKLM-x32\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
Terraria (HKLM-x32\...\Steam App 105600) (Version:  - Re-Logic)
The Walking Dead: Season Two (HKLM-x32\...\Steam App 261030) (Version:  - Telltale Games)
They Bleed Pixels (HKLM-x32\...\Steam App 211260) (Version:  - )
Total War: SHOGUN 2 (HKLM-x32\...\Steam App 34330) (Version:  - The Creative Assembly)
Train Simulator 2014 (HKLM-x32\...\Steam App 24010) (Version:  - RailSimulator.com)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Updater By SweetPacks 2.0.0.586 (HKLM\...\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}_is1) (Version: 2.0.0.586 - SweetPacks)
Vampires - The Masquerade Bloodlines (HKLM-x32\...\Vampires - The Masquerade Bloodlines) (Version: 1.0 - Activision)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Virtual Audio Cable 4.13 (HKLM\...\Virtual Audio Cable 4.13) (Version:  - )
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
WinRAR 4.20 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
XFastUSB (HKLM-x32\...\XFastUSB) (Version: 3.02.30 - ASRock Inc.)
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)
XSplit Broadcaster (HKLM-x32\...\{6459F338-FE52-4034-BCA7-74772DA0F24D}) (Version: 1.3.1403.1202 - SplitMediaLabs)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 8140.71 MB
Available physical RAM: 5781.99 MB
Total Pagefile: 16279.6 MB
Available Pagefile: 13665.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.93 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:107.96 GB) NTFS

========================= Users: ========================================

User accounts for \\OPTIMUS

Administrator            Guest                    Toony                    
UpdatusUser              


**** End of log ****
 

 

Also I'm aware there's a lot of backed up updates for windows. For some reason whenever I try to install them it says it fails because windows is already installing updates. I've no idea if this is related.


Edited by hamluis, 12 September 2014 - 03:26 PM.
Removed unnecessary quotebox - Hamluis.


#9 sflatechguy

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Posted 10 September 2014 - 10:11 PM

Both Windows and non-Windows services appear to be failing. Everything from Steam to Firefox to the superfetch Windows service has thrown up errors listed above. And not only are you are having trouble installing Windows Updates, the NVIDIA Update Service also failed to run recently.

 

I think we need to have a closer look at the most recent minidump files. If you have, or can install either Blue Screen View and/or Debugging Tools for Windows, post them here. And if you can check Event Viewer for all error logs pertaining to the Windows Update service and post those here, that would be helpful as well. A how-to guide on what to look for: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

 

I would also recommend opening an elevated command prompt window -- type cmd in the search bar, right-click on the command window icon, and select Run as administrator. Then type in sfc /scannow and post back the results.



#10 Toony

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Posted 10 September 2014 - 10:28 PM

Both Windows and non-Windows services appear to be failing. Everything from Steam to Firefox to the superfetch Windows service has thrown up errors listed above. And not only are you are having trouble installing Windows Updates, the NVIDIA Update Service also failed to run recently.

 

I think we need to have a closer look at the most recent minidump files. If you have, or can install either Blue Screen View and/or Debugging Tools for Windows, post them here. And if you can check Event Viewer for all error logs pertaining to the Windows Update service and post those here, that would be helpful as well. A how-to guide on what to look for: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

 

I would also recommend opening an elevated command prompt window -- type cmd in the search bar, right-click on the command window icon, and select Run as administrator. Then type in sfc /scannow and post back the results.

Couldn't find any errors for windows update client. How do I post the minidumpfiles I see in bluescreen view?

 

Running the cmd scan now. Will post results when done

 

Edit: Are these the minidumps?

 

090914-25162-01.dmp    9/9/2014 6:42:38 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041790    fffffa80`05877840    00000000`0000ffff    00000000`00000000    win32k.sys    win32k.sys+990a    Multi-User Win32 Driver    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+75c00                    C:\Windows\Minidump\090914-25162-01.dmp    4    15    7601    288,568    9/9/2014 6:43:44 PM    
 

090914-26785-01.dmp    9/9/2014 5:42:24 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041790    fffffa80`058778d0    00000000`0000ffff    00000000`00000000    win32k.sys    win32k.sys+990a    Multi-User Win32 Driver    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64    ntoskrnl.exe+75c00                    C:\Windows\Minidump\090914-26785-01.dmp    4    15    7601    291,456    9/9/2014 5:43:29 PM    

 

 

The CMD Log is super long. Do I upload it here/somewhere or just split it into multiple posts?
 


Edited by Toony, 10 September 2014 - 10:34 PM.


#11 sflatechguy

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Posted 10 September 2014 - 10:39 PM

Those look like the most recent dumps. Can you try uploading those two minidumps here, http://www.osronline.com/page.cfm?name=analyze  , and copy and paste the reports they generate?



#12 Toony

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Posted 10 September 2014 - 10:46 PM

The entire thing or just the primary analysis?


Edited by hamluis, 12 September 2014 - 03:27 PM.
Removed unnecessary quotebox - Hamluis.


#13 sflatechguy

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Posted 10 September 2014 - 10:48 PM

Just the primary analysis, thanks.



#14 Toony

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Posted 10 September 2014 - 10:49 PM

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03254000 PsLoadedModuleList = 0xfffff800`03497670
Debug session time: Tue Sep 9 20:42:24.798 2014 (UTC - 4:00)
System Uptime: 0 days 13:51:25.625
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa80058778d0
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x1a_41790

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: Skype.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000333ad40 to fffff800032c9c00

STACK_TEXT:
fffff880`05be4328 fffff800`0333ad40 : 00000000`0000001a 00000000`00041790 fffffa80`058778d0 00000000`0000ffff : nt!KeBugCheckEx
fffff880`05be4330 fffff800`032fc7d9 : 00000000`00000000 00000000`17668fff 000001bd`00000000 000001be`000003cb : nt! ?? ::FNODOBFM::`string'+0x35084
fffff880`05be44f0 fffff800`035e41c1 : fffffa80`0de7b9c0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`05be4610 fffff960`00165d2d : 00000000`00000001 fffffa80`0b25cdb0 fffff900`00000001 fffff960`002d7000 : nt!MiUnmapViewOfSection+0x1b1
fffff880`05be46d0 fffff960`0016707b : 00000000`00000000 fffff880`05be47b8 fffffa80`0b25cd10 fffffa80`0b25b9e0 : win32k!SURFACE::Map+0x175
fffff880`05be4720 fffff960`00289391 : 00000000`00000000 fffffa80`0b25cd10 fffffa80`0b25b9e0 00000000`00000000 : win32k!SURFREFVIEW::bMap+0x1b
fffff880`05be4750 fffff960`001e7dd2 : fffff900`c00bf010 00000000`00060f90 fffffa80`000003ca fffff900`c0921ef0 : win32k!GrePtInSprite+0x1cd
fffff880`05be4830 fffff960`001e7bb3 : 00000000`00000000 00000000`00010224 00000000`00000000 fffff800`03444e80 : win32k!xxxDCEWindowHitTest2+0x1d6
fffff880`05be4910 fffff960`001e7ef5 : fffff900`c0800b90 00000000`fffffffe 00000000`00000001 00000000`00000005 : win32k!xxxDCEWindowHitTest+0xd7
fffff880`05be4990 fffff960`0018efb1 : fffffa80`0bfe8060 fffff880`05be4b60 00000000`0000000a fffff880`05be4ac0 : win32k!xxxDCEWindowHitTest2+0x2f9
fffff880`05be4a70 fffff800`032c8e93 : 000001bd`000003ca fffff880`05be4b60 fffffa80`0bfe8060 00000000`00000e30 : win32k!NtUserWindowFromPoint+0xa5
fffff880`05be4ae0 00000000`7541ff1a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0023de58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7541ff1a


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!SURFACE::Map+175
fffff960`00165d2d 8b4574 mov eax,dword ptr [rbp+74h]

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: win32k!SURFACE::Map+175

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51302206

FAILURE_BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::Map+175

BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::Map+175

Followup: MachineOwner

 

 

 

 

 

 

 

 

collapse.gifPrimary Analysis

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03200000 PsLoadedModuleList = 0xfffff800`03443670
Debug session time: Tue Sep 9 21:42:38.210 2014 (UTC - 4:00)
System Uptime: 0 days 0:59:39.038
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa8005877840
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x1a_41790

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: XFastUsb.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff800032e6d40 to fffff80003275c00

STACK_TEXT:
fffff880`097ba328 fffff800`032e6d40 : 00000000`0000001a 00000000`00041790 fffffa80`05877840 00000000`0000ffff : nt!KeBugCheckEx
fffff880`097ba330 fffff800`032a87d9 : 00000000`00000000 00000000`032d8fff 000001c7`00000000 000001c8`000004f7 : nt! ?? ::FNODOBFM::`string'+0x35084
fffff880`097ba4f0 fffff800`035901c1 : fffffa80`0703d2d0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`097ba610 fffff960`00115d2d : 00000000`00000001 fffffa80`0b29b620 fffff900`00000001 fffff960`00287000 : nt!MiUnmapViewOfSection+0x1b1
fffff880`097ba6d0 fffff960`0011707b : 00000000`00000000 fffff880`097ba7b8 fffffa80`0b29b580 fffffa80`0b29bef0 : win32k!SURFACE::Map+0x175
fffff880`097ba720 fffff960`00239391 : 00000000`00000000 fffffa80`0b29b580 fffffa80`0b29bef0 00000000`00000000 : win32k!SURFREFVIEW::bMap+0x1b
fffff880`097ba750 fffff960`00197dd2 : fffff900`c00bf010 00000000`00040862 00000000`000004f6 fffff900`c08849a0 : win32k!GrePtInSprite+0x1cd
fffff880`097ba830 fffff960`00197bb3 : 00000000`00000000 00000000`00010224 00000000`00000000 fffff800`033f0e80 : win32k!xxxDCEWindowHitTest2+0x1d6
fffff880`097ba910 fffff960`00197ef5 : fffff900`c0800b90 00000000`fffffffe 00000000`00000001 00000000`00000005 : win32k!xxxDCEWindowHitTest+0xd7
fffff880`097ba990 fffff960`0013efb1 : fffffa80`0c1029f0 fffff880`097bab60 00000000`0000000a fffff880`097baac0 : win32k!xxxDCEWindowHitTest2+0x2f9
fffff880`097baa70 fffff800`03274e93 : 000001c7`000004f6 fffff880`097bab60 fffffa80`0c1029f0 00000000`00000ca8 : win32k!NtUserWindowFromPoint+0xa5
fffff880`097baae0 00000000`7515ff1a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0015deb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7515ff1a


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!SURFACE::Map+175
fffff960`00115d2d 8b4574 mov eax,dword ptr [rbp+74h]

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: win32k!SURFACE::Map+175

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51302206

FAILURE_BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::Map+175

BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::Map+175

Followup: MachineOwner



#15 sflatechguy

sflatechguy

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Posted 10 September 2014 - 11:12 PM

The first cites the Skype executable, and the second an ASRock executable, one of the applications that came with your motherboard. But both are ultimately pointing to win32k.sys, which communicates with a number of other system drivers.

 

If you're sure your RAM is OK, it looks like you have corrupt system files. Let's see what the sfc /scannow turns up.


Edited by sflatechguy, 10 September 2014 - 11:15 PM.





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