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Networking Puzzle


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#1 jonathan200117

jonathan200117

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Posted 06 September 2014 - 05:00 PM

Hello chickenguy12,

My name is whoabuddy and I will be taking over your topic. Before we get started, please keep the following in mind while I am helping you to make things go easier and faster for both of us.

  • Please do not run any tools unless instructed to do so.
  • Please do not attach logs or use code boxes, just copy and paste the text.
  • Please read every post completely before doing anything.
  • Please provide feedback about your experience as we go.
note: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during this process. Please remember to copy the entire post so you do not miss any instructions.

If you have any questions or need any additional information as we continue please let me know, and we are going to start by setting a system restore point, followed by resetting your network settings.

We need to create a new restore point:
  • Press Windows Key + I to open the charms menu
  • Click on the Settings gear, a menu will slide out
  • Click on Control Panel, a window will open
  • Change the View by: setting to Small icons
  • Click on the icon for System
  • On the left-hand side click on System protection
  • On the System Protection tab, click the Create... button at the bottom
  • Enter a name to identify your restore point and click Create
  • You will receive a message that the restore point was created successfully, click Close to exit
We need to run two custom batch scripts:

Please download the two attachments below and save them to your Desktop:

attachicon.gifanalyze.bat
attachicon.giffix.bat
  • Right-click on analyze.bat, then click Run as Administrator
    note: a black box will appear and the script will run, once complete it will tell you, and pressing any key will close the window.
  • Once complete, right-click on fix.bat, then click Run as Administrator
    note: a black box will appear again, close the window when complete same as before
  • Restart your computer
    note: this step is important and will apply the changes we made
  • After logging back in, right-click on analyze.bat, then click Run as Administrator
    note: a black box will appear again, close the window when complete same as before
  • Test your Internet access and if you still receive the DNS errors
  • Please post 07022014_analysis.txt and 07022014_fix.txt in your next reply
In your next post I need the following:
  • result of creating new restore point
  • analysis and fix logs from custom scripts
  • Status Update - how is everything working after those changes?
Best Regards,
whoabuddy

 

hi,
 
I tried this out but when i restarted it still dit not work, i attached the fix and analysis files

 

!!!!!(Edit) i dit the process 1 more time and it worked, Thanks :D!!!!!

Attached Files


Edited by jonathan200117, 06 September 2014 - 06:25 PM.


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