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google update problem


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#1 giraffe67

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Posted 09 September 2014 - 07:24 AM

Does anyone know how to solve problems with google browser updates?

My Grandsons Computer has Google installed on Windows 8. I noticed it was not updating due to no administrator permission. I followed some advice for changing google update key from 0 to 1. Having done this the update process starts but now there is an error 7. I cannot find a readily understandable solution hence the request for help.

 

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#2 ElfBane

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Posted 09 September 2014 - 01:13 PM

This may help ... https://support.google.com/chrome/answer/95414?hl=en .

At the bottom of this website, under 'More Information', click on 'having trouble updating'. That takes you to the error codes. Error 7 seems to be quite popular. Check it for help.



#3 giraffe67

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Posted 09 September 2014 - 01:28 PM

Thanks for this info. I have gone through the recommended procedures recommended but still error 7 occurs. I am really asking for advice on any further actions I can take? G

#4 ElfBane

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Posted 09 September 2014 - 01:46 PM

If uninstalling/reinstalling isn't helping, then it is beyond my skill. The Chrome Help forum may have more specialized knowledge, found here ... https://productforums.google.com/forum/#!categories/chrome/report-a-problem-and-get-troubleshooting-help .



#5 giraffe67

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Posted 10 September 2014 - 09:47 AM

Many thanks ElfBane I will try the forum.






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