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Norton Internet Security just won't do the scan :S

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#1 DefinitelyNoExpert


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Posted 08 September 2014 - 08:16 AM

When I open Norton Internet Security, I click on "scan now" and get 3 options: quick, complete or adjustable (at least I think those are the terms, I translated them as my version is in Dutch). These options seem to be hyperlinks, but while they light up when I stand on them, I can't click them. So scanning has become impossible. :scratchhead: I'm unsure on what to do next. I tried running it through the cmd-line, but I'm too much of a novice to make that work and to be honest I think it shouldn't be that hard!


Any recommendations? Thank you in advance.

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#2 quietman7


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Posted 08 September 2014 - 09:21 PM

My Norton product isn't starting or working on my computer...use the Norton Remove and Reinstall tool (NRnR.exe)
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