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Dell Inspiron 537 network adapter not responding


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#1 Jugghayd

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Posted 07 September 2014 - 05:08 PM

My father-in-law says they had a lightning storm and the Internet no longer works. Their cable man says they need a new network adapter. Ethernet cable is plugged in, lights are on.

No network adapter shown in Device Manager, but shows up when I do View --> Show Hidden Devices

Dell Inspiron 537
Intel Celeron 450@2.2 GA
Windows Vista

Edited by Jugghayd, 07 September 2014 - 05:10 PM.


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#2 Netghost56

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Posted 08 September 2014 - 11:15 AM

Have you tried uninstalling then reinstalling it?



#3 Jugghayd

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Posted 08 September 2014 - 12:20 PM

Uninstalling what? The network adapter?



#4 Netghost56

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Posted 08 September 2014 - 12:21 PM

Yes, not removing it physically. Just go into Device Manager, select the adapter, right click, select Uninstall. Then reboot the system.






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