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Win 8 Firefox hijacked by unwanted ads


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9 replies to this topic

#1 smclaugh5

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Posted 07 September 2014 - 01:16 PM

Need help removing virus - symptoms are unwanted ads in firefox.  New Windows 8.1

 

I pay for help with paypal.

 

I sometimes take a while getting back to you, so have patience with me please.

 

 



BC AdBot (Login to Remove)

 


#2 LiquidTension

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Posted 07 September 2014 - 01:31 PM

Hello, 
 

Need help removing virus

It is highly unlikely your computer is infected with a virus. Nowadays, viruses are relatively uncommon, and have largely been replaced by Trojans. Adware/Potentially Unwanted Programmes (PUPs), which are technically sub-types of Trojan, are what you are likely infected by. 
 

I pay for help with paypal.

Payment is not necessary. All help provided on this forum is free of charge, but you may wish to make a donation if you like. 
 

I sometimes take a while getting back to you, so have patience with me please.

That's not a problem. Please run the following programmes when you get the chance.
 
STEP 1
BY4dvz9.png.pagespeed.ce.cpqHQmQDB6.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select xAVOiBNU.jpg.pagespeed.ic.H5HC6LkiJX.jpg Run as administrator to run the programme.
  • Follow the prompts. 
  • Click Scan
  • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean
  • Follow the prompts and allow your computer to reboot
  • After rebooting, a log (AdwCleaner[S0].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.
 

STEP 2
xE3feWj5.png.pagespeed.ic.JE3sJIzHrn.png Junkware Removal Tool (JRT)

  • Please download Junkware Removal Tool and save the file to your Desktop.
  • Note: If you unchecked any items in AdwCleaner, please backup the associated folders/files before running JRT.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click JRT.exe and select xAVOiBNU.jpg.pagespeed.ic.H5HC6LkiJX.jpg Run as administrator to run the programme.
  • Follow the prompts and allow the scan to run uninterrupted. 
  • Upon completion, a log (JRT.txt) will open on your desktop.
  • Re-enable your anti-virus software.
  • Copy the contents of JRT.txt and paste in your next reply.
     

======================================================

STEP 3
xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • AdwCleaner[S0].txt
  • JRT.txt

Posted Image

#3 smclaugh5

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Posted 07 September 2014 - 04:09 PM

# AdwCleaner v3.309 - Report created 07/09/2014 at 15:50:14
# Updated 02/09/2014 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : Linda - LINDAHP
# Running from : C:\Users\Linda\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : Update SmarterPower
[#] Service Deleted : Util SmarterPower
Service Deleted : {5eeb83d0-96ea-4249-942c-beead6847053}Gw64

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\374311380
Folder Deleted : C:\Program Files (x86)\SmarterPower
Folder Deleted : C:\Users\Linda\AppData\Local\Temp\SmarterPower
Folder Deleted : C:\Users\Linda\AppData\Roaming\UpdaterEX
File Deleted : C:\Windows\System32\drivers\{5eeb83d0-96ea-4249-942c-beead6847053}Gw64.sys
File Deleted : C:\Users\Linda\AppData\Roaming\Mozilla\Firefox\Profiles\u6gn7x3v.default\searchplugins\astromenda.xml
File Deleted : C:\Users\Linda\AppData\Roaming\Mozilla\Firefox\Profiles\u6gn7x3v.default\user.js

***** [ Scheduled Tasks ] *****

Task Deleted : UpdaterEX

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SmarterPower_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SmarterPower_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updateSmarterPower_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\updateSmarterPower_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\utilSmarterPower_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\utilSmarterPower_RASMANCS
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\Update SmarterPower
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\Util SmarterPower
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{bd7c9b62-a7d9-4405-be51-7fd633f08791}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{98D9C91C-10F5-4B34-BD72-AE981CAA6F54}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{be7650b2-5936-4ee6-b4f2-ae385db13a90}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bd7c9b62-a7d9-4405-be51-7fd633f08791}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{98D9C91C-10F5-4B34-BD72-AE981CAA6F54}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\UpdaterEX
Key Deleted : HKCU\Software\SmarterPower
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\SOFTWARE\SmarterPower
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\UpdaterEX
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SmarterPower
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Linda\AppData\Roaming\Mozilla\Firefox\Profiles\u6gn7x3v.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [5370 octets] - [07/09/2014 15:48:06]
AdwCleaner[S0].txt - [4447 octets] - [07/09/2014 15:50:14]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4507 octets] ##########
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 8.1 x64
Ran by Linda on Sun 09/07/2014 at 15:54:08.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A060E86E-0963-48E8-B2C6-A9B2ECB2ADBF}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{A060E86E-0963-48E8-B2C6-A9B2ECB2ADBF}



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 09/07/2014 at 16:05:47.64
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#4 LiquidTension

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Posted 07 September 2014 - 04:21 PM

Hello, 
 
Please work your way through the following. Provide an update on your computer after completing the steps below. Are there any outstanding issues?
 
STEP 1
iAdP9bf.png.pagespeed.ce.8g8Nr7tAKx.png Malwarebytes Anti-Rootkit (MBAR)

  • Please download Malwarebytes Anti-Rootkit and save the file to your Desktop.
  • Double-click MBAR.exe to run the installer.
  • Select a convenient location to extract the contents and click OK. Navigate to the location you selected.
  • Right-Click MBAR.exe and select Run as administrator to run the programme.
  • Follow the prompts to update the programme and scan your computer. 
  • Upon completion, click Cleanup and reboot your computer. 
  • After the reboot, rerun the programme to verify no threats remain. If threats are still detected, click the Cleanup button once more. 
  • Upon completion, two logs (mbar-log.txt and system-log.txt) will be created. Copy the contents of both logs and paste in your next reply. Both logs can be found in the MBAR folder
     

STEP 2
xGfiJrQ9.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware (MBAM)

  • Please download Malwarebytes Anti-Malware Free to your Desktop.
  • Double-click mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme. 
  • Launch the programme and select Update.
  • Once updated, click the Settings tab, followed by Detection and Protection and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 
     

STEP 3
GzlsbnV.png.pagespeed.ce.SLxxSJVib_.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click List of found threats.... If no threats were found, skip the next two bullet points. 
  • Click Export to text file... and save the file to your Desktop, naming it something unique such as MyEsetScan.
  • Push the Back button.
  • Place a checkmark next to Uninstall Application on Close and click Finish.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

STEP 4
rzqZvBe.png.pagespeed.ce.PBqTwa5eBH.png MiniToolBox

  • Please download MiniToolBox and save the file to your Desktop.
  • Close any open windows.
  • Right-Click MiniToolBox.exe and select Run as administrator to run the programme.
  • Check the following items:
    • xnjvAG80.png.pagespeed.ic.gZ68caRLlk.png
    • x6N6QY9z.png.pagespeed.ic.RZLy3aMroe.png
    • xzmWTIXg.png.pagespeed.ic.jk5F8RLnO0.png
    • xVAFn5gg.png.pagespeed.ic.5odCA8V0sB.png
    • xAtULTyM.png.pagespeed.ic.DLOr6jzxBm.png
    • x4roTXa5.png.pagespeed.ic.YRGpo_xJAR.png
    • xkLju9nY.png.pagespeed.ic.vNxMEjiYIj.png
    • xchxHkm0.png.pagespeed.ic.PM6HDRTaQH.png
    • x6KiAnDw.png.pagespeed.ic.p9_-awFSHr.png
    • xbKYHfhP.png.pagespeed.ic.La9FPmBOhl.png
    • xrO2mCup.png.pagespeed.ic.D0lIj8O5zz.png & xIi0HSu5.png.pagespeed.ic.XpaRxlE4dr.png
    • xfd89mAB.png.pagespeed.ic.erhJ8_tz4r.png
    • xvz7b54X.png.pagespeed.ic.MtNqlsmi0q.png
  • Click GO.
  • A log (Result.txt) will be created on your Desktop. Copy the contents of the log and paste in your next reply.
     

STEP 5
xgxJsKn9.png.pagespeed.ic.M4hykS4GUJ.png Farbar Service Scanner (FSS)

  • Please download FSS and save the file to your Desktop.
  • Right-Click FSS.exe and select Run as administrator to run the programme.
  • Ensure there is a checkmark next to each item.
  • Click Scan.
  • A log (FSS.txt) will be created on your Desktop. Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 6
xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • mbar-log.txt
  • system-log.txt
  • MBAM log
  • ESET log
  • Result.txt
  • FSS.txt
  • Are there any outstanding issues?

Posted Image

#5 smclaugh5

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Posted 07 September 2014 - 10:03 PM

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.3.9200 Windows 8.1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17239

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.996000 GHz
Memory total: 7458496512, free: 5605019648

Downloaded database version: v2014.09.07.07
Downloaded database version: v2014.08.21.01
Initializing...
======================
------------ Kernel report ------------
     09/07/2014 18:06:31
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\amdsata.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\amdxata.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\system32\DRIVERS\amdpsp.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\amdkmpfd.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\RtsP2Stor.sys
\SystemRoot\system32\DRIVERS\rtwlane.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\sdbus.sys
\SystemRoot\System32\drivers\WirelessButtonDriver64.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\AmdAS4.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\drivers\AtihdWB6.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\AMDACPKSL.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amdsata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WSDScan.sys
\SystemRoot\System32\drivers\WSDPrint.sys
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\umpass.sys
\SystemRoot\system32\drivers\cfwids.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffe001eb694770
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000020\
Lower Device Object: 0xffffe001eb6d67f0
Lower Device Driver Name: \Driver\amdsata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe001eb694770, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe001eb684040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe001eb694770, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe001eb677040, DeviceName: Unknown, DriverName: \Driver\amdxata\
DevicePointer: 0xffffe001eb6d67f0, DeviceName: \Device\00000020\, DriverName: \Driver\amdsata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: D150C6EE

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 456677241
    GPT Header CurrentLba = 1 BackupLba 1465149167
    GPT Header FirstUsableLba 34  LastUsableLba 1465149134
    GPT Header Guid dcdb51c7-ef85-43bd-8151-545c9e6de9e
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 456677241
    Backup GPT header CurrentLba = 1465149167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1465149134
    Backup GPT header Guid dcdb51c7-ef85-43bd-8151-545c9e6de9e
    Backup GPT header Contains 128 partition entries starting at LBA 1465149135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 41b8da7a-24e8-450c-9cb6-96cf392c931
    FirstLBA 2048  Last LBA 1333247
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID b7a11f05-1d40-49d0-83f8-41e03afddf4a
    FirstLBA 1333248  Last LBA 1865727
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID c4336b82-d26-47e9-be83-ba16d1ae83a2
    FirstLBA 1865728  Last LBA 2127871
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID dde64667-f248-46f3-b6e6-1ec650edfceb
    FirstLBA 2127872  Last LBA 1418627071
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 90ba50e-ed3f-4564-9a3e-e1845934e094
    FirstLBA 1418627072  Last LBA 1465137151
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 750156374016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.3.9200 Windows 8.1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17239

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.996000 GHz
Memory total: 7458496512, free: 5605019648

Downloaded database version: v2014.09.07.07
Downloaded database version: v2014.08.21.01
Initializing...
======================
------------ Kernel report ------------
     09/07/2014 18:06:31
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\amdsata.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\amdxata.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\system32\DRIVERS\amdpsp.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\amdkmpfd.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\RtsP2Stor.sys
\SystemRoot\system32\DRIVERS\rtwlane.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\sdbus.sys
\SystemRoot\System32\drivers\WirelessButtonDriver64.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\AmdAS4.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\drivers\AtihdWB6.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\AMDACPKSL.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amdsata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WSDScan.sys
\SystemRoot\System32\drivers\WSDPrint.sys
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\umpass.sys
\SystemRoot\system32\drivers\cfwids.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffe001eb694770
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000020\
Lower Device Object: 0xffffe001eb6d67f0
Lower Device Driver Name: \Driver\amdsata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe001eb694770, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe001eb684040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe001eb694770, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe001eb677040, DeviceName: Unknown, DriverName: \Driver\amdxata\
DevicePointer: 0xffffe001eb6d67f0, DeviceName: \Device\00000020\, DriverName: \Driver\amdsata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: D150C6EE

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 456677241
    GPT Header CurrentLba = 1 BackupLba 1465149167
    GPT Header FirstUsableLba 34  LastUsableLba 1465149134
    GPT Header Guid dcdb51c7-ef85-43bd-8151-545c9e6de9e
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 456677241
    Backup GPT header CurrentLba = 1465149167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1465149134
    Backup GPT header Guid dcdb51c7-ef85-43bd-8151-545c9e6de9e
    Backup GPT header Contains 128 partition entries starting at LBA 1465149135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 41b8da7a-24e8-450c-9cb6-96cf392c931
    FirstLBA 2048  Last LBA 1333247
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID b7a11f05-1d40-49d0-83f8-41e03afddf4a
    FirstLBA 1333248  Last LBA 1865727
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID c4336b82-d26-47e9-be83-ba16d1ae83a2
    FirstLBA 1865728  Last LBA 2127871
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID dde64667-f248-46f3-b6e6-1ec650edfceb
    FirstLBA 2127872  Last LBA 1418627071
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 90ba50e-ed3f-4564-9a3e-e1845934e094
    FirstLBA 1418627072  Last LBA 1465137151
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 750156374016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.09.07.07

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17239
Linda :: LINDAHP [administrator]

9/7/2014 6:06:44 PM
mbar-log-2014-09-07 (18-06-44).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 307353
Time elapsed: 21 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/7/2014
Scan Time: 6:35:35 PM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.09.07.08
Rootkit Database: v2014.08.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Linda

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 307253
Time Elapsed: 37 min, 20 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 2
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlerts.exe, 4488, Delete-on-Reboot, [0a8f7950007b3105a4291004788b3cc4]
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsApp.exe, 4612, Delete-on-Reboot, [0a8f7950007b3105a4291004788b3cc4]

Modules: 0
(No malicious items detected)

Registry Keys: 2
PUP.Optional.StormAlerts.A, HKU\S-1-5-21-1483443024-2632439605-4292750428-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\StormAlerts, Quarantined, [2277a524e398d75fd98930310cf5af51],
PUP.Optional.SmarterPower.A, HKLM\SOFTWARE\WOW6432NODE\SmarterPower, Quarantined, [d4c5a82168135dd911ab8a6efa08629e],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 7
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts, Delete-on-Reboot, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Storm Alerts, Quarantined, [88110ebbabd0cb6bf5b346e0e61ddf21],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\Weather_Warnings_LLC, Quarantined, [1b7e2d9c9ae18caa7b5628bd22e024dc],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\Weather_Warnings_LLC\StormAlerts.exe_Url_1ws4diggyat4gchcnipkr4rkzwvp1ljs, Quarantined, [1b7e2d9c9ae18caa7b5628bd22e024dc],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\Weather_Warnings_LLC\StormAlerts.exe_Url_1ws4diggyat4gchcnipkr4rkzwvp1ljs\1.6.0.0, Quarantined, [1b7e2d9c9ae18caa7b5628bd22e024dc],

Files: 45
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsuninstall.exe, Quarantined, [2277a524e398d75fd98930310cf5af51],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsBrowser.exe.config, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsApp.exe.config, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\ICSharpCode.SharpZipLib.dll, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\mod.StormAlertsApp0.dat, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\SAUpdater.exe, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\SAUpdater.exe.config, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlerts.exe, Delete-on-Reboot, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlerts.exe.config, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsApp.exe, Delete-on-Reboot, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsApp0.dat, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsBrowser.exe, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsK.dat, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\StormAlertsU.dat, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\uninstall.exe, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.0.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.1.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.2.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.3.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.4.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.5.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.6.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.7.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.8.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907085604.327\3871.9.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.10.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.11.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.12.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.13.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.14.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.15.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.16.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.17.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.18.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.19.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.20.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.21.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.22.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.23.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.24.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\StormAlerts\0907090042\3871.9.tmp, Quarantined, [0a8f7950007b3105a4291004788b3cc4],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Storm Alerts\Storm Alerts.lnk, Quarantined, [88110ebbabd0cb6bf5b346e0e61ddf21],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Storm Alerts.lnk, Quarantined, [405925a483f8b086456479ad55ae4bb5],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\StormAlerts.lnk, Quarantined, [0198a12892e913235f4bf92dfd067a86],
PUP.Optional.StormAlerts.A, C:\Users\Linda\AppData\Local\Weather_Warnings_LLC\StormAlerts.exe_Url_1ws4diggyat4gchcnipkr4rkzwvp1ljs\1.6.0.0\user.config, Quarantined, [1b7e2d9c9ae18caa7b5628bd22e024dc],

Physical Sectors: 0
(No malicious items detected)


(end)

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\SmarterPower.FirstRun.exe.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\SmarterPowerbho.dll.vir    a variant of Win32/BrowseFox.O potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\SmarterPowerUninstall.exe.vir    Win32/BrowseFox.C potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\updateSmarterPower.exe.vir    a variant of Win32/BrowseFox.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\5eeb83d096ea4249942c.dll.vir    Win32/BrowseFox.N potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\SmarterPower.BrowserAdapter.exe.vir    a variant of Win32/BrowseFox.P potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\SmarterPower.PurBrowse64.exe.vir    a variant of Win64/BrowseFox.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\utilSmarterPower.exe.vir    a variant of Win32/BrowseFox.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\{5eeb83d0-96ea-4249-942c-beead6847053}.dll.vir    a variant of Win32/BrowseFox.M potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.Bromon.dll.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.BroStats.dll.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.BrowserAdapterS.dll.vir    probably a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.CompatibilityChecker.dll.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.FeSvc.dll.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.FFUpdate.dll.vir    a variant of MSIL/BrowseFox.E potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.IEUpdate.dll.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SmarterPower\bin\plugins\SmarterPower.PurBrowseG.dll.vir    a variant of MSIL/BrowseFox.G potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Linda\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe.vir    a variant of Win32/DealPly.S potentially unwanted application
C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\IE\HHWVUJDP\StormAlertsSetup[1].exe    a variant of MSIL/Adware.StrongVault.A application
C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\IE\WH1PYA7X\SmarterPower[1].dll    a variant of Win32/BrowseFox.O potentially unwanted application
C:\Users\Linda\AppData\Local\Temp\optprosetup.exe    multiple threats
C:\Users\Linda\Downloads\Adobe_Reader_Setup.exe    a variant of Win32/InstallCore.QB potentially unwanted application
 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Linda (administrator) on 07-09-2014 at 21:57:36
Running from "C:\Users\Linda\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : LindaHP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : B0-10-41-53-30-E1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
   Physical Address. . . . . . . . . : B0-10-41-53-30-E1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b151:2f:4fc8:4b74%6(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, September 7, 2014 7:19:12 PM
   Lease Expires . . . . . . . . . . : Monday, September 8, 2014 7:19:15 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 112201793
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-6E-8A-0B-14-58-D0-0C-35-6E
   DNS Servers . . . . . . . . . . . : 208.180.42.68
                                       208.180.42.100
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 14-58-D0-0C-35-6E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  rdns01.suddenlink.net
Address:  208.180.42.68

Name:    google.com
Addresses:  2607:f8b0:4000:804::1001
      74.125.227.225
      74.125.227.226
      74.125.227.227
      74.125.227.228
      74.125.227.229
      74.125.227.230
      74.125.227.231
      74.125.227.232
      74.125.227.233
      74.125.227.238
      74.125.227.224


Pinging google.com [74.125.227.169] with 32 bytes of data:
Reply from 74.125.227.169: bytes=32 time=88ms TTL=56
Reply from 74.125.227.169: bytes=32 time=36ms TTL=55

Ping statistics for 74.125.227.169:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 36ms, Maximum = 88ms, Average = 62ms
Server:  rdns01.suddenlink.net
Address:  208.180.42.68

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=116ms TTL=50
Reply from 206.190.36.45: bytes=32 time=116ms TTL=50

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 116ms, Maximum = 116ms, Average = 116ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...b0 10 41 53 30 e1 ......Microsoft Wi-Fi Direct Virtual Adapter #2
  6...b0 10 41 53 30 e1 ......Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
  3...14 58 d0 0c 35 6e ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.106     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.106    281
    192.168.1.106  255.255.255.255         On-link     192.168.1.106    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.106    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.106    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.106    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  6    281 fe80::/64                On-link
  6    281 fe80::b151:2f:4fc8:4b74/128
                                    On-link
  1    306 ff00::/8                 On-link
  6    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/07/2014 09:54:10 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20573 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: f9c

Start Time: 01cfcb0f7379aa21

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 675ef02c-3703-11e4-8265-1458d00c356e

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/07/2014 09:24:10 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20573 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 17d4

Start Time: 01cfcb0b429658d7

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 36346420-36ff-11e4-8265-1458d00c356e

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/07/2014 08:54:10 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20573 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1b30

Start Time: 01cfcb0711b1de6a

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 054630a9-36fb-11e4-8265-1458d00c356e

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/07/2014 08:24:10 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20573 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1a9c

Start Time: 01cfcb02e0cf9566

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: d47342af-36f6-11e4-8265-1458d00c356e

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/07/2014 07:54:09 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20573 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 13c0

Start Time: 01cfcafeafed8281

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: a37f8b99-36f2-11e4-8265-1458d00c356e

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/07/2014 07:39:10 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20573 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c20

Start Time: 01cfcafc978370a8

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 8b1c059b-36f0-11e4-8265-1458d00c356e

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20573_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/07/2014 07:28:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.

Error: (09/07/2014 07:28:17 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.

Error: (09/07/2014 07:28:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.

Error: (09/07/2014 07:28:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.


System errors:
=============
Error: (09/07/2014 06:34:29 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:33:59 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:33:29 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:32:59 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:32:29 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:31:59 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:31:29 PM) (Source: DCOM) (User: LINDAHP)
Description: {9AA46009-3CE0-458A-A354-715610A075E6}

Error: (09/07/2014 06:03:35 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Anti-Spam Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (09/07/2014 06:03:35 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Proxy Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (09/07/2014 06:03:35 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================


=========================== Installed Programs ============================
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.179 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD Accelerated Video Transcoding (Version: 13.30.100.40417 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{7536C341-2F7D-EFE6-F521-DEBE68B025C5}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
AMD Start Now (Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0417.1533.26103 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0417.1534.26103 - Advanced Micro Devices, Inc.) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.5.6902 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.5.3303 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.5.3416 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.3709 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.3.3709 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.3.3907 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 5.0.3.3907 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Download Navigator (HKLM-x32\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
Energy Star (HKLM\...\{465CA2B6-98AF-4E77-BE22-A908C34BB9EC}) (Version: 1.0.9 - Hewlett-Packard Company)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-3520 Series Printer Uninstall (HKLM\...\EPSON WF-3520 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{F29E3AA8-CF19-4452-92B7-F1FE31CD11C5}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Recovery Manager (x32 Version: 12.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7372.4698 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.01.11 - Hewlett-Packard)
HP SimplePass (Version: 8.01.11 - Hewlett-Packard) Hidden
HP Support Assistant (HKLM-x32\...\{8C696B4B-6AB1-44BC-9416-96EAC474CABE}) (Version: 7.5.2.12 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{891A1782-8B20-4403-8383-458962525926}) (Version: 2.3.4 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Inst5675 (Version: 8.01.11 - Softex Inc.) Hidden
Inst5676 (Version: 8.01.11 - Softex Inc.) Hidden
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
McAfee LiveSafe - Internet Security (HKLM-x32\...\MSC) (Version: 12.8.988 - McAfee, Inc.)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
OEM Application Profile (HKLM-x32\...\{315F1A48-D883-B234-7C79-15873574ACC1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Pinger (HKLM-x32\...\Pinger 1.4.0.1) (Version: 1.4.0.1 - Pinger Inc.)
Pinger (x32 Version: 1.4.0.1 - Pinger Inc.) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.24.1218.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7164 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.0.4.0 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROR_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.15 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 7112.98 MB
Available physical RAM: 5094.24 MB
Total Pagefile: 8264.98 MB
Available Pagefile: 6012.7 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.89 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:675.44 GB) (Free:578.08 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:22.18 GB) (Free:2.17 GB) NTFS

========================= Users: ========================================

User accounts for \\LINDAHP

Administrator            Guest                    Linda                    

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

28-08-2014 08:49:01 Installed Microsoft Office Professional 2007
06-09-2014 22:18:16 Windows Update

**** End of log ****
 

Farbar Service Scanner Version: 21-07-2014
Ran by Linda (administrator) on 07-09-2014 at 21:59:28
Running from "C:\Users\Linda\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#6 LiquidTension

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Posted 08 September 2014 - 04:33 AM

Hello, 
 
Good job on running the programmes. Nothing particularly concerning was revealed. 
 
Did you change the following setting?

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.


 
STEP 1
xMgeHyNE.png.pagespeed.ic.49_rDPUa_4.png Batch File

  • Press the Windows Key xpdKOQKY.png.pagespeed.ic.tmAgS1-k6q.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    @echo off
    echo Deleting files/folders... >"%userprofile%\desktop\deletedfiles.txt"
    del /f /s /q "C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\IE\HHWVUJDP\StormAlertsSetup[1].exe" >>"%userprofile%\desktop\deletedfiles.txt" 2>&1
    del /f /s /q "C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\IE\WH1PYA7X\SmarterPower[1].dll" >>"%userprofile%\desktop\deletedfiles.txt" 2>&1
    del /f /s /q "C:\Users\Linda\AppData\Local\Temp\optprosetup.exe" >>"%userprofile%\desktop\deletedfiles.txt" 2>&1
    del /f /s /q "C:\Users\Linda\Downloads\Adobe_Reader_Setup.exe" >>"%userprofile%\desktop\deletedfiles.txt" 2>&1
    echo. >>"%userprofile%\desktop\deletedfiles.txt"
    echo Deleting temp files/folders... >>"%userprofile%\desktop\deletedfiles.txt" 2>&1
    del %TEMP%\*.* /F /S /Q
    rd /S /Q %TEMP%
    echo. >>"%userprofile%\desktop\deletedfiles.txt"
    echo Finished. >>"%userprofile%\desktop\deletedfiles.txt"
    start notepad %userprofile%\desktop\deletedfiles.txt
    del %0
    
  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file delfile.bat.
  • Select All Files as the Save as type.
  • Save the file to your Desktop.
  • Locate delfile.bat xlmRDSkT.png.pagespeed.ic.UByFR5z3ld.jpg (W8/7/Vista) on your Desktop. Right-click the icon and click xAVOiBNU.jpg.pagespeed.ic.H5HC6LkiJX.jpgRun as administrator.
  • Upon completion, a log (deletedfiles.txt) will open on your Desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
xCXrghb6.png.pagespeed.ic.GoiQhwxA2B.png Update Outdated Software

Outdated software contain security risks that must be patched. Please download and install the latest version of the programmes below.

STEP 3
xEtQetiM.png.pagespeed.ic.6601abWTTy.jpg Remove Outdated Software

  • Press the Windows Key xpdKOQKY.png.pagespeed.ic.tmAgS1-k6q.png + r on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for the following programmes, right-click and click Uninstall one at a time.
    • Adobe Shockwave Player 12.0
  • Follow the prompts and reboot if necessary.
     

STEP 4
oxliOQk.png.pagespeed.ce.C25V2YBM3k.png Security Check

  • Please download SecurityCheck and save the file to your Desktop.
  • Double-click SecurityCheck.exe and follow the onscreen instructions inside the black box.
  • A log (checkup.txt) will automatically open on your Desktop.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 5
xpfNZP4A.png.pagespeed.ic.bp5cRl1pJg.jpg Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Did you change the Windows Update setting?
  • deletedfiles.txt
  • Did the programmes update/uninstall OK?
  • checkup.txt
  • How is your computer performing? Any outstanding issues?

Edited by LiquidTension, 08 September 2014 - 04:33 AM.

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#7 smclaugh5

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Posted 08 September 2014 - 07:49 AM

I think I changed the update settings. I prefer to be prompted.

 

Deleting files/folders...
Deleted file - C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\IE\HHWVUJDP\StormAlertsSetup[1].exe
Deleted file - C:\Users\Linda\AppData\Local\Microsoft\Windows\INetCache\IE\WH1PYA7X\SmarterPower[1].dll
Deleted file - C:\Users\Linda\AppData\Local\Temp\optprosetup.exe
Deleted file - C:\Users\Linda\Downloads\Adobe_Reader_Setup.exe
 
Deleting temp files/folders...
 
Finished.
 

 

 Results of screen317's Security Check version 0.99.87  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
Windows Defender                     
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player     14.0.0.179  
 Mozilla Firefox (31.0)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

 

Computer seems fine, thanks.  This is a new computer, I got the offending software installing adobe pdf reader, I was in a hurry and did not make sure I was at the official web site.  This computer has McAfee (default) and I was hoping it would catch this sort of thing.  Do you recommend a better protection application?  (All the programs seemed to work ok as you described.)



#8 LiquidTension

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Posted 08 September 2014 - 08:04 AM

Hello, 
 

I think I changed the update settings. I prefer to be prompted.

OK, no problem.

 

This is a new computer, I got the offending software installing adobe pdf reader

Adobe Reader can be downloaded and installed from here (uncheck the Optional Offer)
Alternatively, you may wish to look into Sumatra PDF. The programme is less vulnerable as it does not support JavaScript.
 

Do you recommend a better protection application?

Nowadays, a multi-layed approach to security that incorporates Anti-virus Software is required to protect your computer from the latest threats. Many of today's attackers employ advanced techniques which involve sophisticated BotnetsBackdoor Trojans and Rootkits to hide their presence on a computer.

For a paid solution, my choice of Anti-Virus is ESET NOD32, and for a free solution, my choice is avast! Free Anti-Virus.
More information on Anti-Virus software, and how to replace your current Anti-Virus, can be found here (post #2 & 3).
 
You may also wish to supplement your Anti-Virus with an on-demand Anti-Malware programme. Information can be found here.
 
 
All Clean!
Congratulations, your computer appears clean!  xsmile.png.pagespeed.ic.CwSpBGGvqN.png
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful
 
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation. YSCcjW7.png.pagespeed.ce.vPjGp_AkW3.png
 
STEP 1
xAFZxnZc.jpg.pagespeed.ic.8db6OVtjOI.png DelFix

  • Please download DelFix and save the file to your Desktop.
  • Double-click DelFix.exe to run the programme.
  • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
 
--- Malwarebytes Anti-Malware will still be present on your computer. I recommend keeping this programme, updating and scanning with it once a week to maintain security on your computer. If you do not wish to keep this programme on your computer, you can uninstall it by pressing the Windows Key xpdKOQKY.png.pagespeed.ic.tmAgS1-k6q.png + r on your keyboard at the same time, typing appwiz.cpl, clicking OK and searching for Malwarebytes.
 
======================================================
 
Below I have compiled a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.

The following programmes come highly recommended in the security community.

  • xKsUqI5A.png.pagespeed.ic.vn1Hlvqi8h.jpg AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
  • x7D2ig3K.png.pagespeed.ic.x4TC1AK8OX.jpg Emsisoft Antimalware (free) acts as an additional on-demand scanner, and can be used in conjunction with your Anti-Virus. 
  • xEG85Vjt.png.pagespeed.ic.3itacBrobj.jpg Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
  • x6YRrgUC.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware Premium (MBAM) incorporates real-time protection and is designed to run alongside your Anti-Virus. 
  • xjv4nhMJ.png.pagespeed.ic.A5YbWn1eDO.png NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology. 
  • 3O8r9Uq.png.pagespeed.ce.0ubSznu3ZV.png Sandboxie isolates programmes of your choice, preventing files from writing to your HDD unless you approve the file. 
  • DgW1XL2.png.pagespeed.ce.v1OlJl_ZAS.png Secuina PSI will scan your computer for vulnerable software that is outdatedand automatically find the latest update for you.
  • xj1OLIec.png.pagespeed.ic.k6hhwopU0q.jpg SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
  • xsHjS79L.png.pagespeed.ic.n4Sk8_GzZn.jpg Unchecky automatically removes checkmarks for additional software in programme installers, helping you avoid adware and PUPs. 
  • xJEP5iWI.png.pagespeed.ic.4tmM1lM7DQ.png Web of Trust (WOT) is a browser add-on designed to alert the user before interacting with a potentially malicious website. 
     

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
 
======================================================
 
Please confirm you have no outstanding issues, and are happy with the state of your computer. 
 
Thank you for using BleepingComputer.
 
Safe Surfing.  xthumbup.gif.pagespeed.ic.7aXFW0A4z_.png
Adam (LiquidTension).


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#9 smclaugh5

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Posted 08 September 2014 - 08:35 AM

And thank you very much.  I have made a donation.  I see you are a long way from Texas.....  I will look into implenting your suggestions.



#10 LiquidTension

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Posted 08 September 2014 - 08:49 AM

Thank you very much for the donation. 
 

I see you are a long way from Texas.....

I sure am. BleepingComputer has such a diverse userbase. 
 

I will look into implenting your suggestions.

If you have any questions concerning the above you are more than welcome to ask. :)


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