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windows vista issue


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2 replies to this topic

#1 Tigerlife

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Posted 07 September 2014 - 12:30 PM

Hello. Yesterday my mom installed windows vista home premium service pack 1 and then 2, so she could play diablo 3. it worked, then the computer updated when she shut it off, and now she cant run programs, except the ones that are in her startup folder. if you can help it would be greatly appreciated.

 

-she started a scan, cmd: sfc /scannow


Edited by Tigerlife, 07 September 2014 - 12:38 PM.


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#2 johnebadbak

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Posted 07 September 2014 - 03:05 PM

if restore point is available try it to restore the system that worked ok.

 

 uninstall up dates that may have caused the problem

 

Also run error check on hdd, thats right click on the drive click properties/click tools run error checker



#3 old rocker

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Posted 13 September 2014 - 04:12 PM

Click your Start Orb, in the Search programs and files window type cmd

 

Under Programs(1) you should see cmd.exe

 

Right click cmd.exe and choose Run as administrator.

 

Click Yes or enter the Administrator Password.

 

This will open an elevated command prompt or command prompt as Administrator.

 

Immediately following the displayed string type or copy/paste the following line...

 

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

 

Press <Enter> to execute the command.

 

Immediately following the displayed string type exit

Press <Enter> to execute the command and close the window..

 

Look for a new text document on your desktop named sfcdetails.txt.

 

Open the document and copy/paste the contents into your next post.






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