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Posted 07 September 2014 - 12:06 AM
Posted 07 September 2014 - 02:38 PM
Posted 08 September 2014 - 12:43 AM
Hello and on bleeping computer
I am currently reviewing your problem and will reply as soon as possible.
Please be patient.
Please notice: I am Malware Study Hall Senior, that means all of my answers will reviewed by an expert before I can post them here. Therefore it could be, that there is a little delay in my answering. Thank you for understanding.
Posted 08 September 2014 - 06:28 AM
My name is Sandra and I will help you with your problem.
Please post me the logs you have made before
On a clean machine, please download Farbar Recovery Scan Tool and save it to a flash drive.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
To enter System Recovery Options from the Advanced Boot Options:
Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
To enter System Recovery Options by using Windows installation disc:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Select Command Prompt
Once in the Command Prompt:
Posted 11 September 2014 - 02:11 PM
are you still with me?
If you do not reply within the next 48 hours, I assume that you do not need my help anymore and this topic will be closed.
Posted 14 September 2014 - 01:46 AM
"Now faith is the substance of things hoped for, the evidence of things not seen."
Malware analyst @ Emsisoft
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