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Removing SpyHunter


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4 replies to this topic

#1 Marchella

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Posted 06 September 2014 - 04:05 AM

Hi everyone,

First, let me say i'm not very good with computers so hope you will be patient with me :)

 

I foolishly downloaded TornTV (didn't know what it was), then got panick trying to get rid of it, searched the web and downloaded spyhunter, only to discover that it is troubles in itself.

 

When I try to uninstall it through windows, a message pops up asking if I allow the program c:/windows/installer/17d349  to make changes on my computer. Is there a way to pass this?

When I try to delete the Enigma folder from my program files, it says that I cannot delete because they are open, eventhough I stopped the program in the process window.

When I tried to disable SpyHunter from the startup menue, it simply wasn't there, eventhough it does start automatically.

 

And while i'm here: I managed to delete TornTV extenssion from chrom, but it is still on my firefox. I don't see it in my extenssions at all. Any idea how to get rid of it? The program itself is uninstalled (which caused a virus breaking in but that's another story..:-/  )

 

 

Thanks!


Edited by hamluis, 06 September 2014 - 05:59 AM.
Moved from MRL to AII - Hamluis.


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#2 Condobloke

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Posted 06 September 2014 - 06:37 AM

G'day Marchella, and Welcome to BC.

 

You may find the following a bit daunting....

 

Feel free to do them one at a time.....if you have any trouble just ask me/tell me what the problem is.....I have been married and had kids so I have great patience..... :thumbup2:

 

Please download and install Revo Uninstaller Free.

 

 

Please download and install Revo Uninstaller Free

    Double click Revo Uninstaller to run it.
    From the list of programs double click on The Program to remove
    When prompted if you want to uninstall this program, click Yes.
    Be sure the Moderate option is selected then click Next.
    The program will run, If prompted again click Yes
    when the built-in uninstaller is finished click on Next.
    Once the program has searched for leftovers....(be patient here ! ) click Next.
    Check/tick the bolded items Only, then click  DELETE 
    When prompted click on Yes and then on next.   
    put a check on any folders that are found and select delete
    when prompted select yes then on next
    Once done click Finish.

How to use Revo Uninstaller

 

 

Then.......(You may already have Malwarebytes installed on your computer.......if you have then simply Update it and run a scan !)

 

If not........

 

Download MalwareBytes Anti-Malware to your desktop.

    Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
    Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
    Click Scan at the top of the screen and hit Detection and Protection.
    Choose Custom Scan and click Scan Now.
    Check the box next to Scan for rootkits.
    MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
    Your computer is now being scanned, please do not use your computer during the scan.

    If no threats were found, click View detailed log.
        Click Export and save the log as a .txt file on your Desktop or another location.

    If the scan detected any threats, click Apply Actions.
        To complete any actions taken you will be prompted to restart your computer...click on Yes.
        After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
        Check the box next to Scan Log. Choose the most current scan and click View.
        Click Export and save the log as a .txt file on your Desktop or another location.

Providing the MalwareBytes' Anti-Malware log file

    Copy & Paste the log file you just saved to your next reply for further review.


Edited by Condobloke, 06 September 2014 - 04:52 PM.

Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#3 Marchella

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Posted 06 September 2014 - 03:00 PM

Wow, thank you CondoBloke!

 

In the meanwhile I managed to delete Spyhunter through Ccleaner when my internet connection was switched off, and I deleted the files too.

Still, i'm going to do as you said and I will attach the log, as i'm sure I have some more evil stuff on my computer which Malware Bytes might find.

 

Thank you for your help and thumbs up for your signature, I totally agree.



#4 Condobloke

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Posted 10 September 2014 - 04:34 AM

Is all well ?

 

We are here to help


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#5 Marchella

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Posted 20 September 2014 - 03:25 AM

Hello again,

 

Sorry, took me a while... 

So like I said, I managed to delete the program, and my computer seems to work better, except my chrom crushes from time to time, and I have a problem with the sound (when I liste to music, it often gets stuck - there's like a long stretching of the sound, or sometimes there are few seconds of silence).

The first time I ran MalwareBytes it found many threats. After your reply, I ran the custom scan like you said. It took less than 10 minuts (last time it was much longer) and no threats were found (but I noticed the FileSystem was disabled). Here is the log, looking forward to your insights...

Thank you!

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 20/09/2014
Scan Time: 11:07:28
Logfile: scan20-9.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.09.20.01
Rootkit Database: v2014.09.19.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Yael
 
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 314142
Time Elapsed: 6 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)





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