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I cannot uninstall Muvic Smartbar


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2 replies to this topic

#1 Ocelot14

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Posted 01 September 2014 - 03:37 PM

Hi there. I have exactly the same problem in that I cannot uninstall Muvic Smartbar. I have 2 entries for it in the uninstall list, and clicking uninstall on either seems to do nothing.

 

29p6csh.png

 

I have ran RogueKiller as described above, and the log file that generated is shown below:

 

RogueKiller V9.2.9.0 [Jul 11 2014] by Adlice Software

 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Ryan [Admin rights]
Mode : Scan -- Date : 09/01/2014  21:14:10
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 14 ¤¤¤
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0EA3820A-0861-4D70-A349-D7E83B755FA4} | DhcpNameServer : 82.132.254.2 82.132.254.3  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D71AC328-9651-4E99-BB3C-2CEBC4349D65} | DhcpNameServer : 194.168.4.100 194.168.8.100  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0EA3820A-0861-4D70-A349-D7E83B755FA4} | DhcpNameServer : 82.132.254.2 82.132.254.3  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{D71AC328-9651-4E99-BB3C-2CEBC4349D65} | DhcpNameServer : 194.168.4.100 194.168.8.100  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{0EA3820A-0861-4D70-A349-D7E83B755FA4} | DhcpNameServer : 82.132.254.2 82.132.254.3  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{D71AC328-9651-4E99-BB3C-2CEBC4349D65} | DhcpNameServer : 194.168.4.100 194.168.8.100  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-1027061406-17704716-1854525543-1000\Software\Microsoft\Internet Explorer\Main | Start Page : www.google.com  -> FOUND
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-1027061406-17704716-1854525543-1000\Software\Microsoft\Internet Explorer\Main | Start Page : www.google.com  -> FOUND
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-1027061406-17704716-1854525543-1000\Software\Microsoft\Internet Explorer\Main | Search Page : www.google.com  -> FOUND
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-1027061406-17704716-1854525543-1000\Software\Microsoft\Internet Explorer\Main | Search Page : www.google.com  -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ HOSTS File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: NOT LOADED [0xc000036b]) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST9500325AS +++++
--- User ---
[MBR] 5228e8e07f1e639ccfaeaaf23b9bd775
[BSP] f67f62fcf9fc2e786fe7b7df3e43d876 : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13285 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 27209728 | Size: 100 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 27414528 | Size: 463553 MB
User = LL1 ... OK
User = LL2 ... OK
 
 
============================================
RKreport_SCN_09012014_210406.log
 
Please help!

Edited by Ocelot14, 01 September 2014 - 03:38 PM.


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#2 nasdaq

nasdaq

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Posted 06 September 2014 - 08:44 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 nasdaq

nasdaq

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Posted 11 September 2014 - 09:10 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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