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Lately computer running very slow


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10 replies to this topic

#1 wishmd

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Posted 05 September 2014 - 02:29 PM

Speed has been deteriorating over the past several weeks, to the point that it takesminutes to load Firefox, for example. But it's not just Firefox - it's everything. I've done clean-up with CCleaner, removed some bad stuff with SpyHunter, makes no difference.

 

In Firefox I often get into freezes due to plugins stopping or not responding.

 

I'm at a loss now. Hope you can help decipher this. Thanks.


Edited by wishmd, 05 September 2014 - 02:30 PM.


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#2 Alex&Vanko

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Posted 05 September 2014 - 03:39 PM

Hi wishmd and :welcome:

Uninstall Spyhunter from Add/Remove programs

 

Make a screenshot from Task manager but set tick to see processes from all users.Post it here.Whole one may be more than one screenshot.

 

Download Screen317 Security Check HERE  and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

Please download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

 

To see components and temperature:

How to use Speccy

 

Thank you!



#3 wishmd

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Posted 05 September 2014 - 06:18 PM

Thank you for your prompt reply!

I have uninstalled SpyHunter.

Attached are the files and screen shots you requested.

 

And thanks much for your help! :thumbup2: Attached File  checkup.txt   755bytes   3 downloadsAttached File  ScreenShot-Processes-1.jpg   135.26KB   0 downloadsAttached File  ScreenShot-Processes-2.jpg   137.3KB   0 downloadsAttached File  ScreenShot-Processes-3.jpg   132.27KB   0 downloads

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Gil (administrator) on 05-09-2014 at 19:09:35
Running from "C:\Documents and Settings\Gil\desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 192.43.244.18
127.0.0.1       localhost
127.0.0.1 activate.adobe.com
127.0.0.1 hl2rcv.adobe.com
127.0.0.1 t3dns.adobe.com
127.0.0.1 3dns-1.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-4.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com
127.0.0.1 activate.wip2.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 activate.wip4.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-1.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com

There are 89 more lines starting with "127.0.0.1"

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (09/05/2014 06:52:45 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/09/05 18:52:45.093]: [00002376]: Initialize TwdsMain Class failed!

 

Error: (09/05/2014 06:52:45 PM) (Source: Brother BrLog) (User: )
Description: TWN BrtTWN: [2014/09/05 18:52:45.093]: [00002376]: ##### Fatal ERROR!! Create STI-device failed! #####

 

Error: (09/05/2014 05:40:16 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Google Drive -- Error 1904. Module C:\Program Files\Google\Drive\googledrivesync32.dll failed to register.  HRESULT -2147023782.  Contact your support personnel.

 

Error: (09/05/2014 05:09:50 PM) (Source: MsiInstaller) (User: GIL-PC)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

 

Error: (09/05/2014 03:17:40 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 30.0.0.5269, faulting module mozalloc.dll, version 30.0.0.5269, fault address 0x0000141b.
Processing media-specific event for [plugin-container.exe!ws!]

 

Error: (09/05/2014 03:17:34 PM) (Source: Application Error) (User: )
Description: Faulting application memturbo.exe, version 1.0.0.1, faulting module memturbo.exe, version 1.0.0.1, fault address 0x00028bda.
Processing media-specific event for [memturbo.exe!ws!]

 

Error: (09/05/2014 01:12:10 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 30.0.0.5269, faulting module mozalloc.dll, version 30.0.0.5269, fault address 0x0000141b.
Processing media-specific event for [plugin-container.exe!ws!]

 

Error: (09/05/2014 00:43:51 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Google Drive -- Error 1904. Module C:\Program Files\Google\Drive\googledrivesync32.dll failed to register.  HRESULT -2147023782.  Contact your support personnel.

 

Error: (09/05/2014 00:10:27 PM) (Source: MsiInstaller) (User: GIL-PC)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.

 

Error: (09/04/2014 10:20:10 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 30.0.0.5269, faulting module mozalloc.dll, version 30.0.0.5269, fault address 0x0000141b.
Processing media-specific event for [plugin-container.exe!ws!]

System errors:
=============
Error: (09/05/2014 02:55:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

 

Error: (09/05/2014 02:55:04 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

 

Error: (09/05/2014 02:53:19 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume1

 

Error: (09/05/2014 01:50:04 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (09/05/2014 11:50:00 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

 

Error: (09/05/2014 11:50:00 AM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (09/04/2014 10:01:21 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

 

Error: (09/03/2014 09:12:17 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

 

Error: (09/03/2014 09:12:17 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

 

Error: (09/03/2014 09:03:09 PM) (Source: Service Control Manager) (User: )
Description: The COMODO Internet Security Helper Service service terminated unexpectedly.  It has done this 1 time(s).

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.2.32128 - BitTorrent Inc.)
Dashlane (HKCU\...\Dashlane) (Version: 3.0.6.69630 - Dashlane SAS)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{132D27B8-C656-44BD-8C16-73C54EA8A85F}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 2.8.2 - Dropbox, Inc.)
Google Chrome (HKCU\...\Google Chrome) (Version: 37.0.2062.103 - Google Inc.)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Deployment Toolkit 2010 Update 1 (5.1.1642.01) (HKLM\...\{6CD6187B-503B-4976-9334-94D4CE8261B6}) (Version: 5.1.1642.1 - Microsoft)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Primary Interoperability Assemblies 2005 (HKLM\...\{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 (HKLM\...\{EDEA8AB7-7683-4ED2-AA19-E6C078064C0D}) (Version: 3.0.5305.0 - Microsoft Corporation)
Microsoft_VC80_ATL_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.3f3 - Unity Technologies ApS)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows Internet Explorer 7 (KB980182) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
WeatherEye (HKCU\...\WeatherEye) (Version:  - )
Windows Installer Clean Up (HKLM\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live Photo Gallery (HKLM\...\{2D4F6BE3-6FEF-4FE9-9D01-1406B220D08C}) (Version: 12.0.1329.0201 - Microsoft Corporation)
Windows Live Writer (HKLM\...\{9176251A-4CC1-4DDB-B343-B487195EB397}) (Version: 12.0.1370.0325 - Microsoft Corporation)
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Media Encoder 9 Series (Version: 9.00.2980 - Microsoft Corporation) Hidden
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )

 

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 1023.48 MB
Available physical RAM: 428.03 MB
Total Pagefile: 2461.24 MB
Available Pagefile: 1541.97 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.82 MB

 

========================= Partitions: =====================================

2 Drive c: (Local Disk) (Fixed) (Total:232.88 GB) (Free:123.81 GB) NTFS
5 Drive i: (Local Disk) (Fixed) (Total:232.88 GB) (Free:105.84 GB) NTFS

 

========================= Users: ========================================

User accounts for \\GIL-PC

Administrator            ASPNET                   Gil                     
Guest                    HelpAssistant            SUPPORT_388945a0        

**** End of log ****


Edited by hamluis, 06 September 2014 - 12:32 PM.


#4 Alex&Vanko

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Posted 06 September 2014 - 07:53 AM

SpyHunter by Enigma Software is a program that was previously listed as a rogue product on the Rogue/Suspect Anti-Spyware Products List because of the company's history of employing aggressive and deceptive advertising. It has since been delisted but in my opinion it is a dubious program which is not very effective compared to others with a proven track record and I would not trust all the detections provided by its scanning engine.

Newer versions of SpyHunter apparently installs it's own "Compact OS" and uses Grub4Dos loader to execute on boot up. The user no longer sees the normal Windows boot menu but instead sees the GRUB menu. For some folks this has resulted in SpyHunter causing a continuous loop when attempting to boot.

Further, AV-Test has not included SpyHunter in the comprehensive testing analysis that would reveal how SpyHunter compares to the best anti-spyware in terms of protection, repair and usability. The reason for this is that the publisher, Enigma Software, has not been cooperative in submitting SpyHunter for testing at AV-Test.

When searching for unfamiliar or unknown malware on the Internet, it is not unusual to find numerous hits from untrustworthy and scam sites which misclassify detections or provide misleading information. This is deliberately done more as a scam to entice folks into buying an advertised fix or using a free removal tool. SpyHunter (SpyHunter-Installer.exe) is one of the most common "so-called" removal tools pushed by these sites.

If you have downloaded and scanned with SpyHunter, any detection results should be viewed with suspicion. My personal recommendation would be to remove the program and replace it with a trustworthy alternative.

How to Uninstall SpyHunter


Trustworthy alternatives.
* Malwarebytes Anti-Malware
* SUPERAntiSpyware

 

credits to quietman7



#5 Alex&Vanko

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Posted 06 September 2014 - 08:42 AM

Ok wishmd.Maybe you had before software CounterSpy or VIPRE Antivirus?

Also you have two antiviruses which is not recommended.I suggest to uninstall Lavasoft Ad-Aware.

2 Drive c: (Local Disk) (Fixed) (Total:232.88 GB) (Free:123.81 GB) NTFS
5 Drive i: (Local Disk) (Fixed) (Total:232.88 GB) (Free:105.84 GB) NTFS

Is it one hard disk or two and C; and then i: no sequence?

Strange I did not see Mozilla,flash player and protection software in install list.

Do you have MemTurbo by Sammsoft?

To use separate Firewall is for people with specific needs.If you have done some blocks may occur system stability and performance.I mean if you are not familiar.Comodo Firewall I do not recommend.

Emsisoft Online Armor or Private Firewall from free ones a suggest.

 

Thank you!



#6 wishmd

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Posted 06 September 2014 - 10:56 AM

I had a VIPRE trial at one time, long time ago, but have not used it since. Have not used CounterSpy.

I don't know why Ad-Aware is showing up. I uninstalled it long ago.

Drive I: is an external hard drive using USB port.

Mozilla, Flashplayer and AVAST antivirus are installed. Don't know why they are not showing up. I typically use Firefox, although I have Chrome installed.

I have MemTurbo, but used it only in the last two days, hoping to recover some RAM. Had not used it in several years.

If I install PrivateFirewall, should I remove AVAST?

Did you notice anything else from the processes list and files I sent you?

 

Thanks much! :thumbup2:



#7 Alex&Vanko

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Posted 07 September 2014 - 06:10 AM

I don`t know of any Ad Aware and Vipre removal tool.

Drive I: is an external hard drive using USB port.

But it is named local.

Mozilla, Flashplayer and AVAST antivirus are installed.

Where? On local or external hard disk?

I have MemTurbo, but used it only in the last two days, hoping to recover some RAM

Do not use optimizer programs.I recommend to uninstall it.

Can you remember what have you done exactly before

over the past several weeks

No, keep Avast it is an antivirus.Private Firewall is firewall.Comodo is complicated I think.You didn`t answer have you done some blocks and are you familiar with it.

 

Thank you!



#8 wishmd

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Posted 07 September 2014 - 09:56 AM

Drive I: is an external hard drive using USB port.

But it is named local.

 

I have no idea about this. The external drive is readily accessible and I have stored quite a lot there without problems. Does this  have an impact on the slowness of the computer?

 

Mozilla, Flashplayer and AVAST antivirus are installed.

Where? On local or external hard disk?

 

They are on the C drive, in Program Files.

 

I have MemTurbo, but used it only in the last two days, hoping to recover some RAM

Do not use optimizer programs.I recommend to uninstall it.

Can you remember what have you done exactly before

 

OK, I can do that. I have used optimizers, such as Tuneup Utilities, CClean and Advanced SystemCare7. Exactly when and how, I cannot say. I have done this periodically whenever the system starts running slow. Ran all three of them recently.

 

No, keep Avast it is an antivirus.Private Firewall is firewall.Comodo is complicated I think.You didn`t answer have you done some blocks and are you familiar with it.

 

I have been using Comodo for a while now, don't seem to have a problem with it. It is set to ask if files should be blocked, but so far I have not actually blocked anything. It is set to ask each time, unless a previous check has been saved already.

 

By the way, on one of the files I sent you, there were several errors recorded over the last several days. Did you see anything there that might be a flag?

 

Many thanks.



#9 Willy22

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Posted 07 September 2014 - 02:14 PM

- Use Piriform's Speccy to make a snapshot of your system and post the link in your next reply.

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

- Install PcWinTech's Cleanmem. It reduces memory usage every 15 minutes. Especially when you have only 1 GB of memory and Chrome installed. Did you install Chrome recently ?

- How old is your hard disk ? The fact that your system was getting slower gradually leads me to believe that your HDD is dying. But Speccy could/will provide more details on that.



#10 wishmd

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Posted 07 September 2014 - 05:10 PM

Below is the Speccy result.

I will download CleanMe, as  you suggested.

I have had Chrome on this computer for a long time, but now rarely use it (I did recently when Firefox was very slow, or freezing due to a plugin not responding, like Flash, or some other)... but at the time it made no difference. Should I uninstall Chrome?

 

Oddly, since I followed the previous instructions, the system has sped up, but it's still slower than it used to be.

Thanks for your help!

 

I don't know how old the hard disk, probably more than 5 years - I received the PC as a gift from a relative and it was used at the time.

 

http://speccy.piriform.com/results/MBi4eUIYYAYvKX6u8LM2agC



#11 Willy22

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Posted 08 September 2014 - 08:32 AM

- Yes, it seems your harddisk is in the process of dying. SMART feature #C5 is at 9. Installation date was back in 2009.

http://en.wikipedia.org/wiki/S.M.A.R.T.

- Memory usage is VERY high (79%). Installing Cleanmem helps to reduce memory usage. An additional way to speed up your system is to replace the 2 512 MB memory modules with e.g. 1 GB ones. But can your system handle more memory ?

http://www.crucial.com/usa/en/systemscanner

- Do you have a XP installation disk/CD ? Then you can re-install XP on the new hard disk.

- Update the BIOS on the MSI motherboard.






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