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Windows not starting


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3 replies to this topic

#1 spbcooperator

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Posted 05 September 2014 - 04:53 AM

I am having problems starting up my laptop pc.

 

When I switch on I get the windows error recovery screen.  When I select normal start I get as far as the starting windows screen, then it goes to a dark grey screen with just my mouse curser (which moves) and nothing elese.

 

I safe mode it gets as far as loading AtiPcie.sys - same in safe mode with command prompt.

 

Any advice?

 

Steve



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#2 dicke

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Posted 05 September 2014 - 08:50 PM

Hi,

If you have the installation disk I'd boot from that and run a startup repair.

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 kriswithak57

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Posted 06 September 2014 - 04:40 PM

Try discharging your computer, un plug every device, usb, cable AC adapter and remove your Battery. Then, press your power button

for 20-30 seconds. then replace your battery, and restart.



#4 rockysosua

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Posted 06 September 2014 - 05:36 PM

That can be a great trick for certain situations, but in this case, Windows attempts to boot up, so it's unrelated to clearing the CMOS as your suggestion does.

 

Dicke has posted the ideal solution for now, to try to effectuate a start up repair.


Edited by hamluis, 07 September 2014 - 09:38 AM.
Removed unnecessary quotebox - Hamluis.

All is well in Paradise.




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