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Skype Audio Issues When Screen Sharing


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#1 sean999

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Posted 05 September 2014 - 01:32 AM

I’m using a new laptop (Lenovo Z50) with Windows 8.1. I am trying to use the sharing screen option on Skype to simultaneously watch a video with someone. I am playing the video on my laptop. The other person cannot hear the audio. She can see the video fine. I can see the video and hear the audio on my laptop fine. The problem is the transfer of audio to her computer from my laptop via Skype.
 
I have been trying to google a solution. It is possible that the problem MAY be related to my new laptop not having a “Stereo Mix” sound option. My new laptop has “Conexant SmartAudio HD.”  There are no other sound options for my current laptop, and I have enabled “show disabled options” in the Control Panel to be sure.
 
Please help me before I go insane.

Edited by sean999, 05 September 2014 - 02:35 AM.


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#2 sean999

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Posted 05 September 2014 - 02:50 PM

For those interested, these links offer greater description of the issue and perhaps offer POTENTIAL solutions to the problems. Unfortunately, I don't know that I am computer literate enough to implement these potential fixes myself.
 
 
 





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