Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser Not Working


  • This topic is locked This topic is locked
2 replies to this topic

#1 Slim Nelson

Slim Nelson

  • Members
  • 223 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:03:18 AM

Posted 04 September 2014 - 10:03 PM

Whats going on: Neither my firefox or internet explorer are working and other programs like winamp and fl studio. Computer has started running slow since I installed java.

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16563
Run by Slim Nelson at 22:59:45 on 2014-09-04
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.1.1033.18.2939.1544 [GMT -4:00]
.
AV: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\XWidget\xwidget.exe
C:\Program Files\StartKiller\StartKiller.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\TUProgSt.exe
C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
uRun: [XWidget] c:\program files\xwidget\xwidget.exe
uRun: [Start Killer] c:\program files\startkiller\StartKiller.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0067-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_67-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{825B33BE-B132-4B14-8FCD-772A71591EED} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\slim nelson\appdata\roaming\mozilla\firefox\profiles\9z23u3nt.default\
FF - plugin: c:\program files\microsoft silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_70.dll
.
============= SERVICES / DRIVERS ===============
.
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2014-7-13 243128]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-7-29 115008]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2014-2-28 20384]
R2 eamonm;eamonm;c:\windows\system32\drivers\eamonm.sys [2010-9-3 137144]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2010-11-4 810144]
R2 epfwwfpr;epfwwfpr;c:\windows\system32\drivers\epfwwfpr.sys [2010-7-29 96920]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-3-1 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-3-1 701512]
R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2013-7-10 270704]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-9-30 7168]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-3-1 22856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2014-2-28 954368]
S3 MAYA44;usb-audio.de driver for Maya44;c:\windows\system32\drivers\Maya44.sys [2014-4-28 384064]
S3 pgusbmme;usb-audio.de MME-Adapter;c:\windows\system32\drivers\pgusbmm3.sys [2014-4-28 39488]
S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2013-7-10 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
.
=============== File Associations ===============
.
FileExt: .js: jsfile="c:\program files\adobe\adobe dreamweaver cs6\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs6\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-09-05 02:26:37 -------- d-----w- c:\windows\ERUNT
2014-09-05 02:26:34 -------- d-----w- C:\JRT
2014-08-28 03:39:16 2054656 ----a-w- c:\windows\system32\win32k.sys
2014-08-28 03:39:15 297984 ----a-w- c:\windows\system32\gdi32.dll
2014-08-20 21:42:06 -------- d-----w- c:\programdata\Oracle
2014-08-18 01:02:26 -------- d-----w- c:\users\slim nelson\appdata\roaming\WildTangent
2014-08-18 01:00:12 -------- d-----w- c:\program files\WildGames
2014-08-14 00:47:57 -------- d-----w- c:\program files\ASIO4ALL v2
2014-08-13 03:45:23 99480 ----a-w- c:\windows\system32\infocardapi.dll
2014-08-13 03:45:23 619664 ----a-w- c:\windows\system32\icardagt.exe
2014-08-13 03:45:22 8856 ----a-w- c:\windows\system32\icardres.dll
2014-08-13 03:45:15 35480 ----a-w- c:\windows\system32\TsWpfWrp.exe
2014-08-08 04:00:13 -------- d-sh--w- C:\found.000
.
==================== Find3M  ====================
.
2014-07-24 17:58:33 1810432 ----a-w- c:\windows\system32\jscript9.dll
2014-07-24 17:51:52 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-07-24 17:51:19 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-07-24 17:49:47 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-07-24 17:49:38 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-07-24 17:48:28 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-07-24 17:48:21 11776 ----a-w- c:\windows\system32\mshta.exe
2014-07-13 23:28:44 243128 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2014-07-08 00:46:44 2048 ----a-w- c:\windows\system32\tzres.dll
2014-06-14 00:44:11 638400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2014-06-14 00:33:17 37376 ----a-w- c:\windows\system32\cdd.dll
.
============= FINISH: 23:00:43.79 ===============
 

Attached Files


Hulk_Tag.png


BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:18 AM

Posted 09 September 2014 - 10:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/546939 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,730 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:18 AM

Posted 14 September 2014 - 10:05 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users