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Internet Explorer won't run with W 8.1


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16 replies to this topic

#1 jnewell

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Posted 04 September 2014 - 04:05 PM

Hi there all,

My pc is a toshiba sat 850 running windows 8.1   I  normally use the Chrome browser but have had a need to run Internet Explorer recently. I find that IE 11 simply doesn't work. The cursor goes circular for say 5 secs and then stops. If I go to programfiles/internet explorer or X86 (the same)  and directly double click on them then I have the same no progress.

I have checked on the Microsoft support site and switched off IE11 and restarted the PC, then gone back and reslected IE and restarted but this has not made any difference. As far as I am aware there are no adverse effects except that I cannot use Internet Explorer. Chrome is my preferred bowser. I have another PC where Chrome is my preferred browser, but I can invoke IE11  on that one when I need to. Can you give me any help on this. Microsoft just say 'reload the original s/w: but this would involve losing all the 3rd party s/w I have installed and I really don't want to do that. ... Help please...

Best wishes ... John Newell



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#2 rockysosua

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Posted 04 September 2014 - 04:59 PM

There's an optional Windows update (KB2919394) that is known to cause problems with IE11. (

If it's installed, you could uninstall it and reboot, to see if that cures the problem and if it doesn't, you can put it back in, if you wish.


All is well in Paradise.

#3 jnewell

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Posted 05 September 2014 - 10:47 AM

Hi,

Thanks for the reply. I have now tried removing KB2919394 and rebooting but this has made no difference. Thanks anyway. Anyone got any other ideas??

Thanks ... John

 



#4 jnewell

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Posted 12 September 2014 - 12:52 PM

Additional info. I've found that if I try invoking IE11 from the tiles, I get a message to the effect that Internet Explorer is not responding.. checking with microsft for a solution. But I don't hear anything more. eg No response from microsoft with possible solutions. Looking thru forums lots of people seem to have a similiar problem but there is no definitive answer. If I try to download a new version of IE11 I am told that I am fortunate enough to already have the latest version of IE11.  If I go to Control Panel IE doesn't appear in the installed programs list. I've also read that it's an integralpart of W8.1 and can't be uninstalled and reinstalled. I've tried removing it in  Options rebooting then adding it in Options etc, but this makes no improvement. Any one any ideas please??? Please?

John Newell



#5 Cobalt006

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Posted 12 September 2014 - 02:12 PM

There is a program called  Windows repair. I have had luck with it fixing IE11. You can give it a shot and see if it helps out.

 

 

 

 

Windows Repair (All In One)



#6 jnewell

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Posted 12 September 2014 - 03:34 PM

Hi there,

thanks for your response. I see from hovering my cursor over the link that it is actually the "reimage" software download site. I have had problems with the reimage site in the past and don't feel inclined to use it. It was slipped in to another download site and I accidentally clicked on it and paid for it thinking I was getting something else. I did get my money back in the end, after a number of google searches and actually copying statements from their CEO to them. Once bitten twice shy. I didn't run their software when it was erroneously downloaded, so I can't actually say whether it would work or not. I'm afraid I am a bit suspicious of people who want to help you but then demand money, having shown you that you have multiple problems with your OS. My experience is that many sites will do a free scan, try and scare you, then take your money. I have found by testing that one program will clear your errors and s/w problems. Another suppliers s/w run immediately afterwards will find further problems and once 'cleared' the original s/w will then find further errors again. I have spoken to the suppliers concerned and they say that many errors are insignificant and one 'cleaner' will class them as problems and another won't. Really Microsoft should come up with some registry and OS correction s/w. They (Microsoft) own the s/w (we only license it). If it was a car we would take it back to the dealer!

 

Anyway, after the rant, thanks for your reply. I'm still relatively open minded to suggestions but if I have to pay for the solution then I want a no result, no charge option. Microsoft need to have a better solution than reload the original s/w.

 

Best wishes ... John



#7 rockysosua

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Posted 12 September 2014 - 03:39 PM

Have you reset Internet Options(same as Internet Explorer)  back to defaults from the Control Panel yet?


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#8 jnewell

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Posted 12 September 2014 - 04:09 PM

Yes thanks, did that a few days ago. Just done it again to be sure. Makes no difference.

Thanks ... best wishes ... John 



#9 Cobalt006

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Posted 12 September 2014 - 05:16 PM

Sorry to hear this. But the tool here is free. Never have had a problem with it. Other then That it would have been to remove from the Control Panal . Which I see you have already tried. Maybe some here will have a Ideal.


Edited by Cobalt006, 12 September 2014 - 05:17 PM.


#10 rockysosua

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Posted 12 September 2014 - 06:00 PM

Here's a "fixit" page from Microsoft where you'll find several fixit's for IE.

You can run them all, if you like. The only inconvenience is having to reboot each time.

Maybe you'll get lucky.

I have a couple of fixit tools that I keep on hand for repairing older versions and have had some success with them.

 

PS: Here's a radical idea. I have done similar jobs in Windows with a lot of success.

It goes like this.

I send you a zipped Internet Explorer folder from Programs and another from Programs86, from one of my own WIn 8.1 machines (if yours is 8, I have that too) and you delete your folder and replace it with mine. I can also send a tool called Unlocker that will delete the IE folder, even if it is protected and normally, undeleteable.

When I say "send you", I'm referring to a link to my Box account. I would copy the folders, zip them up, upload them to Box, then paste in the link here or in a PM for you to download them.


Edited by rockysosua, 12 September 2014 - 06:12 PM.

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#11 dc3

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Posted 13 September 2014 - 10:38 AM

 
Please download and install Windows Repair (All in one)
 
To open the program click on the Start orb.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 jnewell

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Posted 14 September 2014 - 05:48 AM

Hi there,

I have done as requested and my problem with Internet Explorer has been solved. It now runs. The tweaking.com s/w  seems to bring together several exitin utilities and add to them... It looks like a really worthwhile product and I will be making a donation. It's early days but this sort of work needs to be encouraged. I am going to have to revisit my earlier posted comments as I feel I may have made a mistake. Perhaps I was trying to download 'reimage' and got a something different, but it certainly wasn't anything like this tweaking.com suite. It was more like an iffy registry cleaner which didn't really do anything. Anyway to restate ... I am pleased with the results achieved. 

 

The log file is included below. I copied and pasted as I couldn't see a way to attach the file. The only side effect I've noticed so far is that my Google Chrome preferences have been lost and Chrome now goes to conduit but that is not a major issue - I can change the preferences easily enough. Thanks for your help in this, 

 

Tweaking.com - Windows Repair v2.8.9
--------------------------------------------------------------------------------
 
System Variables
--------------------------------------------------------------------------------
OS: Windows 8.1
OS Architecture: 64-bit
OS Version: 6.3.9600
OS Service Pack: 
Computer Name: SATP850
Windows Drive: C:\
Windows Path: C:\WINDOWS
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\John
Current Profile SID: S-1-5-21-2418311204-2724453552-20874875-1002
Current Profile Classes: S-1-5-21-2418311204-2724453552-20874875-1002_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\WINDOWS\ServiceProfiles
Local Settings AppData: C:\Users\John\AppData\Local
--------------------------------------------------------------------------------
 
System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 02:03:37
 
Process Count: 120
Commit Total: 2.19 GB
Commit Limit: 15.89 GB
Commit Peak: 2.81 GB
Handle Count: 38505
Kernel Total: 517.40 MB
Kernel Paged: 324.39 MB
Kernel Non Paged: 193.01 MB
System Cache: 1.96 GB
Thread Count: 1452
--------------------------------------------------------------------------------
 
Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.89 GB
Memory Used: 2.01 GB(25.4377%)
Memory Avail.: 5.89 GB
--------------------------------------------------------------------------------
 
Cleaning Memory Before Starting Repairs...
 
Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.89 GB
Memory Used: 1.56 GB(19.7439%)
Memory Avail.: 6.34 GB
--------------------------------------------------------------------------------
 
Starting Repairs...
   Started at (14/09/2014 11:06:25)
 
01 - Reset Registry Permissions
   Restore Windows 8 Default Registry Permissions
   Start (14/09/2014 11:06:31)
 
Decompressing & Updating Windows 8 Permission File hkud.txt
Done,  0.42 seconds.
 
 
Decompressing & Updating Windows 8 Permission File hkcu.txt
Done,  0.31 seconds.
 
 
Decompressing & Updating Windows 8 Permission File hkcr.txt
Done,  1.05 seconds.
 
 
Decompressing & Updating Windows 8 Permission File hklm.txt
Done,  2.3 seconds.
 
   Running Repair Under System Account
   Running Repair Under Current User Account
   Done (14/09/2014 11:09:48)
 
03 - Reset Service Permissions
   Start (14/09/2014 11:09:48)
   Running Repair Under System Account
   Done (14/09/2014 11:10:15)
 
04 - Register System Files
   Start (14/09/2014 11:10:15)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:12:57)
 
05 - Repair WMI
   Start (14/09/2014 11:12:57)
 
   Starting Security Center So We Can Export The Security Info.
 
   Exporting Antivirus Info...
   Windows Defender Exported.
   avast! Antivirus Exported.
 
   Exporting AntiSpyware Info...
   Windows Defender Exported.
   avast! Antivirus Exported.
 
   Exporting 3rd Party Firewall Info...
   No Firewall Products Reported.
 
   Running Repair Under Current User Account
   Done (14/09/2014 11:22:26)
 
06 - Repair Windows Firewall
   Start (14/09/2014 11:22:26)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:23:24)
 
07 - Repair Internet Explorer
   Start (14/09/2014 11:23:24)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:25:55)
 
08 - Repair MDAC/MS Jet
   Start (14/09/2014 11:25:55)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:26:44)
 
09 - Repair Hosts File
   Start (14/09/2014 11:26:44)
   Running Repair Under System Account
   Done (14/09/2014 11:26:45)
 
10 - Remove Policies Set By Infections
   Start (14/09/2014 11:26:45)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:26:47)
 
11 - Repair Start Menu Icons Removed By Infections
   Start (14/09/2014 11:26:47)
   Running Repair Under System Account
   Done (14/09/2014 11:26:48)
 
12 - Repair Icons
   Start (14/09/2014 11:26:48)
   Running Repair Under Current User Account
   Done (14/09/2014 11:26:49)
 
13 - Repair Winsock & DNS Cache
   Start (14/09/2014 11:26:49)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:27:22)
 
15 - Repair Proxy Settings
   Start (14/09/2014 11:27:22)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:27:24)
 
17 - Repair Windows Updates
   Start (14/09/2014 11:27:24)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (14/09/2014 11:28:29)
 
18 - Repair CD/DVD Missing/Not Working
   Start (14/09/2014 11:28:29)
   iTunes not found, not applying UpperFilters iTunes Reg Key
   Done (14/09/2014 11:28:29)
 
19 - Repair Volume Shadow Copy Service
   Start (14/09/2014 11:28:29)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:02)
 
21 - Repair MSI (Windows Installer)
   Start (14/09/2014 11:29:02)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:15)
 
23.01 - Repair bat Association
   Start (14/09/2014 11:29:15)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:17)
 
23.02 - Repair cmd Association
   Start (14/09/2014 11:29:17)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:20)
 
23.03 - Repair com Association
   Start (14/09/2014 11:29:20)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:22)
 
23.04 - Repair Directory Association
   Start (14/09/2014 11:29:22)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:24)
 
23.05 - Repair Drive Association
   Start (14/09/2014 11:29:24)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:26)
 
23.06 - Repair exe Association
   Start (14/09/2014 11:29:26)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:28)
 
23.07 - Repair Folder Association
   Start (14/09/2014 11:29:28)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:31)
 
23.08 - Repair inf Association
   Start (14/09/2014 11:29:31)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:33)
 
23.09 - Repair lnk (Shortcuts) Association
   Start (14/09/2014 11:29:33)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:35)
 
23.10 - Repair msc Association
   Start (14/09/2014 11:29:35)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:37)
 
23.11 - Repair reg Association
   Start (14/09/2014 11:29:37)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:40)
 
23.12 - Repair scr Association
   Start (14/09/2014 11:29:40)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:42)
 
24 - Repair Windows Safe Mode
   Start (14/09/2014 11:29:42)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:44)
 
25 - Repair Print Spooler
   Start (14/09/2014 11:29:44)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:29:59)
 
26 - Restore Important Windows Services
   Start (14/09/2014 11:29:59)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:30:33)
 
27 - Set Windows Services To Default Startup
   Start (14/09/2014 11:30:33)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:30:44)
 
28 - Repair Windows 8 App Store
   Start (14/09/2014 11:30:44)
 
Decompressing & Updating Windows 8 Permission File hkcu.txt
Done,  0.22 seconds.
 
   Running Repair Under Current User Account
   Done (14/09/2014 11:31:10)
 
29 - Repair Windows 8 Component Store
   Start (14/09/2014 11:31:10)
   Running Repair Under Current User Account
   Done (14/09/2014 11:58:09)
 
30 - Restore Windows 8 COM+ Unmarshalers
   Start (14/09/2014 11:58:10)
   Running Repair Under System Account
Processing ACL of: <classes_root\Unmarshalers>
 
SetACL finished with error(s): 
SetACL error message: The call to SetNamedSecurityInfo () failed
Operating system error message: Access is denied.
 
   Done (14/09/2014 11:58:12)
 
31 - Repair Windows 'New' Submenu
   Start (14/09/2014 11:58:12)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (14/09/2014 11:58:14)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done at (14/09/2014 11:58:14)
   Total Repair Time: 00:51:51
 
 
...YOU MUST RESTART YOUR SYSTEM...


#13 dc3

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Posted 14 September 2014 - 08:21 AM

The following should take care of Conduit, please run this rather than changing your preferences.

 

Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 jnewell

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Posted 14 September 2014 - 08:52 AM

Hi there,
I've done as suggested and the log is below. I didn't change the delete/remove list although I did look through it. I note that conduit was on the delete list. Also viewpoint (i don't know what this is) and something related to Registry Mechanic which is a registry cleaner I use.
Best wishes ... John Newell
 
 
# AdwCleaner v3.310 - Report created 14/09/2014 at 15:31:56
# Updated 12/09/2014 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : John - SATP850
# Running from : C:\Users\John\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Program Files (x86)\Viewpoint
Folder Deleted : C:\Users\John\AppData\Local\Conduit
Folder Deleted : C:\Users\John\AppData\Local\NativeMessaging
Folder Deleted : C:\Users\John\AppData\Local\Temp\NativeMessaging
Folder Deleted : C:\Users\John\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\John\AppData\LocalLow\Inbox Toolbar
Folder Deleted : C:\Users\John\AppData\Roaming\registry mechanic
Folder Deleted : C:\Users\John\AppData\Roaming\SearchProtect
Folder Deleted : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdfbddbdpnahdahmamlolacimfdbeckk
[!] Folder Deleted : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdfbddbdpnahdahmamlolacimfdbeckk
File Deleted : C:\Users\John\AppData\Local\CRE\kdfbddbdpnahdahmamlolacimfdbeckk.crx
File Deleted : C:\END
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKCU\Software\Google\Chrome\Extensions\kdfbddbdpnahdahmamlolacimfdbeckk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdfbddbdpnahdahmamlolacimfdbeckk
Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\SOFTWARE\MetaStream
Key Deleted : HKLM\SOFTWARE\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17278
 
 
-\\ Google Chrome v37.0.2062.120
 
 
[ File : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Extension] : kdfbddbdpnahdahmamlolacimfdbeckk
 
*************************
 
AdwCleaner[R0].txt - [4610 octets] - [14/09/2014 15:27:53]
AdwCleaner[S0].txt - [4313 octets] - [14/09/2014 15:31:56]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4373 octets] ##########


#15 dc3

dc3

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Posted 14 September 2014 - 09:57 AM

Any other problems?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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