Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Black screen error every time i turn on the computer


  • This topic is locked This topic is locked
2 replies to this topic

#1 ShadowsZD

ShadowsZD

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 04 September 2014 - 01:05 PM

Every time I turn on my computer a message appears saying that Windows couldn't find aiasfacoafiasksf.vbs.

I searched on the internet and it is probably a virus caught from a pen drive.

How can i clean my computer and the infected pen drive?

 

 

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.51.2
Run by CASA at 14:50:24 on 2014-09-04
#Option MBR scan  is disabled.
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.55.1046.18.2045.892 [GMT -3:00]
.
AV: avast! Antivirus *Enabled/Outdated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Outdated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\UnsignedThemesSvc.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\LogMeIn Hamachi\LMIGuardianSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\1.3.22.3\GoogleCrashHandler.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\HydraVision\HydraDM.exe
C:\Windows\System32\javaw.exe
C:\Program Files\Java\jre7\bin\javaw.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\System32\javaw.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://br.hao123.com/?tn=smt_hp_hao123_br
mStart Page = hxxp://br.hao123.com/?tn=smt_hp_hao123_br
uProxyOverride = localhost; 127.0.0.1; <local>
BHO: Fun2Save: {22F26C6F-6170-BC2A-C8CB-23EFD72D6519} - c:\programdata\fun2save\iwrTJSZ.dll
BHO: ExStraSaavinGsu: {36D5B016-2C19-114A-375D-E2132BCB835B} - c:\programdata\exstrasaavingsu\Eqa.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: DealExpress: {D06F0931-BDF0-2285-D320-3A9960F04525} - c:\programdata\dealexpress\nYhAQ9.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"  /MINIMIZED
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [AdobeBridge] <no file>
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe"  -osboot
mRun: [VDownloader] c:\program files\vdownloader\VDownloader.exe /silent
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [asodakaossd] c:\windows\system32\cmd.exe /c start c:\users\casa\appdata\roaming\aiasfacoafiasksf.vbs exit
mRun: [LogMeIn Hamachi Ui] "c:\program files\logmein hamachi\hamachi-2-ui.exe" --auto-start
StartupFolder: c:\users\casa\appdata\roaming\micros~1\windows\startm~1\programs\startup\asodak~1.lnk - c:\windows\system32\cmd.exe
StartupFolder: c:\users\casa\appdata\roaming\micros~1\windows\startm~1\programs\startup\curse.lnk - c:\users\casa\appdata\roaming\curse client\bin\Curse.exe
StartupFolder: c:\users\casa\appdata\roaming\microsoft\windows\start menu\programs\startup\CurseClientStartup.ccip
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xportar para o Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: Interfaces\{66B3FD9E-F0FA-4C22-93CB-33968F4FCDFC} : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{C83E685B-4022-482E-87B3-866CCBDD1D8A} : DHCPNameServer = 10.1.1.1
TCP: Interfaces\{E168764C-B12C-4C91-BFA6-17D1315A11E7} : DHCPNameServer = 7.254.254.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~2\system~1\system~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\32.0.1700.107\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\casa\appdata\roaming\mozilla\firefox\profiles\5fy4oqxg.default\
FF - prefs.js: browser.search.defaulturl - 
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.baixaki.com.br/portal/?utm_source=core&utm_medium=ppi&utm_campaign=portal
FF - prefs.js: network.proxy.http - 71.61.141.239
FF - prefs.js: network.proxy.http_port - 35401
FF - prefs.js: network.proxy.type - 1
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\garena plus\bbtalk\plugins\npplugin\npGarenaTalkPlugin.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.149\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee security scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\casa\appdata\local\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\users\casa\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\users\casa\appdata\roaming\igg\web3d\1.0.0.38\NPIGGWeb3DUpdater.dll
FF - plugin: c:\users\casa\appdata\roaming\igg\web3d\1.0.0.38\NPJoyConnectShell.dll
FF - plugin: c:\users\casa\appdata\roaming\mozilla\firefox\profiles\5fy4oqxg.default\extensions\{97a78363-b868-4b48-ac91-a783a31215af}\plugins\npMinibarPlugin.dll
FF - plugin: c:\users\casa\appdata\roaming\raidcall\plugins\nprcplugin.dll
FF - plugin: c:\users\casa\appdata\roaming\rckr\plugins\nprcplugin.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1165635.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2013-02-27 20:59; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 360HookOem;360HookOem;c:\windows\system32\drivers\360HookOem.sys [2012-7-8 54912]
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-10-4 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-10-4 177864]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2014-1-2 165456]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2012-9-22 242240]
R2 a1851772;System Booster;c:\windows\system32\rundll32.exe [2009-7-13 44544]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-12-19 219136]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2014-1-2 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2014-1-2 50256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2014-1-2 40384]
R2 cpuz135;cpuz135;c:\windows\system32\drivers\cpuz135_x32.sys [2012-6-6 24328]
R2 Hamachi2Svc;LogMeIn Hamachi Tunneling Engine;c:\program files\logmein hamachi\hamachi-2.exe [2014-9-4 1890128]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein hamachi\LMIGuardianSvc.exe [2014-8-8 375056]
R2 TeamViewer8;TeamViewer 8;c:\program files\teamviewer\version8\TeamViewer_Service.exe [2013-2-12 3467768]
R2 UnsignedThemes;Unsigned Themes;c:\windows\UnsignedThemesSvc.exe [2009-7-13 21096]
R2 uxpatch;uxpatch;c:\windows\system32\drivers\uxpatch.sys [2009-7-13 25448]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW73.sys [2012-11-6 84992]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2014-1-2 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2014-1-2 40384]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
R3 tap0901t;TAP-Win32 Adapter V9 (Tunngle);c:\windows\system32\drivers\tap0901t.sys [2012-9-23 27136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-10-23 172192]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2012-12-2 83168]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-7-25 40776]
S3 MotioninJoyXFilter;MotioninJoy Virtual Xinput device Filter Driver;c:\windows\system32\drivers\MijXfilt.sys [2014-1-3 99400]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2012-12-2 181344]
S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 TunngleService;TunngleService;c:\program files\tunngle\TnglCtrl.exe [2012-9-23 746392]
S3 WatAdminSvc;Serviço de Tecnologias de Ativação do Windows;c:\windows\system32\wat\WatAdminSvc.exe [2012-3-29 1343400]
.
=============== File Associations ===============
.
ShellExec: SC2Editor.exe: open="D:/StarCraft II/Support/SC2Editor.exe" "%1"
ShellExec: SC2Switcher.exe: open="D:/StarCraft II/Support/SC2Switcher.exe" "%1"
.
=============== Created Last 30 ================
.
2014-09-04 16:06:46 -------- d-----w- c:\program files\LogMeIn Hamachi
2014-09-03 16:21:42 62576 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{2d2c2df7-f59a-40f4-901b-e0f95ddbd6d9}\offreg.dll
2014-09-02 16:57:41 8581864 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{2d2c2df7-f59a-40f4-901b-e0f95ddbd6d9}\mpengine.dll
2014-09-01 21:41:24 -------- d-----w- c:\program files\CCleaner
2014-08-12 16:56:33 -------- d-----w- c:\users\casa\appdata\local\Glyph
2014-08-12 16:56:32 -------- d-----w- c:\programdata\Glyph
2014-08-09 22:04:01 4 ----a-w- c:\users\casa\appdata\roaming\appdataFr2.bin
2014-08-08 00:39:36 -------- d-----w- c:\programdata\Supreme AdBlocker
.
==================== Find3M  ====================
.
2014-08-05 12:20:02 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-07-09 13:43:13 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-07-09 13:43:13 699056 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2010-01-26 13:11:08 444283 ----a-w- c:\program files\common files\WinPcapNmap.exe
.
============= FINISH: 14:51:40,56 ===============
 


BC AdBot (Login to Remove)

 


m

#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,223 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:11 PM

Posted 08 September 2014 - 07:54 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,223 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:11 PM

Posted 12 September 2014 - 08:55 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users