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#1 bmncool1

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Posted 04 September 2014 - 10:21 AM

I have the browser.exe consuming some of my cpu. It's associated with Google Chrome but I don't have chrome installed. What would be the best way to rid myself of it?

Edited by Queen-Evie, 04 September 2014 - 12:57 PM.
moved from Windows 7 to the appropriate forum


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#2 bmncool1

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Posted 04 September 2014 - 11:40 AM

I've run the ADW and Combofix but they aren't catching it. Malwarebytes didn't either.

#3 Linettelindholm

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Posted 04 September 2014 - 01:16 PM

Try uninstall it from Programs and Features



#4 bmncool1

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Posted 04 September 2014 - 01:31 PM

I did that but it's still running. I re installed it to see if google has any options but I don't see anything there.



#5 Linettelindholm

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Posted 04 September 2014 - 01:48 PM

I did that but it's still running. I re installed it to see if google has any options but I don't see anything there.

Hmm, try right-click the process in task manager and then click search online



#6 bmncool1

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Posted 04 September 2014 - 02:15 PM

that wasn't an option but I did go to file location, and deleted it there but it kept regenerating itself so I kept deleting it in applications in task manager until I could get back to the file and quickly got it deleted before it regenerated again.

.

thanks for your help!



#7 rockysosua

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Posted 04 September 2014 - 05:21 PM

What about doing a System Restore.

Have you tried that?

If it works, you'll still need to go around deleting that .exe file, wherever it might be, otherwise, it could get triggered to start up again.


All is well in Paradise.

#8 Condobloke

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Posted 04 September 2014 - 06:42 PM

G'day bmncool1, and Welcome to BC.

 

 

Please run these for me.....RKill 1st, followed by MBAM (malwarebytes) 2nd.,,,,, NO reboot in between.....then the scans shown after that in the order listed.

 

 

 

Please download and run RKill by Grinler.
 A black DOS box will appear for a short time and then disappear.
 This is normal and indicates the tool ran successfully.
 At most the tool will usually run for about 2 minutes
 Please Copy / Paste the small log back here.

 

The links below are renamed to trick malware.....use them if RKill fails to run

 
    RKill.exe:    http://www.bleepingcomputer.com/download/rkill/dl/10/

       iExplore.exe (renamed rKill.exe):     http://www.bleepingcomputer.com/download/rkill/dl/11/

Rkill.com   RKill Download Link Download Now Rkill.com


Important: Do not reboot your computer until you complete the next step.

 

 

You already have MBAM installed.....please ensure that it is up to date !......and then run a threat scan

 

 

Then::

 

 

 

Please download AdwCleaner by Xplode and save to your Desktop.
 * Double-click on AdwCleaner.exe to run the tool.
 * Vista / Windows 7 / 8 users right-click and select Run As Administrator.
 * Click on the Scan button (only once)
 * AdwCleaner will begin...be patient as the scan may take some time to complete.
 * After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Check the removals and see if you are OK with the list.

* Now
 * Click on the Clean button (only once)
 * Press OK when asked to close all programs and follow the onscreen prompts.
 * Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
 * After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
 * Copy and Paste the contents of that logfile in your next reply.

* A copy of all logfiles are also saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

 

 

Please download Junkware Removal Toolby Thisisu

Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.

Click on Run to initiate the installation.

To avoid potential conflicts, Temporarily Disable your Antivirus

You may want to be offline when you do this.

Run the tool by double-clicking it.

If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Copy and Paste this in your next post..

 

 

 

Run the ESET Online Scanner.
    Hold down Control and click on this link link to open ESET OnlineScan in a new window.
   
    For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    Double click on the esetsmartinstaller_enu.png icon on your desktop.
    Check "YES, I accept the Terms of Use."
    Click the Start button.
    Accept any security warnings from your browser.
    Under scan settings, check "Scan Archives" and "Remove found threats"
    ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    When the scan completes, click List Threats
    Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Click the Back button.
    Click the Finish button.
    NOTE:Sometimes if ESET finds no infections it will not create a log.


Edited by Condobloke, 04 September 2014 - 06:47 PM.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#9 bmncool1

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Posted 05 September 2014 - 07:11 AM

I got it fixed finally. I went to the process in task manager, went to the file location. You have to be quick but you can delete the file "browser.exe"

#10 rockysosua

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Posted 05 September 2014 - 07:39 AM

Good job.

Tenacity is the secret to success. :thumbup2:


All is well in Paradise.

#11 Condobloke

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Posted 05 September 2014 - 06:47 PM

Good news !!....

 

(We are here ....just in case it returns !)


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy




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