Jump to content
Posted 03 September 2014 - 11:02 AM
Posted 03 September 2014 - 11:08 AM
Visually inspect all of your usb ports for physical damage such as bent pins, shorting pins etc.
Also please download and run speccy:
Posted 03 September 2014 - 11:15 AM
Yeah sorry, forgot to post my specs. So here's the Speccy link:
There's a lot of info there.
If you just want my basic specs, go here:
I shall inspect my USB ports now. Should I take pictures of them and post them here?
Posted 03 September 2014 - 11:45 AM
You can take pictures if you suspect a problem. USB ports are pretty hard to get close ups of without a flash light and steady hand.
If there is no damage you can see, it is possible the header the front usb ports are plugged into on the mainboard has a problem. If there is another open header, you could move the connection and see if that fixes the issue.
As for the problem with the 500gb drive, does this drive work on other computers?
Edited by zingo156, 03 September 2014 - 11:53 AM.
Posted 03 September 2014 - 01:58 PM
I did not see any obvious problems in speccy. Have you tested the keyboard at a bios level in the front ports? As in: if you plug the keyboard into the front USB ports, then use the del, F1, F2, F9 right after powering on (one of these keys) to go into the bios? If the keyboard works at a bios level I would suspect a software related issue.
Another thing you could try to rule out a software related issue is boot to a version of linux, something like Mint: http://www.linuxmint.com/download.php
Just boot Mint from a disc or flash drive and see if the front usb ports work there.
If the front ports don't work at a bios level, then this is hardware related. Which means either the header the front ports are connected to on the motherboard has failed (if there is an open one you can move it), or something happened to the cable for the front ports or, the front ports themselves have been damaged or have failed.
Posted 06 September 2014 - 04:53 AM
Thanks for taking your time to analyze my problem, and sorry for the late reply. (I've been busy with replacing my power supply and my graphics card)
Yes, the HDD works on other computers. The problem is not in the devices, because those were only some examples I could think of, my Bluetooth adapter for example also doesn't work, but worked before the problem persisted.
I will try to see if my keyboard works on the front ones in bios, although I highly doubt it, because since this problem began, I completely re-installed Windows two times, so I doubt it's a software problem.
And with the open headers, I don't quite understand what you mean, and how to move them.
Can you please explain?
Edited by cubrilopetar11, 06 September 2014 - 05:04 AM.
Posted 07 September 2014 - 01:14 PM
Here are some examples of usb headers both 2.0 and 3.0
In this picture below, the 2 blue connections are usb 2.0 headers, this is where the front 2.0 usb cable would plug into the motherboard:
In this picture below, there are more examples of usb 2.0 headers on the bottom of the picture in different colors.
This picture below represents both the 3.0 and 2.0 headers that are found on most modern boards:
For the front ports of the computer case to work, the cable that runs to the usb ports must be connected to the motherboard to the correct header. Double check that the cables are all connected to the motherboard correctly, if they are, if you have extra open headers, you could try to move the front usb cable from the header it is connected to now to a new one to see if just that 1 header has a problem.
Edited by zingo156, 07 September 2014 - 01:14 PM.
0 members, 0 guests, 0 anonymous users