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12 replies to this topic

#1 Simply Perplexed

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Posted 03 September 2014 - 11:00 AM

This problem is written all over the internet, but I haven't been able to find where anyone offered a solution. I'm soooo hoping you good people are able to help me.

 

The computer is Windows 7 Ultimate 32-bit. When I open IE 11, it appears but then disappears. I find it running in Task Manager, but I can't see it anywhere on the screen. It is neither open nor minimized.

 

I tried all the usual uninstalling and re-installing, but I can't believe IE can no longer be uninstalled. That just makes no sense to me but nevertheless, I cannot install an earlier version of IE because 11 never goes away, and there are no earlier versions previously installed to revert back to.

 

I found where one person was telling people to check "Use software rendering instead of GPU rendering" in Internet Options, and many responded to let him know that solved the problem for them. However, I am unable to do that. The box is already checked and if unchecking it might solve the problem for me, it is shaded out so I'm not able to uncheck it anyway.

 

Please let me know if you need any other information, and thank you to anyone who has the fix for this common problem.

 

Simply Perplexed


Edited by hamluis, 03 September 2014 - 01:32 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 dc3

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Posted 03 September 2014 - 11:20 AM

You can roll IE 11 back to IE 10 and then reinstall IE 11.

 

Open the Control Panel and click on Programs and Features.

 

In the pane to the left in the upper portion you will see View installed updates, click on this.

 

Scroll down the list to Internet Explorer 11 and right click on it and choose uninstall.

 

You my be asked if you are sure if you want to do this, click on Yes.

 

After the IE 11 is uninstalled IE 10 will be listed.  You can now reinstall IE 11 if you wish to.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Simply Perplexed

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Posted 03 September 2014 - 11:53 AM

I really appreciate your help, Arachibutyrophobia. Please forgive that I neglected to mention I did this more than once, but it didn't work, and there are no other previously-installed versions to roll back to.



#4 rockysosua

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Posted 03 September 2014 - 11:59 AM

Sometimes, deactivating it in "Programs and Features" in the Control Panel, will solve the problem.

When you open Programs and Features, click on "Turn Windows features on or off", near the top left.

Uncheck Internet Explorer, hit OK, reboot then go back in and activate it.

There's no guarantee, but it has worked for me in the past in a somewhat similar situation.


All is well in Paradise.

#5 Simply Perplexed

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Posted 03 September 2014 - 12:46 PM

Thank you, rockysosua, but I did that too. I need it to work and not disappear off the screen, so deactivating means it doesn't work. I did that and uninstalled so that I could re-install it again. Nothings has solved the problem. Thank you for trying to help me.



#6 dc3

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Posted 03 September 2014 - 12:58 PM

Let's run a couple of scans to see if this is malware related.


Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to have the time to allow this to run till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need to download the Eset Smartinstaller.***

  • Click on this link to open ESET OnlineScan in a new window.
  • The ESET Online Scanner page will open, click on Yes, I agree to the trems of use, then click on Start, the scan will now begine.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.

Edited by dc3, 03 September 2014 - 12:59 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Simply Perplexed

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Posted 03 September 2014 - 04:41 PM

Thanks again, dc3. I am not able to install the Malwarebytes because I received an error message that state

 

CoCreateInstance failed; code 0x80040154 Class not registered.

 

Any idea what i can do now?



#8 Simply Perplexed

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Posted 03 September 2014 - 05:30 PM

Wow, I can't believe you want me to paste all this, but here it is. And thanks for your help again.

 

Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\wca.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\loader.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\menu.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_flat_10_000000_40x100.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-icons_ef8c08_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\dog_wag.gif
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\modules\bgSerp.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\prefs.xml
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\search.css
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{8356EB36-940E-4D90-B333-1C4B6CD9D6A5}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\wc.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_diagonals-thick_18_b81900_40x40.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\container.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\container.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\html\options.html
Vendor: PUP.Optional.DefaultTab.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\APPID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\modules.json
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\icon_128.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{ADEE9C4F-57F7-4B98-8FB6-6998B87E66CF}
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{754C9F4B-EE14-4091-ADDD-7B86143B8A78}
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\LocalLow\FunWebProducts
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\updateNotif.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\icon_128.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\updateNotif3light.css
Vendor: PUP.Optional.WeCare, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\wecarereminder
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\uninstall.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\slider.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\wca.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\jquery-1.7.1.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_highlight-soft_75_ffe45c_1x100.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_diagonals-thick_18_b81900_40x40.png
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\LocalLow\FunWebProducts\Installr
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\PrefsInstall.xml
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{37077AAC-4B01-4F6C-BC26-BA1749F82E6C}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\search.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\CHECK.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-icons_ffffff_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\updateButtons.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\updateNotif2light.css
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\uninst.exe
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\modules\bgAdmon.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{EE8A03FE-E65F-4EA2-92B4-42FFAE92FEEC}
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\FunWebProducts\Installr\1.bin\chrome
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\bg.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\logo_dark.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\jquery.rotate.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-icons_ef8c08_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\d_showRedirect.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\uninstall.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\options.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\dog.gif
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\FunWebProducts
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\autoupdate-config.xml
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\TYPELIB\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\message.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\dog_wag.gif
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\close.gif
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\updateNotif2.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\modules\csAdmon.js
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{1D4DB7D2-6EC9-47a3-BD87-1E41684E07BB}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\modules\bgSerp.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{598C6DDE-F8F9-40F8-A285-D046EBCAC0C7}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\modules\csSerp.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\modules
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\menu.html
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{A098BA94-2F87-4F4F-9062-185ED50DCDB4}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\reset-fonts-grids.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-icons_ffffff_256x240.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeAppInstaller_C30040694_D1_R1028744.exe
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\manifest.json
Vendor: PUP.Optional.DefaultTab.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DefaultTab
Vendor: PUP.Optional.InboxToolBar.A, Date: 2014/09/03 21:54:25, Type: Registry Value, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\jquery.ticker.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\merchants.xml
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\BOX.png
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\FunWebProducts
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\QUESTION.png
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\MyWebSearch\bar
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\html\wca_slider.html
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\MyWebSearch\bar\Settings
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery.numericCounter-1.0.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_glass_100_f6f6f6_1x400.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\modules\bgAdmon.js
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Program Files\MyWebSearch\bar\gen1\COMMON.F3S
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\Controller.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\ShopAtHome.com
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_gloss-wave_35_f6a828_500x100.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\logo_sm_v.bmp
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\showRedirect.css
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{983C8B61-9671-4455-B0CA-1F3EE75A7FD3}
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{AF7C3D1C-67F5-4CDA-9FD7-B9194FF00067}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\modules
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\FunWebProducts\Installr
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_flat_10_000000_40x100.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\showRedirect.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\options.html
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\FunWebProducts\ScreenSaver\Images
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\jquery-ui-1.8.18.custom.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\BOX.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\jquery-ui-1.8.18.custom.css
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{613AF196-98A9-47EA-B023-C482A35809A6}
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\logo_sm_v.bmp
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\html\search.html
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{DD0074D1-BA7D-4169-856D-BFBE6C3D6E52}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\html\app.html
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{31E5D4A0-EB88-496F-86FB-98245CC7E2BF}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\jquery.Timers.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\X-MARK.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-icons_ffd27a_256x240.png
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\FunWebProducts\ScreenSaver
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\postuninstallurl.txt
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_glass_100_f6f6f6_1x400.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\slider.js
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\LocalLow\FunWebProducts\Installr\Cache\files.ini
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\Exec.exe
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\Controller.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\jquery.numericCounter.min-1.0.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-icons_228ef1_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\loader.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{C4FA00B4-4C70-47B4-B81A-D5B7A2119A88}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\d_showRedirect.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\jquery-ui-1.10.2.custom.min.css
Vendor: PUP.Optional.InboxToolBar.A, Date: 2014/09/03 21:54:25, Type: Registry Value, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER|{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Value, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER|{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\modules\csAdmon.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery-ui-1.8.18.custom.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\animated-overlay.gif
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\LocalLow\FunWebProducts\Shared
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_highlight-soft_100_eeeeee_1x100.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{F98AABFC-EC60-465B-BFC2-AE281A1FE08D}
Vendor: PUP.Optional.DefaultTab.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{FA7AD4FE-7792-4906-8FCE-9367D1BF3C30}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\options.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery.Timers.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\modules.json
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Value, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\basis_plain.xml
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeAppInstaller_C30040694_D0_R1036705.exe
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\modules\csSerp.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_gloss-wave_35_f6a828_500x100.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\envelope.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\QUESTION.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\app.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_glass_100_fdf5ce_1x400.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_glass_65_ffffff_1x400.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\HttpHandle302.dll
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery-ui-1.10.2.custom.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\logo_light.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_highlight-soft_100_eeeeee_1x100.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\CLSID\{067ECE13-6DD2-47C7-8EFE-24DA8BC1D8DA}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\if.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\icon_128.png
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-21-3217382559-1930632627-4228838354-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Fun Web Products
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\we-care_app_bg.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\notif.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\jquery-ui-1.8.18.custom.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\donate.bmp
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\if.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_glass_65_ffffff_1x400.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-icons_222222_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery.rotate.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-icons_ffd27a_256x240.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\postinstallurl.txt
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\LocalLow\FunWebProducts\Installr\Cache
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\envelope.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_glass_100_fdf5ce_1x400.png
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\basis.xml
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\close.gif
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\logo.png
Vendor: PUP.Optional.RelatedSearchs.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{96A25A24-2E87-4374-8A50-CC6F943FCE4D}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\wc.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\wca_slider.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\update_slide.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\search.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{067ECE13-6DD2-47C7-8EFE-24DA8BC1D8DA}
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\MyWebSearch\bar\wbnotify
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\container.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery.ticker.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\SAH_serialize.bin
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\html\container.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\options.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\bg.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\js\message.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-bg_diagonals-thick_20_666666_40x40.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\CHECK.png
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\alert.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\reset-fonts-grids.css
Vendor: PUP.Optional.FunWebProducts.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\FunWebProducts\Installr\1.bin
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\options.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\images\X-MARK.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\dog.gif
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\install.log
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelperPS.dll
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\html\upgrade.html
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-icons_228ef1_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\images\donate.bmp
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Program Files\MyWebSearch\bar\wbnotify\COMMON.F3S
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{A09DA3F5-AD91-4D71-A5B9-C1CD1AFAE277}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\jquery-1.7.1.min.js
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.28_0\css\images\ui-icons_222222_256x240.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_diagonals-thick_20_666666_40x40.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\we-care_app_bg.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\images\ui-bg_highlight-soft_75_ffe45c_1x100.png
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js\update_slide.js
Vendor: PUP.Optional.ShopAtHome.A, Date: 2014/09/03 21:54:25, Type: Registry Key, Location: HKLM\SOFTWARE\CLASSES\INTERFACE\{8EBC7B5B-3382-41F2-BE35-8EFCB1391F1A}
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\js
Vendor: PUP.Optional.MindSpark.A, Date: 2014/09/03 21:54:25, Type: Folder, Location: C:\Program Files\MyWebSearch\bar\gen1
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\css\updateNotif3.css
Vendor: PUP.Optional.WeCare.A, Date: 2014/09/03 21:54:25, Type: File, Location: C:\Users\Administratorss\AppData\Local\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm\1.0.0.34_0\manifest.json
===============================================================
END OF FILE


Edited by Simply Perplexed, 03 September 2014 - 05:35 PM.


#9 rockysosua

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Posted 03 September 2014 - 05:43 PM

Sheesh.

That's a lot of bad gumbo.

I think that this thread needs to be transferred to the virus/malware section.


All is well in Paradise.

#10 Condobloke

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Posted 03 September 2014 - 09:06 PM

Relax, Simply Perplexed,... dc3 will have it under control for you.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#11 dc3

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Posted 04 September 2014 - 09:45 AM

Did you restart the computer after running Malwarebytes?

 

Were you able to run the Eset online scanner?

 

If you were, please post the log.

 

Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.
 
 

 
Please download Junkware Removal Tool.
 
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  
 
Click on Run to initiate the installation.
 
To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.
 
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
 
The tool will open and start scanning your system.
 
Please be patient as this can take a while to complete depending on your system's specifications.
 
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.
 
 

Please download Temp File Cleaner by Old Timer and save it to your desktop.
 
1. Save any unsaved work. (TFC will close ALL open programs including your browser!)
 
2. Double-click on TFC.exe to run it. (If you are using Vista or Windows 7, right-click on the file and choose "Run As Administrator".)
 
3. Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
 
Important! If TFC prompts you to reboot, please do so immediately. If you are not prompted, manually reboot the machine to ensure a completion.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Simply Perplexed

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Posted 04 September 2014 - 10:19 PM

You are really great dc3. I can't believe you take so much time to try helping people.

I'm afraid i must let you know the person whose computer i referred to has come to pick it up, so I'm no longer in need of assistance.

Since the only problem was that IE wouldn't load, I simply installed Firefox so he would have internet access. I hated that he didn't have the time to allow me to finish, but that's what it was.

 

May I ask why so many different scans of what looks like the same type of removal programs?


Edited by Simply Perplexed, 04 September 2014 - 10:19 PM.


#13 dc3

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Posted 05 September 2014 - 10:04 AM

Each tool looks for a specific thing, there's no single tool which will do it all.

 

If you downloaded the Firefox Windows Update 1.1.12 they will be able to get their updates via Firefox.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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