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Flash player crashes when viewing Youtube


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#1 krs000a

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Posted 03 September 2014 - 04:50 AM

This is a problem I've been having for over a year, and still have not found a fix to. What happens is that when I play any Youtube video, the video plays for like a split second, then Youtube starts to automatically change the quality lower and lower, each time it changes the quality the video restarts, and when it's down the the lowest quality the whole Flash player crashes.

I have read about this issue on Adobe's community where many tips have been suggested such as reinstalling the flash player, turning hardware acceleration off, among other things. I don't believe I have ever seen anyone saying that performing these tips have helped stopping this problem, I have not been successful with it either.

I don't know if this problem is isolated to Windows 7 or not, because I do have a Windowd Vista computer where I don't have the problem, but on all other three computers (all Windows 7) i have the same problem.

 

Any suggestions what to do? Thanks for reading.



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#2 frankp316

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Posted 03 September 2014 - 10:49 AM

What browser are you using?



#3 krs000a

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Posted 05 September 2014 - 06:17 AM

Firefox and Internet Explorer. The problem occurs in both of them.



#4 frankp316

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Posted 05 September 2014 - 10:55 AM

If the problem occurs in both Firefox and IE, then Flash is not the problem because Flash is different in each browser. In Firefox, it's an addon. In Chrome, Flash is built in. In IE, you have to download it from Adobe. so other than trying Chrome, it will be very difficult to diagnose what the real problem is. It could be anything.






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