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startuprepaironline 6.1.7600.16385 autofailover corruptfile


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#1 karel-de-macil

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Posted 03 September 2014 - 04:16 AM

Hi all, i have here a pc who can no longer boot on windows 7. It stop trying to repair itself with the following message - roughtly translate from french - :

 

The Windows Repair Problem Signature
Problem Event Name: Startup Repair Offline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: 21199757
Problem Signature 5: AutoFailover
Problem Signature 6: 50
Problem Signature 7: Corruptfile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1036

 

I have use farebar recovery scantools , and here is the result :

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 31-08-2014 02
Ran by Système on MININT-R50T8I9 on 02-09-2014 17:41:15
Running from F:\
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: Français (France)
Internet Explorer Version 8
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/  
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/  
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [Apoint] => C:\Program Files\DellTPad\Apoint.exe [611192 2011-07-21] (Alps Electric Co., Ltd.)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [525312 2011-01-25] (IDT, Inc.)
HKLM\...\Run: [IntelPROSet] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [4791024 2013-04-18] (Intel® Corporation)
HKLM-x32\...\Run: [ccApp] => C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe [115624 2011-02-03] (Symantec Corporation)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [253816 2013-03-12] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\PCANotify-x32: PCANotify.dll [X]
HKLM\...\Policies\Explorer: [NoSaveSettings] 0
HKLM\...\Policies\Explorer: [NoSMHelp] 1
HKLM\...\Policies\Explorer: [NoMSAppLogo5ChannelNotify] 0
HKU\admhimdi\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\admin7\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\admin7\...\Policies\Explorer: [Btn_Home] 0
HKU\admin7\...\Policies\Explorer: [Btn_Fullscreen] 0
HKU\admin7\...\Policies\Explorer: [Btn_Tools] 0
HKU\admin7\...\Policies\Explorer: [Btn_Print] 0
HKU\admin7\...\Policies\Explorer: [Btn_Edit] 0
HKU\admin7\...\Policies\Explorer: [Btn_Cut] 0
HKU\admin7\...\Policies\Explorer: [Btn_Copy] 0
HKU\admin7\...\Policies\Explorer: [Btn_Paste] 0
HKU\admin7\...\Policies\Explorer: [Btn_Encoding] 0
HKU\admp-917sup\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\Default\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\Default User\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\himdi\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\lmanach\...\Run: [DellSystemDetect] => C:\Users\lmanach\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms
HKU\lmanach\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
HKU\p-917sup\...\Policies\Explorer: [NoStartMenuMFUprogramsList] 1
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S3 AeXAgentSrvHost; C:\Program Files\Altiris\Altiris Agent\x86\AeXNSAgentHostSurrogate32.exe [311120 2014-02-10] (Symantec Corporation)
S2 AeXNSClient; C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe [2764624 2014-02-10] (Symantec Corporation)
S3 AltirisAgentProvider; C:\Program Files\Altiris\Altiris Agent\Agents\WMIProviderAgent\AltirisAgentProvider.exe [626000 2014-02-10] (Symantec Corporation)
S2 awhost32; C:\Program Files (x86)\Symantec\pcAnywhere\awhost32.exe [798320 2013-03-04] (Symantec Corporation)
S2 ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108456 2011-02-03] (Symantec Corporation)
S2 ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108456 2011-02-03] (Symantec Corporation)
S3 ConfigService; C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\ConfigService.exe [271432 2014-02-13] ()
S3 LiveUpdate; C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE [3093944 2011-01-19] (Symantec Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [273136 2013-04-18] ()
S2 OCS Inventory Service; C:\Program Files (x86)\OCS Inventory Agent\OcsService.exe [36352 2012-08-29] (OCS Inventory NG)
S2 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe [3250416 2011-03-07] (Symantec Corporation)
S4 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE [428960 2011-02-18] (Symantec Corporation)
S2 Symantec AntiVirus; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [1839888 2011-03-10] (Symantec Corporation)
S2 TlntSvr; C:\Windows\System32\tlntsvr.exe [81920 2009-07-14] (Microsoft Corporation)
S2 Update Deal Keeper; C:\Program Files (x86)\Deal Keeper\updateDealKeeper.exe [323320 2014-08-03] ()
S2 Util Deal Keeper; C:\Program Files (x86)\Deal Keeper\bin\utilDealKeeper.exe [323320 2014-08-03] ()
S2 uvnc_service; C:\Program Files\UltraVNC\WinVNC.exe [2192120 2013-03-10] (UltraVNC)
S2 WMCoreService; C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe [652328 2011-09-13] (Ericsson AB)
S2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [3388144 2013-04-18] (Intel® Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S1 awecho; C:\Windows\SysWow64\drivers\awechomd.sys [16432 2013-03-04] (Symantec Corporation)
S1 AW_HOST; C:\Windows\SysWow64\drivers\aw_host5.sys [23864 2013-03-04] (Symantec Corporation)
S3 d554gps; C:\Windows\System32\DRIVERS\d554gps64.sys [102440 2011-09-06] (Ericsson AB)
S3 d554scard; C:\Windows\System32\DRIVERS\d554scard.sys [61992 2011-08-17] (Ericsson AB)
S3 ecnssndis; C:\Windows\System32\Drivers\wwuss64.sys [26664 2011-09-05] (Ericsson AB)
S3 ecnssndisfltr; C:\Windows\System32\Drivers\wwussf64.sys [29736 2011-09-05] (Ericsson AB)
S1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2014-05-28] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-11-21] (Symantec Corporation)
S3 HBtnKey; C:\Windows\system32\drivers\HBtnKey.sys [20424 2011-07-19] (Dell Inc.)
S3 Mbm3CBus; C:\Windows\System32\DRIVERS\Mbm3CBus.sys [419400 2011-08-22] (MCCI Corporation)
S3 Mbm3DevMt; C:\Windows\System32\DRIVERS\Mbm3DevMt.sys [430664 2011-08-22] (MCCI Corporation)
S3 Mbm3mdfl; C:\Windows\System32\DRIVERS\Mbm3mdfl.sys [19528 2011-08-22] (MCCI Corporation)
S3 Mbm3Mdm; C:\Windows\System32\DRIVERS\Mbm3Mdm.sys [483400 2011-08-22] (MCCI Corporation)
S3 mv2; C:\Windows\System32\DRIVERS\mv2.sys [12904 2013-05-31] (UVNC BVBA)
S3 NAVENG; C:\ProgramData\Symantec\Definitions\VirusDefs\20140610.001\eng64.sys [126040 2014-06-10] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Symantec\Definitions\VirusDefs\20140610.001\ex64.sys [2099288 2014-06-10] (Symantec Corporation)
S0 sfdrv01; C:\Windows\System32\drivers\sfdrv01.sys [68608 2005-08-10] (Protection Technology)
S0 sfvfs02; C:\Windows\System32\drivers\sfvfs02.sys [89600 2005-11-03] (Protection Technology)
S1 SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS [453240 2011-03-08] (Symantec Corporation)
S1 SRTSP; C:\Windows\SysWOW64\Drivers\SRTSP64.SYS [453240 2011-03-08] (Symantec Corporation)
S3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS [482424 2011-03-08] (Symantec Corporation)
S3 SRTSPL; C:\Windows\SysWOW64\Drivers\SRTSPL64.SYS [482424 2011-03-08] (Symantec Corporation)
S1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS [32376 2011-03-08] (Symantec Corporation)
S1 SRTSPX; C:\Windows\SysWOW64\Drivers\SRTSPX64.SYS [32376 2011-03-08] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [173616 2013-06-10] (Symantec Corporation)
S3 WwanUsbServ; C:\Windows\System32\DRIVERS\WwanUsbMp64.sys [279080 2011-09-07] (Ericsson AB)
S1 {55dce8ba-9dec-4013-937e-adbf9317d990}Gw64; C:\Windows\System32\drivers\{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys [61584 2014-08-01] (StdLib)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-09-02 17:41 - 2014-09-02 17:41 - 00000000 ____D () C:\FRST
2014-08-03 08:43 - 2014-08-01 10:24 - 00061584 _____ (StdLib) C:\Windows\System32\Drivers\{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\p-917sup\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\lmanach\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\himdi\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\cron7\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\admp-917sup\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\admin7\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\admhimdi\Desktop\TmNations.lnk
2014-08-03 07:56 - 2014-08-03 07:56 - 278695200 _____ (Nadeo ) C:\Users\admhimdi\Downloads\TmNationsESWC_Setup [1].exe
2014-08-03 07:30 - 2014-08-03 08:42 - 00000000 ____D () C:\Program Files (x86)\Deal Keeper
2014-08-03 07:27 - 2014-08-03 07:27 - 00000000 ____D () C:\Users\admhimdi\AppData\Roaming\Adobe
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-09-02 17:41 - 2014-09-02 17:41 - 00000000 ____D () C:\FRST
2014-08-04 08:29 - 2012-07-14 05:30 - 00000000 ____D () C:\temp
2014-08-03 09:41 - 2013-06-10 13:43 - 01568079 _____ () C:\Windows\WindowsUpdate.log
2014-08-03 09:04 - 2009-07-14 05:45 - 00021568 ____H () C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-08-03 09:04 - 2009-07-14 05:45 - 00021568 ____H () C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-08-03 08:48 - 2013-08-13 14:04 - 00001070 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-08-03 08:43 - 2009-07-14 03:34 - 00000505 _____ () C:\Windows\win.ini
2014-08-03 08:42 - 2014-08-03 07:30 - 00000000 ____D () C:\Program Files (x86)\Deal Keeper
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\p-917sup\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\lmanach\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\himdi\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\cron7\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\admp-917sup\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\admin7\Desktop\TmNations.lnk
2014-08-03 08:40 - 2014-08-03 08:40 - 00000704 _____ () C:\Users\admhimdi\Desktop\TmNations.lnk
2014-08-03 07:56 - 2014-08-03 07:56 - 278695200 _____ (Nadeo ) C:\Users\admhimdi\Downloads\TmNationsESWC_Setup [1].exe
2014-08-03 07:35 - 2011-04-12 10:09 - 00745518 _____ () C:\Windows\System32\perfh00C.dat
2014-08-03 07:35 - 2011-04-12 10:09 - 00149004 _____ () C:\Windows\System32\perfc00C.dat
2014-08-03 07:35 - 2009-07-14 06:13 - 01662566 _____ () C:\Windows\System32\PerfStringBackup.INI
2014-08-03 07:28 - 2013-06-12 08:54 - 00000000 ____D () C:\Windows\System32\Tasks\Netlogon
2014-08-03 07:27 - 2014-08-03 07:27 - 00000000 ____D () C:\Users\admhimdi\AppData\Roaming\Adobe
2014-08-03 07:27 - 2013-08-13 14:04 - 00001066 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-08-03 07:24 - 2009-07-14 06:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-08-03 07:24 - 2009-07-14 05:51 - 00047062 _____ () C:\Windows\setupact.log
 
Some content of TEMP:
====================
C:\Users\lmanach\AppData\Local\Temp\APNSetup.exe
 
 
==================== Known DLLs (Whitelisted) ================
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
==================== Restore Points  =========================
 
 
==================== Memory info ===========================  
 
Percentage of memory in use: 15%
Total physical RAM: 3977.05 MB
Available physical RAM: 3343.3 MB
Total Pagefile: 3975.25 MB
Available Pagefile: 3331.82 MB
Total Virtual: 8192 MB
Available Virtual: 8191.89 MB
 
==================== Drives ================================
 
Drive c: (SYSTEME) (Fixed) (Total:48.83 GB) (Free:0.3 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (DONNEES) (Fixed) (Total:154.76 GB) (Free:133 GB) NTFS
Drive f: (KINGSTON) (Removable) (Total:7.21 GB) (Free:7.21 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 232.9 GB) (Disk ID: 75DE28D4)
Partition 1: (Active) - (Size=48.8 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=29.3 GB) - (Type=1C)
Partition 3: (Not Active) - (Size=154.8 GB) - (Type=07 NTFS)
 
========================================================
Disk: 1 (Size: 7.2 GB) (Disk ID: 088A3010)
Partition 1: (Not Active) - (Size=7.2 GB) - (Type=0B)
 
 
LastRegBack: 2014-08-03 08:06
 
==================== End Of Log ============================

 

beside the fact that some crap have been installed recently  - deal keeper -_- - , and that the win.ini have been change juste before the pc start to hang ... I can't see any clue on what is wrong, any help will be most welcom .

 

Here is the modified win. ini :

 

; for 16-bit app support
[fonts]
[extensions]
[mci extensions]
[files]
[Mail]
MAPI=1
[MCI Extensions.BAK]
3g2=MPEGVideo
3gp=MPEGVideo
3gp2=MPEGVideo
3gpp=MPEGVideo
aac=MPEGVideo
adt=MPEGVideo
adts=MPEGVideo
m2t=MPEGVideo
m2ts=MPEGVideo
m2v=MPEGVideo
m4a=MPEGVideo
m4v=MPEGVideo
mod=MPEGVideo
mov=MPEGVideo
mp4=MPEGVideo
mp4v=MPEGVideo
mts=MPEGVideo
ts=MPEGVideo
tts=MPEGVideo
[XVRNT_B]
cnfgprm=prdct=XVRNT_B&vrsn=3.1.0.3&hrdId=84f1467b0000000000000024d7a20fe1&instlDate=16285
 

the last 2 line seems strange to me and i have removed them from the original file. But this not have change anything...

 

if anyone with better knowledge than me on that king of matter can help ...

 

thanks



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#2 karel-de-macil

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Posted 04 September 2014 - 10:35 AM

ok i have managed to fix thix myself so i gona track what i have done , to the posterity - and to help other with the same kind of trouble -

 

So what have work for me is to use the f8 shortcut at bootime and choose : use last known good configuration.

 

I'm not completly sur it was a Virus/Trojan/Malware thing

 

most probably the events have been the following,

 

: the user have try to install a game

the game have installed deal keeper ...

 

and yes there was only 50k left on the drive...

 

so he topic can be close



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Posted 08 September 2014 - 04:20 AM

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