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Is Xfinity dropping the ball or is it my error?


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1 reply to this topic

#1 JimConsidine

JimConsidine

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  • 65 posts
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  •  
  • Gender:Male
  • Location:Baltimore, Maryland USA
  • Local time:06:31 PM

Posted 02 September 2014 - 09:05 PM

Hi.  For the past several days my internet connection is dropping off while I am on the internet.  I suspect that the problem is mine rather than an external problem with Comcast/Xfinity, our cable service provider. Additional information to follow:

  • Our television service has not been interrupted, though that is not a definitive determination that the problem is not in the router.
  • I was able to send an email with my phone while the internet service was interrupted.
  • Mine is the only computer in the house at this time.
  • It seems that whenever I have four different tabs open, the connection slows and then crashes. Before this started happening, I was able to open as many tabs as I wanted.
  • What have I done over the last week that may provide a clue as to source of this problem?
    • I replaced the built in Microsoft Defender/Security protection with Avira Anti-virus and internet browser security.  I made this change over two weeks ago so this should not be a factor.
    • I'm a sucker for the latest and greatest gizmo's (and I get a daily suggestion from the Gizmo Wizard) where I found ghostery. At first, it worked like a charm and my speeds were improved.  The crashes soon arrived and I found out that ghostery may damage websites.  I have trashed ghostery.
    • While snooping about, I found a Google extension that "repairs" damaged websites caused by Ghostery.  I tried it for a day and no bells and whistles went off .... so I dumped it.
  • Every week I run maintenance and/or security detection programs such as"
    • Spy Bot Search and Destroy
    • Ccleaner
    • Defraggler
    • Adware Cleaner
  • I will also follow the "Bleeping computer recipe" for malware detection and run cleaners such as Mini Toolbox, JRT, TDSSKiller and esetsmartinstaller (run by itself, not in tandem with the any other program)

That's my story.  I appreciate any assistance that you can provide.  Here is the information that you have requested ...

 

=================================================================================================

 

Make and model of computer:  HP Pentium Dual Core CPU T4300 @ 2.10 GHz

How the computer is connected (wireless or wired):  Wireless

Make and model of Router: Xfinity/Comcast Router:  Ethernet 1054 & Motorola DCT 700/US

Approximate Distance From the router the PC is if its a wireless connection:  15 feet

What type of internet you have:  Cable

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Jim Considine (administrator) on 02-09-2014 at 20:45:21

Running from "C:\Users\Jim Considine\Downloads\- JUNKWARE REMOVAL SYSTEM\APPLICATIONS"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ==============================

 

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

127.0.0.1 localhost

127.0.0.1 www.007guard.com

127.0.0.1 007guard.com

127.0.0.1 008i.com

127.0.0.1 www.008k.com

127.0.0.1 008k.com

127.0.0.1 www.00hq.com

127.0.0.1 00hq.com

127.0.0.1 010402.com

127.0.0.1 www.032439.com

127.0.0.1 032439.com

127.0.0.1 www.0scan.com

127.0.0.1 0scan.com

127.0.0.1 1000gratisproben.com

127.0.0.1 www.1000gratisproben.com

127.0.0.1 1001namen.com

127.0.0.1 www.1001namen.com

127.0.0.1 100888290cs.com

127.0.0.1 www.100888290cs.com

 

There are 15473 more lines starting with "127.0.0.1"

 

========================= IP Configuration: ================================

 

Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)

Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : JimConsidine-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : home.network

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 00-1E-64-80-BF-6D

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : home.network

   Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN

   Physical Address. . . . . . . . . : 00-1E-64-80-BF-6C

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::d54f:da25:d94c:e6be%13(Preferred)

   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Tuesday, September 02, 2014 7:34:33 PM

   Lease Expires . . . . . . . . . . : Tuesday, September 09, 2014 7:34:38 PM

   Default Gateway . . . . . . . . . : 10.0.0.1

   DHCP Server . . . . . . . . . . . : 10.0.0.1

   DHCPv6 IAID . . . . . . . . . . . : 385883748

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-64-68-77-00-26-2D-B1-43-B5

   DNS Servers . . . . . . . . . . . : 75.75.75.75

                                       75.75.76.76

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : oed.local

   Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)

   Physical Address. . . . . . . . . : 00-26-2D-B1-43-B5

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.home.network:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : home.network

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.oed.local:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter 6TO4 Adapter:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{76829097-6D12-4B0D-868D-96871D5980C4}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 11:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:c4a:31e:b6d8:7273(Preferred)

   Link-local IPv6 Address . . . . . : fe80::c4a:31e:b6d8:7273%17(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  cdns01.comcast.net

Address:  75.75.75.75

 

Name:    google.com.home.network

Address:  127.0.53.53

 

 

Pinging google.com [74.125.228.197] with 32 bytes of data:

Reply from 74.125.228.197: bytes=32 time=20ms TTL=55

Reply from 74.125.228.197: bytes=32 time=16ms TTL=55

 

Ping statistics for 74.125.228.197:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 16ms, Maximum = 20ms, Average = 18ms

Server:  cdns01.comcast.net

Address:  75.75.75.75

 

Name:    yahoo.com.home.network

Address:  127.0.53.53

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=86ms TTL=48

Reply from 206.190.36.45: bytes=32 time=87ms TTL=48

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 86ms, Maximum = 87ms, Average = 86ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 15...00 1e 64 80 bf 6d ......Microsoft Virtual WiFi Miniport Adapter

 13...00 1e 64 80 bf 6c ......Intel® WiFi Link 1000 BGN

 11...00 26 2d b1 43 b5 ......Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)

  1...........................Software Loopback Interface 1

 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter

 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.3     25

         10.0.0.0    255.255.255.0         On-link          10.0.0.3    281

         10.0.0.3  255.255.255.255         On-link          10.0.0.3    281

       10.0.0.255  255.255.255.255         On-link          10.0.0.3    281

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link          10.0.0.3    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link          10.0.0.3    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 17     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 17     58 2001::/32                On-link

 17    306 2001:0:9d38:6abd:c4a:31e:b6d8:7273/128

                                    On-link

 13    281 fe80::/64                On-link

 17    306 fe80::/64                On-link

 17    306 fe80::c4a:31e:b6d8:7273/128

                                    On-link

 13    281 fe80::d54f:da25:d94c:e6be/128

                                    On-link

  1    306 ff00::/8                 On-link

 17    306 ff00::/8                 On-link

 13    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (09/02/2014 07:36:07 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/02/2014 00:47:16 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/02/2014 10:03:40 AM) (Source: Application Error) (User: )

Description: Faulting application name: vlc.exe, version: 2.1.5.0, time stamp: 0x00000000

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

Exception code: 0xc0000005

Fault offset: 0x000000000004e4e4

Faulting process id: 0xe6c

Faulting application start time: 0xvlc.exe0

Faulting application path: vlc.exe1

Faulting module path: vlc.exe2

Report Id: vlc.exe3

 

Error: (09/02/2014 09:06:52 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/02/2014 03:19:23 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

 

Error: (09/02/2014 02:57:16 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

 

Error: (09/02/2014 02:30:52 AM) (Source: Application Error) (User: )

Description: Faulting application name: vlc.exe, version: 2.1.5.0, time stamp: 0x00000000

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

Exception code: 0xc0000005

Fault offset: 0x000000000004e4e4

Faulting process id: 0xabc

Faulting application start time: 0xvlc.exe0

Faulting application path: vlc.exe1

Faulting module path: vlc.exe2

Report Id: vlc.exe3

 

Error: (09/02/2014 02:28:22 AM) (Source: Application Error) (User: )

Description: Faulting application name: vlc.exe, version: 2.1.5.0, time stamp: 0x00000000

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

Exception code: 0xc0000005

Fault offset: 0x000000000004e4e4

Faulting process id: 0xfac

Faulting application start time: 0xvlc.exe0

Faulting application path: vlc.exe1

Faulting module path: vlc.exe2

Report Id: vlc.exe3

 

Error: (09/01/2014 09:16:40 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/01/2014 09:00:29 PM) (Source: Windows Backup) (User: )

Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

 

 

System errors:

=============

Error: (09/02/2014 07:36:28 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Avira Service Host service to connect.

 

Error: (09/02/2014 00:47:11 PM) (Source: Service Control Manager) (User: )

Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error:

%%1053

 

Error: (09/02/2014 00:47:11 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.

 

Error: (09/02/2014 00:46:37 PM) (Source: Service Control Manager) (User: )

Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:

%%1053

 

Error: (09/02/2014 00:46:37 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

 

Error: (09/02/2014 00:44:16 PM) (Source: DCOM) (User: )

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (09/02/2014 09:07:41 AM) (Source: Service Control Manager) (User: )

Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error:

%%1053

 

Error: (09/02/2014 09:07:41 AM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.

 

Error: (09/02/2014 09:07:11 AM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Avira Service Host service to connect.

 

Error: (09/02/2014 09:06:38 AM) (Source: Service Control Manager) (User: )

Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:

%%1053

 

 

Microsoft Office Sessions:

=========================

Error: (09/02/2014 07:36:07 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/02/2014 00:47:16 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/02/2014 10:03:40 AM) (Source: Application Error)(User: )

Description: vlc.exe2.1.5.000000000ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e4e6c01cfc6aef6fd7dadC:\Program Files\VideoLAN\VLC\vlc.exeC:\Windows\SYSTEM32\ntdll.dllf0950718-32a9-11e4-a0f2-00262db143b5

 

Error: (09/02/2014 09:06:52 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/02/2014 03:19:23 AM) (Source: SideBySide)(User: )

Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

 

Error: (09/02/2014 02:57:16 AM) (Source: SideBySide)(User: )

Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Jim Considine\Downloads\- JUNKWARE REMOVAL SYSTEM\APPLICATIONS\esetsmartinstaller_enu.exe

 

Error: (09/02/2014 02:30:52 AM) (Source: Application Error)(User: )

Description: vlc.exe2.1.5.000000000ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e4abc01cfc677506b2225C:\Program Files\VideoLAN\VLC\vlc.exeC:\Windows\SYSTEM32\ntdll.dllaf0a83e0-326a-11e4-a6a5-00262db143b5

 

Error: (09/02/2014 02:28:22 AM) (Source: Application Error)(User: )

Description: vlc.exe2.1.5.000000000ntdll.dll6.1.7601.18247521eaf24c0000005000000000004e4e4fac01cfc64c52cb850bC:\Program Files\VideoLAN\VLC\vlc.exeC:\Windows\SYSTEM32\ntdll.dll55cbbfd8-326a-11e4-a6a5-00262db143b5

 

Error: (09/01/2014 09:16:40 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (09/01/2014 09:00:29 PM) (Source: Windows Backup)(User: )

Description: F:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

 

 

CodeIntegrity Errors:

===================================

  Date: 2014-08-21 14:00:46.335

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-08-21 14:00:46.241

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-08-21 14:00:46.132

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-08-21 14:00:46.039

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-08-08 05:03:15.103

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-08-08 05:03:15.010

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-07-29 20:58:31.566

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-07-29 20:58:31.472

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

 

=========================== Installed Programs ============================

 

µTorrent (Version: 3.4.2.32239)

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)

Adobe Shockwave Player 12.1 (Version: 12.1.1.151)

Advanced Renamer (Version: 3.64)

Amazon Cloud Player (Version: 2.3.0.422)

Amazon Unbox Video (Version: 2.2.0.153)

Audacity 2.0.5 (Version: 2.0.5)

Avira (Version: 1.1.19.30000)

Avira Free Antivirus (Version: 14.0.6.570)

Box Sync (64 bit) (Version: 3.4.25.0)

BurnAware Free 7.1

calibre (Version: 2.0.0)

CanoScan Toolbox Ver4.9

CCleaner (Version: 4.16)

Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)

Conexant HD Audio (Version: 4.98.60.50)

Corel Shell Extension - 64Bit (Version: 14.0)

Corel WordPerfect Office - iFilter 64 Bit (Version: 1.01.000)

CorelDRAW Graphics Suite X4 - Capture (Version: 14.2)

CorelDRAW Graphics Suite X4 - Content (Version: 14.2)

CorelDRAW Graphics Suite X4 - Draw (Version: 14.2)

CorelDRAW Graphics Suite X4 - Extra Content (Version: 14.2)

CorelDRAW Graphics Suite X4 - Filters (Version: 14.2)

CorelDRAW Graphics Suite X4 - FontNav (Version: 14.2)

CorelDRAW Graphics SUite X4 - ICA (Version: 14.2)

CorelDRAW Graphics Suite X4 - IPM (Version: 14.2)

CorelDRAW Graphics Suite X4 - Lang BR (Version: 14.2)

CorelDRAW Graphics Suite X4 - Lang EN (Version: 14.2)

CorelDRAW Graphics Suite X4 - Lang ES (Version: 14.2)

CorelDRAW Graphics Suite X4 - Lang FR (Version: 14.2)

CorelDRAW Graphics Suite X4 - PP (Version: 14.2)

CorelDRAW Graphics Suite X4 - VBA (Version: 14.2)

CorelDRAW Graphics Suite X4 (Version: 14.2)

CorelDRAW® Graphics Suite X4

CorelDRAW® Graphics Suite X4 - Windows Shell Extension

CorelDRAW® Graphics Suite X4 - Windows Shell Extension (Version: 1.1)

D3DX10 (Version: 15.4.2368.0902)

Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition

Defraggler (Version: 2.18)

Dropbox (Version: 2.10.28)

ESET Online Scanner v3

ESU for Microsoft Windows 7 (Version: 1.0.0)

FormatFactory 3.3.4.0 (Version: 3.3.4.0)

Funny Photo Maker 2.4.2

GIMP 2.8.10 (Version: 2.8.10)

Google Chrome (Version: 37.0.2062.102)

Google Drive (Version: 1.17.7290.4094)

Google Earth (Version: 7.1.2.2041)

Google Talk Plugin (Version: 5.4.2.18903)

Google Update Helper (Version: 1.3.24.15)

Google+ Auto Backup (Version: 1.0.26.151)

Greenfish Icon Editor Pro 3.31

HP Advisor (Version: 3.3.12286.3436)

HP DVD Play 3.7 (Version: 3.7.2.6908)

HP Quick Launch Buttons (Version: 6.50.15.1)

Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2302)

Internet TV for Windows Media Center (Version: 4.2.2.0)

Jasc Animation Shop 3 (Version: 3.11)

Jasc Paint Shop Pro 9 (Version: 9.00.0000)

Java 7 Update 67 (Version: 7.0.670)

Java Auto Updater (Version: 2.1.67.1)

LAME v3.99.3 (for Windows)

LinkedIn Outlook Connector (Version: 1.1.10.0)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Image Composite Editor (Version: 1.4.4)

Microsoft IntelliType Pro 8.2 (Version: 8.20.469.0)

Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office 32-bit Components 2010 (Version: 14.0.4734.1000)

Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)

Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)

Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)

Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft OneDrive (Version: 17.3.1171.0714)

Microsoft Outlook Hotmail Connector 64-bit (Version: 14.0.5118.5000)

Microsoft PhotoDraw 2000 V2 (Version: 2.00.00.0820)

Microsoft Security Client (Version: 4.5.0216.0)

Microsoft Security Essentials (Version: 4.5.216.0)

Microsoft Silverlight (Version: 5.1.30514.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Movie Maker (Version: 16.4.3508.0205)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT110 (Version: 16.4.1108.0727)

MSVCRT110_amd64 (Version: 16.4.1109.0912)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

Music Manager

Nitro Pro 8 (Version: 8.5.2.10)

Photo Gallery (Version: 16.4.3508.0205)

PhotoScape

Picasa 3 (Version: 3.9)

PL-2303 USB-to-Serial (Version: 1.6.0)

QLBCASL (Version: 6.40.17.2)

Realtek USB 2.0 Card Reader (Version: 6.1.7100.30093)

Revo Uninstaller 1.95 (Version: 1.95)

Sawbuck (Version: 0.6.8.0)

Shape Collage

SoulseekQt

Spybot - Search & Destroy (Version: 2.2.25)

swMSM (Version: 12.0.0.1)

Synaptics Pointing Device Driver (Version: 11.0.7.0)

update (Version: 2.00.0000)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition

Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition

Visual Basic for Applications ® Core - English (Version: 6.4.99.69)

Visual Basic for Applications ® Core (Version: 6.4.99.69)

Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)

Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)

Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)

Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)

VLC media player (Version: 2.1.5)

Winamp (Version: 5.666 )

Windows Live Communications Platform (Version: 16.4.3508.0205)

Windows Live Essentials (Version: 16.4.3508.0205)

Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)

Windows Live Installer (Version: 16.4.3508.0205)

Windows Live Photo Common (Version: 16.4.3508.0205)

Windows Live PIMT Platform (Version: 16.4.3508.0205)

Windows Live SOXE (Version: 16.4.3508.0205)

Windows Live SOXE Definitions (Version: 16.4.3508.0205)

Windows Live UX Platform (Version: 16.4.3508.0205)

Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)

Windows Media Encoder 9 Series

Windows Media Encoder 9 Series (Version: 9.00.2980)

WinPatrol (Version: 30.9.2014.0)

WinPcap 4.1.2 (Version: 4.1.0.2001)

WordPerfect Lightning - IPM (Version: 1.0)

WordPerfect Lightning - Messages (Version: 1.0)

WordPerfect Lightning - MSOM (Version: 1.1)

WordPerfect Lightning (Version: 2.0)

WordPerfect Office X5 - Common (Version: 15.3)

Wordperfect Office X5 - EN (Version: 15.3)

WordPerfect Office X5 - Filters (Version: 15.3)

WordPerfect Office X5 - Graphics (Version: 15.3)

WordPerfect Office X5 - IPM (Version: 15.3)

WordPerfect Office X5 - LegalTools (Version: 15.3)

WordPerfect Office X5 - Migration Manager (Version: 15.3)

WordPerfect Office X5 - Oxford (Version: 15.3)

WordPerfect Office X5 - PerfectExperts EN (Version: 15.3)

WordPerfect Office X5 - PR (Version: 15.3)

WordPerfect Office X5 - QP (Version: 15.3)

WordPerfect Office X5 - Setup Files (Version: 15.3)

WordPerfect Office X5 - Sharepoint (Version: 15.3)

WordPerfect Office X5 - Skins (Version: 15.3)

WordPerfect Office X5 - System EN (Version: 15.0)

WordPerfect Office X5 - Templates (Version: 15.3)

WordPerfect Office X5 - WP (Version: 15.3)

WordPerfect Office X5 - WT (Version: 15.3)

WordPerfect Office X5 (Version: 15.0.0.505)

WordPerfect Office X5 (Version: 15.3)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 69%

Total physical RAM: 3003.19 MB

Available physical RAM: 922.91 MB

Total Pagefile: 6004.56 MB

Available Pagefile: 3241.93 MB

Total Virtual: 4095.88 MB

Available Virtual: 3967.57 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:141.7 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\JIMCONSIDINE-PC

 

Administrator            Guest                    Jim Considine           

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points ==================================

 

31-08-2014 11:23:38 Windows Update

02-09-2014 16:18:59 Revo Uninstaller's restore point - Avira Free Antivirus

02-09-2014 16:22:23 Revo Uninstaller's restore point - Avira

02-09-2014 17:45:33 Revo Uninstaller's restore point - Fotor 2.0.0

 

**** End of log ****

 

 

 

 

 



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#2 technonymous

technonymous

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Posted 10 September 2014 - 02:05 AM

It's hard to say. It could be a number of things. Modem, router, wiring or splitter, computers wifi and drivers, malware, firewall. It would be best to call Comcast to determine the cause. However, be aware you may be stuck with a bill if you don't pay extra for the repair service. Things you could try is power cycle the router and or modem. If you have a cat5 cable hook up directly to router and see if you still have problems. You could try directly to the modem as well and take the router out of the picture entirely and see if things clear up. It could very well be Comcast's DNS servers having issues, it wouldn't be the first time. Try changing DNS settings to Googles 8.8.8.8 and 8.8.4.4 Login to your Comcast account and check if there is an outtage in your area. You can also call the number and get outage information for you area.






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