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Help Please


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#1 stanxp

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Posted 06 June 2006 - 10:25 AM

hello i am new to this forum my computer has a malware spywares adaware and a viruse everything ! does anyone know how i can get rid of these for free!?!? HELP ME FAST ! my computer says it is getting hi jacked.

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#2 rookie147

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Posted 06 June 2006 - 10:31 AM

Hello stanxp and welcome to Bleeping Computer,
1) Firstly, take a deep breath, and calm down, we should be able to help you..

2
) Please read this topic: Preparation Guide Before Posting A HijackThis Log, and follow these simple steps.

3) Post your HJT Log in the HijackThis Logs & Analysis Forum, which can be found here, and wait for one of our expert Analyzers to help sort out your problem.

Hope you can get rid of this quickly and easily,
Charles

Edited by rookie147, 06 June 2006 - 10:32 AM.

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#3 quietman7

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Posted 06 June 2006 - 10:55 AM

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using and when was the last time you ran a scan? Have you performed any anti-spyware scans? If not, start here and you may not need to post a log:

If your running Win XP/2000, download and scan with Ewido Anti-Malware v3.5
Ewido Install and Scan Instructions

Download and scan with Ad-Aware SE Personal. Setup & Configure as shown here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here.
[DO NOT choose the option to install TeaTimer]
Note: If you encounter any error messages while downloading the updates, manually download them from here.

Perform these online Virus scans:
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
Trend Micro Housecall Scan
Panda ActiveScan [ActiveScan Panda does not remove adware/spyware but will autoclean for viruses & worms.]

If your still having problems, then you probably should post a log as instructed.
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#4 stanxp

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Posted 06 June 2006 - 11:11 AM

^ thanks for the help guys :thumbsup:

#5 quietman7

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Posted 06 June 2006 - 11:17 AM

Your welcome. Good luck and let us know how you made out.
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