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Black Screen of Death After Windows Update August


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5 replies to this topic

#1 jelogz30

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Posted 02 September 2014 - 03:36 PM

Please give me some advice on how to solve this since I just installed the August updates to my computer. By the time I restart my computer and logged on I only see BSOD. I tried booting in safe mode with network and it is working. Is there any solution to boot in normal mode again? Please Help Thanks!



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#2 SleepyDude

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Posted 02 September 2014 - 03:55 PM

Hi,

 

Try to delete the file c:\Windows\System32\FNTCACHE.DAT  and see if after this you can boot in normal mode.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#3 jelogz30

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Posted 02 September 2014 - 04:17 PM

The thing i did is removed all the updates for August using control panel. Would that remove the c:\Windows\System32\FNTCACHE.DAT? thanks



#4 SleepyDude

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Posted 02 September 2014 - 04:56 PM

The thing i did is removed all the updates for August using control panel. Would that remove the c:\Windows\System32\FNTCACHE.DAT? thanks

 

Nope, its a file that needs to be recreated by the system.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#5 jelogz30

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Posted 02 September 2014 - 04:59 PM

@SleepyDude Thanks for clarifying things. How many estimated percent that it will fix the problem? Thanks a lot for a the quick response. :clapping: :clapping:



#6 SleepyDude

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Posted 02 September 2014 - 05:53 PM

@SleepyDude Thanks for clarifying things. How many estimated percent that it will fix the problem? Thanks a lot for a the quick response. :clapping: :clapping:

 

The fix solved your problem? Unfortunately it doesn't solve the problem for all the users.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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