Okay to continue our PM convo...
First thing you need to do to post a HJT log in the appropriate forum is go to this link...it's a step by step preparation guide that you should complete before posting a log:Instruction/Prep Guide
Don't worry about step 1 and 2 because you already have an account...if you don't have email notification setup then either check the forum frequently or do Step 2...
Now I will try and clarify the rest of the steps for you to eliminate confusions:Step 3
Click on the "Start" menu which is in the lower left corner of your screen and then select "Run." Type the word "cleanmgr" into the box that appears and click "OK." When scanning is complete a window will appear. Make sure a check is placed next to:Temporary Files
Temporary Internet Files
Recycle BinStep 4
Just download Spybot and Adaware from the links in the guide and run those scanners. The directions are very comprehensive.Step 5
Use one of the online scanners listed. Click on one of the links and perform the scan based upon the website's directions. You must be using Internet Explorer
for online scanners to work.Step 6
Download and run McAfee AVERT Stinger from the provided link in the guide. Run it by double clicking on the download file. Make sure you check the "Auto Clean" option before you run the scan...Note: some of these scans take a while so try and be patient.Step 7
Skip this step for now since you already said you can't enable your firewall...Make sure you talk to your Network administrator about the "group policy" thing that is blocking you from enabling a firewall.Step 8
Download the latest version of HJT from the following link:HijackThis Download Site
You need to make sure HJT is unzipped to its own folder.Here's how to make a permanent folder:
Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder. Put your HijackThis.exe there, and double click to run it.Step 9
Add a new topic to the HijackThis Logs and Analysis Forum by going to the following link:HJT Forum
Copy and Paste the notepad log that HJT creates in it's folder into the body of your post...Make sure you describe the problem in your subject line. You can add a brief description of the problem before you paste your log into it as well. Make sure you post the entire log.Please note: Do not try to fix any problems with HJT yourself. This is an advanced tool and requires expert analysis.
Finally, it may take a few days for one of our expert helpes to get to your log because we are very busy. Please try to be patient and do not add any posts
. Helpers look for threads with 0 posts to determine the order in which people get helped. Also, try not to alter your system so that the log is up to date when a helper gets to you.
I hope this clears up any confusion!!!