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Firefox crashes


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12 replies to this topic

#1 Hedgehog83

Hedgehog83

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Posted 01 September 2014 - 11:46 AM

Hello. This has started recently. When I browse the pages I have opened or perhaps even open a lot of tabs, the Firefox browser crashes. All my browser windows close at the moment. Then there is a notification that says that some kind of plugin crashed. I am given the option to submit the error to Mozilla and reopen my pages. One thing to mention: There is a lot of lagging in when I browse the pages(the page freezes for 1-2 seconds), it it common for the browser to crash, when there is lagging like that. I am attaching the pictures with the error messages as well. However, when I tried to paste the image on here, I was not allowed because that Image extension is not allowed on this community.
 
 
 
I have a detailed error report, however, due to the unfamiliarity of information it presents, I will not post it right now (privacy reasons) I can attach it as an attachment. I think that only the people who help on this site and me can open the attachments?
 
 
 
 
I am posting a DDS log.
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16563  BrowserJavaVersion: 10.67.2
Run by Gav gav at 9:08:30 on 2014-09-01
Microsoft® Windows Vista™ Business   6.0.6002.2.1252.1.1033.18.3325.1597 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\TeamViewer\Version9\TeamViewer_Service.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\Gav gav\AppData\Roaming\Yandex\YandexDisk\YandexDisk.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Gav gav\AppData\Roaming\Yandex\YandexDisk\YandexDiskStarter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_14_0_0_179.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_14_0_0_179.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [SyncManPath] "c:\users\gav gav\appdata\roaming\yandex\yandexdisk\YandexDisk.exe" -autostart
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [DellSystemDetect] c:\users\gav gav\appdata\local\apps\2.0\4378d367.7vn\bz6m6g8r.mcc\dell..tion_0f612f649c4a10af_0005.0009_14e1a3fbfbaf942c\DellSystemDetect.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [picon] "c:\program files\common files\intel\privacy icon\PrivacyIconClient.exe" -startup
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: EnableSecureUIAPath = dword:1
IE: &??????? ? Microsoft Excel - <no file>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{2592AF23-0E9C-496D-9FCE-69BB0A031EF6} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{3E1B453B-F928-41E6-AF96-6E96B67DBE31} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{B81AC82F-1BD7-407B-A0B5-2A8BBCDABC1E} : NameServer = 192.168.1.1
TCP: Interfaces\{B81AC82F-1BD7-407B-A0B5-2A8BBCDABC1E} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
Hosts: 127.0.0.1    www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\gav gav\appdata\roaming\mozilla\firefox\profiles\0j48th93.default\
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_14_0_0_179.dll
.
============= SERVICES / DRIVERS ===============
.
R? cleanhlp;cleanhlp
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? PSMounterEx;Macrium Reflect Image Explorer Driver
R? ptun0901;TAP Adapter V9 for Private Tunnel
R? WIMMount;WIMMount
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? AMD External Events Utility;AMD External Events Utility
S? e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K
S? FontCache;Windows Font Cache Service
S? MBAMProtector;MBAMProtector
S? MBAMScheduler;MBAMScheduler
S? MBAMService;MBAMService
S? MBAMSwissArmy;MBAMSwissArmy
S? MBAMWebAccessControl;MBAMWebAccessControl
S? MpFilter;Microsoft Malware Protection Driver
S? netr73;Belkin Wireless G Plus MIMO USB Network Adapter Driver for Vista
S? NisDrv;Microsoft Network Inspection System
S? NisSrv;Microsoft Network Inspection
S? pssnap;Paramount Software Snapshot Filter
S? ReflectService.exe;Macrium Reflect Image Mounting Service
S? TeamViewer9;TeamViewer 9
S? UNS;Intel® Management and Security Application User Notification Service
.
=============== Created Last 30 ================
.
2014-08-31 23:33:11    8581864    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{e4da19dc-f325-44e0-8b43-05c0400b17a0}\mpengine.dll
2014-08-30 19:25:50    8581864    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-08-29 01:32:58    893248    ------w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{5d4bdf45-2229-4f58-b0b5-5e9684207130}\gapaengine.dll
2014-08-28 16:33:16    2054656    ----a-w-    c:\windows\system32\win32k.sys
2014-08-28 16:33:13    297984    ----a-w-    c:\windows\system32\gdi32.dll
2014-08-19 13:52:09    --------    d-----w-    C:\AdwCleaner
2014-08-17 04:43:26    --------    d-----w-    C:\FRST
2014-08-15 15:47:27    --------    d-----w-    c:\users\gav gav\appdata\local\Adobe
2014-08-13 16:10:40    99480    ----a-w-    c:\windows\system32\infocardapi.dll
2014-08-13 16:10:40    8856    ----a-w-    c:\windows\system32\icardres.dll
2014-08-13 16:10:40    619664    ----a-w-    c:\windows\system32\icardagt.exe
2014-08-13 16:10:33    35480    ----a-w-    c:\windows\system32\TsWpfWrp.exe
2014-08-13 13:47:09    2263552    ----a-w-    c:\windows\system32\msi.dll
2014-08-13 13:47:09    1993728    ----a-w-    c:\windows\system32\authui.dll
2014-08-13 13:47:08    82432    ----a-w-    c:\windows\system32\consent.exe
2014-08-13 13:47:08    332800    ----a-w-    c:\windows\system32\msihnd.dll
2014-08-13 13:47:08    33280    ----a-w-    c:\windows\system32\appinfo.dll
2014-08-13 13:47:03    638400    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2014-08-13 13:47:03    37376    ----a-w-    c:\windows\system32\cdd.dll
2014-08-13 13:47:02    2048    ----a-w-    c:\windows\system32\tzres.dll
2014-08-09 00:05:44    --------    d-----w-    c:\users\gav gav\appdata\roaming\Dell
2014-08-09 00:05:26    --------    d-----w-    c:\programdata\PCDr
2014-08-09 00:05:26    --------    d-----w-    c:\programdata\PC-Doctor for Windows
2014-08-09 00:05:25    --------    d-----w-    c:\program files\Dell Support Center
2014-08-09 00:04:17    --------    d-----w-    c:\program files\My Dell
2014-08-09 00:02:21    --------    d-----w-    c:\users\gav gav\appdata\roaming\PCDr
2014-08-09 00:02:12    --------    d-----w-    C:\temp
2014-08-08 23:56:41    --------    d-----w-    c:\users\gav gav\appdata\local\Deployment
2014-08-08 23:56:41    --------    d-----w-    c:\users\gav gav\appdata\local\Apps
2014-08-07 15:54:10    96680    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2014-08-05 17:20:22    227728    ----a-w-    c:\program files\mozilla firefox\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2014-09-01 15:27:34    110296    ----a-w-    c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-08-15 04:06:59    71344    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-08-15 04:06:59    699568    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-07-24 17:58:33    1810432    ----a-w-    c:\windows\system32\jscript9.dll
2014-07-24 17:51:52    1129472    ----a-w-    c:\windows\system32\wininet.dll
2014-07-24 17:51:19    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-07-24 17:49:47    142848    ----a-w-    c:\windows\system32\ieUnatt.exe
2014-07-24 17:49:38    421376    ----a-w-    c:\windows\system32\vbscript.dll
2014-07-24 17:48:28    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2014-07-24 17:48:21    11776    ----a-w-    c:\windows\system32\mshta.exe
2014-06-06 08:59:38    506880    ----a-w-    c:\windows\system32\qedit.dll
.
============= FINISH:  9:09:11.98 ===============

Edit: Moved topic from All Other Applications to the more appropriate forum.~ Animal

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,730 posts
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  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:21 AM

Posted 05 September 2014 - 09:00 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#3 Hedgehog83

Hedgehog83
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  • Local time:10:21 PM

Posted 07 September 2014 - 03:06 PM

Thanks for your help.

 

 

# AdwCleaner v3.309 - Report created 07/09/2014 at 10:13:59
# Updated 02/09/2014 by Xplode
# Operating System : Windows Vista ™ Business Service Pack 2 (32 bits)
# Username : Gav gav - GAVGAV-PC
# Running from : C:\Users\Gav gav\Downloads\adwcleaner_3.309.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16563


-\\ Mozilla Firefox v32.0 (x86 en-US)

[ File : C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [1015 octets] - [19/08/2014 06:52:17]
AdwCleaner[R1].txt - [753 octets] - [07/09/2014 10:13:59]
AdwCleaner[S0].txt - [1087 octets] - [19/08/2014 07:11:30]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [872 octets] ##########
 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 07-09-2014
Ran by Gav gav (administrator) on GAVGAV-PC on 07-09-2014 13:02:11
Running from C:\Users\Gav gav\Downloads
Platform: Microsoft® Windows Vista™ Business  Service Pack 2 (X86) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Intel Corporation) C:\Program Files\Intel\AMT\LMS.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Intel Corporation) C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
() C:\Users\Gav gav\AppData\Roaming\Yandex\YandexDisk\YandexDisk.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
(Paramount Software UK Ltd) C:\Program Files\Macrium\Reflect\ReflectService.exe
(TeamViewer GmbH) C:\Program Files\TeamViewer\Version9\TeamViewer_Service.exe
(Intel Corporation) C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
() C:\Users\Gav gav\AppData\Roaming\Yandex\YandexDisk\YandexDiskStarter.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Farbar) C:\Users\Gav gav\Downloads\FRST(1).exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\plugin-container.exe
(Adobe Systems, Inc.) C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_14_0_0_179.exe
(Adobe Systems, Inc.) C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_14_0_0_179.exe
(Microsoft Corporation) C:\Windows\System32\conime.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-20] (Microsoft Corporation)
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [951576 2014-03-11] (Microsoft Corporation)
HKLM\...\Run: [picon] => C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe [796184 2009-02-27] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM\...\Run: [BCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [256896 2014-07-25] (Oracle Corporation)
HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\S-1-5-21-4263348169-260297145-143740743-1001\...\Run: [SyncManPath] => C:\Users\Gav gav\AppData\Roaming\Yandex\YandexDisk\YandexDisk.exe [17242400 2014-07-09] ()
HKU\S-1-5-21-4263348169-260297145-143740743-1001\...\Run: [WMPNSCFG] => C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-20] (Microsoft Corporation)
HKU\S-1-5-21-4263348169-260297145-143740743-1001\...\Run: [DellSystemDetect] => C:\Users\Gav gav\AppData\Local\Apps\2.0\4378D367.7VN\BZ6M6G8R.MCC\dell..tion_0f612f649c4a10af_0005.0009_14e1a3fbfbaf942c\DellSystemDetect.exe [263232 2014-08-08] (Dell)
ShellIconOverlayIdentifiers: 0YndCase0Sync -> {63D48440-63AB-44D0-B323-4731DFCDE9E9} => C:\Program Files\Yandex\YandexDisk\bin\YandexDiskOverlays-2398.dll ()
ShellIconOverlayIdentifiers: 0YndCase1Modified -> {7E7DC279-E6BE-4D57-9DEC-14FA0339DBC0} => C:\Program Files\Yandex\YandexDisk\bin\YandexDiskOverlays-2398.dll ()
ShellIconOverlayIdentifiers: 0YndCase2Error -> {FB2FE984-05F5-4512-9D9B-69D3DE61F6D9} => C:\Program Files\Yandex\YandexDisk\bin\YandexDiskOverlays-2398.dll ()
ShellIconOverlayIdentifiers: 0YndCase3Shared -> {AF8D197E-7022-4c3d-BD88-68AD35C9C169} => C:\Program Files\Yandex\YandexDisk\bin\YandexDiskOverlays-2398.dll ()

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x91B2FB151E69CE01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 192.168.1.1
Tcpip\..\Interfaces\{B81AC82F-1BD7-407B-A0B5-2A8BBCDABC1E}: [NameServer] 192.168.1.1

FireFox:
========
FF ProfilePath: C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_14_0_0_179.dll ()
FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF Plugin: @videolan.org/vlc,version=2.1.3 -> C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin: @videolan.org/vlc,version=2.1.5 -> C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\np-mswmp.dll (Microsoft Corporation)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF Extension: WOT - C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2014-05-15]
FF Extension: Heartbleed-Ext - C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi [2014-04-24]
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2012-08-01]

Chrome:
=======

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22216 2014-03-11] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [279776 2014-03-11] (Microsoft Corporation)
R2 ReflectService.exe; C:\Program Files\Macrium\Reflect\ReflectService.exe [601072 2014-05-29] (Paramount Software UK Ltd)
R2 UNS; C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe [2066968 2009-02-27] (Intel Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AegisP; C:\Windows\System32\DRIVERS\AegisP.sys [21275 2013-08-09] (Meetinghouse Data Communications) [File not signed]
S3 cleanhlp; C:\Users\Gav gav\Desktop\Run\cleanhlp32.sys [50200 2014-04-25] (Emsisoft GmbH)
R3 e1kexpress; C:\Windows\System32\DRIVERS\e1k6032.sys [197288 2009-11-06] (Intel Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2014-05-12] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [110296 2014-09-07] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2014-05-12] (Malwarebytes Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [231960 2014-01-25] (Microsoft Corporation)
S3 PSMounterEx; C:\Windows\system32\drivers\psmounterex.sys [65144 2013-08-01] (Paramount Software UK Ltd)
R0 pssnap; C:\Windows\System32\DRIVERS\pssnap.sys [16504 2013-06-28] (Macrium Software)
S3 ptun0901; C:\Windows\System32\DRIVERS\ptun0901.sys [35288 2014-01-20] (The OpenVPN Project)
S3 RT73; C:\Windows\System32\DRIVERS\rt73.sys [347776 2006-09-07] (Ralink Technology, Corp.)
R1 SCDEmu; C:\Windows\system32\Drivers\SCDEmu.sys [114408 2014-02-02] (Power Software Ltd)
S3 WIMMount; C:\Program Files\Macrium\Reflect\wimmount.sys [19024 2014-06-01] (Microsoft Corporation)
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

==================== NetSvcs (Whitelisted) ===================


(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-07 13:00 - 2014-09-07 13:00 - 01097728 _____ (Farbar) C:\Users\Gav gav\Downloads\FRST(1).exe
2014-09-07 10:41 - 2014-09-07 13:02 - 00011416 _____ () C:\Users\Gav gav\Downloads\FRST.txt
2014-09-07 10:18 - 2014-09-07 10:18 - 00000951 _____ () C:\Users\Gav gav\Desktop\AdwCleaner[R1].txt
2014-09-07 10:10 - 2014-09-07 10:10 - 01370467 _____ () C:\Users\Gav gav\Downloads\adwcleaner_3.309.exe
2014-09-01 09:10 - 2014-09-01 09:10 - 00005464 _____ () C:\Users\Gav gav\Desktop\attach.txt
2014-09-01 09:10 - 2014-09-01 09:09 - 00011264 _____ () C:\Users\Gav gav\Desktop\dds.txt
2014-09-01 09:07 - 2014-09-01 09:07 - 00688992 ____R (Swearware) C:\Users\Gav gav\Downloads\dds.com
2014-09-01 09:06 - 2014-09-07 10:40 - 00000000 ____D () C:\Users\Gav gav\Downloads\FRST-OlderVersion
2014-08-28 09:33 - 2014-08-22 18:03 - 00297984 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2014-08-28 09:33 - 2014-08-22 16:26 - 02054656 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-08-26 10:47 - 2014-08-26 10:47 - 00000000 ____D () C:\Users\Gav gav\Documents\Ashampoo Burning Studio FREE
2014-08-26 10:28 - 2014-08-26 10:46 - 3979182080 _____ () C:\Users\Gav gav\Desktop\SimplyRaw.iso
2014-08-26 09:33 - 2014-08-26 09:33 - 00448512 _____ (OldTimer Tools) C:\Users\Gav gav\Downloads\TFC.exe
2014-08-22 10:35 - 2014-08-22 10:35 - 00071634 _____ () C:\Users\Gav gav\Desktop\Transcript Facts and Questions _ Online University Degree _ Western Governors University Online.htm
2014-08-22 10:35 - 2014-08-22 10:35 - 00000000 ____D () C:\Users\Gav gav\Desktop\Transcript Facts and Questions _ Online University Degree _ Western Governors University Online_files
2014-08-22 06:42 - 2014-08-22 06:42 - 00848856 _____ (Panda Security ) C:\Users\Gav gav\Downloads\USBVaccineSetup.exe
2014-08-20 08:17 - 2014-08-20 08:17 - 02347384 _____ (ESET) C:\Users\Gav gav\Downloads\esetsmartinstaller_enu.exe
2014-08-19 06:52 - 2014-09-07 10:35 - 00000000 ____D () C:\AdwCleaner
2014-08-19 06:51 - 2014-08-19 06:51 - 01361671 _____ () C:\Users\Gav gav\Downloads\AdwCleaner.exe
2014-08-19 06:43 - 2014-08-19 06:43 - 01016261 _____ (Thisisu) C:\Users\Gav gav\Downloads\JRT.exe
2014-08-17 10:31 - 2014-08-17 10:31 - 00000112 _____ () C:\Users\Gav gav\Downloads\MBR.zip
2014-08-17 10:01 - 2014-08-17 10:01 - 00000000 _____ () C:\Users\Gav gav\Downloads\MBR.dat
2014-08-17 10:01 - 2014-08-17 10:01 - 00000000 _____ () C:\Users\Gav gav\Downloads\aswMBR.txt
2014-08-16 21:45 - 2014-08-16 21:47 - 05185536 _____ (AVAST Software) C:\Users\Gav gav\Downloads\aswMBR.exe
2014-08-16 21:43 - 2014-09-07 13:02 - 00000000 ____D () C:\FRST
2014-08-15 08:47 - 2014-08-15 08:47 - 00000000 ____D () C:\Users\Gav gav\AppData\Local\Adobe
2014-08-13 09:10 - 2014-06-26 15:17 - 00619664 _____ (Microsoft Corporation) C:\Windows\system32\icardagt.exe
2014-08-13 09:10 - 2014-06-26 15:17 - 00099480 _____ (Microsoft Corporation) C:\Windows\system32\infocardapi.dll
2014-08-13 09:10 - 2014-06-26 15:17 - 00008856 _____ (Microsoft Corporation) C:\Windows\system32\icardres.dll
2014-08-13 09:10 - 2014-06-05 21:28 - 00035480 _____ (Microsoft Corporation) C:\Windows\system32\TsWpfWrp.exe
2014-08-13 06:47 - 2014-07-07 17:46 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-08-13 06:47 - 2014-06-13 17:44 - 00638400 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgkrnl.sys
2014-08-13 06:47 - 2014-06-13 17:33 - 00037376 _____ (Microsoft Corporation) C:\Windows\system32\cdd.dll
2014-08-13 06:47 - 2014-06-02 03:31 - 02263552 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-08-13 06:47 - 2014-06-02 03:31 - 00332800 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll
2014-08-13 06:47 - 2014-06-02 03:30 - 01993728 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2014-08-13 06:47 - 2014-06-02 03:30 - 00033280 _____ (Microsoft Corporation) C:\Windows\system32\appinfo.dll
2014-08-13 06:47 - 2014-06-02 01:56 - 00082432 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe
2014-08-13 06:46 - 2014-07-24 11:07 - 12356608 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-08-13 06:46 - 2014-07-24 10:58 - 01810432 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-08-13 06:46 - 2014-07-24 10:57 - 09739264 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-08-13 06:46 - 2014-07-24 10:52 - 01137664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-08-13 06:46 - 2014-07-24 10:51 - 01427968 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-08-13 06:46 - 2014-07-24 10:51 - 01129472 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-08-13 06:46 - 2014-07-24 10:50 - 00231936 _____ (Microsoft Corporation) C:\Windows\system32\url.dll
2014-08-13 06:46 - 2014-07-24 10:50 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-08-13 06:46 - 2014-07-24 10:49 - 01802240 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-08-13 06:46 - 2014-07-24 10:49 - 00717824 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-08-13 06:46 - 2014-07-24 10:49 - 00607744 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-08-13 06:46 - 2014-07-24 10:49 - 00421376 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-08-13 06:46 - 2014-07-24 10:49 - 00142848 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-08-13 06:46 - 2014-07-24 10:48 - 02382848 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-08-13 06:46 - 2014-07-24 10:48 - 00353792 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-08-13 06:46 - 2014-07-24 10:48 - 00223232 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-08-13 06:46 - 2014-07-24 10:48 - 00073216 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-08-13 06:46 - 2014-07-24 10:48 - 00041472 _____ (Microsoft Corporation) C:\Windows\system32\msfeedsbs.dll
2014-08-13 06:46 - 2014-07-24 10:48 - 00011776 _____ (Microsoft Corporation) C:\Windows\system32\mshta.exe
2014-08-13 06:46 - 2014-07-24 10:48 - 00010752 _____ (Microsoft Corporation) C:\Windows\system32\msfeedssync.exe
2014-08-13 06:46 - 2014-07-24 10:47 - 00176640 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-08-09 08:56 - 2014-08-09 08:56 - 00144984 _____ () C:\Windows\Minidump\Mini080914-01.dmp
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\Dell
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\ProgramData\PCDr
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\ProgramData\PC-Doctor for Windows
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\Program Files\Dell Support Center
2014-08-08 17:04 - 2014-08-08 17:05 - 00000000 ____D () C:\Program Files\My Dell
2014-08-08 17:02 - 2014-08-08 17:13 - 00000000 ____D () C:\temp
2014-08-08 17:02 - 2014-08-08 17:02 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\PCDr
2014-08-08 16:57 - 2014-08-08 16:57 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell
2014-08-08 16:56 - 2014-08-08 16:57 - 00000000 ____D () C:\Users\Gav gav\AppData\Local\Deployment
2014-08-08 16:56 - 2014-08-08 16:56 - 00000000 ____D () C:\Users\Gav gav\AppData\Local\Apps\2.0
2014-08-08 13:52 - 2014-08-08 13:52 - 00000000 ____D () C:\Users\Gav gav\Desktop\Bio 260 unit 3

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-07 13:02 - 2014-09-07 10:41 - 00011416 _____ () C:\Users\Gav gav\Downloads\FRST.txt
2014-09-07 13:02 - 2014-08-16 21:43 - 00000000 ____D () C:\FRST
2014-09-07 13:00 - 2014-09-07 13:00 - 01097728 _____ (Farbar) C:\Users\Gav gav\Downloads\FRST(1).exe
2014-09-07 12:37 - 2006-11-02 05:47 - 00003344 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2014-09-07 12:37 - 2006-11-02 05:47 - 00003344 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2014-09-07 12:06 - 2014-04-11 09:24 - 00110296 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-09-07 12:04 - 2013-08-09 13:09 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-09-07 10:51 - 2013-07-17 10:39 - 01093535 _____ () C:\Windows\WindowsUpdate.log
2014-09-07 10:40 - 2014-09-01 09:06 - 00000000 ____D () C:\Users\Gav gav\Downloads\FRST-OlderVersion
2014-09-07 10:37 - 2014-03-01 20:09 - 00000000 ___RD () C:\Users\Gav gav\YandexDisk
2014-09-07 10:37 - 2006-11-02 06:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-09-07 10:37 - 2006-11-02 06:00 - 00152158 _____ () C:\Windows\PFRO.log
2014-09-07 10:36 - 2006-11-02 06:01 - 00032560 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-09-07 10:35 - 2014-08-19 06:52 - 00000000 ____D () C:\AdwCleaner
2014-09-07 10:18 - 2014-09-07 10:18 - 00000951 _____ () C:\Users\Gav gav\Desktop\AdwCleaner[R1].txt
2014-09-07 10:10 - 2014-09-07 10:10 - 01370467 _____ () C:\Users\Gav gav\Downloads\adwcleaner_3.309.exe
2014-09-06 08:43 - 2013-06-14 10:29 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-09-02 17:53 - 2014-07-29 17:11 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-09-02 08:34 - 2014-03-27 19:44 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\vlc
2014-09-02 08:33 - 2014-06-30 18:12 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\dvdcss
2014-09-01 14:55 - 2014-07-15 20:21 - 00000000 ____D () C:\Users\Gav gav\Desktop\New Folder
2014-09-01 09:10 - 2014-09-01 09:10 - 00005464 _____ () C:\Users\Gav gav\Desktop\attach.txt
2014-09-01 09:09 - 2014-09-01 09:10 - 00011264 _____ () C:\Users\Gav gav\Desktop\dds.txt
2014-09-01 09:07 - 2014-09-01 09:07 - 00688992 ____R (Swearware) C:\Users\Gav gav\Downloads\dds.com
2014-08-31 08:24 - 2006-11-02 05:47 - 00301224 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-08-30 11:20 - 2006-11-02 03:33 - 00759542 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-08-30 11:17 - 2014-03-26 10:15 - 00004770 _____ () C:\Windows\setupact.log
2014-08-26 10:47 - 2014-08-26 10:47 - 00000000 ____D () C:\Users\Gav gav\Documents\Ashampoo Burning Studio FREE
2014-08-26 10:46 - 2014-08-26 10:28 - 3979182080 _____ () C:\Users\Gav gav\Desktop\SimplyRaw.iso
2014-08-26 10:03 - 2014-06-30 19:26 - 00000859 _____ () C:\Users\Public\Desktop\VLC media player.lnk
2014-08-26 09:33 - 2014-08-26 09:33 - 00448512 _____ (OldTimer Tools) C:\Users\Gav gav\Downloads\TFC.exe
2014-08-22 19:27 - 2014-03-13 11:43 - 00020480 _____ () C:\Users\Gav gav\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2014-08-22 18:03 - 2014-08-28 09:33 - 00297984 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2014-08-22 16:26 - 2014-08-28 09:33 - 02054656 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-08-22 10:35 - 2014-08-22 10:35 - 00071634 _____ () C:\Users\Gav gav\Desktop\Transcript Facts and Questions _ Online University Degree _ Western Governors University Online.htm
2014-08-22 10:35 - 2014-08-22 10:35 - 00000000 ____D () C:\Users\Gav gav\Desktop\Transcript Facts and Questions _ Online University Degree _ Western Governors University Online_files
2014-08-22 06:42 - 2014-08-22 06:42 - 00848856 _____ (Panda Security ) C:\Users\Gav gav\Downloads\USBVaccineSetup.exe
2014-08-20 08:17 - 2014-08-20 08:17 - 02347384 _____ (ESET) C:\Users\Gav gav\Downloads\esetsmartinstaller_enu.exe
2014-08-19 06:51 - 2014-08-19 06:51 - 01361671 _____ () C:\Users\Gav gav\Downloads\AdwCleaner.exe
2014-08-19 06:44 - 2014-05-15 15:29 - 00000000 ____D () C:\Windows\ERUNT
2014-08-19 06:43 - 2014-08-19 06:43 - 01016261 _____ (Thisisu) C:\Users\Gav gav\Downloads\JRT.exe
2014-08-17 10:31 - 2014-08-17 10:31 - 00000112 _____ () C:\Users\Gav gav\Downloads\MBR.zip
2014-08-17 10:01 - 2014-08-17 10:01 - 00000000 _____ () C:\Users\Gav gav\Downloads\MBR.dat
2014-08-17 10:01 - 2014-08-17 10:01 - 00000000 _____ () C:\Users\Gav gav\Downloads\aswMBR.txt
2014-08-16 21:47 - 2014-08-16 21:45 - 05185536 _____ (AVAST Software) C:\Users\Gav gav\Downloads\aswMBR.exe
2014-08-15 08:47 - 2014-08-15 08:47 - 00000000 ____D () C:\Users\Gav gav\AppData\Local\Adobe
2014-08-14 21:06 - 2013-08-09 13:09 - 00699568 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-08-14 21:06 - 2013-08-09 13:09 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-08-14 14:38 - 2006-11-02 04:18 - 00000000 ____D () C:\Windows\Microsoft.NET
2014-08-14 14:36 - 2006-11-02 04:18 - 00000000 ____D () C:\Windows\rescache
2014-08-13 09:13 - 2014-01-01 15:58 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-08-13 09:13 - 2013-12-16 11:40 - 00000000 ____D () C:\Windows\system32\MRT
2014-08-13 09:12 - 2006-11-02 03:24 - 96303304 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe
2014-08-09 08:56 - 2014-08-09 08:56 - 00144984 _____ () C:\Windows\Minidump\Mini080914-01.dmp
2014-08-09 08:56 - 2014-04-17 16:03 - 202146959 _____ () C:\Windows\MEMORY.DMP
2014-08-09 08:56 - 2014-04-17 16:03 - 00000000 ____D () C:\Windows\Minidump
2014-08-08 17:13 - 2014-08-08 17:02 - 00000000 ____D () C:\temp
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\Dell
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\ProgramData\PCDr
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\ProgramData\PC-Doctor for Windows
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2014-08-08 17:05 - 2014-08-08 17:05 - 00000000 ____D () C:\Program Files\Dell Support Center
2014-08-08 17:05 - 2014-08-08 17:04 - 00000000 ____D () C:\Program Files\My Dell
2014-08-08 17:02 - 2014-08-08 17:02 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\PCDr
2014-08-08 16:57 - 2014-08-08 16:57 - 00000000 ____D () C:\Users\Gav gav\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell
2014-08-08 16:57 - 2014-08-08 16:56 - 00000000 ____D () C:\Users\Gav gav\AppData\Local\Deployment
2014-08-08 16:56 - 2014-08-08 16:56 - 00000000 ____D () C:\Users\Gav gav\AppData\Local\Apps\2.0
2014-08-08 13:52 - 2014-08-08 13:52 - 00000000 ____D () C:\Users\Gav gav\Desktop\Bio 260 unit 3

Some content of TEMP:
====================
C:\Users\Gav gav\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe
C:\Users\Gav gav\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Gav gav\AppData\Local\Temp\vlc-2.1.5-win32.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-09-07 10:43

==================== End Of Log ============================

 

 

 

 

 

 

 

Attached Files



#4 Hedgehog83

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Posted 07 September 2014 - 03:09 PM

Here is the error message.

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#5 Hedgehog83

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Posted 07 September 2014 - 03:14 PM

details of error message.

 

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#6 nasdaq

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Posted 08 September 2014 - 07:03 AM

Add-ons: %7BCB454AEB-2F60-4441-ADEB-2CB43BB33B20%7D:3.0,%7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20131118,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0

You only have one Add-0ns reported on your log.

It's part of this.

Heartbleed-Ext - %ProfilePath%\extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi

This fix will remove it.

Veryfy if the problem persists.
===


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start

FF Extension: Heartbleed-Ext - C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi [2014-04-24]
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]
C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi 

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/
===

Now is the computer running now?

#7 Hedgehog83

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Posted 08 September 2014 - 07:24 PM

I will test the computer and see if the problem persists. Do you think that it is a security issue ( you showed that there was a heartbleed) or is it software flaws?

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 07-09-2014
Ran by Gav gav at 2014-09-08 17:13:44 Run:1
Running from C:\Users\Gav gav\Downloads
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
start

FF Extension: Heartbleed-Ext - C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi [2014-04-24]
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]
C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi

End
*****************

C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi => Moved successfully.
IpInIp => Service deleted successfully.
NwlnkFlt => Service deleted successfully.
NwlnkFwd => Service deleted successfully.
"C:\Users\Gav gav\AppData\Roaming\Mozilla\Firefox\Profiles\0j48th93.default\Extensions\{CB454AEB-2F60-4441-ADEB-2CB43BB33B20}.xpi" => File/Directory not found.

==== End of Fixlog ====

 

 

 

 

 

 Results of screen317's Security Check version 0.99.87  
 Windows Vista Service Pack 2 x86 (UAC is disabled!)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Java 7 Update 67  
 Adobe Flash Player     14.0.0.179  
 Adobe Reader XI  
 Mozilla Firefox (32.0)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 



#8 nasdaq

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Posted 09 September 2014 - 07:47 AM

I will test the computer and see if the problem persists. Do you think that it is a security issue ( you showed that there was a heartbleed) or is it software flaws?


The Chrome extention may have been causing the problem.

Other than that you are looking good.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#9 Hedgehog83

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Posted 11 September 2014 - 12:00 PM

It looks like the crashes stopped. However, yesterday, I received a message on the screen that the flash plugin has stopped working.

 

Thanks for your help.



#10 nasdaq

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Posted 11 September 2014 - 12:22 PM


This article may help identify the problem.
https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems

#11 Hedgehog83

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Posted 12 September 2014 - 05:38 PM

I still get the shckwave plugin is not responsive error from time to time. However, the entire browser doesn't crash anymore.

 

Allright, thanks for  your help.



#12 nasdaq

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Posted 13 September 2014 - 08:36 AM

Can this help.

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

#13 nasdaq

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Posted 19 September 2014 - 08:50 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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