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Posted 31 August 2014 - 02:16 PM
Posted 31 August 2014 - 06:51 PM
Could you elaborate?
Your screen is black at start up, but I'm guessing you get past that at a certain point, seeing as how you mention having access to the task manager.
I'm hoping that if you give us all the details of the situation, like how it happened, etc, that we might have a solution for you.
Posted 01 September 2014 - 12:16 AM
Posted 01 September 2014 - 07:39 AM
If it is stuck in that state and not progressing, you'd have little choice but to hard kill it (hold power button for 5 plus seconds) and see what happens next.
Posted 01 September 2014 - 09:48 AM
This could take some time to complete. I would not turn off the computer until it has taken over an hour. Doing a hard shutdown while this process is going on can cause problems which could require reinstalling the operating system again.
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
Posted 01 September 2014 - 10:54 AM
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