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No desktop.. I am in Purgatory.


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#1 TickMagnet

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Posted 30 August 2014 - 05:33 PM

Wow. so frustrating. I just fixed this. When I booted up Windows it asked me for a password, Ok. Entered password. Windows seems to be signing me in. Nope. Black screen...just a cursor. no desk top no icons no menus...nothing, just Purgatory. After some messing around I get the task manager by hitting Control+Alt+Delete.

 

Ok, finally something! This is after an hour of trying to get into safe mode by trying various F keys. By the way F2 on a Lenovo laptop gets you into Bios.

 

So from task manager I hit "File", then "Run new task"

 

I googled a bit then decided on "cmd.exe" I also had to click "Create this task with administrative priviliges"

 

Ok good, I got a command window. Finally a way to boss this box around! First thing I ran was "Chkdsk" No problems according to check disk utility.

 

"rstrui.exe" was my next try. This brought up the graphic System Restore wizard. I picked a system restore point and all was well again.

 

I am back from Purgatory. I hope this helps someone out of the black screen with nothing to click on. Set a system restore point if you have not done so already. Its worth the time.



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#2 Kirbyofdeath

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Posted 30 August 2014 - 09:50 PM

Since I'm not a Windows 8 user, I can't really help you. But try going to "Run new task" and type "explorer".



#3 Stolen

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Posted 30 August 2014 - 11:20 PM

Hi TickMagnet. Welcome to BC. 

 

Good job on figuring it out. Glad you could get it back up again, and thank you for letting us know how you did it :)



#4 TickMagnet

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Posted 30 August 2014 - 11:36 PM

I just don't want anyone to waste five hours on this. It's a three minute fix if you know how to fix it,






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