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Survey pop-up on PC Startup


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#1 Dirtbikr98

Dirtbikr98

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Posted 30 August 2014 - 02:52 PM

Recently i've been getting a pop-up when I boot up my Window 8.1 PC. It's a pop-up that says click skip this ad to continue. Usually it is a survey and you can't actually click skip this ad. I open task manager to close the process. It says it's called "Sony" and the title of the pop-up says "Form1". I've done a full scan on Windows defender, as much as I could with Ad-aware 11, full scan on Malwarebytes, aswell as McAffee Security scan. Nothing can pick up on this. I really don't want to re-install my windows with the CD but if I have to and there is no other way then I suppose I will do what I have to. Has anyone ever seen this and how do I remove it?



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#2 Alex&Vanko

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Posted 30 August 2014 - 03:07 PM

Hi Dirtbikr98 and :welcome:

Download Anvir task manager free and install it or use portable - http://www.anvir.com/download.htm

Start the application and click process tab.Locate this Sony and with right click upon it choose check online.A page of Virus Total will open.Post the link of result.

 

Thank you!



#3 Dirtbikr98

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Posted 03 September 2014 - 05:48 PM

I actually fixed it now. One day the pop-up survey came as, instead of a survey, a page with a text box saying how to remove sony.exe. Weird but it worked and nothing has happened since!


Edited by Dirtbikr98, 03 September 2014 - 05:48 PM.





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