Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

pop ups, malware? even tho pop ups blocked


  • Please log in to reply
54 replies to this topic

#1 weeyin

weeyin

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 05:41 AM

I found this post and didn't know if I should follow the same guide as I'm not great with software http://www.bleepingcomputer.com/forums/t/539095/continual-popups-no-scans-finding-malware/ I'm running windows 8 but have CONSTANT pop ups whenever I click on things when on the internet, mainly saying adobe flash player needs up dated or trying to sell malware preventers.... I also get music or voices playing as tho a video is playing on a webpage but I can't see it... I have AVG full version and it doesn't seem to help.... Sorry if anymore info required I don't know what to write.

BC AdBot (Login to Remove)

 


#2 Alex&Vanko

Alex&Vanko

  • Banned
  • 1,394 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:30 AM

Posted 30 August 2014 - 07:14 AM

Hi weeyin and :welcome:

Download Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

Please download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

 

Please download Farbar Service Scanner HERE (FSS) and run it on the computer with the issue.

    Make sure the following options are checked:
        Internet Services
        Windows Firewall
        System Restore
        Security Center/Action Center
        Windows Update
        Windows Defender
        Other Services
    Press "Scan".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.

 

Please download RKill by Grinler HERE and save it to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
    Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
    A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
    If nothing happens or if the tool does not run, please let me know in your next reply.
    A log pops up at the end of the run. This log file is located at C:\rkill.log.
    Please post the log in your next reply.

 

Thank you!



#3 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 07:49 AM

 Results of screen317's Security Check version 0.99.87  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG Internet Security 2014   
Windows Defender             
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 AVG PC TuneUp 2014  
 AVG PC TuneUp 2014 (en-GB) 
 Java 7 Update 67  
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Laura (administrator) on 30-08-2014 at 13:48:40
Running from "C:\Users\Laura\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 


#4 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 07:52 AM

Farbar Service Scanner Version: 21-07-2014
Ran by Laura (administrator) on 30-08-2014 at 13:51:37
Running from "C:\Users\Laura\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 Alex&Vanko

Alex&Vanko

  • Banned
  • 1,394 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:30 AM

Posted 30 August 2014 - 07:54 AM

It is just the begining of Minitoolbox log.

Thank you!



#6 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 07:59 AM

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/30/2014 01:55:46 PM in x64 mode.
Windows Version: Windows 8.1 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\KMS\KMS.exe (PID: 1864) [WD-HEUR]
 * C:\Users\Laura\Desktop\SecurityCheck.exe (PID: 3292) [UP-HEUR]
 * C:\Users\Laura\Desktop\FSS.exe (PID: 5840) [UP-HEUR]
 
3 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * MsKeyboardFilter [Missing Service]
 * CSC [Missing Service]
 * E1G60 [Missing Service]
 * kbldfltr [Missing Service]
 * storvsp [Missing Service]
 * Vid [Missing Service]
 * vmbusr [Missing Service]
 * vpcivsp [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 08/30/2014 01:57:08 PM
Execution time: 0 hours(s), 1 minute(s), and 21 seconds(s)
 


#7 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 08:00 AM

Thats everything I think 



#8 Alex&Vanko

Alex&Vanko

  • Banned
  • 1,394 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:30 AM

Posted 30 August 2014 - 08:01 AM

Did you set ticks where I have shown?

Thank you!



#9 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:05:30 PM

Posted 30 August 2014 - 08:08 AM

Sorry, I am just helping -

If there is a big gap under Hosts file Please post the Full log as presented

Thank you -

 

Please download
MiniToolBox
to your Desktopand run it.
Check following boxes:

  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points
Click Go and Copy and Paste the output. Result txt.



#10 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 08:09 AM

yes



#11 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 08:15 AM

this is all its giving me - the circle next to "list devices" is selected as "only problems"

 

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Laura (administrator) on 30-08-2014 at 14:12:36
Running from "C:\Users\Laura\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : User
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lan
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 20-68-9D-DA-5E-A6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 20-68-9D-DA-B2-52
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : 20-68-9D-DA-5E-A6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::181c:d0b9:9b6f:bef3%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.78(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 30 August 2014 08:52:31
   Lease Expires . . . . . . . . . . : 31 August 2014 10:22:32
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 69232797
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-8D-6B-9F-70-54-D2-22-69-78
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 70-54-D2-22-69-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c4a:339e:3f57:feb1(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::c4a:339e:3f57:feb1%8(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 352321536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-8D-6B-9F-70-54-D2-22-69-78
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.lan:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dsldevice.lan
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2a00:1450:4009:808::1001
 74.125.230.101
 74.125.230.103
 74.125.230.104
 74.125.230.99
 74.125.230.96
 74.125.230.102
 74.125.230.105
 74.125.230.100
 74.125.230.97
 74.125.230.110
 74.125.230.98
 
 
Pinging google.com [74.125.230.99] with 32 bytes of data:
Reply from 74.125.230.99: bytes=32 time=34ms TTL=55
Reply from 74.125.230.99: bytes=32 time=27ms TTL=55
 
Ping statistics for 74.125.230.99:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 34ms, Average = 30ms
Server:  dsldevice.lan
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=124ms TTL=50
Reply from 98.139.183.24: bytes=32 time=122ms TTL=50
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 122ms, Maximum = 124ms, Average = 123ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...20 68 9d da 5e a6 ......Microsoft Wi-Fi Direct Virtual Adapter
  6...20 68 9d da b2 52 ......Bluetooth Device (Personal Area Network)
  4...20 68 9d da 5e a6 ......Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
  3...70 54 d2 22 69 78 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
  9...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.78     25
      10.11.12.13  255.255.255.255         On-link         127.0.0.1     51
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.78    281
     192.168.1.78  255.255.255.255         On-link      192.168.1.78    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.78    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.78    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.78    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  8    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  8    306 2001::/32                On-link
  8    306 2001:0:5ef5:79fd:c4a:339e:3f57:feb1/128
                                    On-link
  4    281 fe80::/64                On-link
  8    306 fe80::/64                On-link
  8    306 fe80::c4a:339e:3f57:feb1/128
                                    On-link
  4    281 fe80::181c:d0b9:9b6f:bef3/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
  8    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/30/2014 00:36:55 PM) (Source: Application Hang) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 13ec
 
Start Time: 01cfc445a37fbf9e
 
Termination Time: 4294967295
 
Application Path: C:\Windows\system32\backgroundTaskHost.exe
 
Report Id: f0795e6e-3039-11e4-826b-20689ddab252
 
Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt
 
Faulting package-relative application ID: App
 
Error: (08/30/2014 09:00:57 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_esa.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:54 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_zta.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:50 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_zha.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_tra.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:42 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_rua.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:39 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_msa.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:37 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_koa.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:32 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_ida.cab. Verify that the file exists and that you can access it.
 
Error: (08/30/2014 09:00:29 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_ina.cab. Verify that the file exists and that you can access it.
 
 
System errors:
=============
Error: (08/30/2014 01:55:49 PM) (Source: Service Control Manager) (User: )
Description: The KMS Server Emulator Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (08/30/2014 08:52:30 AM) (Source: Service Control Manager) (User: )
Description: The KDUpdater service failed to start due to the following error: 
%%2
 
Error: (08/21/2014 01:21:09 AM) (Source: BTHUSB) (User: )
Description: The Bluetooth driver expected an HCI event with a certain size but did not receive it.
 
Error: (08/20/2014 06:47:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80246013: Windows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - August 2014 (KB890830).
 
Error: (08/17/2014 07:38:59 PM) (Source: Service Control Manager) (User: )
Description: The KDUpdater service failed to start due to the following error: 
%%2
 
Error: (08/17/2014 07:29:25 PM) (Source: DCOM) (User: USER)
Description: App.AppXvv7n325kcqnwzg3phr357ps5rd3ed9hn.mca
 
Error: (08/15/2014 01:49:44 AM) (Source: DCOM) (User: USER)
Description: "C:\Windows\system32\backgroundTaskHost.exe" -ServerName:App.AppXcb57ts2w32xbpc7n3jqxbtnmr4q7xt2s.mca31App.AppXvv7n325kcqnwzg3phr357ps5rd3ed9hn.mcaUnavailableUnavailable
 
Error: (08/04/2014 07:51:17 PM) (Source: Service Control Manager) (User: )
Description: The KDUpdater service failed to start due to the following error: 
%%2
 
Error: (08/04/2014 07:51:14 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 19:48:43 on ‎04/‎08/‎2014 was unexpected.
 
Error: (08/04/2014 07:48:47 PM) (Source: Service Control Manager) (User: )
Description: The KDUpdater service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.3.2.30586 - BitTorrent Inc.)
AMD Catalyst Control Center (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4745 - AVG Technologies)
AVG 2014 (Version: 14.0.4015 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4745 - AVG Technologies) Hidden
AVG PC TuneUp 2014 (en-GB) (x32 Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.519 - AVG)
AVG PC TuneUp 2014 (x32 Version: 14.0.1001.519 - AVG) Hidden
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.9.799 - AVG Technologies)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Casino at bet365 (HKCU\...\bet365casino) (Version:  - )
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (HKLM-x32\...\{8B1A559A-FB9D-42F5-A8A7-2F132CF28414}) (Version: 1.00.0000 - )
Catalyst Control Center InstallProxy (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.316.0 - Google Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)
iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
KeyPlayr (HKLM-x32\...\{A21A2C02-B537-4418-858C-1F79C309FD0C}) (Version: 1.00.0000 - KeyDownload)
Media Go (HKLM-x32\...\{F66C4A41-C3A8-4523-AB6C-BAA1DB38305C}) (Version: 2.7.357 - Sony)
Media Go Network Downloader (HKLM-x32\...\{5562F05F-908C-4F15-9B3C-98D5FD32DCAB}) (Version: 1.5.19.0 - Sony)
Media Go Video Playback Engine 2.4.127.12060 (HKLM-x32\...\{7C5AEEE1-6D7C-8922-4548-7BF9096077EC}) (Version: 2.4.127.12060 - Sony)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Sony PC Companion 2.10.221 (HKLM-x32\...\{F09EF8F2-0976-42C1-8D9D-8DF78337C6E3}) (Version: 2.10.221 - Sony)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.8.21 - Synaptics Incorporated)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29947 - TeamViewer)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.0.0 (HKLM-x32\...\VLC media player) (Version: 2.0.0 - VideoLAN)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 33%
Total physical RAM: 5732.74 MB
Available physical RAM: 3832.46 MB
Total Pagefile: 6692.74 MB
Available Pagefile: 4509.94 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.6 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:688.2 GB) (Free:452.73 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\USER
 
Administrator            Guest                    Laura                    
 
========================= Restore Points ==================================
 
13-08-2014 18:58:03 Scheduled Checkpoint
17-08-2014 19:50:50 Windows Update
19-08-2014 17:27:01 Installed Java 7 Update 67
22-08-2014 09:02:56 Sony PC Companion
27-08-2014 21:23:11 Windows Update
 
**** End of log ****
 


#12 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 08:49 AM

Results of screen317's Security Check version 0.99.87 

   x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

AVG Internet Security 2014  

Windows Defender            

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

 AVG PC TuneUp 2014 

 AVG PC TuneUp 2014 (en-GB)

 Java 7 Update 67 

 Google Chrome 36.0.1985.125 

 Google Chrome 36.0.1985.143  

````````Process Check: objlist.exe by Laurent```````` 

 AVG avgwdsvc.exe

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C:  %

````````````````````End of Log``````````````````````

 

 

 

 

 

 

 

 

MiniToolBox by Farbar  Version: 21-07-2014

Ran by Laura (administrator) on 30-08-2014 at 14:41:01

Running from "C:\Users\Laura\Desktop"

Microsoft Windows 8.1  (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= Hosts content: =================================

 

 

 

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (08/30/2014 00:36:55 PM) (Source: Application Hang) (User: )

Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 

Process ID: 13ec

 

Start Time: 01cfc445a37fbf9e

 

Termination Time: 4294967295

 

Application Path: C:\Windows\system32\backgroundTaskHost.exe

 

Report Id: f0795e6e-3039-11e4-826b-20689ddab252

 

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

 

Faulting package-relative application ID: App

 

Error: (08/30/2014 09:00:57 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_esa.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:54 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_zta.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:50 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_zha.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_tra.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:42 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_rua.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:39 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_msa.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:37 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_koa.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:32 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_ida.cab. Verify that the file exists and that you can access it.

 

Error: (08/30/2014 09:00:29 AM) (Source: MsiInstaller) (User: NT AUTHORITY)

Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1311. SA_Error1311: StandardAction(0xC007051F): Source file not found(cabinet): C:\ProgramData\AVG2014\SetupBackup\lng_ina.cab. Verify that the file exists and that you can access it.

 

 

System errors:

=============

Error: (08/30/2014 01:55:49 PM) (Source: Service Control Manager) (User: )

Description: The KMS Server Emulator Service service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (08/30/2014 08:52:30 AM) (Source: Service Control Manager) (User: )

Description: The KDUpdater service failed to start due to the following error:

%%2

 

Error: (08/21/2014 01:21:09 AM) (Source: BTHUSB) (User: )

Description: The Bluetooth driver expected an HCI event with a certain size but did not receive it.

 

Error: (08/20/2014 06:47:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80246013: Windows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - August 2014 (KB890830).

 

Error: (08/17/2014 07:38:59 PM) (Source: Service Control Manager) (User: )

Description: The KDUpdater service failed to start due to the following error:

%%2

 

Error: (08/17/2014 07:29:25 PM) (Source: DCOM) (User: USER)

Description: App.AppXvv7n325kcqnwzg3phr357ps5rd3ed9hn.mca

 

Error: (08/15/2014 01:49:44 AM) (Source: DCOM) (User: USER)

Description: "C:\Windows\system32\backgroundTaskHost.exe" -ServerName:App.AppXcb57ts2w32xbpc7n3jqxbtnmr4q7xt2s.mca31App.AppXvv7n325kcqnwzg3phr357ps5rd3ed9hn.mcaUnavailableUnavailable

 

Error: (08/04/2014 07:51:17 PM) (Source: Service Control Manager) (User: )

Description: The KDUpdater service failed to start due to the following error:

%%2

 

Error: (08/04/2014 07:51:14 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 19:48:43 on ‎04/‎08/‎2014 was unexpected.

 

Error: (08/04/2014 07:48:47 PM) (Source: Service Control Manager) (User: )

Description: The KDUpdater service failed to start due to the following error:

%%2

 

 

Microsoft Office Sessions:

=========================

 

 

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.3.2.30586 - BitTorrent Inc.)

AMD Catalyst Control Center (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden

AMD Fuel (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden

Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4745 - AVG Technologies)

AVG 2014 (Version: 14.0.4015 - AVG Technologies) Hidden

AVG 2014 (Version: 14.0.4745 - AVG Technologies) Hidden

AVG PC TuneUp 2014 (en-GB) (x32 Version: 14.0.1001.519 - AVG) Hidden

AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.519 - AVG)

AVG PC TuneUp 2014 (x32 Version: 14.0.1001.519 - AVG) Hidden

AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.9.799 - AVG Technologies)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Casino at bet365 (HKCU\...\bet365casino) (Version:  - )

Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden

Catalyst Control Center (HKLM-x32\...\{8B1A559A-FB9D-42F5-A8A7-2F132CF28414}) (Version: 1.00.0000 - )

Catalyst Control Center InstallProxy (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden

Catalyst Control Center Localization All (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Chinese Standard (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Chinese Traditional (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Czech (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Danish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Dutch (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help English (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Finnish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help French (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help German (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Greek (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Hungarian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Italian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Japanese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Korean (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Norwegian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Polish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Portuguese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Russian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Spanish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Swedish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Thai (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

CCC Help Turkish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden

ccc-utility64 (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden

ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.316.0 - Google Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)

Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)

iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)

Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)

Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden

KeyPlayr (HKLM-x32\...\{A21A2C02-B537-4418-858C-1F79C309FD0C}) (Version: 1.00.0000 - KeyDownload)

Media Go (HKLM-x32\...\{F66C4A41-C3A8-4523-AB6C-BAA1DB38305C}) (Version: 2.7.357 - Sony)

Media Go Network Downloader (HKLM-x32\...\{5562F05F-908C-4F15-9B3C-98D5FD32DCAB}) (Version: 1.5.19.0 - Sony)

Media Go Video Playback Engine 2.4.127.12060 (HKLM-x32\...\{7C5AEEE1-6D7C-8922-4548-7BF9096077EC}) (Version: 2.4.127.12060 - Sony)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)

Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden

Sony PC Companion 2.10.221 (HKLM-x32\...\{F09EF8F2-0976-42C1-8D9D-8DF78337C6E3}) (Version: 2.10.221 - Sony)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.8.21 - Synaptics Incorporated)

TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29947 - TeamViewer)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)

Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)

Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)

Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B2260BC9-D561-46EE-B33D-739CF760A2A9}) (Version:  - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)

Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)

Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)

Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

VLC media player 2.0.0 (HKLM-x32\...\VLC media player) (Version: 2.0.0 - VideoLAN)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 35%

Total physical RAM: 5732.74 MB

Available physical RAM: 3725.59 MB

Total Pagefile: 6692.74 MB

Available Pagefile: 4404.44 MB

Total Virtual: 4095.88 MB

Available Virtual: 3980.59 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:688.2 GB) (Free:452.52 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\USER

 

Administrator            Guest                    Laura                   

 

 

**** End of log ****

 

Farbar Service Scanner Version: 21-07-2014

Ran by Laura (administrator) on 30-08-2014 at 14:44:43

Running from "C:\Users\Laura\Desktop"

Microsoft Windows 8.1  (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

wuauserv Service is not running. Checking service configuration:

The start type of wuauserv service is set to Demand. The default start type is Auto.

The ImagePath of wuauserv service is OK.

The ServiceDll of wuauserv service is OK.

 

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

 

 

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 08/30/2014 02:47:13 PM in x64 mode.

Windows Version: Windows 8.1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * C:\Users\Laura\Desktop\SecurityCheck.exe (PID: 3492) [UP-HEUR]

 

1 proccess terminated!

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

 * MsKeyboardFilter [Missing Service]

 * CSC [Missing Service]

 * E1G60 [Missing Service]

 * kbldfltr [Missing Service]

 * storvsp [Missing Service]

 * Vid [Missing Service]

 * vmbusr [Missing Service]

 * vpcivsp [Missing Service]

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * No issues found.

 

Program finished at: 08/30/2014 02:47:36 PM

Execution time: 0 hours(s), 0 minute(s), and 22 seconds(s)

 

 

Thats everything done in order..... what now??? xx

 

 

 



#13 Alex&Vanko

Alex&Vanko

  • Banned
  • 1,394 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:30 AM

Posted 30 August 2014 - 08:51 AM

Uninstall this standard way as a program in Programs and Features - KeyPlayr

 

Please download AdwCleaner by Xplode HERE onto your desktop.

    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click on Scan.
    After the scan is complete click on "Clean"
    Confirm each time with Ok.
    Your computer will be rebooted automatically. A text file will open after the restart.
    Please post the content of that logfile with your next answer.
    You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool HERE to your desktop.

    Shut down your protection software now to avoid potential conflicts.
    Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete depending on your system's specifications.
    On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    Post the contents of JRT.txt into your next message.

 

Download Malwarebytes' Anti-Malware Free 2 HERE to your desktop.
    - Do not accept the Free Trial Version at this time -
    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform quick scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.
How to open the log:
Open MalwareBytes Anti-Malware and then click on History
On the left column, select Application Logs. Select the most recent log among the list, it is usually the one on the top (or sort by date) and open it.
Go to the bottom left corner to Export and select Text File (*.txt)
Save it to the desktop

    Be sure to restart the computer if requested.

 

Thank you!
 



#14 Alex&Vanko

Alex&Vanko

  • Banned
  • 1,394 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:30 AM

Posted 30 August 2014 - 08:58 AM

You have AVG Internet Security so turn off Windows Firewall.

Why are you using this PC TuneUP?

You do not have Adobe flash Player.

Thank you!



#15 weeyin

weeyin
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:30 AM

Posted 30 August 2014 - 09:10 AM

I've turned it all off,, I only used pctune up once a few weeks ago... 

 

again I don't know much about software, I've uninstalled keyplyr will I do everything else after that?? 

 

Thanks for you help it is appreciated 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users