I'd like to ask for help with my HP laptop (Windows Vista, Home Premium, don't know how many bits).
I haven't used my laptop for last 2-3 months. A few days ago I tried to use it again. When is started, an AVG pop-up appeared (I don't think it asked for my username and password), offering me to buy their program as the free version expired. I didn't want to do it, so I declined it - I think I "X-ed" it, or used other way, if it was possible, but I don't remember what I did exactly. After that, I tried to use Firefox, google html, but it didn't start! I tried a couple other sites, but Firefox didn't work either for them, so I decided to restart the laptop.This time I was asked for the password after I selected the only account that I have there (one username). I used my proper password, but got this error message:
"Windows Security. The system could not log you on. Verify your user name and domain are correct and then type your password again. Letters in passwords must be typed using the correct case. Verify the Caps Lock is off."
I used the correct password and the correct case. I tried logging on a couple time, it didn't work. I don't know why the error message talks about "domain". My user name was Ok, as I have only one. This laptop is a part of the wireless network that I have at home. I haven't notice any problems with other parts of the network, although they are not-Windows based (imacs).
Thanks in advance for help in making this laptop working again.