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Not exactly sure what computer is infected with but boots only to safe mode


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2 replies to this topic

#1 lorestar01

lorestar01

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  • Local time:06:19 PM

Posted 29 August 2014 - 11:16 AM

I am visiting my kids and my ex-in laws got scammed by a FakeAV.  The person they talked to installed windows 8 and now it boots only to safe mode. 

 

Here are the Hijack This logs, DDS logs.

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:12:54 PM, on 8/29/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.17028)

Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Users\Ron and Karen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\89NEVL99\HijackThis.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Webroot Vault - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll
O3 - Toolbar: Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [mcpltui_exe] "C:\Program Files\Common~1\McAfee\Platform\mcuicnt.exe" /platui /runkey
O4 - HKLM\..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O9 - Extra 'Tools' menuitem: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll (file missing)
O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra 'Tools' menuitem: Classic IE Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\McAfee\MSC\McAPExe.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: McAfee Online Backup (MOBKbackup) - McAfee, Inc. - C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Wlan Agent - Atheros - C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe

--
End of file - 11245 bytes

 

DDS logs

 

DDS.txt

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 10.0.9200.17028
Run by Ron and Karen at 12:03:10 on 2014-08-29
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3965.2868 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Classic Shell\ClassicStartMenu.exe
C:\Windows\helppane.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files\McAfee\MAT\McPvTray.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Users\Ron and Karen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\89NEVL99\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\McAfee\Platform\Core\mchost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://dell13.msn.com
mStart Page = about:blank
mWinlogon: Userinit = userinit.exe,
BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -
BHO: ClassicIEBHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll
TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} -
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [mcpltui_exe] "C:\Program Files\Common~1\McAfee\Platform\mcuicnt.exe" /platui /runkey
mExplorerRun: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"
mPolicies-System: DisableCAD = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{F3459C99-E539-403E-966B-FBDE2C1DF6B5} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{F3459C99-E539-403E-966B-FBDE2C1DF6B5}\2375942554730333 : DHCPNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-mStart Page = about:blank
x64-BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -
x64-BHO: ClassicIEBHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_64.dll
x64-TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} -
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX4
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [BtPreLoad] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtPreLoad.exe"
x64-ExplorerRun: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"
x64-mPolicies-System: DisableCAD = dword:1
x64-IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
x64-IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-4-30 652344]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\Drivers\mfehidk.sys [2013-9-24 784760]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\Drivers\mfewfpk.sys [2013-9-24 346760]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-26 335064]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-26 335064]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2013-10-26 219752]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2013-10-26 189912]
R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\Windows\System32\Drivers\btath_bus.sys [2012-12-28 33944]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\Drivers\cfwids.sys [2013-9-24 70592]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\Drivers\MBAMSwissArmy.sys [2014-8-29 122584]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\Drivers\mfefirek.sys [2013-9-24 522360]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\System32\Drivers\RtsUVStor.sys [2013-4-30 315536]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-4-30 683664]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-4-30 32136]
S0 mfeelamk;McAfee Inc. mfeelamk;C:\Windows\System32\Drivers\mfeelamk.sys [2013-9-24 69344]
S1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-4-30 92536]
S1 MOBKFilter;MOBKFilter;C:\Windows\System32\Drivers\MOBK.sys [2013-10-26 66040]
S2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-4-30 98208]
S2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe [2012-12-28 226944]
S2 dfc86759;Performancer;C:\Windows\System32\rundll32.exe [2012-7-25 51712]
S2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-26 335064]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-30 14904]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-4-30 165760]
S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-8-29 1809720]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-8-29 860472]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-26 335064]
S2 McAPExe;McAfee AP Service;C:\Program Files\McAfee\MSC\McAPExe.exe [2013-10-26 560128]
S2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-26 335064]
S2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-26 335064]
S2 McPvDrv;McPvDrv Driver;C:\Windows\System32\Drivers\McPvDrv.sys [2013-10-26 76064]
S2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2013-10-26 1041192]
S2 MOBKbackup;McAfee Online Backup;C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe [2010-4-13 231224]
S2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2013-4-30 201872]
S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [2013-7-6 1915480]
S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-4-30 364416]
S2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [2013-4-30 81536]
S3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\Windows\System32\Drivers\btath_flt.sys [2012-12-28 89320]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\Drivers\btath_a2dp.sys [2012-12-28 345832]
S3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\Windows\System32\Drivers\btath_avdt.sys [2012-12-28 115432]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\Drivers\btath_hcrp.sys [2012-12-28 179432]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\Drivers\btath_lwflt.sys [2012-12-28 77464]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\Drivers\btath_rcp.sys [2012-12-28 136424]
S3 BtFilter;BtFilter;C:\Windows\System32\Drivers\btfilter.sys [2012-12-28 578792]
S3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
S3 DellRbtn;Airplane Mode Switch;C:\Windows\System32\Drivers\DellRbtn.sys [2013-4-30 10752]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\Drivers\HipShieldK.sys [2014-7-16 197704]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-4-30 342528]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2014-8-29 25816]
S3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\Drivers\mwac.sys [2014-8-29 64216]
S3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\Drivers\mfeavfk.sys [2014-1-27 311856]
S3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\Drivers\mfencbdc.sys [2014-3-18 441264]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\Drivers\mfencrk.sys [2014-3-18 96592]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-4-30 28040]
.
=============== Created Last 30 ================
.
2014-08-29 15:38:31 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-08-29 15:38:13 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-08-29 15:38:13 64216 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-08-29 15:38:13 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-08-29 15:38:13 -------- d-----w- C:\ProgramData\Malwarebytes
2014-08-29 15:38:13 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-08-18 20:50:39 -------- d-----w- C:\Program Files (x86)\COupSCAenner
2014-08-18 20:22:20 -------- d-----w- C:\Windows\pss
2014-08-18 19:48:58 -------- d-----w- C:\Program Files (x86)\Citrix
2014-08-18 19:46:57 -------- d-----w- C:\Users\Ron and Karen\AppData\Local\Citrix
2014-08-18 00:32:19 71168 ----a-w- C:\Windows\System32\drivers\hdaudbus.sys
2014-08-18 00:30:08 35480 ----a-w- C:\Windows\SysWow64\TsWpfWrp.exe
2014-08-18 00:30:08 35480 ----a-w- C:\Windows\System32\TsWpfWrp.exe
2014-08-17 19:40:45 712192 ----a-w- C:\Windows\System32\aepdu.dll
2014-08-17 19:40:44 556544 ----a-w- C:\Windows\System32\aeinv.dll
2014-08-17 19:38:18 10116608 ----a-w- C:\Windows\System32\twinui.dll
2014-08-17 19:38:16 8857600 ----a-w- C:\Windows\SysWow64\twinui.dll
2014-08-17 19:38:15 2146304 ----a-w- C:\Windows\System32\actxprxy.dll
2014-08-17 19:38:14 2885632 ----a-w- C:\Windows\System32\msi.dll
2014-08-17 19:38:14 2416128 ----a-w- C:\Windows\SysWow64\msi.dll
2014-08-17 19:38:13 2306560 ----a-w- C:\Windows\System32\authui.dll
2014-08-17 19:38:12 2037760 ----a-w- C:\Windows\SysWow64\authui.dll
2014-08-17 19:38:11 754176 ----a-w- C:\Windows\SysWow64\actxprxy.dll
2014-08-17 19:38:11 393216 ----a-w- C:\Windows\System32\msihnd.dll
2014-08-17 19:38:11 295424 ----a-w- C:\Windows\SysWow64\msihnd.dll
2014-08-17 19:38:11 112984 ----a-w- C:\Windows\System32\consent.exe
2014-08-17 19:37:54 694272 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2014-08-17 19:37:54 1312768 ----a-w- C:\Windows\System32\rpcrt4.dll
2014-08-17 19:37:42 94552 ----a-w- C:\Windows\System32\drivers\mountmgr.sys
2014-08-17 19:37:42 328024 ----a-w- C:\Windows\System32\drivers\Classpnp.sys
2014-08-13 17:35:06 262312 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10244.bin
2014-08-09 21:59:59 10924376 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{9000256F-896E-4D45-9407-57B5D5703751}\mpengine.dll
2014-08-09 19:26:38 1031560 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{0C821577-001F-4C95-8184-6F1EF7737DAF}\gapaengine.dll
2014-07-31 21:51:23 -------- d-----w- C:\Users\Ron and Karen\AppData\Local\ElevatedDiagnostics
.
==================== Find3M  ====================
.
2014-06-30 22:42:56 394240 ----a-w- C:\Windows\System32\devinv.dll
2014-06-30 22:42:48 87552 ----a-w- C:\Windows\System32\aepic.dll
2014-06-26 20:53:24 703968 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-06-26 20:53:24 105440 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-06-19 02:12:11 2239488 ----a-w- C:\Windows\System32\wininet.dll
2014-06-19 02:12:02 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2014-06-19 02:12:02 53760 ----a-w- C:\Windows\System32\UXInit.dll
2014-06-19 02:10:33 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2014-06-19 02:10:28 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-06-19 02:10:28 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-06-19 02:09:55 1508864 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-06-19 00:53:52 1766400 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-06-19 00:53:42 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2014-06-19 00:52:46 2863616 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-06-19 00:52:42 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-06-19 00:52:42 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-06-19 00:52:19 1440768 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-06-19 00:33:44 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-06-19 00:30:35 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-06-18 22:05:00 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2014-06-17 23:27:37 1440256 ----a-w- C:\Windows\SysWow64\osk.exe
2014-06-17 23:24:48 1557504 ----a-w- C:\Windows\System32\osk.exe
2014-06-11 04:18:14 4038144 ----a-w- C:\Windows\System32\win32k.sys
2014-06-06 14:06:38 596480 ----a-w- C:\Windows\System32\qedit.dll
2014-06-06 10:17:56 497152 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-06-02 22:33:45 265216 ----a-w- C:\Windows\System32\InkEd.dll
2013-08-28 22:09:29 9842040 ----a-w- C:\Program Files (x86)\Common Files\wruninstall.exe
.
============= FINISH: 12:04:00.60 ===============

 

 

 



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#2 HelpBot

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Posted 03 September 2014 - 11:20 AM

Hello and welcome to Bleeping Computer!

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Posted 08 September 2014 - 11:25 AM

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