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Programs start automatically, popups, cannot install MBAM


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15 replies to this topic

#1 Twin B

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Posted 29 August 2014 - 10:25 AM

On an HP Pavilion notebook PC running Win 7, SP1. At startup here's what happens:

1. PC Optimizer Pro begins running & says 3600 items need to be fixed, Proceed? 

2. PC Performer begins scanning.

3. Windows Live Messenger sign in window appears. 

4. jucheck.exe is requesting my permission.

5. Java auto update is requesting my permission.

6. Windows update popup wants me to restart to install important updates.

7. When I go to Malwarebytes site, download the antimalware program & try to install it, this message 

appears: "Internal error: Expression error 'runtime error (at 79177): External exception E06D7363",

then "MB antimalware has stopped working, Windows can check online for a solution". 

8. After that a popup says Warning - activate your free PC backup now. 

 

Any ideas where to start with this mess? Thanks, Joe.


I've learned blood is not thicker than money. 

 


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#2 Broni

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Posted 01 September 2014 - 11:45 AM

Try to download, install and run MBAM from safe mode with networking.

How to start Windows in Safe Mode


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#3 Twin B

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Posted 01 September 2014 - 06:54 PM

1. When I tried to start in safe mode with networking via F8, the machine went directly into Windows startup without listing my hardware, so couldn't get it done. 

2. Followed the instructions in your link for typing msconfig in start menu & changed the settings for safe mode.

3. After applying, restart began & I was in safe mode.

4. I was connected to my external modem by the cord, but when I tried to get into Safari the error msg said I wasn't connected to the internet. 

5. I told it to run network diagnostics but the next error msg said it couldn't run in safe mode.

 

Awaiting your next post. 


Edited by Twin B, 01 September 2014 - 06:56 PM.

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#4 Broni

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Posted 01 September 2014 - 08:10 PM

Were you in safe mode or in safe mode with networking?


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#5 Twin B

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Posted 01 September 2014 - 09:32 PM

Safe, I didn't notice the network option. When I did go with the network, safari was OK. I DL'd malwarebytes, tried to install it, then got the error msg "Setup: Internal error: Expression error 'Runtime Error (at 79:177): External exception E06D7363' ". 


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#6 Broni

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Posted 01 September 2014 - 09:57 PM

See if you can run this...

 

Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/


  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • Super should automatically the program definitions. If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
  • Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

  • Open SUPERAntiSpyware.
  • Click on "Preferences" button.
  • Click the "Scanning Control" tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
  • Click the "Home" button to leave the control center screen.
  • Back on the main screen checkmark "Complete scan" and click "Scan your computer".
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Post SUPERAntiSpyware log.
 


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#7 Twin B

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Posted 01 September 2014 - 10:53 PM

DL'd SAS OK & updated definitions. Restarted, HP logo appeared, tapped F8 continuously, next screen was Advanced Boot Options with Repair Your Computer highlighted. Arrow keys were nonfuntional & the mouse cursor was absent. Tried a second time by shutting down machine instead of just restarting, same outcome. 

Edit: Just remembered I changed the config file; started machine again & it booted into safe mode. Ran SAS; the interface was a different one than I remembered using previously about a year ago - there was no 'home' button, for example, so I checked 'close browsers' & told it to do a complete scan.

 

Scan completed, results showed 14 tracking cookies & Trojan.Agent/Gen-IRCBot. Here is the scan log:

 

 

SUPERAntiSpyware Scan Log
 
Generated 09/01/2014 at 10:55 PM
 
Application Version : 6.0.1130
Database Version : 11473
 
Scan type       : Complete Scan
Total Scan Time : 00:25:30
 
Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator
 
Memory items scanned      : 363
Memory threats detected   : 0
Registry items scanned    : 62839
Registry threats detected : 0
File items scanned        : 29242
File threats detected     : 15
 
Adware.Tracking Cookie
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\5K73ENB9.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\5K73ENB9.txt [ /at.atwola.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\MUDX1N4M.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\MUDX1N4M.txt [ /adtechus.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\L4L579MA.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\L4L579MA.txt [ /doubleclick.net ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\EVDDNJ4Y.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\EVDDNJ4Y.txt [ /ar.atwola.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\12QOVYM0.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\12QOVYM0.txt [ /www.googleadservices.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\AX0NDIDU.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\AX0NDIDU.txt [ /tacoda.at.atwola.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\8GJR187M.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\8GJR187M.txt [ /ru4.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\RP92HDVL.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\RP92HDVL.txt [ /atdmt.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\86UY1W17.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\86UY1W17.txt [ /ad.yieldmanager.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\VY2IGDH3.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\VY2IGDH3.txt [ /fastclick.net ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\DHCHKBTV.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\DHCHKBTV.txt [ /apmebf.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\NTDWSW0K.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\NTDWSW0K.txt [ /advertising.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\K750FA2N.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\K750FA2N.txt [ /imrworldwide.com ]
C:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\QFS2HWTI.txtC:\Users\Elise\AppData\Roaming\Microsoft\Windows\Cookies\Low\QFS2HWTI.txt [ /atwola.com ]
 
Trojan.Agent/Gen-IRCBot
C:\PROGRAM FILES (X86)\OPTIMIZER PRO\OPTPROHELPER.DLL
 
============
 End of Log 
============
 

Clicked 'next' then rebooted. It went into safe mode, a Windows Help and Support window opened talking about what is safe mode, & I exited out of it. 

 

Should I go into the start menu & change the setting in msconfig so that it boots normally now? 


Edited by Twin B, 02 September 2014 - 02:22 PM.

I've learned blood is not thicker than money. 

 


#8 Broni

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Posted 02 September 2014 - 05:55 PM

Yes, please.

 

See if you can download and install MBAM now.


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#9 Twin B

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Posted 02 September 2014 - 06:41 PM

Dl'd OK but same runtime error messages during install attempt. 


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#10 Broni

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Posted 02 September 2014 - 06:50 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#11 Twin B

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Posted 02 September 2014 - 08:34 PM

Problem: I saved the first three logs in one reply that I was going to send to you along with the other two after I ran them, but I rebooted after Mbar & lost them. Can I recover them somehow? As I was typing this I lost the whole page also & am retyping. The spinning wheel keeps going in the cursor. 

 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.09.02.11
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17239
Elise :: DAVIS-PC [administrator]
 
9/2/2014 6:44:27 PM
mbar-log-2014-09-02 (18-44-27).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 384770
Time elapsed: 15 minute(s), 41 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 1
HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\248642B4 (Trojan.SProtector) -> Delete on reboot. [a0f9a4255f1c1b1b09799263be44b64a]
 
Registry Values Detected: 1
HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\248642B4|ImagePath (Trojan.SProtector) -> Data: "C:\Windows\system32\rundll32.exe" "c:\progra~2\pc_boo~1\AssistantSvc.dll",service -> Delete on reboot. [a0f9a4255f1c1b1b09799263be44b64a]
 
Registry Data Items Detected: 1
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|AppInit_DLLs (Trojan.SProtector) -> Bad: (c:\progra~2\pc_boo~1\assist~1.dll) Good: () -> Replace on reboot. [7425c801b1caa98db483026639c8f10f]
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 4
C:\Program Files (x86)\PC_Booster\Assistant.dll (Trojan.SProtector) -> Delete on reboot. [7425c801b1caa98db483026639c8f10f]
C:\Program Files (x86)\PC_Booster\AssistantSvc.dll (Trojan.SProtector) -> Delete on reboot. [3b5ed7f29dde3cfaed4b076143be5ba5]
C:\Users\Elise\AppData\Local\Temp\s8ro\temp\putfu.exe (Trojan.SProtector) -> Delete on reboot. [afea9e2b0972d06639ab421bb15019e7]
C:\Users\Elise\AppData\Local\Temp\30c1312d\temp\putfu.exe (Trojan.SProtector) -> Delete on reboot. [7227ac1d25562c0a7c6873ea0ef36799]
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17239
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.294000 GHz
Memory total: 4021186560, free: 2123685888
 
Downloaded database version: v2014.09.02.11
Downloaded database version: v2014.08.21.01
=======================================
Initializing...
------------ Kernel report ------------
     09/02/2014 18:44:15
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\dvmio.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atipmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\WinUsb.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\??\c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\SPPD.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\imagehlp.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\imm32.dll
\Windows\System32\sechost.dll
\Windows\System32\kernel32.dll
\Windows\System32\difxapi.dll
\Windows\System32\lpk.dll
\Windows\System32\oleaut32.dll
\Windows\System32\gdi32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\usp10.dll
\Windows\System32\nsi.dll
\Windows\System32\ole32.dll
\Windows\System32\iertutil.dll
\Windows\System32\shell32.dll
\Windows\System32\urlmon.dll
\Windows\System32\msctf.dll
\Windows\System32\advapi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\psapi.dll
\Windows\System32\normaliz.dll
\Windows\System32\Wldap32.dll
\Windows\System32\wininet.dll
\Windows\System32\comdlg32.dll
\Windows\System32\setupapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\user32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\devobj.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80042a0060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8004284430
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80042a0060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80042a0b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80042a0060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800429f8d0, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa8004284430, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F1977E89
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 578545664
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 578955264  Numsec = 45973504
 
    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 624928768  Numsec = 211632
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Infected: C:\Program Files (x86)\PC_Booster\Assistant.dll --> [Trojan.SProtector]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|AppInit_DLLs --> [Trojan.SProtector]
Infected: C:\Program Files (x86)\PC_Booster\AssistantSvc.dll --> [Trojan.SProtector]
Infected: C:\Users\Elise\AppData\Local\Temp\s8ro\temp\putfu.exe --> [Trojan.SProtector]
Infected: C:\Users\Elise\AppData\Local\Temp\30c1312d\temp\putfu.exe --> [Trojan.SProtector]
Infected: HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\248642B4|ImagePath --> [Trojan.SProtector]
Infected: HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\248642B4 --> [Trojan.SProtector]
Scan finished
Creating System Restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================
 
 

I've learned blood is not thicker than money. 

 


#12 Broni

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Posted 02 September 2014 - 08:37 PM

We're not allowed to run any fixes through MBAR in this forum so you'll need elevated help anyway.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#13 Twin B

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Posted 02 September 2014 - 08:41 PM

Will do. Thanks for your time and knowledge Broni. Joe.


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#14 Broni

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Posted 02 September 2014 - 08:42 PM

p22003888.gif


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#15 Twin B

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Posted 02 September 2014 - 09:43 PM

Here is the topic I created in the Logs forum:

 

http://www.bleepingcomputer.com/forums/t/546702/programs-start-automatically-popups-couldnt-install-mbam/


I've learned blood is not thicker than money. 

 





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