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Posted 28 August 2014 - 12:19 PM
Posted 28 August 2014 - 01:03 PM
Hello, and Welcome,
It may be that the driver needs to be updated. Right click My Computer > Properties/ Under the Device Manager tab what is listed under Display Adapter?
Posted 28 August 2014 - 01:22 PM
Posted 28 August 2014 - 01:33 PM
You can download Device Identifier on another computer and run it on the gateway. If that is not possible, carefully open the side panel and look at the video card. There should be some identification on the card itself. Even a FCC identifier would help. Ground yourself on some bare metal of the case before you do it and remove the power cord. Is there a model number besides Gateway 2000 on the back of the computer?
Posted 28 August 2014 - 01:44 PM
Posted 28 August 2014 - 01:47 PM
I was also thinking that it is possible Windows is not recognizing the Monitor. You can download the E771p.exe driver here. Select Direct Download link. Run it on the Gateway and see if you can change resolution.
Edit: I found this. It states the video card is a STB Nitro. I am not sure you have the same but if it is, you should see it on the board.
Edited by JohnC_21, 28 August 2014 - 01:51 PM.
Posted 28 August 2014 - 02:03 PM
Another thing. When you look in the back, Is the video port part of the I/O plate in the back or is the video port in a expansion slot? If it said PCI, I am pretty sure you are using a separate video card and not one integrated on the motherboard.
Edited by JohnC_21, 28 August 2014 - 02:03 PM.
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