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Infected by RandomDealApp...help!


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#1 hhb

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Posted 28 August 2014 - 12:10 PM

I have run Emsisoft, Combo Fix and Adwcleanser and none of them have deleted the ads.  Please let me know what would work!
 

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#2 Alex&Vanko

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Posted 28 August 2014 - 01:36 PM

Hi hhb and :welcome:

Did you uninstall Combofix successfully!

Thank you!



#3 hhb

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Posted 29 August 2014 - 07:55 AM

It appears that it ran a scan and produced a report...but to be honest, I have no idea what it said!  Should I try and run it again?

 

It now is popping up computer cleaning webpages every time I punch a link or push enter.  It also keeps coming up with a message about how there is suspicious activity on my computer and to call some 800# for technical support.  I can not do anything until I close it out.  I get three or four messages in a row and even clicking on the option to block the site from creating future messages does no good!  I am very frustrated.  

 

I paid a friend who runs a computer cleaning service to come and fix my computer.  He downloaded some new operating software and that is where this all started.  He has come back twice (for a fee) and cleaned it, but it was immediately back with a different ad company name.  He had a guts to tell me that it was because I had gone to suspicious sites after he was done that had caused it, but I know that that was not the case!!!  I wish that I had a tech savvy 2 year old to help me out!






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