My laptop computer took a tumble off my desk a couple days ago and it hasn't been working properly since. It was running a game at the time of the fall (Guild Wars 2), and since then every time I have tried to run the game again it has completely frozen up my computer with the only way to turn it off being to hold down the power button. Not having any real computer knowledge of our own, my husband and I Googled around and tried a bunch of different things we read online to fix it, including completely deleting everything Guild Wars off my computer and trying to redownload it, since the freezing up problem was only happening when I opened the Guild Wars. Well eventually my husband did SOMETHING or other that (seemingly) stopped the freezing problem with the Guild Wars. It was downloading fine and all the way up to 35% before I went to bed for the night.... but alas, I awoke to a blank frozen screen! I turned the computer off and back on and it tells me it's recommended I do a system restore, so I do it, get to my startup screen where I enter my password, type it in, aaaand Frozen. And now I can't even get in to my computer without it freezing! I've tried and tried again but every time I get to the menu to type in my password it freezes after, or even before I even hit enter. So, I've decided to just give it a rest, and reach out on any forum I can find for any information that may be able to help me! ...Also my husband opened it up and says everything appears to be connected properly on the inside. We're all out of ideas here, please help!
Edited by hamluis, 28 August 2014 - 12:24 PM.
Moved from Win 7 to Inernal Hardware - Hamluis.