Hello, I've been having a few issues with my HP Pavilion dv6000 that I received from a friend.The first issue is that certain programs that would normally run on this computer when I first did the system restore won't run anymore. I try to re-install it but even the setup program doesn't even load. The one time that one does load is for Google Drive and it sends me to an error message. I do have images of the error message including computer information should it be needed. The second issue is that we just received the new Xfinity router/modem unit which I believe is an Atheros model with WEP2 AES coding and even though this laptop connects to my neighbors Netgear without issue, it will not sync to the Atheros at all. What I do end up with is thirty minutes of network identification only for the IPv4 to only read local while the IPv6 reads limited. I have tried turning the internet router off and nothing happens however I have the ipconfig/all information on a separate screen cap. I hope that this is enough information and though I have all the information in two screen captures, I don't feel 100% comfortable sharing this information over the forums just like that.